Circle K
Reviews and Complaints

I have won several food/drink items on circle k spin and win and scratch and win, but when I try to redeem them (I have tried at several different stores) the internet in the store is not working and I am unable to collect my prizes. One employee told me it had to do with the roof of the store. It would just be nice to have the option of having a paper coupon mailed to me so I can at least collect my prizes. My hotdog prize expires tomorrow. I've called the Florida regional office twice, still waiting for a call back. Thank you in advance for any assistance you could give me.

My wife and I worked for the same store at the same time. She was promoted to our lead customer service rep within her first 2 weeks. She was doing our manager's job as well as her own. She even did the hiring process for a couple of the newer employees as well. She never got the promotion in the system therefore she was never paid for doing the job she was doing. We ended up getting fired, both of us, the same exact day. I went into work one day (she was dropping me off and went in to get a coffee while I clocked in) I didnt even get a chance to clock in before I realized someone was there to cover my shift already. I asked the manager if I still had a job, she said no. I asked her if my wife still had her job. She said no. I was supposedly fired for "texting the manager on her off day" about a store related issue. She was at work the day I text her as well. She never gave my wife a reason for firing her. The district manager refused to transfer either one of us as it is against company policy for a married or even dating couple to work in the same store, instead she fired both of us and refuses to get us in contact with HR or to send us our separation notices. As a former employee I would not recommend this company to anyone. The management inside the stores themselves usually are not that great and its even worse when it goes higher up into district or regional. The manager at this paticular store is just terrible. The manager lets customers get things "on credit" without paying, she lets other employees take home scanned out merchandise that is supposed to go back to McLane. Things are utterly out of control and when brought to the attention of the district manager it gets ignored. Both of us would love the see this handled and the manager repremanded at the very least. We do not care to get our jobs back however I feel it was very wrong and unfair for my wife to have to do the manager AND assistant manager's jobs because they were too sorry to do it themselves and then her not even get paid for it.

This is the second time in the last week I stopped at this store and they have signs up advertising Froster drinks for 79cents, the same cashier insisted on charging 99 cents. Today I ended up walking out and leaving the drink because of this. If a sign is out advertising a price it should be honored, I ended up stopping at Speedway and getting my drink there.

I' m from Canada and We we're traveling to Florida. We went to one of your gas bar to fill the car up with gas . I under stand about pre paying for your gas, because of filling up and not paying but when I put my credit card in to pay they want your zip code that is link to your card but in Canada we have postal codes mine is N2N 3E8 and the pumps won't accept. I went in to pre pay $30.00 and got a receipt the amount came to $23.00 . They gave a receipt for the $23.00 and they said I would be only charge for the $23.00 which was the case. Is there a way that Canadians could put there postal code in so they would have to worry about not being charge right. Thank you for your time. John Marschall (email is john.[protected]@rogers.com)

I went by in the evening time to purchase some burritos. I asked the cashier with glasses if I pay for 4 burritos could she make some because in the glass case there wasn't any. She said no we are out. I was disappointed. I said ok, and grabbed a fountain drink and I heard the cashiers talking about a customer and saying bad language I found that very disrespectful and unprofessional. Was not a pleasant moment for me at all.

For a customer to be at that Circle K on a daily several times a day on a daily definitely consider myself a regular there for the cashier to not accept my dollar bill because it had a half inch tear in the dollar bill right after I explain just what happened my soda just spilt and all I needed to do is buy another one I just walked out the door there she would not accept it and said they can accept my dollar bill like it wasn't good enough it was still in one piece I was completely unacceptable and I will not be going back to that Circle K if it's the last thing I do completely out of line disrespectful and that's all there is to it the older lady I don't know her name working at Circle K on 67th Avenue and Greenway about a half hour ago so morning shift completely unacceptable and I just wanted to corporate office to know that I will no longer give my business to Circle K I'm 67th Avenue and Greenway and in hindsight I probably won't be going to circle case. Unless something is done in regards to the situation this is completely unacceptable

I had the RUDEST experience EVER with one of your employees! My husband is also an employee at this store. I came in to purchase my coffee as I do EVERY morning and your employee Brittany came out of no where angry telling ME "you tell Chris to call me because I have some choice words for him!" Now I have NO idea WHAT she is talking about, my husband was not with me and again I am NOT an employee, I'm a CUSTOMER!

This was SO VERY unprofessional and down right rude, there where customers in the store and if there was an incident that she needed to discuss with my husband that should have been addressed when he came back for his next shift! I'm standing there trying to figure out why the creamer was placed in the machine and the tip was not cut so ME, the customer could access it and she is yelling about having choice words for my husband! I stood there appalled, I then said, "what is going on with the creamer I'm just trying to get my coffee" she then turned to another employee who was standing there and told her to cut the thing open and walked away!

