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Circle K
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1.1 5 Reviews 1683 Complaints
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Circle K Complaints 1683

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D
6:43 pm EDT

Circle K Gasoline pumps

Receipt Paper is out on a regular basis. Liquid in the windshield washer reservoir that holds the brush was dry.

Call me if questions.

Richard Yarbrough

[protected]

Desired outcome: Always have receipt paper in the unit. This out of paper issue happens regularly.

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J
5:05 pm EDT

Circle K Customer service

Happened at 1:42 pm June 3rd, 2022. I just had a very nasty experience with one of your employees at the Circle K on the northwest corner of Scottsdale Rd. and Shea Blvd. The fellow in front of me was buying a bag of chips when he realized something might be wrong with it. He asked to swap out with another bag. Your guy at the counter refused to allow it, saying that all the bags are the same. The customer insisted, whereupon your employee began to berate and abuse him. This went on for a while. Eventually, the man demanded to get his money back, and your employee finally agreed. Having watched the whole thing before my eyes, I told him, "You are a lousy employee." To this he responded, "You are a lousy customer." I replied, "If you worked for me, you'd be fired." At this point he kicked be out of the store. I don't know whether this guy is on drugs, or if he just has a very nasty temperament. However, you need to investigate him. I've never seen such poor customer service in my life, and I could see him possibly getting violent.

Desired outcome: Investigate this clown.

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C
5:34 pm EDT

Circle K No breaks at all

Here in Florida i started working at circle K. There are no breaks at all in a 8 hour shift where you are standing and walking the entire shift. Even with available employees on the shift to cover you. a simple dedicated 30 minute break where we can sit down, go and leave and get lunch and eat it and come back would be nice. But florida does not require a break for adults by law. But i mean damn have a heart circle k. Mandate 30 minute breaks for full time 8 hour shifts.

Desired outcome: Company policy in Florida for at least a 30 minute break. Paid or unpaid it dont matter. Just need to be able to sit down and rest.

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Do Not Reply Burn Account
Sarasota, US
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Aug 18, 2022 5:19 pm EDT

Same. Literally have peed my pants. The lack of any break causes physical pain and humiliation. If not for that wouldn't be a bad job, but... seriously - it's sadistic.

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T
3:04 am EDT

Circle K Market managers

The market managers in my area all team up and work together with the managements of the stores around the city and cover for eachother and or brush serious matters under the rug whenever customer service representative attempt to speak up or complain about unfair treatment for no fault of the employee.

These things happen because the managers of each store and the market managers along with any district or area supervisors formulate a scheme against company policy in order to protect they current position and holding onto the stores that they manage.

Circle K Headquarters needs to recognize that these things happen, and eventually employees will get smarter than the managers.

just like Circle k video monitors and records all sensitive areas and most activities with 24/7 surveillance footage theres nothing stopping the employee who is being mistreated to also audio record or video record the mistreatment and those videos and evidence will remain on the employees device forever.

I am going to monitor every manager i work for and will take these complaints and allegations qll the way to Canada because apparently going directly to your local Human Resource department will get you nothing but your issues being swept under the rug and your hours being shaded amongst your coworkers until you are forced to work for only working 1 shift a week.

these managers think they're fooling corporate circle k and in all reality they are doing a really good job at that

but these managers can't fool me or other thinkers like myself who aren't push overs who give up like all before me.

Desired outcome: Corporate Circle K from Canada to investigate Arizona territory to remedy a parade of lawsuits coming their way.

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B
9:33 pm EDT
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This location is always conveniently closed or has problems with the system. Seems as tho none of the employees want to do their job at all and many of them are rude. The place is always dirty and unkept. Common items are not restocked for weeks at a time. There always seems to be some problem. If they weren't the cheapest cigarettes in the area I wouldn't return no matter how close they are to my home.

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E
6:08 am EDT
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Circle K Circle K Store on Craycroft & Speedway Closed for no reason

I visit your store located at 5502 E Speedway on a regular basis late at night. Store is closed with a hand written note saying closed. There is no restocking or any other happenings that would necessitate a store closing. I waited out the young I store to see how they would be closed for. I arrived at your store at 215am and it is now 315am and the store still remains closed. The store clerk was on the side of the building smoking with some homeless people while at least 30 customer have come and gone disappointed. The store does this consistently. Management needs to visit this store between the hours of 12am and 4 am.

