Coca-Cola
Reviews and Complaints

I purchased a coke product at Cosco in Hillsboro, Oregon on January 11, 2017.
The number on the bottom of the can is 10054WY. The can was part of a create bulk purchase. All other cans in this purchase were fine. The one can did not have any carbonation, but was sealed completely. There were small dents on the can, but the dents were not large. The amount of soda felt like the normal amount, though I did not measure the content.
I'd like a response to this complaint, and not an automated one. I'd like to know someone actually read this complaint.

I have now purchased #3, refrigerator 12-packs, of Diet Coke (which I have enjoyed for at least 40 years), that are missing the sweetener, Aspertane. At this point I think I will have to stop purchasing Diet Coke refrigerator packs. I have a can of the problem product and a can of a normal product. Here are the only different numbers I can find that identify them:

Bad Product: (2 lines below zebra stripe) #1-652-132493D
Good Product: (2 lines below zebra stripe) #[protected]-B

I purchased both products at zip code 24401.

I place an order for my cafe every week. Every week I am shorted product without communication from my distribution center. Will I ever receive my full order from Coke? It is extremely difficult to maintain an inventory for my customers when every single week the distribution center is unable to fill my complete order. This is frustrating. I have had a request for my sales representative to contact me over 4 months ago and have not heard a word from her. I put in a request for her boss to contact me and I have not heard a word. How much money does an organization have to spend in order to get any customer service from Coke?
Thank You,
Lindsay Walsh
Cafe Manager
ECPI University
5555 Greenwich Road
Virginia Beach, VA 23462
Account # [protected]

Took a drink from my newly bought choke and on the first drink I choked on a 2mm x 2mm shard of plastic that was apparently in my drink I have several witnesses to this and believe if swallowed could have cause major damage or fatal damage to me this is unacceptable from coca cola which should hold a high standard of quality which it failed I'm not sure what we can do about this matter I'm waiting for my attorney to contact me back because this is highly unacceptable what if a kid had drank this it could have been very bad.

I've been a part of your My Coke Rewards program since it began, and I've got to tell you that the reward of this loyalty program has only gone down. At first it was great, then you decide to limit the number of points you could enter to 75 points per week (was that to punish your most loyal customers, just wondering), then you limit the number of each reward that you can get with your points, and now you're canceling the program altogether and replacing it with a new rewards program that sucks even worse than the old one did at the end! Now I've literally got a paper box full of coke caps with codes that are essentially worthless. If the My Coke Rewards program was created to frustrate and piss off your most loyal customer base, and erode your company's integrity and respect amongst your customers, then it certainly accomplished its purpose. I'm seriously considering being done with Coca-Cola altogether. I'm really not sure I want to support a company that runs their business and treats their customers the way you do, and from what I'm hearing, I'm certainly not alone. Wake up before it's too late!

I always buy the coca cola zero 7.5 oz. Cans. I recently went to buy a couple packs and noticed that coca cola has downsized from a 8 pack to a 6 pack. I am a senior citizen and this is very distressing. I like buying the 7.5 oz. Cans because they are lighter for me to carry. I am upset because of the downsize I have to buy more. If this is something that is going to continue, I will most definitely switch to pepsi products.

To Whom It May Concern,

I am writing in regards to the increase in charges made to me and my business with our business order.

First,

When I last called for an order, I literally repeated a simple order about six times because the representative who was on the phone with me could not understand that there were two different sizes of 2.5 and 5 in the syrups in a box. I had her repeat the order to me two times after she got my order correctly before hanging up. I ordered: two (5gal) coke syrup, one 2.5 Sprite syrup, one 2.5 orange fanta syrup, one (2.5 gal) diet coke syrup, and two CO2 tanks (with two empty ones for pick up).

Approximately five minutes after my call, Coca Cola calls the restaurant to ask for my order. I tell her that I just made an order by calling, but I ask her to repeat the order on file to double check for the seventh time now. It is correctly on file, and we hang up.

Two days later, the delivery of the order comes, and there is no Diet Coke syrup.

I am not understanding why it's difficult to get a small order delivered correctly? I am thinking at this point, maybe the warehouse made a mistake. I accepted the mistake with the order and then when I saw my invoice, I was shocked at the increase in prices within a year?

I've been working with Coca Cola for over 25 years, through all of the other locations, I have never had such bad service with you guys.

Also, why have prices increased by so much? I was shocked when I looked at the invoice considering Restaurant Depot and Business Costco carries these products at a lesser price? Why are the same products' prices increased by $2.64 for the 2.5 Gal, and a $6.25 increase in the 5gal bag in a box, and a $9.24 increase in the CO2 tanks?

I checked my invoice for 7/27/16 invoice #[protected] to compare it to my current invoice.

Please check my account and I would like to understand these increases and why I need to contact a SWIRE department to make orders, when the customer service is not as satisfactory.

You can reach me at my mobile [protected], or explain to me in detail my charges through email: [protected]@gmail.com, that would be appreciated.

Thank you,

Suesan Jahng

ITADAKIMASU restaurant and bar
4743 Brooklyn Avenue NE
Seattle, WA 98105

Soda machine in walmart in santa fe springs ca is marked 50 cent a soda the machine also had monsters in it i put in a dollar and it said $2 for 16oz monster i put in another $1 in and pressed the buttom and out came a dr pepper and no change this not what i paid for. When we asked who is in charge they replyed your company. I would like my money back please.

