Coca-Cola’s earns a 1.3-star rating from 843 reviews, showing that the majority of beverage consumers are dissatisfied with their drinks.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Coca Cola Zero Sugar
Your new Coca Cola Zero Sugar taste like Pepsi. Please change it back to COKE ZERO.
Desired outcome: Bring back the good tasting COKE ZERO!
New coca cola zero sugar
New Coke Zero Sugar has managed to be a repackaged duplicate of Diet Coke and that is not a compliment!
I drank Coke Zero for years and always enjoyed it after switching from Classic Coke.
Have you not learned from the debacle of Original Coke to New Coke?... that was a mistake that should be a mantra in changing any Coke product that consumers are NOT complaining about!
As a life-long Coke drinker I feel you should listen to your consumers, not look to your development people who should know "if it's not broken, don't fix it"!
Look at your market-share and see it dropping off when you make these changes... not to mention your stocks!
Please do as you did with Original Coke and change this "New (Diet Coke) Flavored Coke Zero" back to it's original formula and maintain you following!
Desired outcome: Fix Coke Zero
New Coke Zero
I am a Coke Zero fan. But not anymore. Why can't you all leave well enough alone? This new is disgusting. FLAT, TOO SWEET, and YUCK. I will not be buying it again until you go back.
Bottles of Dr Pepper and bottles of Coke
A month or so ago i noticed the smell of stinky socks or smelly feet, that is this musty, icky, smell after i opened a brand new bottle of Dr Pepper that had just come from a local restaurant where we get take out almost daily. This happened with 3 different bottles of Dr Pepper in a row over the next several weeks. No matter what retail store i purchased them from the smell was there. They were all kept refrigerated and they were 1all un-drinkable. The smell was absolutely off putting. Even if i washed the whole bottles exterior before opening, or wiped the neck and top before taking a sip, it was still un-drinkable. Today it happened with a brand new, refrigerated bottle of Coke. purchased this morning. As I was unscrewing the cap from the Coke bottle, a funky smell that can only be described as a strong musty, stinky feet, sort of smell rushed out and filled up my car. It was awful! I started to bring the bottle towards my nose to sniff it to see if it was really the same as the dr pepper problem, but i just couldn't even get it close to my face. It smells so awful! And stronger than the dr peppers musty smell q qif that is possible! What the heck is going on? If Coke wants to depopulate the planet along with the rest of the elitists, they will have to find something else to use that doesn't smell so obviously bad and stops us from drinking it
Ignorant Driver
Riverside, CT August 21 2:14 pm
Driver clearly saw me in the car getting ready to pull out but proceeded to block me anyway. Never even thought about it. 1/2 hour latter still blocked.
Diet Coke
I drink about two diet cokes a day and love the product. However, sometimes when I purchased bottled diet coke from places like gas stations it has mildew or moldy smell to it. I just purchased a bottle from BP in Florence, KY, off Burlington Pike and it smells so bad I have to dump it out.
What is causing this smell? Why does it only happen every once in a while?
Again, I love diet coke, but I am concerned about the smell and what could be contributing to it.
Desired outcome: explanation/investigation
Coke-a- Cola plastic 20oz bottles
My Husband and I have been noticing a horrid smell coming from every damn bottle of coke we've bought this past entire summer! It almost smells like old musty basement/ old sponge/ mildewy smell! It's absolutely horrid and I can't seem to find an answer but know I'm not the only one complaining about this! We want answers!
Desired outcome: What an answer to why it smells
Diet coke 20 oz plastic bottle
I've read many complaints on here. The same thing the recycle bottles smell like a dirty dish rag. Could someone address the issue without saying oh let me give you a free six pack. That isn't solving anything. I'm thinking about switching to diet Pepsi because you are not answering the root question. I'm beginning to think the smell is somehow a biproduct of the recycling process and somehow down the line people will get cancer or who knows what... I had this same issue happen with a recycled glass at the Chase center in SF. Smelled like formaldehyde and made me sick
Desired outcome: Answer the real question
12oz Coke in a Can
On the Label side which reads "Coca Cola" your can states in all bold lettering "RECYCLE ME". Upon reading this, and due to my great hatred towards anything globo h0m0, I proceeded to walk the 3 blocks down to the bayfront and throw the can in the ebb tide.
