Circle K
Reviews and Complaints

On the 1st of January my wife broke down outside your Golf Links and Pantano location in Tucson. She pushed the van into a space. She informed the staff what happened and told them I would be in on the 2nd. I spoke to a gentleman at about 7am on the second and told him I could not move it right away, but would get it but no later than today because I work nights. He said he would inform the manager. He did not.
I showed up today, as promised to tow the van only to find out it has been towed by a over priced vulture towing company and impounded.
So despite following through on what I said I would do, I now have to come up with an absurd amount of money to get back a van that doesn't even run and it's because of your company's unfriendly policies and lack of communication between store staff.

Circle K has already been falling in the eyes of most Tucsonans, especially with the arrival of QT. Your company, with this one incident, has ENSURED that I will go MILES out of my way just to avoid your business. I will also be telling every person I meet, for the rest of my days, just how horrible Circle K is and what other, better options are available in any given area.

I went into a store near downtown in Belmont nh on Rt 106. There was an older blond lady who's flirting made me feel uncomfortable especially when she mentioned something about my penis. When I walked in she was complaining about someone and usind the F word a lot. I will not be going back to that location as long as she still works there. My four year old nice was with me too.

The manager Dawnann Parsley was very rude . Told me that I wasn't allowed back in the store because I put hot chocolate into a different cup that wouldn't be so hot to carry. Does she have the right to tell me that circle k doesn't need my business anymore and to not come back in the store for such a petty reason ? I wasn't stealing or was rude towards her in anyway. I feel like someone like that doesn't deserve to have a position of a manager.

This is the second time your cashier has been downright rude and insulting regarding asking for an id to ourchase alcohol and making inappropriate jokes. I have no problem showing my id to buy alcohol but the rude jokes and attitude that go along with it are not ok. We live right doen the road and frequent your gas station but will no longer be purchasing anything at all from this location.

I was in this store a few days ago and an the cashier had a seizure and had to be rushed to the hospital. A few days later I heard the manager saying that if the cashier did not report back to work by the end of the week she was firing her. This manager is very rude to the customers as well as her cashiers. Do she not know that it is a lawsuit to threaten and fire an associate while out on medical leave.

The name on my receipt is "m, Allison". This is the lady who was "taking care" of me in ththe gas station. She was not helpful when I asked her about a gifcard. She said "yall are driving me crazy Im sick I wanna go smoke" she said "this is why teenagers shouldn't drive" she yelled at me when I went to the wrong pump. (She put it on the wrong pump) she was very rude and not helpful at all. She should be fired and I hope she reads this.

Sttoppes 12/22/2016 at store on Hamburg Pk I. Jeffersonville. Of the three gas pumps, 2 to a pump only 3 of the 6 were working. There were two young ladies sitting at o e listen to the radio a d putting on make up, they weren't there for gas. I complained to the manager and he said that it's Circle K policy not to say anything to them for 15min. Because if this they had several drive offs. Think your policy needs to change. Cary Dyson

On 12/20/2016 I received bad gas from this location. I had to have my vehicle towed to a dealership. After further testing and checking they discovered it was the gas. I have an estimate from the dealership and I have my receipt when I purchased the gas. I need this handled asap. If not I'll be contacting the CEO Geoffrey Hazel C or CFO Kathy Cunnington

Good morning.

To whom this may concern.

On december 17, 2016. At 9:27 pm. Cst, I entered the local circle k # : 2708185 : located at; 6976 jewella rd. Shreveport, louisiana. 71108.

After which, I walked to the back freezer area and grabbed two 24 oz. Buds then approached register: 2.

When asked, I expressed to the attendant named; (J. Ashleigh). A very light completed, african american - adult female, about 5. Ft 5 in. Tall, shoulder length black hair, large round eyes. That I would like [2-berry & 2-wood-tipped blk mld jazz. I reached in my sock to get a $20.00 bill and handed it to her. However, I decided to use my visa card to make the purchase. She opened her register, then closed it, gave me my receipt, but kept my $20.00 bucks. She told me that if I have a problem with her, I could call circle k corporate office or return in the morning and talk to the store manager. She also, would not give me a contact phone number to do so.

I returned the next morning, spoke to another female employee who said she would review the security camera, she got my contact info; but never called me. Later that afternoon, 12-18-2016. I called this store and spoke with a male employee who claimed to be a circle k store manager named: rodrick. He asked me how (J. Asleigh) looked and what time the robbery occurred. I gave him the above details, then expressed that I did not appreciate the highly stressful, life-threatening, position his employee put me under so close to the holidays. I am disabled, on high blood pressure medications and have kids who needed that money for school. Well, rodrick, never called me back either. I have been trying to reach; cir. K corporate office all morning. It's currently;12-19-2016. 12:05 pm. Cst and my next step toward conflict resolution is; file a police report, local-bbb and finally letting the world know how dangerous and desperate the working class in shreveport, louisiana has become, with post like this.

