Coca-Cola
Reviews and Complaints

It took me a lot of time to decide whether I write or not. Because it can cause me several threats from different people including my managment. I place my humble request to ignore this case if it can't serve its purpose.

"I am working in CocaCola Pakistan since August 2015. during 2 years of my experience I have noticed many practices in my area against the policies of the company.
In the end of the year 2015, I informed my managers about those issues. In result, I was given warning and was putt on PIP regardless of my performance and achievements. In that time I got offers from other companies but I wanted to prove myself.
well, in the first half of the year 2017, I achieved all of the given targets with 20%+ growth. Got highest scores in SFE and RED score and did many other countable things. For which I received The Best SDE Award in whole Territory.
On 15th August 2017, my Sales Manager went on leave handing me over the authority of Acting Sales Manager. I got chance to report bad practices by distributors whice are harmful for the name and policies of our company. I collected the data against a distributor who is highly involve in illigal practice and creating the monopoly in his area. On August 16th, I sent a mail to my RSM and SM, consisting the complete data and proves.
Unfortunately, all the scenario turned against me. The distributor blackmailed the managment by giving threat to join Pepsi and he demanded for punishment to me. On the same day, late night, my RSM called me having TCM, SM and distributor on conferrence; the TCM talked rudely and than humiliated me. Within half hour I received mail in which I was transferred 500km away from my here. I also received message from manager to accept the transfer without any voice or I will be terminated.
The first thought I had in my mind was about leaving the company. But I was scared to lose my career and such an awesome company.
I am attaching the screenshots of this case. Please check the timings of emails.
This message is my last hope and only option. Please donot leave me in middle of any other issue because of this writting.

Regards,
Muhammad Hassan
Employee code 30983
+[protected]
+[protected]

I had just taken my lunch at a cafe opposite industrial police, then on my way back to the office decided to buy a coca cola take away from a green kiosk just next to the cafe, after the first sip i realized the taste was'nt right, on checking on the exp date, it was BB Feb 2017, i could not imagine, i also saw another one on the counter expiry dated July 2017, i dont know what exactly will happen to me the customer care no on the bottle [protected] could not be picked after calling several times, i demanded my money back and what the the shopkeeper insisted is that ''they supplied expired soda'' Is this right for such International Company you are?

This "new improved taste" ... is it supposed to taste like a flat coke? My husband and I loved Coke Zero... it tasted as close to a Coke as you could get. The new version is not as good. It honestly taste like a watered down flat coke😕. I don't understand the need to change something that wasn't broken. We have tried it on ice... on crushed ice... now a can straight from the fridge... still just not tasty. 😕

We purchased a fridge pack of Coke. When we went to have some, one of the cans felt like it was not full. However, it had not been opened and there were no visible punctures in the can. We opened the can to pour out the contents and throw the can away. When we did, a small amount of liquid came out followed by slimy, putty-like substance (see attached photo). We were very disturbed by this an although we did not find this putty-like substance in other cans, we are very reluctant to buy Coke products in the future.

Hello,
My husband opened a Diet Coke from a fridge pack and a dead wasp poured into his mouth. We have pictures of it to show you. The can had not been previously opened. This is completely gross to have a dead bug pour into your mouth from a can that has been refrigerated for days. Not sure how to rectify this situation but truly grossed out. I have attached the pic!

Im a house of 5 and we drink slot of coke. The last 3 times I've bought it it was flat. Also my 6 year old grandson going metal in his. After spending so much money on this product this is unacceptable.
I am on a tight budget and live on 951 a month. I could crib another brand but we've always been loyal to coke. My grandson is afraid to drink coke now.

Bought a raspberry monster from a gas station, it tasted like it had fermented. it was nasty. figured it might just be the one. went back later got another one, same problem it was nasty it's just yucky.
I like the raspberry monsters normally but I'm not sure if I can handle them again I don't like lying or anything that's fermented it's just nasty in my mouth and when you buy a raspberry monster you expect quality not [censor].

Hi
My name is Zulfiqar. I am working in Pakistan, Peshawar (Coca Cola Icecek). I want to notify to the company the poor policy of distribution that is going on in Pakistan and in our local market. The cross infiltration of SKU's from all across pakistan via wholesale distribution has crossed 50 percent of the total sale. The situation causes frequent departures of employees from the company and has made distribution network of Coca Cola very weak from the inside.
The company software is poorly followed as manual systems of billing and discount management is maintained at each distribution level. The growth has become stagnant due to these factors. Frequent selling packs including 1.5 litre, 2.25 litre and 1 litre Pet are sold via wholesale channels mainly into retail market. These are very serious issues and there absolutely seems no way out. Maintaining growth due to high number of these issues looks impossible.
Kindly look into the matter or notify the relevant authorities. Each and every detail can be provided if asked.
I would like my identity to be hidden. My number is +[protected].

I visited a store in cusseta ga which carries a promotional box of 12 pack Coca Cola products that states 3 free cans for a total of 15 cans. This implies that the pack would be the same cost as a normal 12 pack because it is clearly marked " 3 free cans". The store charges an additional dollar for the 15 can box in comparison to the 12 can box. I would like to find out if Coca Cola intends for these to be free if not I am wondering why it is stated as free but then not being sold that way.

I recently purchased three cases of diet coke from dollar general in Griswold, CT. Two out of three of the case were fine but oddly the third case some of the cans in the case were either empty, only had partial soda amounts in them or by the tab where you open them had a leak when you took it out of the case. What was even odder was that the case was completely intact, not wet or moist in any way. A refund or a coupon towards my next purchase would be great. I am a proud coke drinker. Thank you!