Desired outcome: Have the employees terminated for dereliction of duty. This is ridiculous that a store would be closed for this amount of time.

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B
10:35 am EDT
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Circle K Theft

Friday , the 20th of May at approximately 3:00 pm I stopped to put gas in my vehicle. I sent my grandchildren in with my debit card and pin to put in $20 of gas. The doors were locked so we waited.

My grandchildren came back, I showed them how to put gas in. We put in the $20 and left.

That evening I checked my bank acct and $41.00 was taken out, not the $20 I put in the car.

Im upset even though it's just $21.00 taken from my acct! That's just not right!

I purposefully paid inside cause I thought this couldn't happen, but apparently someone knows how to get around this.

I called the store this morning and asked to speak to the manager. He said she wouldn't be in till Monday. He also said her name is Ruthie.

I will go to the store, they have cameras so everything will be revealed.

Desired outcome: I want my money returned and who ever is stealing fired. Thank you, Barbara Leyba [protected]

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J
1:52 pm EDT
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Circle K Fuel trigger save 20 Cents coupon

5/18/2022 11;26:46 AM and 11:29:31AM I had to go in twice to try to get this issue resolved .I went to use my 20 cent off coupon . I use shell circle k gas all the time. I always play the circle k games. I'm a very loyal customer. Gas was $4.23 for reg. I looked before I went in. Paid $40 on pump 3. Got a receipt . It dint go down. went back in. Ladi inside was very rude. But tried to fix it . Went back out . Came back in she said I had to talk to the manager . At this point I'm aggravated, I'm late to where I have to be . I'm trying to save on this expensive gas in my V8 ETC! So the manger does some calculating on his calculator and hands me $2 he says here this is what you would have saved ...? I just walk out... No what i would have saved would have been more gas in my ride if yall would have got it to do right... please make this right ... i love circle k but his has me so mad right now

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A
6:58 pm EDT
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Date: 5/18/22, 6:39PM The pump wasn’t working as it often doesn’t and I had to go inside to pay for gas. I paid cash. This store recently changed to Cash for.10/gal less or Credit. Since I had to go inside I paid cash. I went to pump my $30.00 worth of gas and the price was the higher Credit price on the pump and not the Cash price. I went back inside and...

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A
12:37 am EDT

Circle K Refused Service due to dogs

Me and my mother just went to Circle K after a small ride into town, and she stopped to get grab some coffee. We had 3 small dogs with us and couldn't leave in car. Took them in. Another guy came out with a big dog. Refused service , though other guy just had dog. We were holding our dogs. They were not. Employee was extremely rude to us afterward.

Desired outcome: Put a sign up and let us know please if it's against

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B
12:32 am EDT
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Y'all need a sign up stating No Service Animals or whatever. Because I go to this Circle K everyday to get the Sip and Save I spend numerous amounts of money at this store on Hwy. 171. In Moss Bluff Louisiana. Adress is as follows: 944 US 171, Lake charles, LA. This lady didn't have to be so rude. I brought my 3 small breed dogs in. Yes my little one...

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L
10:22 am EDT
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Go to the Circle K every single day multiple times a day on 2121 South Chambers St. in Aurora Colorado there are two ladies who asked me for ID every single time I go in there today I said to the lady you see me every day multiple times a day and you still asked for my ID because you did not ID the lady who was in front of me.. The store manager is in the...

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T
1:19 am EDT

Circle K Sip & save not honored in some stores

Own April 25th 2022 at Opelika exit 62 I-85 Circle K at approximately 10 30pm Central Standard Time I have a Sip & save account but at this particular store I was told that it was not honored there. the way I see it S I P save at Circle K means sipnsave at Circle K not at some Circle K's. Also I have had numerous issues of having to pay for some because the system was saying I had already gotten my drink when in fact I had not. In closing I would like to say that my Valley, Alabama (Fairfax) location is the most friendly and clean place in which to do business thanks to brenda, nia,& Stacy A+

Desired outcome: I'd appreciate a response

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D
5:15 pm EDT
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I tried using pump 6 to purchase gas on April 23 at 2:58pm. Inserted debit card entered pin# and pump stated see cashier. I went in and cashier and it is the manager working at the register. I asked for $20 and used my Debit card. Within one hour of leaving the store my debit card had been hacked. I feel someone that works there did this or total lack of security for secure transactions at the pump.

