Coca-Cola’s earns a 1.3-star rating from 843 reviews, showing that the majority of beverage consumers are dissatisfied with their drinks.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
coke zero
I purchase two cartons of coke zero minis that included 10 cans to each carton. There was something wrong with both cartons. The taste was awful. We drink purchase and drink coke zero daily and something was wrong with these. I will be glad to return the cans that are left so someone can test them. If there is a serial number or bar code that will help identify the batch, please let me know and let me know how to proceed.
Desired outcome: I would like to be either refunded for the two cartons or two new cartons mailed to me.
I bought a 12 pack of Caffiene Free cokes and got some Coke Zero thing in black writing...
I went to Wal Mart and purchased a 12 pack of Caffeine Free Coke and ended up with a proper outer cardboard case Caffeine (tan and red) but with black writing ZERO CANS on the cans inside. The new guy screwed up, or something. You guys need to tighten up! Awhile back those same type of CF cans were so thin that to knock them together in the case made them explode!
Desired outcome: I want a new case of caffeine free cokes. This is not Wal Mart's fault; it is Coke's!
New bottle caps on dasani water bottles
My complaint has to do with the small bottle caps being used. I have trouble with twisting them off. The bigger caps are better especially for the older folks like me . I have arthritis in my hands and gripping the top.Please go bank to the bigger cap.
Thank you
Diet rootbeer
Bought diet rootbeer. Drank first one after it got cold and it was fine. The second one had a cat urine smell in the content and lid. I had this happen with diet mt dew a few months ago. Contacted the company and the had me send photo of bottle info. Then sent coupons. I never touched another mt dew. Now I found it again in diet rootbeer. Disgusted. I did buy some diet Gatorade and it was very good. I'll stick to that!
Desired outcome: Coupons for the 2 8pk bottles i bought. Im not drinking anymore of them.
New coke zero
I was a loyal customer of the original Coke Zero since it's inception. I hated diet Coke and before Coke Zero, I drank Diet Pepsi. I was disappointed when I heard that Coke would change the original Coke Zero, but figured I would give it a chance. Well, I bought one 12 pack of it when it first came out and only drank 3 cans of it. The new Coke Zero has a tainted "aspartame" after taste that I deteste and was the main reason I never drank Diet Coke - I found it disgusting! I have now reverted back to Diet Pepsi and have also begun purchasing Diet Canada Dry Ginger Ale. It's really upsetting to me that I finally found a soft drink that I loved the taste of and didn't drink anything else for over 12 years, but now it's gone. It just doesn't make sense! Coca Cola, you can still make this right. I will gladly come back to you if you decide to go back to the original formula. Surely, you have not gotten more compliments than complaints. I know a half dozen avid original Coke Zero drinkers who have decided to boycott the New Coke Zero for similar reasons to what I described above. Please, please, please go back to original formula! You made a mistake with New Coke, many decades ago, and it didn't take long before you realized your mistake and came back with original Coke. I hope it won't take that long to make you realize that you made a mistake on this product change. There is time to make amends, trust me.
Can empty
Today 14/03/2022 a purchased a case of 12 cans of Diet Coke at Walgreens located at 6230 W Irlo Bronson Memorial Hwy at 9:08PM.
When I get home and opened, I found out that one of the cans was empty and complete seal.
I had to be honest after more than 6O Years drinking Coke that's the first time something like this happens.
you have to be more careful and put a quality control team to check each one of the packages.
In Will like an apology
Thanks
Juan Carlos Hernandez
953 Pawstand Road
Celebration, Florida 34747
Desired outcome: I will like an appology.
Diet Coke
Over the past few months, I have had to throw away several cases of Diet Coke due to it being rather flavorless. This happened with at least two cases of the Diet Coke Minis as well as three cases of the regular size. I am assuming that you had a miscalibration at one or more of your bottling plants that went out to market.
Is there any way I can identify those batches to avoid the disappointment that I experienced?
Desired outcome: I wanted to make you aware and be able to avoid this in the future. Not looking for anything else.
Bottle caps
In the last month, the caps on regular coke bottle caps are hard to screw back on. They seem very flimsy and are hard to get started threading. Not to mention, the number of cokes (and no not stored for long periods of time) that are flat are quite a bit more than they have been up until the change in the caps!
