Circle K’s earns a 1.1-star rating from 1688 reviews, showing that the majority of convenience store shoppers are dissatisfied with shopping experience.
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Car wash damaged my vehicle paint
I went to a touchless car wash going in my car was in perfect condition and I had purchased it a year ago. Coming out my car had machine swirl marks on the hood and the rear pillars (probably due to their dryer touching it). Today on march 11 I received a letter denying any responsibility saying they couldn’t find anything in their “investigation “. Their phone numbers reach nowhere.
Discrimination - Delay of process of payments received - Retaliation
I walked into Circle K at 7:25 AM this morning to a line of 3 people. A gentleman at the counter aging anywhere from 55-65 years old was upset about being carded, he didn't want his personal information viewed by employee. The female with long black hair was very rude to him, which he ended up leaving the store upset, and not buying items. It was my turn to go to the counter, which mind you I'm in this Circle K 3-5 times a day buying things, I mentioned that he (customer) must be having a bad morning. The manager?overweight lady with long dirty blonde hair, stated that it was company policy to ID everyone. I stated Ohio laws states to use your judgement for anyone over the age of 40, I said that man was in his mid 50s-60s. She stated she didn't care and that she was going to ID everyone. I then stated, you are going to lose customers with the attitude and inconvenience when not necessary to ID customers. She then got an attitude with me, stated she didn't care and they could go somewhere else. I then put my cigarettes back on the counter and stated with this type of customer service and treatment, I'm taking my business elsewhere. They both said, "Are you serious", I stated, yes, people spend a lot of money in here and most of us live in the area, I will no longer spend my money here until there is better customer service and treatment of people when they come in here. I felt it was very unprofessional and appalling that this woman just talks to people like this. Word of mouth spreads quickly, I will be talking to my neighbors and locals about boycotting this gas station until there is some respect for customers and better customer service. These employees did not use their better judgement and obviously need some training in customer service. I just cannot believe what I just witnessed. I have been going to this Circle K for 18 years, never had witness such horrible treatment, and then for the cashier to be rude and basically tell me my money doesn't matter either, so I took it to Rebel gastation across the street. I will be shopping there until these issues are resolved.
Desired outcome: New employee training or fire this management team member
Clerk scam on customer's return change
This complaint is regarding a very vexing and disrespectful issue that happened on 3/2/2022 around 11:50 PM central, dealing with a clerk at Circle K, located at 2350 Michigan Ave. Pensacola, Florida.
The issue is regarding a clerk that seems to be scamming and thieving people out of their return money (change). It appears to me that every time I purchase something at the store, the clerk always claims that she’s out of change and keeps the money. She appears to be a Caucasian female, with blonde hair and a bit heavyset
The most disturbing aspect of the issue is the fact that the suspecting clerk responded that she did not want her cash register to be short, which gave her the right to keep my money. The clerk proceeded with the audacity to disrespect me by calling me poor and not to return to the store, just because she got caught stealing and scamming the customer out of their hard-earned money.
I felt obligated to post this complaint just to alert others. I respect my money and I am all about the principles of things and it does not matter if I’m rich or poor. Moreover, it does take 1 penny to make 1 million dollars. In addition, those pennies do add up at the end of the day by a large lump sum that could be way more than the equivalent of the clerk’s hourly pay.
The video footage that recorded the issue at the store, should be able to prove the facts and my complaint.
Desired outcome: I want customers to be alerted of the scam
Wrong price on gas
I had stopped by the circle k on Tucker Rd n ocean springs Ms. Feb 24th 2022 sign read $3.19 so I go n to pay the cashier Kayla$20 for pump 2 I go to pump my ⛽ & it wasn't til after I pushed the unleaded button that I noticed it read $3.29 so after I pump the $20 I go back n the store to ask Kayla why did the sign say $3.19 and the pump read $3.29. She tells me it's not her problem but she would bring it to the managers attention. She was very rude. I left my phone# to have the mgr to call me and I still haven't heard from anyone. My phone# is [protected] my name is Sheila Byrd. Thank you
Desired outcome: I would like the 10 cent difference to be taken care of. Cuz the circle k up the road was $3.23 and if I would've known it was $3.29 instead of $3.19 I wouldn't have stopped by for gas
Cashier / clerk responding rudely to customers
On 2/6/2022 @ 12:59:16 PM
Order Number 1047305
Circle K 2740368
Register: 3 123456, TRAINING
I prepaid for fuel with a 100.00 Bill
Went to pump 7 to pump 46.00 in fuel.