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M
6:05 pm EDT

Circle K Apple gift card

Om Mar-21-22 I went to circle k store 101 in Vidalia ga. To purchase a apple gift at10.47 pm the apple card was decline but they took 352.36 of my I call the police to get my money back and they told them to give her money say I had to come back and talk to the mgr nana she told me to due a dispute at this time went back to police they detective came and seen were the money was took off my card and say they suppose to give me back my money they talk to the the district mgr she told them my money will be back on my card in couple day as of now I have not received my money I need some one who over her I got my police they got theft forge all am ask for my money back cash app say they did not receive no my name Angela Brown pH number [protected] I been trying to find the corporate office for the Vidalia are please help me gety money back

Desired outcome: Am still waiting on my 352.36 I have a copy of the receipt and the police report want let me send them

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A
4:31 am EDT

Circle K Store closed

I’m writing about a location in Baton Rouge, lA on government street, it was a handwritten closed sign on the door saying closed at 330 am Friday April 15th, 2022, but the employee was clearly visible behind the counter sitting down playing on her phone.

Desired outcome: Switch her to days since she can’t run the store during her night shift

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J
3:36 pm EDT

Circle K 100oz polar pop cup and the amount my client is being charged

Hello my name is Jody and I work with individual's with mental and physical Handicap's my client lives close to the circle k #2741246 and has been getting his cup filled for several years recently

A new manager has taken over the store and began charging my client

$2.25 to refill his 100oz polar pop cup

When I asked about it I was told it was because it was a 1gallon cup I sent a message e-mail to complain about it

Around a week ago

4-5-22 this morning I paid for my clients

Soda and grabbed a small styrofoam cup for him to fill and pour into the 100oz cup to prevent a mess from being made and the clerk informed me I would have to pay another 1.07 to pay for the cup a heated argument followed

And I informed the clerk that my client is on the DDS waiver and that I was going to file a Abuse Neglect and Extortion with the state HHS over the issue

The clerks # 3295130 Shannon register 1 phone # [protected]

as this is a systemic issue at this store

My supervisor has instructed me to proceed with filing an ANE with the state

He owns the cup and shouldn't be paying for 128oz - 1gal and only receiving 100oz and they shouldn't be price gouging

It's my belief that they are discriminating

And targeting my client

Desired outcome: I want it stopped and I want my client to pay a fair price and to be treated equally I'm not asking for favoritism just fairnessJody Kirk [protected]@gmail.comPh# [protected]

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C
circk15
Jacksonville, US
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May 29, 2022 5:37 pm EDT

On our registers the button is for up to a gallon... You dont need that much soda anyway...

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C
2:14 pm EDT
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This cashier tried to say that my hundred dollar lottery ticket would not scan and try to keep it from me until I told her that I was going to show her on the lottery Ohio Lottery that is a winner and she said here I'm not about to argue with you and give it back to me she is racist against white people because earlier I tried to give her 20 bucks for...

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M
9:28 am EDT

Circle K Unethical working conditions

Hardly any days off, overworked, underappreciated, infested with roaches, the overhang has a pillar which is rusting away, the equipment is constantly going down, refusing to hire anyone knowing we are very shorthanded, coworkers always late, ect. Store number is 6694. Been going on for the time I've been working there. 7 months.

Desired outcome: Our store needs major help

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M
4:01 pm EDT

Circle K Overcharge on my ticket after purchasing gas 1/12/2022

Subject: Copy of dispute receipt I NEED HELP!

11.00 overcharge. Don't usually buy anything but gas and will not trade at this station again. It is older pumps and charge system so who knows. Attention said he did have a similar problem and would report it. Could not give me any contact info of management? nor does you site give a clear contact location

reference no. 727581 C I pushed no button for any other service so I do not know why my bill came to $13.57 which my bank credited and then debited me again. Your not fixing my claim.

