Circle K
Reviews and Complaints

To whom it may concern,

On Wednesday, 1/25/16 at approximately 2 in the morning I was treated horribly by all three employees working that shift. First, my friend and I walked in and the fridge doors to where the soda and energy drinks are kept was locked. As I attempted to get help in unlocking the doors, both females were on the other side of the store laughing and giggling ridiculously loud and practically ignored my request. My friend who was with me forgot his wallet and took himself back to my truck. As I got my drinks one of the employees made a comment to the other female under her breathe. As the same girl rang me up, the other one was walking by doing her own thing talking very loudly almost in my face which was very disrespectful. As I paid, she asked me if my friend was a friend of mine and he came back in the store to tell me the other female had wrote down my license plate. I was driving and I had done nothing wrong, I got my items and brought them straight to the counter to pay for them. My friend came in the store with me but left quickly because he realized he forgot his wallet. There was no reason for my plate to be taken down and she told my friend not to act suspicious when he came back in and walked out with me. I got home and called the store to ask for the manager that's working in the morning and was denied the name and the time the manager comes in by the guy that was working there named "Keon" and he hung up with me when I became frustrated on the phone. When I called back he told me he me he was new and didn't know if he could give me the information for the manager and when I told him he hung up on me he told me its late and he didn't do anything wrong as he's with a customer and busy. All of this was unnecessary and my friend and I were the only two in the store. I'm a firefighter in the community of this store and have come in almost every day since it was rebuilt. I hope someone will help make this right with a valued customer as I was very disrespected and mistreated and so was my friend who was wrongly accused of "acting suspicious".

Respectfully,

Nathan H.
[protected]

We have 3 Circle K stores in our area in Gulfport, Ms. I usually have to visit all three to get a frozen coke. My husband is terminally ill and sometimes that is all he wants to have. It is very frustrating to find that many times the machine is down at all three stores. What does it take to get these machines up and keep them running? Either fix them or take them out. I have wasted so much time and gas driving around looking for a machine that works. The biggest culprit is the store on north highway 49 T Touriel Road

Thank you very much

My husband and i received a gas card of 150 dollars while we were responding to forrest fires here in our hometown in soddy daisy, all of the circle k gas stations in this area have not taken our gas card after them giving us lots of grief and attitude. we are both firefighters and have been trying to use this card for probably 6 months . We finally were able to use the card but every time we would go to use it we were either cursed at or told they didn't know how to use it, my problem with this is they can quickly take 150 dollars and put it on the circle k gift card that we can't even use because no one knows how to use it so the company is pretty much stealing our money from us. All the stores in the area that don't know how to use them are the soddy daisy/ lakesite location, northgate mall location, and the hixson pike locations. I would very much appreciate if i could get a reaponse from this but even better PLEASE PLEASE PLEASE EDUCATE AND TRAIN YOUR EMPLOYEES ON HOW TO HAVE PROPER CUSTOMER SERVICE AND NOT CURSE TO THEIR CUSTOMERS. THANK YOU.

I visit circle on 22 Belmont Ave, Belfast, ME 04915 multiple times a day but recently I've been avoiding it because on an employee named Brandi. she's really loud and rude to me on multiple occasions shes even refused to punch my coffee card stating I have enough punches already or that I just have too many card and I can do without them. the store manager has spoken to her on several occasions but her customer service skills really suck i live really close to the store but have been driving out of my way to go to BV's or other gas stations because of her and her bad attitude i would love to be able to go back to that store because its not even a mile from my home but i cant stand that brandi woman who works there she makes my blood boil

Recently my wife and I visited the Circle K in Meredith, NH STORE # 7243. We frequent your establishments for convenience as well as for fuel and snacks.
This particular store at the time was renovating the restrooms and were closed. My wife needed one and we alerted the clerk at the front desk who advised of a temporary RV in the parking lot.
Upon entering the RV my wife could not believe the unsanitary conditions the RV was in and refused to enter it. I was appalled myself when I saw the filth from lack of maintenance.
Overflowing trash cans, to no paper towels for hand washing, no soap in the dispensers, and about as much dirt on the floors to create a dust storm.
Disgusted by these conditions my wife and I left that establishment and refused to attend another Circle K again.
The General Manager was Sara, we did not speak with her, she was too busy on the phone, so no complaint was filed there. My only regret was not taking photographs of the facility to show you the conditions this RV was in. We stopped back with a camera within the hour but the RV had been removed and the new restrooms were now open.
I'm sure this was a rented and portable unit, but to have these type of unsanitary properties for your patrons was unacceptable.
My Name-Raymond Masse
Address- 55 Pershing Street
Manchester, NH 03102

I dont know his name but he is a white guy who work at the circle k on craycroft and I10
He was sitting on the floor and was really rude. I hope someone talks to him because he was an a#####e with me I dont appreciate how he was. This was on 01/18/17 around 6:45pm. This was the first time I have seen him there. If i see him again I think I will go somewhere else.

