Circle K
Reviews and Complaints

I walked into Circle K at 7:25 AM this morning to a line of 3 people. A gentleman at the counter aging anywhere from 55-65 years old was upset about being carded, he didn't want his personal information viewed by employee. The female with long black hair was very rude to him, which he ended up leaving the store upset, and not buying items. It was my turn to go to the counter, which mind you I'm in this Circle K 3-5 times a day buying things, I mentioned that he (customer) must be having a bad morning. The manager?overweight lady with long dirty blonde hair, stated that it was company policy to ID everyone. I stated Ohio laws states to use your judgement for anyone over the age of 40, I said that man was in his mid 50s-60s. She stated she didn't care and that she was going to ID everyone. I then stated, you are going to lose customers with the attitude and inconvenience when not necessary to ID customers. She then got an attitude with me, stated she didn't care and they could go somewhere else. I then put my cigarettes back on the counter and stated with this type of customer service and treatment, I'm taking my business elsewhere. They both said, "Are you serious", I stated, yes, people spend a lot of money in here and most of us live in the area, I will no longer spend my money here until there is better customer service and treatment of people when they come in here. I felt it was very unprofessional and appalling that this woman just talks to people like this. Word of mouth spreads quickly, I will be talking to my neighbors and locals about boycotting this gas station until there is some respect for customers and better customer service. These employees did not use their better judgement and obviously need some training in customer service. I just cannot believe what I just witnessed. I have been going to this Circle K for 18 years, never had witness such horrible treatment, and then for the cashier to be rude and basically tell me my money doesn't matter either, so I took it to Rebel gastation across the street. I will be shopping there until these issues are resolved.

This complaint is regarding a very vexing and disrespectful issue that happened on 3/2/2022 around 11:50 PM central, dealing with a clerk at Circle K, located at 2350 Michigan Ave. Pensacola, Florida.

The issue is regarding a clerk that seems to be scamming and thieving people out of their return money (change). It appears to me that every time I purchase something at the store, the clerk always claims that she’s out of change and keeps the money. She appears to be a Caucasian female, with blonde hair and a bit heavyset

The most disturbing aspect of the issue is the fact that the suspecting clerk responded that she did not want her cash register to be short, which gave her the right to keep my money. The clerk proceeded with the audacity to disrespect me by calling me poor and not to return to the store, just because she got caught stealing and scamming the customer out of their hard-earned money.

I felt obligated to post this complaint just to alert others. I respect my money and I am all about the principles of things and it does not matter if I’m rich or poor. Moreover, it does take 1 penny to make 1 million dollars. In addition, those pennies do add up at the end of the day by a large lump sum that could be way more than the equivalent of the clerk’s hourly pay.

The video footage that recorded the issue at the store, should be able to prove the facts and my complaint.

I had stopped by the circle k on Tucker Rd n ocean springs Ms. Feb 24th 2022 sign read $3.19 so I go n to pay the cashier Kayla$20 for pump 2 I go to pump my ⛽ & it wasn't til after I pushed the unleaded button that I noticed it read $3.29 so after I pump the $20 I go back n the store to ask Kayla why did the sign say $3.19 and the pump read $3.29. She tells me it's not her problem but she would bring it to the managers attention. She was very rude. I left my phone# to have the mgr to call me and I still haven't heard from anyone. My phone# is [protected] my name is Sheila Byrd. Thank you

On 2/6/2022 @ 12:59:16 PM

Order Number 1047305

Circle K 2740368

Register: 3 123456, TRAINING

I prepaid for fuel with a 100.00 Bill

Went to pump 7 to pump 46.00 in fuel.

Returned to the same clerk that took my prepay amount, informed him I pumped 46.00 on pump 7.

He proceeded to give me change of 4) $1's and 10) $5's. The change was correct, that wasnt the issue.

When he handed me the money, I asked if he not had $20 dollar (denomination) bills?

He stated in a very rude manner" if I had 20's I would have given them to you".

As a customer that pays his salary, he should be kinder than to answer someone with what seemed to be an attitude because I asked for larger bill.

Seems he could have just stated, sir we are out of $20's.

Been doing business here for a long time, I might just have to take my business elsewhere!