I will unironically throw a car battery in tomorrow, along with my can, if the can says recycle me on it, and will continue to do so until I wind up dumping mercury fulminate or red phosphorus, lye, or aqua regia.
Don't tell me what to do with my [censored]ing can
Diet coke 16.9 oz bottle
Purchased diet coke 16.9 bottles six packs at the Piggly Wiggly on devine Street in Columbia South Carolina. The last 5 times I have purchased them the bottles smell like they were in an electrical fire. Even walking by the display at the store you can smell it. I also have been getting a lot of bottles that the caps are leaking and the bottles are a bit squishy.
Desired outcome: Fix these problems
I am having the same problem with leaking caps and squishy bottles after purchasing several times from Dollar General.
20 oz diet coke plastic bottle
I purchased a 20oz Diet Coke from my office commissary, and much to my chagrin, it smelled like absolute [censored]. The product tasted fine, but the bottle itself, for whatever reason, smelled like literal [censored], just actual human feces. I discarded the remainder of the product after it became clear that it was the source of the odor, and not some nearby defecant.
I purchased this product on 8/6/2021 in Mobile, Alabama, the number under the cap is 9KJN4VP-NKRPMKT. It is in a recycled bottle, if that makes a difference.
I implore you to please, get to the bottom of the feculent bottle, for surely when Christ returns he will not be so forgiving as I.
Desired outcome: Less Stinky More Drinky
Coca-Cola
I've been drinking Coca-Cola all my life but I will never drink one again, or any other product from the brand unless there is a formal apology for the "be less white" training.
I don't care if who's fault it is that this happened I will not be associated with racists of any nature.
Worse still, while we are waiting for an apology, it is reported that the leaders of the business are saying that those of us who are taking issue with this "be less white" training mess are at fault.
In effect the Coca-Cola company is doubling down rather than submitting to make a formal apology..
Desired outcome: formal apology for the "be less white" training by the highest ranking officials.
Diet Coke 20 ounce
This is the 4th time I'm purchasing A Diet Coke from this one particular pizzeria I noticed that the smell of the cap and the top of the bottles have a really really bad body odor scent. It caused me to stop giving business to this particular restaurant because I thought they were purchasing fake sodas; but now i realized the company Coca Cola is to blame because of other similar complaints! Time to speak with an attorney this is disgusting& I'm sure cause a lot of business loss because of them carrying Coca Cola products
Desired outcome: Fix the issue
Coke zero
I purchased a coke zero on 8/3/2021 and when I open the bottle and drank some it smelled like mildew clothing or wet clothes horrible smell ... Im so terrified it may have been toxic or something. It even taste funny and I had to pour it out. I have seen several complaints about the same thing and something needs to be done about this situation because it's disgusting the way it smells
Desired outcome: pull them off the self and find out what the hell is that smell
Their website contact us online message
I had a 12 pack of coke explode in my car. I went to their web site to let them know about this problem and when I try to leave a message using Google the recaptcha won't show and I can't leave the message it says enter the recaptcha term time expired. So I went back g duck duck go and Bing the recaptcha shows and I play their stupid game, the submit button shows I clicked it but it just sits there. Then after a few minutes it repeats the same [censored], timed out, enter captcha term?!? Tried many times with different browsers and none can send the messages. Who is still using recaptcha for any reason? The worst possible way to verify anything! Impossible to see the tiny pictures and it seems to never end even if you pick the right ones. I've wasted an hour now trying to send these a-holes a simple message!
Desired outcome: Replace the soda and clean the inside of my car
A 12 pack of Coke. Cans partially full and one or more leaked
I purchased a 12 pack of coke. Today I pulled the case out of the closet and noticed dried coke on the floor. I opened the case cut could determine what can leaked. But I noticed that several "unopened" cans were not completely full. I filled my sink with water and placed all the cans in the tub. Several floated and it was obvious that several were not close to being full and some felt half full. Also, I noticed that the some of the cans felt like the metal was much thinner than the others. Anyway, this caused a big mess of dried coke and I have cans with the tabs still in place but without a full can. Obviously I have a defective batch of coke.
I still have all the cans.
Please advise.