Went to Circle K on 24th St. & Indian School Rd. in Phoenix, AZ at 8:35 PM. Another customer tells me the clerk just put up a sign saying "Back in 15 minutes". Thought to myself.."must have needed to use the bathroom" only to be surprised to see her mopping the floor. Good to know customers who want to SPEND MONEY are lower priority than mopping the floors there!...Went to QT instead!

Experience morning of Jan 14, 2017 at CK on 83rd ave and Van Buren.

I have gone to this CK since it opened. I actually prefer to go here than the QT closer to me. This morning, however, I was rather disappointed in the service I received from the older gentleman who works there; he drives a class, turquoise car that he usually parks at one of the gas pumps. Usually, he is friendly and courteous. This morning around 8 am, I noticed a different side to this man.

The pump did not automatically stop pumping gas into my car this morning, and so I had to manually stop the gas pump and there was a good amount of gas that got onto the concrete. I have never experienced this. So I went in the store to tell someone—and the old gentlemen is who I talked to. Rather than be understanding and concerned, he begin to lecture me as if I did not know how to gas my car and told me that “ideally, the person pumping should be at the car” and that I was supposed to stop the pump myself. I felt he was defensive rather that helpful and concerned about the pump being defective. I thought I’d tell him so that he could perhaps look at the pump, see how much gas had spilled, et cetera. Instead, he was defensive and rude and blew the situation off as if I was the one at fault and did not know how to gas my car.

I really do like this CK, but after this employee’s behavior and handling of this situation, I really do not feel that he cares for his customers and whether his equipment works well. I am likely going to start going to QT now.

So recently I went to a circle k on 1st and limberlost and ive been going there for about a year never had a issue anyways so I walk in pay for my gas on debit and hand the employee (Starrr) my money and she didnt want it cause I was holding a nickel on my lips cause I had full hands not a problem till she told me to buy hand sanatizer and wipe off the money very insulting then tonight jan 11 I go back in and buy 2 sodas I accidentally bought 2 kindly asked for a refund and another employee gave me very bad attitude and kinda forcefully threw the money in my hand as I walked out she muttered stuff under her breath as my girlfriend was still in the store ! Long story short im asking that disciplinary action be took and if I come in the store I can shop with peace !

I counted my money three times before hand and i had 16. I went to pump my gas and it stopped at 12. I went back into the store to see what happened he said that i only gave him 12 he said he counted it 3 times and that it was only 12. I had to pool that money together so i knew how much i had and it was not 12. I got frustrated because i knew what i gave him.

Ive been going to the same circle k for 2 years straight and every worker has always been nice to me. Recently they hired a new worker that works the night shift who hasnt been very nice. He doesnt listen to my order every time i try and buy something through the window and every time my tia goes he never puts the top on the soda he doesnt even give her a straw he just hands it to her in the small box by the window. Thats not sanitary at all. He even got my orders worng to many times when the store opens at four AM it is not clean at all its just a mess. Its just a disgrace to have so many good workers doing their best and he just slacks off gives attitude and does nothing to help the store

I frequent the circle k I centerville ga. I have notice while in the store the manager is a bully. She has called her cashiers awful names not realizing that customers were in the store . And she has a rude attitude. Not only is the manager has a rude attitude I have noticed that a few cashiers are also rude. The atmosphere is unsettling. I can understand that dealing with the public is sometimes hard but that is what they do. So since I have encountered attitudes several time at this circle k store I decided I will not go back. I will also tell people not to use that store. If I have to feel insulted when I go in there I would rather spend my money elsewhere. My advice to this circle k in centerville ga. Is to change your attitudes and treat your customers better.

Went to the store @ approximately 2:15 pm on Broadway Ave East in Tampa, FL was served by cashier Alexis. I bought 2 diet 20 oz diet cokes at 2 for $2.79 & a 24 oz can of watermelon juice for $ .99 along with 5 -$1.00 lottery tickets and she charged me $12.98. I did not realize that I was overcharged until I got home. I've heard from friends this isn't this employees first time doing this. Please check into this.

On 1/6/17 at 1:20 pm. I walked into the lodi, ohio circle k and I got in line with the other patrons. And the woman behind the counter would rather flirt with the man in front then check anyone else . I just wanted to spend my hard earned money there. But that was to much to ask as she sarcastically apologize then continued flirting. I managed to just leave and I don't think ill return to any circle k. I'm so angry I've wrote this twice because computer froze

Address: 2956 e park ave, tallahassee, fl 32301

8:30 am

Dude behind the counter this morning, I think his name was shawn. Smelled like straight up [censored]! I was holding my breath it was that bad. I could smell him from across the counter (5' or so)

I even smelled the funk as I walked through the door. And you could smell it in the air in the entire store.

Hopefully this will fall on managements ears and you all can instruct this young fella how to put on deodorant. But I doubt that will happen.