Returned to the same clerk that took my prepay amount, informed him I pumped 46.00 on pump 7.
He proceeded to give me change of 4) $1's and 10) $5's. The change was correct, that wasnt the issue.
When he handed me the money, I asked if he not had $20 dollar (denomination) bills?
He stated in a very rude manner" if I had 20's I would have given them to you".
As a customer that pays his salary, he should be kinder than to answer someone with what seemed to be an attitude because I asked for larger bill.
Seems he could have just stated, sir we are out of $20's.
Been doing business here for a long time, I might just have to take my business elsewhere!
Desired outcome: Retrain to act more professional and would like an apology
Not receiving my pay check
After leaving circle k I never received my check,I’ve always gotten paid on time but when I decided to leave then I don’t get paid I’m owed 4 days of work
Sip and save
I purchased a Sip and Save for [protected] phone number from the Circle k, at the 3130 Stockton Hill Kingman Az 86401 store on 1/13/2022. Purchase order number 444060, I have tried to use it on several occasions, but it just keeps asking me to purchase it again. I have tried to contact Circle k through their web site and by phone on several occasions but have gotten no response.
Read full review of Circle KHelo vape
Not all of the Helo vapes that you are selling work and the store employees know this so the manager still lets the cashiers sell them. Some of the cashiers say keep your receipt incase it doesn't work but the manager won't let you return it. I bought one at the 11225 Cleveland ave. Fort Myers location and tried it right at the counter with the cashier and it didn't work and the manager said to bad no returns. This is the second one i bought there and the first one they returned it.
Eddie [protected]
email...[protected]@yahoo.com
Desired outcome: I want a replacement or my money back
Promotion
I was getting coffee at a Circle K location on January 12 at approximately 8:30 AM (MST). There is a promotion for a 24oz coffee and a Kind Bar for $2. The cashier charge me the full price for both items which turned out to be $4.95 I informed her about the $2 promotion and she reiterated to me the separate price for each item rudely and charged me accordingly. I paid for it because I did not want to be rude in return.
Read full review of Circle KMy 5 year old daughter peed on herself due to the worker and the bathroom key
I went to the store to let my daughters use the bathroom and get something to drink/snack and the bathroom was locked so I asked the worker to get the bathroom key before he took the customer in from of me and he said yes but never gave it too me.He took forever with the man holding a conversation and counted his change so slow so I asked the lady that worked there and she didn't waste no time giving it too me.By the time I went to the back to let my 5 year old in my other daughter screamed daddy zari peed on herself! My baby was peeing all over herself in the middle of the floor and she had to finish using it with her wet clothes on bc he had an attitude and didn't wanna give me a key that was right on side of him! When we left out I asked him why and told him what happened and he looked at me and said I can't help you I asked for corporate number his manager number and his name he still looked at me and said I can't help you! I asked him for an apology to my daughter who was in his face still crying he looked at my baby and said I can't help u call the manager! Man I wanted to tear the store up bc it's my child and I just felt so hopeless bc I couldn't defend her like a dad is supposed too bc I don't do that type of stuff in front of my kids! Can someone please help and my daughter resolve this matter PLEAESE! Sorry for the cursing but I was very upset 😢
It’s shameful and a hostile response and policy. I went for gas and needed to use the restroom and was denied access. I will not set foot in another Circle K. A company that will not provide basic amenities and has them available has problem with their ethics, as demonstrated in your example. I left immediately to go accrue the stree to 711. In just glad I didn’t start the pump before I went in and saw the employee only sign on the bathroom door. Whoever created that policy and pushed it down from their corporate structure needs to be fired. The reason you can walk into any business and use the restroom is because it is a basic human necessity. I can only conclude that they feel like they are resentful at the people who holds up their company structure with sales.
I have a fraudulent charge on my account and was told by my bank to contact the merchant to get it resolved
On 12/6/2021 my debit card was charged for $72.01 at circle k. I noticed on 12/10/2021 that my debit card was missing. I did not make that purchase and I want my money refunded immediately. I was told by my bank to contact the merchant to get my money refunded. I filed a dispute with my bank but was told I needed to contact the merchant to resolve the issue
Read full review of Circle KStale donuts & disrespectful treatment by employees
I purchased a half dozen donuts on or about December 29 2021, when I opened them later that day they were stale. I went back to return them, I was told there was nothing she could do for me as she could not do refunds only her manager could. I returned two days later only to be laughed @ by the previous cashier & assisted by another cashier by the name of...