Chuck
[protected]@aol.com
[protected]
Desired outcome: Compensation for the empty coke and mess. Also, I'm afraid to drink out of any of the full cans.
Coke Zero
This has happened twice, both were several weeks apart, and bought in different locations in Alabama, my bottle of coke zero smells like body ordor, to the point I felt sick and weird. My throat burned and I had to throw them out. Is this a chemical you are using to clean the bottles or a contamination from animals! What is happening, please call me at [protected] . Helen James RN
Coca-Cola original taste drink 20 ounce plastic bottle
Bought a bottle of Coke today I opened it up as a punching smell serial number 1047221GMI10
Out of all the years that I've ball Coca-Cola products not once have I experienced the smell. The company needs to do something about this
Diet coke
Opened two bottles in a 6 pack and the top and caps both smell like dirty kitchen sponge. I drank some of it and wondering if it will hurt me. Here is the lid from one of the bottles
6 packs of Coca Cola Zero
I bought 5 packs of Coca Cola Zero at my local Food Lion in Rock Hill South Carolina. Two of the six packs were flat when opened and the bottles were not firm. I am a big fan of this soda but was very disappointed in this purchase.
Desired outcome: Coupons for the products to be replaced
Coca-Cola Reviews 0
If you represent Coca-Cola, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Coca-Cola
### How to File a Complaint with Coca-Cola on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Coca-Cola in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Coca-Cola. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow these steps carefully to effectively file a complaint about Coca-Cola on ComplaintsBoard.com.
Overview of Coca-Cola complaint handling
-
Coca-Cola Contacts
-
Coca-Cola phone numbers8800 200 22228800 200 2222Click up if you have successfully reached Coca-Cola by calling 8800 200 2222 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling 8800 200 2222 phone number Click down if you have unsuccessfully reached Coca-Cola by calling 8800 200 2222 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling 8800 200 2222 phone number82%Confidence scoreRussia+1 (800) 860-4000+1 (800) 860-4000Click up if you have successfully reached Coca-Cola by calling +1 (800) 860-4000 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +1 (800) 860-4000 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +1 (800) 860-4000 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +1 (800) 860-4000 phone numberSingapore+1 (800) 520-2653+1 (800) 520-2653Click up if you have successfully reached Coca-Cola by calling +1 (800) 520-2653 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +1 (800) 520-2653 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +1 (800) 520-2653 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +1 (800) 520-2653 phone numberUnited States and Canada+44 800 227 711+44 800 227 711Click up if you have successfully reached Coca-Cola by calling +44 800 227 711 phone number 8 8 users reported that they have successfully reached Coca-Cola by calling +44 800 227 711 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +44 800 227 711 phone number 15 15 users reported that they have UNsuccessfully reached Coca-Cola by calling +44 800 227 711 phone numberUnited Kingdom+61 180 002 5123+61 180 002 5123Click up if you have successfully reached Coca-Cola by calling +61 180 002 5123 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling +61 180 002 5123 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +61 180 002 5123 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +61 180 002 5123 phone number20%Confidence scoreAustralia+64 800 505 123+64 800 505 123Click up if you have successfully reached Coca-Cola by calling +64 800 505 123 phone number 6 6 users reported that they have successfully reached Coca-Cola by calling +64 800 505 123 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +64 800 505 123 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +64 800 505 123 phone number71%Confidence scoreNew Zealand+43 810 202 040+43 810 202 040Click up if you have successfully reached Coca-Cola by calling +43 810 202 040 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling +43 810 202 040 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +43 810 202 040 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +43 810 202 040 phone number20%Confidence scoreAustria+32 78 156 156+32 78 156 156Click up if you have successfully reached Coca-Cola by calling +32 78 156 156 phone number 1 1 users reported that they have successfully reached Coca-Cola by calling +32 78 156 156 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +32 78 156 156 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +32 78 156 156 phone numberBelgium+45 33 273 377+45 33 273 377Click up if you have successfully reached Coca-Cola by calling +45 33 273 377 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +45 33 273 377 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +45 33 273 377 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +45 33 273 377 phone numberDenmark+358 80 004 040+358 80 004 040Click up if you have successfully reached Coca-Cola by calling +358 80 004 040 phone number 