Dear Madam or Sir,
I am a die-hard Coke Zero fan who drinks 1) Zero, 2) Diet Coke, 3) Regular Coke wherever I go unless it simply is not available (i.e. Marriott hotels).
Have been a corporate pilot for 23 years and travel extensively all over the world.
It would seem that you have a quality control issue with the Diet Coke (served in cans) in the Maldives. Well aware of slight taste differences in Coke products served around the world; however, the Diet Coke served at the Holiday Inn Resort here in the Maldives is undrinkable - and that's coming from a true Coca Cola addict. Absolutely undrinkable! I tried 5 different cans over 3 days (7/28, 7/29, 7/30) thinking maybe 1 or 2 had been left out in the sun or something. Every can the same: tastes like something you should use to clean engine parts.
No refund sought - everything is on an expense account. Just wanted you to be aware that the brown liquid that is being served in Diet Coke cans in the Maldives is a disgrace to the Coca Cola brand.
Can't wait to get back to the U.S.A. and have a Zero!

Called coke freestyle support Saturday July 29 in the afternoon to do a flavor change from Mr Pibb to Dr Pepper. The senior technician took me through all the steps but the freestyle machine would not accept the flavor change due to an error. The senior technician told me that he would send a repairman out to our location to fix the issue that night or Sunday July 30th in the morning. Sunday afternoon nobody had showed up to do the promised repair to our freestyle machine. I called customer service and was given the run around by a senior technician who told me that the repair had to be approver by someone that wasn't going to be working till sometime Monday morning then the repair had to be approved by someone else and then an appointment had to be made to send the repairman out to our location. By the time a repairman comes to fix our machine it will be out of a product for at least 3 days upsetting our customers. This is unethical behavior due to the first senior technician lying to a coke freestyle customer about sending a repairman then nobody showing up to our location.

I bought several cans in Hallendale Beach three days ago.
I also have in my refrigerator Coke Zero
But I normally prefer Diet Coke.
But this time the Diet Coke taste was awful
It didn't seem to have any sugars or similar.
I won't drink any other Diet Coke from now on if it tastes like this!
I drank a Diet Coke in plastic bottle three days ago and it was good so probably it has to do just with this production?
Check it!
Regards,
Juan Miro
Email: juan. [protected]@gmail.com

I purchased a single 20 oz bottle from the grocery store & when I got home & opened it, it was completely flat! It had never been opened before then. This has never happened to me before. I wanted to inform you of this. I contacted the store and let them know. They planned to check the others.

Thank you so much for your time in this matter!

Thank you!
Michelle Clabough

I have been a Coke retailer for 23 Years (Outlet number 301391), and never experienced such low service levels as now. Complaints directed at the Sales Manager (Frans Maako) in Witbank, is simply ignored.

I also represent the Witbank Fuel Retailer Association, and have lodged a complaint on behalf of our group of retailers, yet we are simply IGNORED!

We don't see a rep, nobody takes orders, nobody takes damages, nobody calls?

I am now changing my shop to a OK Franchise, and I just see a nightmare coming...

We are now forced to order from Joburg, as the Shanduka Group in Witbank is simply useless.

Dirk Swart
Sunray Shell Witbank
Tel [protected]

I purchased a 2 L of sprite on Sunday from Dollar General. On Monday it was my son's birthday and we open the bottle and my brother poured a glass and there's green mold all over, floating inside the bottle. Of course it's a tragedy attention of everyone at the party, and her first that was something that had to do with Dollar General but then we realized it's not expired, The expiration is October 2, 2017. The stamp on the side it says OCT 0217 UVC 185 9. Also there has to be some flaw in manufacturing for a sealed item is to have mold inside of it means it was somehow contaminated.

Dear,

Repersentive guys from Coca Cola company were to our place and offer something that we talked abaout.

After our first demand of goods in amount of 30.000$ they change the offer.
They were very saucy in negotiation and we made orders to second hand delivery of the sam Coke goods to our region.

We hope to find solution to make together better way of working because Pepsi took already in our market some of the customers.

Sir,

A blessed day.. Sir I would like to file a complaint regarding the delivery of our coke 1.5 xl. Mam nessa abcede, our stocks manager placed her order to the agent last tuesday july 11 and the agent confirmed the order thru text.. We are expecting it will be delivered last thursday july 13.. Unfortuntely, we do not have any stocks received from coke. This was not the first time we experienced this situation..
We are expecting a favorable response sir regarding this matter.
Thank you for your usual suport

Efren montano
Shakey's sm dasmarinas

One of your drivers parked inappropriately close to my vehicle inside of my apartment complex. There were plenty of other parking options available, yet he chose to park right against my car. This is unacceptable...especially since he wasn't here in business. It is 9pm and there is no coke machine in my complex. Please train your drivers to use more common sense and to stop driving company vehicles on personal time. I have both the tag and truck number. I expect this employee to be handled appropriately.

I have been drinking fresca since it has been available. Recently I purchased several 12 pack cans of original fresca and found it most undesirable. I have tried several of the cans and they all have a funky fruity smell/taste that is not fresca. These drinks taste nothing like fresca and I want a refund. The carton was clearly marked as original citrus flavor, but that is not what was in the cans
Upc code from carton: [protected]
Proof of purchase [protected] fl oz cans
Upc code number on an individual can: 492480
Another number below upc: [protected]