I was told she is a manager? Is this the type of training etiquette your managers are trained to have with their customers? This "manager" has seen me come in the store on several occasions and has not ONCE said not even a hello, but she felt it was ok to come yelling at me about an work incident I obviously know absolutely NOTHING about?

I don't come in the store as my husband's wife, I come in as a paying customer and I expect to be treated as such! I am a business owner as well in my community and I would NEVER expect to have a customer enter my establishment and be addressed like this! I expect a verbal apology, written apology SOMETHING and I expect her to have further etiquette training on how to deal with customers! As a manger she is suppose to know how to leave her emotions at the door when in a work environment! UNACCEPTABLE!

Aseelah Z.

I came into the temecula location on pechanga parkway and there was a gentle man there asking about getting a drink they told him the button not working. I heard the young man say that's fine it always is can you go to the back and grab me one. The employee who claimed to not be on the clock got angry with the customer for asking the same question. Which was why can't you grab me one like the other night shift workers do. The employee most def treated the customer like he was trash while talking to him and that's not how business work customer is always right. I then left out the store only to see the customer walking outside without his drink he managed to reach. I asked what happend he said they said he was disturbing the peace. I then saw him go get in his car and put his hands in his head. I walk up to the car and asked why you so upset there are other stores to buy from. He replied saying it's because they racially profiled me and said they called the cops on me. He went on to say I didn't threaten or even say anything wrong besides ask the same question. The guy was really torn up some people really do just have problems and customer service is something you suppose to have even in the worst case scenarios. The customer was in the right of other employees have got the beer other times when the door is stuck from the back and he always comes around this time it shouldn't have been a problem. Actually there wouldn't have even been an argument if the girl/or guy not sure which it was had just helped him with getting a beer while the other guy was ringing up versus arguing with the poor customer. Honestly if the guy/girl had just shut up and went and got the beer for the customer there wouldn't have been no problem. The time the employee who was clocked out spent arguing with the customer was easily 5 times the amount of time it could've taken to walk to the back and grab a damn beer. Honestly this was the worst thing I think I ever seen for once I seen a black man get pushed to the side while o a white guy I know for a fact I would not have been treated that way to call the cops on somebody for something like that is very disgusting i'll never return to this location or any other circle k due to the fact that when the he/she left I heard her say call cooperate tell them all about me my name is kailey. I was just so shocked at the fact an customer service business would allow something like this. A customer can ask the same question as many times as they want you choose how you want to deal with it but anger and yelling and saying nuthin will come of this is very sad for a big business like this. On 9/25/2019 between 11:40 pm and 11:50 pm I witnessed the worlds worst customer service act ever I can't believe that I seen what I seen the fact that the guy managed to grab his beer threw the only door that can open and they tell him they won't serve him is wrong you can't choose which customer to serve just because you don't like them if he was being aggressive rude or even disrespecting them I can understand a no sale. But for someone to constant ask why can't you do what the others do and get treated like that shows that this company has failed the guy sayed he been coming to this store for three years and the past year the door get stuck every other week or so it's crazy how sometimes an innocent person is treated as if they are in the wrong as a customer we should be treated better

I went in there to get a drink in there a year ago the soda was flat so I did not want it anymore threw out the cup, he tried charging me for it then he accused my friend and I of stealing I let it go for the past year e everyone I came in he was very unfriendly and disrespectful tried not allowing me in because he accused me of stealing when I hadn't, I came in today he followed two costumers out of the store and accused them of stealing and told them not to come back, I am also in the retail business and it is not allowed to accuse people of stealing that is seen as discrimination, I asked how to contact a customer service line and he told me there is no kind of customer service line or any RSD numbers along with district manager numbers, he had lied because I found it here online I feel discriminated against I want him terminated or I want compensation for how I was discriminated against if not I will co tact a higher person thank you for your time I look forward to hearing from you

today 9/21/19 at 1:40 pm I tried to get into the store on Lake Bradford, I couldn't. the lot was blocked off by idiots going to the fsu game. so I went to the store on Jackson bluff, that store was renting out parking spots. even the handicap spots, so I couldn't park there even though I had my placard showing in my window. so I parked on the sidewalk going into the store. So who is getting the money at 20 dollars per spot? where do the customers for the store park? this is getting to be [censored], quit renting out spots to drunks going to a worthless game. who gives a crap about fsu? I sure as hell do not care if they win or lose, what I care about is being able to shop.