3 3 users reported that they have successfully reached Coca-Cola by calling +358 80 004 040 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +358 80 004 040 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +358 80 004 040 phone number100%Confidence scoreFinland+49 302 091 1209+49 302 091 1209Click up if you have successfully reached Coca-Cola by calling +49 302 091 1209 phone number 2 2 users reported that they have successfully reached Coca-Cola by calling +49 302 091 1209 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +49 302 091 1209 phone number 0 0 users reported that they have UNsuccessfully reached Coca-Cola by calling +49 302 091 1209 phone number100%Confidence scoreGermany+353 800 317 318+353 800 317 318Click up if you have successfully reached Coca-Cola by calling +353 800 317 318 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +353 800 317 318 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +353 800 317 318 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +353 800 317 318 phone numberIreland+39 800 836 000+39 800 836 000Click up if you have successfully reached Coca-Cola by calling +39 800 836 000 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +39 800 836 000 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +39 800 836 000 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +39 800 836 000 phone numberItaly+47 67 924 050+47 67 924 050Click up if you have successfully reached Coca-Cola by calling +47 67 924 050 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +47 67 924 050 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +47 67 924 050 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +47 67 924 050 phone numberNorway+351 800 286 286+351 800 286 286Click up if you have successfully reached Coca-Cola by calling +351 800 286 286 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +351 800 286 286 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +351 800 286 286 phone number 3 3 users reported that they have UNsuccessfully reached Coca-Cola by calling +351 800 286 286 phone numberPortugal+34 902 199 202+34 902 199 202Click up if you have successfully reached Coca-Cola by calling +34 902 199 202 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +34 902 199 202 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +34 902 199 202 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +34 902 199 202 phone numberSpain+46 850 075 118+46 850 075 118Click up if you have successfully reached Coca-Cola by calling +46 850 075 118 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +46 850 075 118 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +46 850 075 118 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +46 850 075 118 phone numberSweden+90 850 201 3040+90 850 201 3040Click up if you have successfully reached Coca-Cola by calling +90 850 201 3040 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +90 850 201 3040 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +90 850 201 3040 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +90 850 201 3040 phone numberTurkey+91 18 002 082 653+91 18 002 082 653Click up if you have successfully reached Coca-Cola by calling +91 18 002 082 653 phone number 7 7 users reported that they have successfully reached Coca-Cola by calling +91 18 002 082 653 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +91 18 002 082 653 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +91 18 002 082 653 phone number75%Confidence scoreIndia+81 120 308 509+81 120 308 509Click up if you have successfully reached Coca-Cola by calling +81 120 308 509 phone number 2 2 users reported that they have successfully reached Coca-Cola by calling +81 120 308 509 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +81 120 308 509 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +81 120 308 509 phone number33%Confidence scoreJapan+82 800 245 999+82 800 245 999Click up if you have successfully reached Coca-Cola by calling +82 800 245 999 phone number 0 0 users reported that they have successfully reached Coca-Cola by calling +82 800 245 999 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +82 800 245 999 phone number 1 1 users reported that they have UNsuccessfully reached Coca-Cola by calling +82 800 245 999 phone numberSouth Korea+55 800 021 2121+55 800 021 2121Click up if you have successfully reached Coca-Cola by calling +55 800 021 2121 phone number 2 2 users reported that they have successfully reached Coca-Cola by calling +55 800 021 2121 phone number Click down if you have unsuccessfully reached Coca-Cola by calling +55 800 021 2121 phone number 2 2 users reported that they have UNsuccessfully reached Coca-Cola by calling +55 800 021 2121 phone numberBrazil
-
Coca-Cola emailsconsumer.response@cchellenic.com100%Confidence score: 100%Supportprivacy@coca-cola.com100%Confidence score: 100%
-
Coca-Cola addressPO Box 1734, Atlanta, Georgia, 30301-1734, United States
-
Coca-Cola social media
-
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 17, 2024
Most discussed complaints
New coke zero sugarRecent comments about Coca-Cola company
Canned coke zero
Hint Water
11 reviews
Cool Breeze Beverages
1 review
Coca-Cola®
18 reviews
Ribena
23 reviews
Aquafina
27 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.