Please go back to the configuration you had in the past
Desired outcome: Change back to old cap configuration
Diet Coke
Your 1.6 fl. oz. Diet Coke bottles are way too hard to open. Even my brother, who's fairly strong had to use plyers to open it. Please construct bottles that are easier to open. 2/6/2022
Desired outcome: Lids that are easier to open
bad tasting drinks
I got two 20oz Cokes from Walgreens at the corner of Beach Blvd and San Plablo Rd (Jacksonville, FL 32224) on my way into the office this morning. Both of them tasted bad, like they were old or something. They both had expirations of MAR1422 with the letters JAF afterward and the numbers 1711 1 below.
Desired outcome: Please replace.
Coke zero
Just bought a Coke Zero earlier for lunch at work where the machine gets constantly restocked, my complaint is that the inside of the bottle smells like mildew and the bottle itself looks a little green/brown. Dumped half the bottle just so I can see the discoloration. Number on the bottle is APR1122UVD2203.
Desired outcome: Please just fix the issue because it seems like I’m not the first to come across this problem.
Sprite zero 2 liter
It seemed the bottle opened without any resistance tonight. I drink zero sugar drinks now to avoid diabetes. Normally I drink water. But tonight just like my ‘friend' suggested, something seemed wrong. I've had those eye popping moments trying to get a cap to release on the 16.9 oz bottles for my kids, but, this time it was like the ‘safety' seal wasn't safe enough. Is this something new? I searched and this previous post is the first thing I've found. No bad taste. Nothing off. Just too easy to open. I feared someone had opened in the store and did something nefarious. However, an A&w bottle from another manufacturer had the same experience. I went ahead and tried the a&w. It seemed fine. I'd hate to throw out an entirely good bottle of sprite if this is a new design. Just used to using the opener pads on 2 liters until now.
I just wanted to share how much I enjoy your products now that I can purchase them in small cans. I like to pack them for work and previously I wasted too much of the sofa once I opened it. Now I hardly ever waste any. I appreciate them at parties too. Savvy hosts know to serve them and not spend an hour dumping half of the cans in the sink at the end of the night. Thank you!
Coke Zero
Have been drinking Coke Zero for many years but over the last 2-3 months the taste has changed to the point that it no longer tastes like coke at all. Also it now has a very bitter aftertaste. Your new and improved is now old and terrible. Please go back to the the prior formula or loss yet another customer. I'm sure the EX VP that came up with this is still with the company but for the life of me how he got it past the CO is a mystery. For whatever money the company saves in the end people will not drink crap.
Desired outcome: Go back to the prior formula.
Coke zero
I have the same complaint as many people here have already reported. I opened a bottle of Coke Zero and immediately smelled a weird mildew smell. I thought it was just the bottle so I poured it into a glass. The drink itself had a bad smell and not only was the soda itself a weird or odd shade, so was the bottle. Absolutely will never again buy a Coke product. That's how gross this was. I saved the bottle in case I start not feeling good but it is actually smelling up my kitchen. Something isn't right.
Diet coke
As many comments previously, I drink on average 3-4 16 Oz bottles of Diet Coke per day. So, I buy by the 6 pack. This last six pack I opened, every one of them, stink like mildew. I've used an antibacterial wipe on all of them and the cap put them back in fridge and, to no avail, when I go to drink them they still stink. The product is not expired. Is there any recourse with the company?
Desired outcome: Correction of problem, compensation
Coca Cola 0 new formula
I loved the original Coke Zero. It was the best alternative to regular Coke without the calories. It tasted like regular Coke. But this takes me back to when Coke did the 'New Coke'. Bad idea! Like my dad used to say: Don't fix it if it ain't broke! Guess I'll go back to diet Pesi.
Public Storage Unit 6832 State Street SLC, UT
All contents of storage unit infested with 🐀 rats, feces, urine, chewed up wood, ruined furniture, heirloom quilts and belongings. Stored for one year for a remodel. The moving company would not touch the contest due to hazardous condition. Rat traps found surrounding units, other tenants adjacent have same infestation. No remediation offered. They also want to charge another month while we clean the mess up to move it out. Reporting to health department and legal consultation. Up to 80k loss!