I went to the circle k on edgewood this a. M to get a 79 cent drink and scratch the person in front of me was a young white girl who purchased a red bull and black n mild the cashier ryan did not I. D her at all then when i was next in line i asked for a scratch off and he asked for my I. D remind you the young white girl in line who looked way younger than me was not I. D and i asked him why he did not I. D her he said that she looked over 18 which was a lie. I come i this store everyday because I get a drink every day before work they know me there by name and to have him I. D me and not her when she was sold tobacco and all i wanted was scratch off is racists to me and ashley knows me very well due to every time I get scratch off she always wish me luck but today she acted as if she did not know me if you look at the cameras you will see I am always in thr getting 79 cent drink and sctracth off without a I. D

I frequently go to the same store in Phoenix. Yesturday one of the lovely women that woks there passed away in the store. I am appalled by the fact that you guys care more about making money than human kindness and made the store stay open and make the employees ( who were definitely distraught ) wor after, not only losing a dear coworker but being witness to it! Shame on you!

On Jan. 4, 2017, around 11:00 pm, I stopped on my way home from work at the Circle K located on the Corner of 36th St. and Oak. The only person working was kind enough to unlock the door so I could quickly make my purchase. When I asked her if she was okay, she explained to me that she was needing to use the ladies room now for the half hour, however because customers kept coming she couldn't. She had tears in her eyes when I asked her where a second person was, and she told me how she never has anyone with her at night.
Shame on you all! First off that is a pretty rough area, to leave a woman there late in the evening like that shows how little you care about your employees safety. Second for a human being to be expected to wait until whenever to use the restroom to the point of that person being in obvious pain for having to hold it for so long is deplorable.
If that poor young woman ends up with a UTI or worse a kidney infection because she has no one to relieve her for 5 minutes, you all best be prepared to pay her Dr. bill. It is a medical fact that woman should not hold off using the restroom especially not to that point as it will cause medical issues.
I will continue my business at that store, simply because the service I receive there is ALWAYS GREAT!
I will expect to see a change in staffing at night or I will be making my complaint go to the top, and I wont stop until it does. This is in no way meant to be a threat I assure you, this is a promise.
We do not live in a third world country, therefore you treating your employees like they are not important needs to stop. If not for the cashier you all would not be receiving a paycheck.
Think about that the next time your check hits the bank.

This is in reference to the circle k in lafayette, la. Located at 3003 kaliste saloom rd. I live in the apartment complex directly behind this store (Emberwood)... And for 10 years I have been getting my morning coffee there. (I'm a retired teacher and sub quite often and need my "jumpstart" on those mornings on the way to work) I am a daily customer, but no longer will be... Neither will my son, his wife, 4 neighbors (That I know of)... As long as this one particular cashier/clerk works there. I am so sorry I cannot give you her name, I don't know it... But I can tell you her description, and when she works... She is young (20's?) very petite, female, medium-complexion, african-american, always, always, always wearing a hoodie pulled down over her head (And partially her face). She works in the early morning hours and hasn't been there too, too long. I have documented 12 times... Yes, 12 times, that I have gone in there at very different hours (Purposely) to see if coffee is available... Very, very few times on her shift is the coffee ready or full... I have had to take it home, more than once, and microwave what remnants were in the pot! The last straw was last week, when I went in (Around 8 am) and saw 3 0f the 4 coffee "spouts" covered with "temporarily unavailable" signs... So I settled for a kind I really don't care for... And when I pulled the handle, exactly 4 drops came out!... So, as usual, once again, I said "no coffee, again?"... Her reply was "i'm very busy" (There were 2 people in the store)... I saw a man walk out in disgust, saying he'd never go back. Then... When I asked her when there would be some ready, she said "you'll just have to wait. Mam"... I could not believe my ears! I have never, ever been talked to like that! Then a couple days later, my son and his wife came over early and had stopped there to get coffee also (Unaware of my hassle)... They walked in my house, in disbelief and told me they just heard this same cashier "talkin" on her cell (Which is every time i've been in there) , using the most vulgar language in front of customers while checking them out... Here is part of the loud conversation:... "he's lyin'! He ain't never f****d me! If he thinks he's getting some of this p***y, he got another thing comin'... They walked out... No coffee that day either. Circle k is losing customers left and right because of this one girl. She is always in the back and takes forever to come to the register. You should have cameras and audio on her when it's her shift, so you can see for yourself!... Even the valero down the road says they have heard complaints almost daily when customers continually go there for their coffee. I am so very disappointed in circle k, and as long as she's there, will not go back

I purchased a carton of Marlboro red 100s in the box. When I opened them they we're stale. I looked at the packs and the plastic on the Marlboro was melted with holes. That was all the money I had.they asked me for a receipt but I didn't get one. I've been smoking Marlboro for 30 years never had this problem.
Thanks Jeff Nighswonger 115 west Wilson apartment#1 Streator, Illinois, 61364