Read full review of Circle KPoor customer experience
I visited the longmoor and new street store today around 9pm to find the employee sound asleep behind the counter. I stood at the counter for a few minutes waiting to be served but had to speak loudly after a few minutes to was him up. Poor customer experience. And could be costly as anyone could have walked it with merchandise. This same employee has been highly unprofessional during other visits as well
Desired outcome: Deal with employee
Mold
On December 14, 2021 I bought a boom boom chicken sub from the circle k at 5202 W Sligh Ave, Tampa, FL 33634. I took a bite of the sandwich and felt the texture of the sub was off. As I was at my desk working, I didn't check the sub before I took a bite. When I looked, spots of mold were all over the sub. It goes without saying but there is no good reason...
Read full review of Circle KEmployee
I live in Baton Rouge, La. and purchase fuel, beverages, coffee, etc. at your location at 2340 S. Sherwood Forest location a minimum of twice daily sometimes more for more than 5 years now. There is a lady named Linda who works there during the day that has single handily driven me to no longer stop at this location any longer. Her negative attitude and...
Read full review of Circle KCircle K Reloadable Gift card unusable
I purchased a Circle K Reloadable Gift Card as I was traveling through New Mexico and Arizona. I tried to use it for gas at several Circle K gas stations. The pumps and the clerks would not accept it. We did not get a pin number when we bought it. I can't even get a balance on it, but I'm pretty sure it's $60. I have also stopped at a Circle K near my home and was not able to use the card either. How can I get my money off the card?
Desired outcome: Get my money off the card
Never paid
I worked 24 hours for circle k in greenwood, Indiana on main Street, and I can't get paid, I filed a complaint with DOL and they advised me to get an attorney, WOW how can I afford an attorney? I refuse to ever go back in a circle k and I tell everyone I come across about they way they treated me and non pay for hard work on a holiday weekend.
Desired outcome: Pay for hours worked
Sup n save
This is the second time having issues with my sip n save I buy one for me n one for my boyfriend….I just paid for mine n his last Thursday n his didn't work the next day mine didn't work two days after I paid I truly would love to figure this out I don't like donating money when I think it's going toward a sip n save….please someone contact me quickly so we can figure out how to resolve this! Phone number [protected] please n thank you!
Desired outcome: Sip n save to be active after I e already paid for it!
Not being treated fairly, never team effort, and scheduling is never consistent
Haven't had a weekend off to be able to spend time with my children I put request in and get denied I'm always scheduled during holidays and events and the times most people would be gathering with their loved ones and friends when I was hired I asked for days as much as possible with the school scheduling for the most part and I've been thrown all over the place but other employees and management are scheduled a set schedule for the most part and have had serial weekends off or has left early to spend time with family including new hires also not everyone at my store works as a team it seems as if only one to two people and myself always get left with the other people's shift duties and our shift duties as well my schedule is all over the place making it difficult for me to maintain my responsibilities and everyday life outside of work also management always has assistant manager working same hours and days as the manager also on truck day they have 5 people scheduled for morning and truck isn't ever fully put away stuff gets left for the next person who comes in I don't understand how or why it's like this and I find it unfair and selfish I need help on this situation I don't want to quit my job but I don't like being treated unfairly and anytime I bring it up I just get a ill try and it never changes I've put a 110% in to my job and feel like I'm not getting any appreciation nor respect for all the time and effort I put into my work
Desired outcome: to be treated fairly and schedule to be more consistent and rotate weekends so everyone can have time to spend with family and friends
Stopped selling caffeine-free Coke
I'm sure there must be a reason, but why did Circle K stop carrying caffeine-free Coke in its fountain drinks? I stopped by every day (sometimes twice) but since I can't have caffeine and there are no other sugar-free drinks now without caffeine, there is no reason to go there.
For those of us who can't have caffeine and want to avoid sugar, Circle K was the Go-To place and I live in a small town so there weren't a lot of options and I SO appreciated this option. The people who work in my local store are awesome and I will miss seeing them every day, but no reason to continue to go there now.
Desired outcome: Put caffeine-free Coke back in your fountain!