Desired outcome: Complete professional cleaning snd financial compensation
Diet Coke 20fl oz Bottle
Just purchased a Diet Coke from a quick mart on 12/30/2021 and finally went to drink it today 12/31/2021. Opened the bottle and got ready to put it to my lips when I was overwhelmed with a horrible odor. I smells like BO or strong Curry. I poured the soda into a cup to taste the soda to see if it was the soda or the bottle. The bottle has a gray/yellow hue and it is both the soda and the bottle/cap. The information stamped on the bottle is JAN2422UVB1533. The smell is very overpowering and nauseating. I hope that this product is not going to make people sick. I am scared now of my own health since I did taste the soda in the bottle. If it smells this bad then this must have contaminated the contents in the bottle.
Desired outcome: I would like to be contacted at [protected]@yahoo.com, on what this issue is and if I am now in danger of my health after having tried this product
CocaCola Cherry Zero
I bought one from a gas station in Castro Valley, Ca and as soon as went to open it I noticed the plastic was tinted a brownish green color. When I opened it and put the bottle to my lips I IMMEDIATELY smelled a musty chemical heavy smell . I did not drink it and this is the second time this has happened to me. The first time I bought the bottle from a Target and just thought it was a miss on the company's part but nahhh
Desired outcome: refund and recall
the plastic on the moutpuece aslo has rough ridges
Diet Coke smells bad
My bottle coke smells like mold and I'm sick at my stomach drank half of it before I realized it was coming from my bottle please do something about this I drink more diet coke's than anything else
Thank you
Billy Hobby
Desired outcome: Fix the pr
Coca-Cola Reviews 0
If you represent Coca-Cola, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Coca-Cola
### How to File a Complaint with Coca-Cola on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Coca-Cola in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Coca-Cola. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint about Coca-Cola on ComplaintsBoard.com.
Overview of Coca-Cola complaint handling
-
Coca-Cola Contacts
-
Coca-Cola phone numbers8800 200 22228800 200 2222Click up if you have successfully reached Coca-Cola by calling 8800 200 2222 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling 8800 200 2222 phone number Click down if you have unsuccessfully reached Coca-Cola by calling 8800 200 2222 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling 8800 200 2222 phone number82%Confidence scoreRussia+1 (800) 860-4000+1 (800) 860-4000Click up if you have successfully reached Coca-Cola by calling +1 (800) 860-4000 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +1 (800) 860-4000 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +1 (800) 860-4000 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +1 (800) 860-4000 phone numberSingapore+1 (800) 520-2653+1 (800) 520-2653Click up if you have successfully reached Coca-Cola by calling +1 (800) 520-2653 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +1 (800) 520-2653 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +1 (800) 520-2653 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +1 (800) 520-2653 phone numberUnited States and Canada+44 800 227 711+44 800 227 711Click up if you have successfully reached Coca-Cola by calling +44 800 227 711 phone number 8 8 users reported that they have successfully reached Coca-Cola by calling +44 800 227 711 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +44 800 227 711 phone number 15 15 users reported that they have UNsuccessfully reached Coca-Cola by calling +44 800 227 711 phone numberUnited Kingdom+61 180 002 5123+61 180 002 5123Click up if you have successfully reached Coca-Cola by calling +61 180 002 5123 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling +61 180 002 5123 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +61 180 002 5123 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +61 180 002 5123 phone number20%Confidence scoreAustralia+64 800 505 123+64 800 505 123Click up if you have successfully reached Coca-Cola by calling +64 800 505 123 phone number 6 6 users reported that they have successfully reached Coca-Cola by calling +64 800 505 123 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +64 800 505 123 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +64 800 505 123 phone number71%Confidence scoreNew Zealand+43 810 202 040+43 810 202 040Click up if you have successfully reached Coca-Cola by calling +43 810 202 040 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling +43 810 202 040 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +43 810 202 040 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +43 810 202 040 phone number20%Confidence scoreAustria+32 78 156 156+32 78 156 156Click up if you have successfully reached Coca-Cola by calling +32 78 156 156 phone number 1 1 users reported that they have successfully reached Coca-Cola by calling +32 78 156 156 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +32 78 156 156 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +32 78 156 156 phone numberBelgium+45 33 273 377+45 33 273 377Click up if you have successfully reached Coca-Cola by calling +45 33 273 377 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +45 