You are not honoring my request through BankCorpSouth They did attempt a credit then debit for ($13.57 and then -13.57 clearly not reading my dispute properly. Twice! Circle K never responds to my contact, no matter how I try.

I want my refund for the overcharge in my gas purchase that is getting ignored I have a copy of the ticket available

store address 726 E. Pioneer Pkwy,Grand Prairie, TX 75050

Desired outcome: $11.00

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Update by Mropt
Mar 19, 2022 4:04 pm EDT

None of the phone numbers help---They just Circle their K!

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About Circle K

Screenshot Circle K
Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Circle K in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Circle K. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, personal impact, and the nature of the problem.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
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Ensure you follow these steps to effectively file a complaint against Circle K on ComplaintsBoard.com.

Overview of Circle K complaint handling

Circle K reviews first appeared on Complaints Board on Oct 17, 2008. The latest review Refused Service was posted on Nov 29, 2024. The latest complaint Customer service was resolved on Aug 25, 2019. Circle K has an average consumer rating of 1 stars from 1688 reviews. Circle K has resolved 54 complaints.
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  1. Circle K Contacts

  2. Circle K phone numbers
    1877
    1877
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    78%
    Confidence score
    Lithuania
    8800 555 4647
    8800 555 4647
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    100%
    Confidence score
    Russia
    +1 (602) 728-8000
    +1 (602) 728-8000
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    +1 (972) 537-5885
    +1 (972) 537-5885
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    Southwest
    +1 (951) 273-1175
    +1 (951) 273-1175
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    West Coast
    +1 (800) 268-5574
    +1 (800) 268-5574
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    Western Canada
    +1 (888) 999-9301
    +1 (888) 999-9301
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    Central Canada & Quebec
    +1 (800) 361-2612
    +1 (800) 361-2612
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    Eastern Quebec & Atlantic Division
    +1 (506) 382-8575
    +1 (506) 382-8575
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    Moncton, New Brunswick
    +45 70 101 101
    +45 70 101 101
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    100%
    Confidence score
    Denmark
    +372 675 7777
    +372 675 7777
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    100%
    Confidence score
    Estonia
    +353 12 028 888
    +353 12 028 888
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    71%
    Confidence score
    Ireland
    +371 80 009 005
    +371 80 009 005
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    Latvia
    +47 22 962 000
    +47 22 962 000
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    33%
    Confidence score
    Norway
    +48 222 552 255
    +48 222 552 255
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    Poland
    +46 84 296 300
    +46 84 296 300
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    Sweden
    +1 (855) 276-1947
    +1 (855) 276-1947
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    Grand Canyon Division, Phoenix, AZ
    (919) 774-6700
    (919) 774-6700
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    Coastal Carolinas Division, Raleigh, NC
    (813) 910-6800
    (813) 910-6800
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    Florida Division, Tampa, FL
    (330) 630-6300
    (330) 630-6300
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    Great Lakes Division, Akron, OH
    (850) 454-1070
    (850) 454-1070
    Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone number
    Gulf Coast Division, Pensacola, FL
    (331) 251-7300
    (331) 251-7300
    Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone number
    Heartland Division, Lisle, IL
    (812) 379-9227
    (812) 379-9227
    Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone number
    Midwest Division, Columbus, IN
    952-830-8700
    952-830-8700
    Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone number
    Northern Tier, West Bloomington, MN
    720-758-6200
    720-758-6200
    Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number
    Rocky Mountains Division, Greenwood Village, CO
    (912) 285-4011
    (912) 285-4011
    Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone number
    Circle K South Atlantic, Jacksonville, FL
    (704) 583-5700
    (704) 583-5700
    Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone number
    Southeast Division, Charlotte, NC
    +1 (800) 324-8464
    +1 (800) 324-8464
    Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number
    Texas Division, San Antonio, TX
    More phone numbers
  3. Circle K emails
  4. Circle K address
    1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States
  5. Circle K social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 23, 2024
  7. View all Circle K contacts

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