After leaving circle k I never received my check,I’ve always gotten paid on time but when I decided to leave then I don’t get paid I’m owed 4 days of work

Not all of the Helo vapes that you are selling work and the store employees know this so the manager still lets the cashiers sell them. Some of the cashiers say keep your receipt incase it doesn't work but the manager won't let you return it. I bought one at the 11225 Cleveland ave. Fort Myers location and tried it right at the counter with the cashier and it didn't work and the manager said to bad no returns. This is the second one i bought there and the first one they returned it.

Eddie [protected]
email...[protected]@yahoo.com

I went to the store to let my daughters use the bathroom and get something to drink/snack and the bathroom was locked so I asked the worker to get the bathroom key before he took the customer in from of me and he said yes but never gave it too me.He took forever with the man holding a conversation and counted his change so slow so I asked the lady that worked there and she didn't waste no time giving it too me.By the time I went to the back to let my 5 year old in my other daughter screamed daddy zari peed on herself! My baby was peeing all over herself in the middle of the floor and she had to finish using it with her wet clothes on bc he had an attitude and didn't wanna give me a key that was right on side of him! When we left out I asked him why and told him what happened and he looked at me and said I can't help you I asked for corporate number his manager number and his name he still looked at me and said I can't help you! I asked him for an apology to my daughter who was in his face still crying he looked at my baby and said I can't help u call the manager! Man I wanted to tear the store up bc it's my child and I just felt so hopeless bc I couldn't defend her like a dad is supposed too bc I don't do that type of stuff in front of my kids! Can someone please help and my daughter resolve this matter PLEAESE! Sorry for the cursing but I was very upset 😢

I visited the longmoor and new street store today around 9pm to find the employee sound asleep behind the counter. I stood at the counter for a few minutes waiting to be served but had to speak loudly after a few minutes to was him up. Poor customer experience. And could be costly as anyone could have walked it with merchandise. This same employee has been highly unprofessional during other visits as well

I purchased a Circle K Reloadable Gift Card as I was traveling through New Mexico and Arizona. I tried to use it for gas at several Circle K gas stations. The pumps and the clerks would not accept it. We did not get a pin number when we bought it. I can't even get a balance on it, but I'm pretty sure it's $60. I have also stopped at a Circle K near my home and was not able to use the card either. How can I get my money off the card?

I worked 24 hours for circle k in greenwood, Indiana on main Street, and I can't get paid, I filed a complaint with DOL and they advised me to get an attorney, WOW how can I afford an attorney? I refuse to ever go back in a circle k and I tell everyone I come across about they way they treated me and non pay for hard work on a holiday weekend.

This is the second time having issues with my sip n save I buy one for me n one for my boyfriend….I just paid for mine n his last Thursday n his didn't work the next day mine didn't work two days after I paid I truly would love to figure this out I don't like donating money when I think it's going toward a sip n save….please someone contact me quickly so we can figure out how to resolve this! Phone number [protected] please n thank you!

Haven't had a weekend off to be able to spend time with my children I put request in and get denied I'm always scheduled during holidays and events and the times most people would be gathering with their loved ones and friends when I was hired I asked for days as much as possible with the school scheduling for the most part and I've been thrown all over the place but other employees and management are scheduled a set schedule for the most part and have had serial weekends off or has left early to spend time with family including new hires also not everyone at my store works as a team it seems as if only one to two people and myself always get left with the other people's shift duties and our shift duties as well my schedule is all over the place making it difficult for me to maintain my responsibilities and everyday life outside of work also management always has assistant manager working same hours and days as the manager also on truck day they have 5 people scheduled for morning and truck isn't ever fully put away stuff gets left for the next person who comes in I don't understand how or why it's like this and I find it unfair and selfish I need help on this situation I don't want to quit my job but I don't like being treated unfairly and anytime I bring it up I just get a ill try and it never changes I've put a 110% in to my job and feel like I'm not getting any appreciation nor respect for all the time and effort I put into my work

I'm sure there must be a reason, but why did Circle K stop carrying caffeine-free Coke in its fountain drinks? I stopped by every day (sometimes twice) but since I can't have caffeine and there are no other sugar-free drinks now without caffeine, there is no reason to go there.

For those of us who can't have caffeine and want to avoid sugar, Circle K was the Go-To place and I live in a small town so there weren't a lot of options and I SO appreciated this option. The people who work in my local store are awesome and I will miss seeing them every day, but no reason to continue to go there now.

Visited numerous Circle K locations all with the same result: Earned rewards are not being redeemed at the register from the ck app. I have not been receiving any rewards for over a month.