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Circle K phone numbers18771877Click up if you have successfully reached Circle K by calling 1877 phone number 8 8 users reported that they have successfully reached Circle K by calling 1877 phone number Click down if you have unsuccessfully reached Circle K by calling 1877 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling 1877 phone number78%Confidence scoreLithuania8800 555 46478800 555 4647Click up if you have successfully reached Circle K by calling 8800 555 4647 phone number 1 1 users reported that they have successfully reached Circle K by calling 8800 555 4647 phone number Click down if you have unsuccessfully reached Circle K by calling 8800 555 4647 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 8800 555 4647 phone number100%Confidence scoreRussia+1 (602) 728-8000+1 (602) 728-8000Click up if you have successfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (602) 728-8000 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number+1 (972) 537-5885+1 (972) 537-5885Click up if you have successfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (972) 537-5885 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (972) 537-5885 phone numberSouthwest+1 (951) 273-1175+1 (951) 273-1175Click up if you have successfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (951) 273-1175 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (951) 273-1175 phone numberWest Coast+1 (800) 268-5574+1 (800) 268-5574Click up if you have successfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 268-5574 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 268-5574 phone numberWestern Canada+1 (888) 999-9301+1 (888) 999-9301Click up if you have successfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (888) 999-9301 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (888) 999-9301 phone numberCentral Canada & Quebec+1 (800) 361-2612+1 (800) 361-2612Click up if you have successfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 361-2612 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 361-2612 phone numberEastern Quebec & Atlantic Division+1 (506) 382-8575+1 (506) 382-8575Click up if you have successfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (506) 382-8575 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (506) 382-8575 phone numberMoncton, New Brunswick+45 70 101 101+45 70 101 101Click up if you have successfully reached Circle K by calling +45 70 101 101 phone number 2 2 users reported that they have successfully reached Circle K by calling +45 70 101 101 phone number Click down if you have unsuccessfully reached Circle K by calling +45 70 101 101 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +45 70 101 101 phone number100%Confidence scoreDenmark+372 675 7777+372 675 7777Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number100%Confidence scoreEstonia+353 12 028 888+353 12 028 888Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number71%Confidence scoreIreland+371 80 009 005+371 80 009 005Click up if you have successfully reached Circle K by calling +371 80 009 005 phone number 1 1 users reported that they have successfully reached Circle K by calling +371 80 009 005 phone number Click down if you have unsuccessfully reached Circle K by calling +371 80 009 005 phone number 2 2 users reported that they have UNsuccessfully reached Circle K by calling +371 80 009 005 phone numberLatvia+47 22 962 000+47 22 962 000Click up if you have successfully reached Circle K by calling +47 22 962 000 phone number 2 2 users reported that they have successfully reached Circle K by calling +47 22 962 000 phone number Click down if you have unsuccessfully reached Circle K by calling +47 22 962 000 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +47 22 962 000 phone number33%Confidence scoreNorway+48 222 552 255+48 222 552 255Click up if you have successfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have successfully reached Circle K by calling +48 222 552 255 phone number Click down if you have unsuccessfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +48 222 552 255 phone numberPoland+46 84 296 300+46 84 296 300Click up if you have successfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have successfully reached Circle K by calling +46 84 296 300 phone number Click down if you have unsuccessfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +46 84 296 300 phone numberSweden+1 (855) 276-1947+1 (855) 276-1947Click up if you have successfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (855) 276-1947 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (855) 276-1947 phone numberGrand Canyon Division, Phoenix, AZ(919) 774-6700(919) 774-6700Click up if you have successfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have successfully reached Circle K by calling (919) 774-6700 phone number Click down if you have unsuccessfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (919) 774-6700 phone numberCoastal Carolinas Division, Raleigh, NC(813) 910-6800(813) 910-6800Click up if you have successfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have successfully reached Circle K by calling (813) 910-6800 phone number Click down if you have unsuccessfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (813) 910-6800 phone numberFlorida Division, Tampa, FL(330) 630-6300(330) 630-6300Click up if you have successfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have successfully reached Circle K by calling (330) 630-6300 phone number Click down if you have unsuccessfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (330) 630-6300 phone numberGreat Lakes Division, Akron, OH(850) 454-1070(850) 454-1070Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone numberGulf Coast Division, Pensacola, FL(331) 251-7300(331) 251-7300Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone numberHeartland Division, Lisle, IL(812) 379-9227(812) 379-9227Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone numberMidwest Division, Columbus, IN952-830-8700952-830-8700Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone numberNorthern Tier, West Bloomington, MN720-758-6200720-758-6200Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone numberRocky Mountains Division, Greenwood Village, CO(912) 285-4011(912) 285-4011Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone numberCircle K South Atlantic, Jacksonville, FL(704) 583-5700(704) 583-5700Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone numberSoutheast Division, Charlotte, NC+1 (800) 324-8464+1 (800) 324-8464Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone numberTexas Division, San Antonio, TX
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Circle K emailsreply@circlekeasy.com100%Confidence score: 100%Supportcomments@circlek.com100%Confidence score: 100%Support
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Circle K address1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
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