I have no idea what Coca-Cola has done but it's taste horrible reg coke and cherry coke. Tastes like they are not putting enough syrup in it. I have actually went to drinking Pepsi products because of it. Please have them go back to there old recipe and put more syrup in it. I have a friend who works at Coca-Cola and confirmed that they changed the recipe. I used to love coke and now I can't even drink it. I have no idea why they would change such a great thing. Please Coca-Cola go back to the old recipe.

a bottle of coke a 20 oz, really i can not belive it my daughter almost to a sip of it, but luckliy before i gave it to her i poured it in a cup, as i was pouring a big bug came out of it, it was a new bottle .. I cant even imagine if my daughter would have swolled that bug.. i need something some asap im not the type of person who would like to sue or anything but something has to get done what if my daughter would of swolled it what if that bug had some type of disease..

I purchased a 24pk of diet coke on February 28, 2017 at Walmart in Circleville Ohio after getting it home opening it the first 4 cans were flat. I contacted the store and the women I spoke to said they wouldn't exchange it for me which really makes me mad. I know you as a company can't control what the policy is at the store but the amount of money I spend in a month and a year on pop is totally crazy, so I would really like for my pop to be fresh not flat. I know things happen but the amount of money being charged for this product should insure that your customers get a good product. Just wanted you to know this is happening. Thank you for your time. Joanne Rooney P.O. box 561. Adelphi, Ohio 43101

I have been a loyal customer for 30 years or more my whole family drank coke and never had any issue until recently it was brought to my attention that a high ranking board member or the CEO said that the entire Coke Cola entity was against Illegal Immigration and the border wall! Now first of all this should have never happened because your political view is yours alone and should never hide behind a brand name like coke... This is a country of laws and it is Illegal for anybody to be here without a green card or temporary visa period. There is no conversation there, and if people disagree then write your congressman or Senator and express your concern but in the mean time if you break the law you get arrested and deported along with all the criminals and felons that cross everyday. I am a American Citizen that stands with Trump and will never touch your product again until this person is fired period.

My wife recently purchased a 6 pack of the 8 oz glass bottles of Coca Cola. First thing that my daughter noticed was they were not all filled to the same level. Upon closer inspection, all 6 bottles were at a slightly different level. The fullest one was a 1/2 inch higher than the lowest one.
When my wife went to drink one, there was almost not "Pop" to it when I opened. The soda was flat and tasted old. The date on the bottle was OCT0917 which I take to mean expires OCT 9, 2017 but I could be mistaken. She ended up with diarrhea and the only new thing she had tried was this soda.

I have been with Coca Cola for almost 20 years and your customer service agent Nicole is very rude when she calls to get my order today. I have no sales person ever come see us or contact us for larger purchases or new product. Your company treats small businesses like with poor service and no respect. I want want someone to contact me via email in writing and give us some real service and respect for our business.

Mina Ebrahimi
Saint Germain Catering
[protected]
[protected]@saintgermaincatering.com

I am very disappointed in the fact that you are getting rid off DC w/slenda.it is the only thing I drink. I was told the sales were not high enough. My problem is there was never any on the shelves. If there was it was only 4 12 packs. So if you aren't supplying the product how can sales go up. I have diabetes and the splenda is better then aspartame. Please reconsider taking it away.

I had one can of Coca Cola that was in a case have a puncture hole at the bottom and no pop inside. I purchased the 12 pack case at Martins grocery store in st joesph Michigan on Saturday. After looking at the case it had old stains on it where the pop leaked out and the case was damaged where the pop was at inside the case. i paid for a 12 pack not an 11 pack.

I love the unsweet gold peak tea. I bought 2, 6 pack pkg. of the gold peak tea at Walmart a couple days ago, but as I have been drinking it I have noticed a plastic chemical taste in the tea. I thought maybe it was just the one bottle but still taste it in the other bottles I have tried. So I have dumped out quite a few bottles of the tea. I am very disappointed considering I really look forward to my tea and I feel the tea is overpriced so I feel I have really wasted my money this time. codes on packages are July 31, 2017 WKD4 2336 is the best I can read it.

We were cut off (without a turn signal) by a driver of one of your vans, while getting off on an exit in Indianapolis. He then proceeded to drive in two lanes and cut off other cars. Looked into the van and he was talking on a cell phone. He almost caused us a serious accident with our newborn baby in the backseat. The number on the van was IM612956.

On 09.07.2017 at 6.00pm I purchased today two cans of Diet Coca Cola. I picked them out of the Chill Fridge at the local dairy. When I got home I opened one to drink and it tasted terrible. I looked on the bottom of the can and read its date as 02.06.14. Well out of date and it certainly tasted off. I was really disgusted. I enjoy my diet coke so would appreciate a desirable resolution. ie some Diet Coca Cola that is within the correct date.

Hi my name is mmapula I buy lot off coke cz I have a birthday party, aftr a get 4 coke half is not full, how can u sent half Coldrink to stores, n aftr ppl jst buy.n i can't take it back cz I lost slip.is how u company do, n after u tell us coke is a quality product.come on guys check ur products be for u sent it to stores.my cell nmbr is [protected].not happy at all cz I loose my money