Travelers, beware.

Sincerely,

Order # : 552570
Visa card # : 6874
Terminal : [protected]
Approval : 618847

Me and my boyfriend went to the circle k located in Tucson Arizona off La Cholla blvd and Ruthroff we got out of the truck went to open the doors of the store just to go in a get a fountain drink. As soon as we opened the door we were told we couldnt come in that he was helping the last customers and then he was closing the store for 10 to 15 minutes to stock cigarettes. So he could get them stocked and have no interruptions this isnt the first time this has happened to us either. Very rude to come in to get a drink and be told we cant enter a store so they can stock cigarettes that are behind the counter where they stand.

Store in bossier city la. Has a second and third shift employee who has white earbuds in both ears while waiting on customers and is really disconnected from what he is paid to do..this is a real disregard for what an employee is paid to do on company time. This needs to be addressed. Next time I see it I'm going to use my body cam video and put it on YouTube and link face book to it. This is not how you get return customers . No one needs to repeat there purchase twice. Cashier was a black male on Wednesday [protected] pm ish address 2000 block of Airline road. At shed road.

Yes, hello. I am filing a complaint about your circle K/shell station located on Reason Ferry Road Missouri. The staff was horrifyingly rude and crude.

I sent my fiance inside with a bag of change to pay for our gas (I was running low on dollar bills - I'm sure you understand the struggle before pay day) he went in with exactly $5.60 that we had counted out the night before. He came back to the car with a $1.16 in the bag. And he was a little bit shocked, he told me as follows, The clerk had told him she could not accept anymore pennies from him and shoved the change at him she also said that if he could not afford to put gas in his car he shouldn't be driving. Now I don't know how you feel about this, but I was thoroughly agitated by this behavior. I marched myself inside and politely asked the woman why she could not accept the remaining $1.16. She looked at her manager and then back at me and she said she couldn't fit anymore change in the automatic changer and didn't want anymore pennies in her drawer. I reminded her that pennies spend just as well as dollars and I counted the $1.16 back to her. She was extremely huffy and grabbed the change and even attempted to give me back 2 pennies which were stuck together, which I quickly pulled apart and gave back to her. The manager even gave me extremely angry looks and even asked me to move aside out of the way of "paying customers"

This experience was appalling. And I'm not going to lie it was embarrassing for both me and my fiance, why should we be discriminated for not having paper money - tines are rough for us right now. To refuse us as paying customers when we had done nothing wrong was sad, maybe they were just having a bad day? I don't know. I do know I was also a gas station clerk not too long ago. I get how aggravating it can be to get large amounts of change, but I don't know what my customer has gone thru...this might even be the very last of their change and I respect the fact that the decided to spend it at my station... I do not know their names because none of them were wearing name tags. But this incident occurred on 12/16/16 between the times of 11:00 a.m and 12:30 p.m.

Thank you for your time, Paige Shocklee

I went to circle k to get nachos and instead of putting my cheese on top of chips I put it in a tray on the side so my chips wouldn't get soggy she then proceeds to tell me I have to pay for extra cheese when I didn't get "extra cheese" she was very rude and nasty I will never stop at another circle k and I will continue to blast the company untill something is done.

On 12/15/16, i drove to the Circle K just off I-65 at Arthur St in Louisville. I asked the cashier if i could get a new 'rewards' card; she replied they'were out' & didnt offer any additional suggestions or help. I presented a coupon for the cigarettes i was purchasing, which had an expiration date of 12/27/16. She replied "this is old"...thats it. Not only did she charge me full price but she threw my coupon in the trash can behind the counter. Considering the late hour, i left without making a scene. This is the worst display of customer service I've experienced in some time & it is the last time i give my business to a Circle K.
Pathetic.

On Friday 12/9/16 I won 2 raffles at work and I was feeling lucky so the call center manager from the place I work at gave me $1.00 bill and said I should pay the other dollar to buy a power-ball ticket. I don't carry any cash but that day I had a $5.00 bill which I wanted to use to put my half of the agreed $2.00. I went to my Circle K at McClintock Dr and Ray rd in Chandler AZ at around 4:10 pm. The lady who helped me wouldn't understand why I wanted to pay $6.00 for a $2.00 ticket. So I explained thoroughly that I wanted to use my lucky $1.00 bill and the $5.00 because I didn't have any change. She gave me a bad look and wouldn't take my lucky dollar. She said she wouldn't take it because at the end she would still give me 4-$1.00 bills. She said several time that she didn't understand me, maybe because of my accent or the color of my skin, who knows. So I grabbed my money and went to the other cashier and gladly took my lucky dollar and the five and gave me $4.00 back. I didn't win the powerboat but it made me feel so bad that the face of the company I spend so much money on would deny me a simple request like this one. It might not mean anything to her but it certainly makes me feel uncomfortable about ever going to that circle k again. My husband and I buy a coffee for each and a breakfast sandwich every morning, I guess that was the last time I stepped into a Circle K.