33 273 377 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +45 33 273 377 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +45 33 273 377 phone numberDenmark+358 80 004 040+358 80 004 040Click up if you have successfully reached Coca-Cola by calling +358 80 004 040 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling +358 80 004 040 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +358 80 004 040 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +358 80 004 040 phone number100%Confidence scoreFinland+49 302 091 1209+49 302 091 1209Click up if you have successfully reached Coca-Cola by calling +49 302 091 1209 phone number 2 2 users reported that they have successfully reached Coca-Cola by calling +49 302 091 1209 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +49 302 091 1209 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +49 302 091 1209 phone number100%Confidence scoreGermany+353 800 317 318+353 800 317 318Click up if you have successfully reached Coca-Cola by calling +353 800 317 318 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +353 800 317 318 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +353 800 317 318 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +353 800 317 318 phone numberIreland+39 800 836 000+39 800 836 000Click up if you have successfully reached Coca-Cola by calling +39 800 836 000 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +39 800 836 000 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +39 800 836 000 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +39 800 836 000 phone numberItaly+47 67 924 050+47 67 924 050Click up if you have successfully reached Coca-Cola by calling +47 67 924 050 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +47 67 924 050 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +47 67 924 050 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +47 67 924 050 phone numberNorway+351 800 286 286+351 800 286 286Click up if you have successfully reached Coca-Cola by calling +351 800 286 286 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +351 800 286 286 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +351 800 286 286 phone number 3 3 users reported that they have UNsuccessfully reached Coca-Cola by calling +351 800 286 286 phone numberPortugal+34 902 199 202+34 902 199 202Click up if you have successfully reached Coca-Cola by calling +34 902 199 202 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +34 902 199 202 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +34 902 199 202 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +34 902 199 202 phone numberSpain+46 850 075 118+46 850 075 118Click up if you have successfully reached Coca-Cola by calling +46 850 075 118 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +46 850 075 118 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +46 850 075 118 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +46 850 075 118 phone numberSweden+90 850 201 3040+90 850 201 3040Click up if you have successfully reached Coca-Cola by calling +90 850 201 3040 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +90 850 201 3040 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +90 850 201 3040 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +90 850 201 3040 phone numberTurkey+91 18 002 082 653+91 18 002 082 653Click up if you have successfully reached Coca-Cola by calling +91 18 002 082 653 phone number 7 7 users reported that they have successfully reached Coca-Cola by calling +91 18 002 082 653 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +91 18 002 082 653 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +91 18 002 082 653 phone number75%Confidence scoreIndia+81 120 308 509+81 120 308 509Click up if you have successfully reached Coca-Cola by calling +81 120 308 509 phone number 2 2 users reported that they have successfully reached Coca-Cola by calling +81 120 308 509 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +81 120 308 509 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +81 120 308 509 phone number33%Confidence scoreJapan+82 800 245 999+82 800 245 999Click up if you have successfully reached Coca-Cola by calling +82 800 245 999 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +82 800 245 999 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +82 800 245 999 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +82 800 245 999 phone numberSouth Korea+55 800 021 2121+55 800 021 2121Click up if you have successfully reached Coca-Cola by calling +55 800 021 2121 phone number 2 2 users reported that they have successfully reached Coca-Cola by calling +55 800 021 2121 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +55 800 021 2121 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +55 800 021 2121 phone numberBrazil
-
Coca-Cola emailsconsumer.response@cchellenic.com100%Confidence score: 100%Supportprivacy@coca-cola.com100%Confidence score: 100%
-
Coca-Cola addressPO Box 1734, Atlanta, Georgia, 30301-1734, United States
-
Coca-Cola social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 17, 2024 - View all Coca-Cola contacts
Most discussed Coca-Cola complaints
New coke zero sugarRecent comments about Coca-Cola company
Canned coke zero
Cool Breeze Beverages
1 review
Coca-Cola®
18 reviews
Hint Water
11 reviews
Ribena
23 reviews
Aquafina
27 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.