Thank you!

Hello, For my protection i would like to be kept anonymous. I'd like to start out by saying i have been coming to this location for a long time and have noticed the manager Laura one morning slapping another female employees butt to where it would have left a mark. It seems to be in all fun and games up until when i came in one day and saw that female i witnessed get sexually harassed in tears holding her arm while trying to ring me up. When i asked if she was okay, she said that she would be fine but that Laura woman walked by and punched her in the arm! I will not put up with that! Her husband hangs out there every morning and the place is starting to become a hangout for loiterer's. I admit that Laura does manage okay, but i am now sure that its due to employee abuse. I think its something that should be taken to the state labor department or equal employment office! I am in there often and if it happens in front of me again i will record the situation and call the police as well! the address is 540 E Big Bear Blvd, Big Bear City, CA 92314

I've been living in Ormond Beach for close to 2 months now. In the 2 months i've been here I have been going to one of the local Circle K gas stations. I am absolutely appalled at the way some of these employees are treated. I've seen them leave 1 person on a extremely busy night to handle second shift alone with no manager present at all. Other times I will see 3 or 4 employees behind the counter and its always the same 1 or 2 people out of the 3 or 4 there actually working and waiting on customers. One of the employees I have seen working extremely hard and asks to go outside for a moment and gets told no. I had asked this person why they were told no and they told me it is because they do not get breaks and arent allowed to have any! I couldn't believe what I was told. I called the number listed on the front of the store to complain and was told that they are not required to give breaks to their employees! I feel so completely bad for some of these employees and the environment they work in!

The customer service is absolutely horrible. The 2 employees that do actually work have wonderful customer service and I am always happy when I leave there when they are on shift. But when they are not there I end up leaving without getting anything or end up leaving very pissed off. Half the time the employees don't greet you or say anything nice to you. I watched a customer in front of me get kicked out of the store because he told the employee that he didnt appreciate the attitude he was receiving and that the service sucked, he was told that he was in the wrong and exact words said: "you can get the hell out of the store and don't come back!" I was shocked at the way the employee handled that and for the way it was said. At other times the employees are too busy talking to certain customers and have a full blown conversation and come from behind the counter to give out hugs while the rest of us are stuck waiting in line! When something was said again us customers got the attitude from the employee with the manager standing right there! Absolutely nothing was done! I spend quite a bit of money and I will be taking my business elsewhere (i buy 4 packs of ciggs everyday, 2 cups of coffee, multiple polar pops, gas lottery, etc) I would easily spend almost 80.00 a day in there..thats 560.00 a week that they will now be loosing! Any other gas station I have went to since moving down here treats their employees a 100% better and has Amazing customer service. It is only Circle K that I have had huge problems with. Some of those employees dont deserve it and their customers that go there everyday sure dont. Circle K better teach their employers some more customer service skills and have consequences in place for actions that are being done. Until such matters are resolved, they are loosing not just 1 customer but multiple ones (I have friends who will no longer go there because they too have seen all of this)

I stopped in the circle K on university ave in Urbana Il last night around 10 pm. The associate that was working there name was Nick. He was very very short to my friend and kind of yelling at her. I have never seen someone talked to like this anywhere I have ever been. He talked to my friend like she was stupid. Even other customer's in the store were asking him why he was talking to her like he was. I would suggest that you fire him before he makes that store suffer because he acts like a Dick to everybody.

Yes my sister contracted a bacterial infection thanks to those f****! At the campbell and ft lowell store. Did not change the half in half despenser or the one with hot chocolate. She got real sick. She cannot enjoy her life. Thanks a lot! So do not ever ever get their coffee unless its frappucinos. These a######s don't care about their customers if they are given bacterial infections.

It started in May and I've tried everything to stop not kids but young man from hanging out on the back side of your business they sit up there all night long piled up talking and laughing and drinking and shinning their lights in my window 's I have seizures and I told them that but due to your assistance manager and the statement she put in voices of Satsuma-uncensored and a police officer who said it was me not them they felt they could keep it going.I gave Dean proof but he didn't seem to care.I've been to hell and back because of this and I'm taking notes and videoing all of this.I just want someone to sit down and talk with me about this and see what can be done.I've lost a phone and a laptop and had to pay court costs over this and miss out on 2 weeks with two special needs children who's father is in the Coast Guard.what more do I have to loose?