Complete Savings / Complete Save
Reviews and Complaints

I see that money has been taken out of my account saying I purchased something when I didn't. I haven't even used my card today I'm am so angry.

I'm am not sure what company they got my details from but I am absolutely livid. Especially as I had no idea who these people/company and what they stand for and what the purpose of it is for.

All information should be private especially bank details

I just was told by my bank that I've been charged membership to a company called WLY*COMPLETESAVE for the last 17 month at £15 each, total £255.
I've been traveling a lot and didn't pay attention.. the telephones number they've give isn't working.
The money has been taken on the 10th of each month since September 2018.
How can I get my money refunded.
Thanks for help rendered.
Ruth Saunders

I have seen this charge on my account this month which I have never agreed to, and I demand my money to be returned to me ASAP, as this is a fraud! I have not signed anything to agree for this payment! Please cancel anything you have on my name. I don't want to see this charge again and would like to be refunded immediately. Otherwise I will follow procedures to charge your company with fraud procedures.

Hello

I have just noticed £15 coming out of my account each month taken by you for an unknown reason. Please cancel these transactions and refund my account for however long this has been going on for. I have no idea how long this has been happening for but I had to get a new card last time I noticed this and it is still happening.

Looking over other complaints it may be something to do with buying train tickets. Please advise.

Ellie

Please inform me what this is for please, lm paying £15 a month out of my Lloyd's bank account and not sure what it's for! Shall l just cancel the direct debit, please inform me why l have been paying this please so l can inform my bank immediately! My details are below and l have attached a picture from my account.

Wayne Calveley
Birmingham
Lloyd's Bank

For months on end now I have seen small increments of money be taken from my account. I am not happy about this as it cannot be legal and will be taking it to newspaper companies if all money doesn't get refunded into my account. There was no authorisation at all and is definitely something you need to sort out as a company.
As seen in pictures some evidence and I don't even know how long this has been going on for will have to find out.

I had £15 taken from me today and I haven't signed up for anything. I would like an immediate refund as I'm still young and this can add up to be a lot
It is unacceptable having money taken from me for absolutely no reason with no way of finding out what it's for and I hope I can get this back immediately this is appalling, not impressed with this at all

I have discovered that every month since 23 June 2019 you were taking £15 from my account. The total now is £120 and I don't know why?

I didn't join the Complete Save savings plan. I have only just discovered it now about this fraud and to how many people this "company" had done the same thing. A lots of complaints about the same situation as mine. It is so unfair without any authorisation or letting you know so you could have stopped them before.

I use it for some shopping and travelling and when I checked, I discovered it. How is this possible? Can someone explain me what is this and how to get my money back because I want my money refunded ASAP.

I see I'm not the only one who has has money taken from my account without prior knowledge!

Fifteen pounds a month since 2018! I'm definitely the silly one for not noticing this until now.

I'd like to know how we move forward with my compensation?

And please don't tell me I ticked the box because I'm vigilant when it comes to online shopping and the apparent "savings" I could make with each purchase.

As I haven't received any savings for anything, just lost fifteen pounds of my hard earned money, I think it's about time you have it back.

Hi

I'm writing to complaint about a payment in which your company has taken from my account with my a nowledge meant.
The amount was £15.00
I've looked into this and I understand this payment was on the klarna.

Please could someone get back to me and refund me my money as I didn't do anything in relation to the cash back option.
If you require any further details from me please do let me know.

If you could contact me via email or phone that would much appreciated.

Email : [protected]@hormail.co.uk
My contact number is [protected]
Available through the day and weekend too.
I have attached two photo have taken money from me

Regards

Saima Bashir

Sent from my iPhone

I have just noticed £15 had been taken out of my bank from something I have never even heard of. I contacted my bank for them to tell me they have done it the previous month aswell. They Have stopped put on a stop on it so they can't take any more money from me but if am absolutely fuming at this and want my money refunding now. Utterly ridiculous that people can do this

Hi there, you seem to have taken £15 out my account but i've never signed up to anything with you and i'm completely unaware of why I would be charged? I have no idea what this company does either, Im just very confused. Any help would be much appreciated. I'm not sure if it is from another company or something? Would this payment have been from your company or another?

I am disgusted with for over A YEAR ! Iv had £15 a month come out of my bank, Iv been trying to work out what it is. Now I've found YOU and how you con people like this ALL the time! I want a refund for every single penny otherwise this will be going further. How DARE you do this to people, the amount of times it's come out my bank and Iv been left with literally nothing. What a disgrace of a company you are I didn't even sign up to this ? I don't even know what you do apart from con people. I would be a phone number to talk to somebody and I want a refund by the end of the week or this will be going a hell of a lot further !

WLY have been taking money from my account with my knowing. I have at least 10 payments of £15 taken. I do a lot of online shopping but I have never agreed to or signed up for these transactions to happen. I know it's only a small amount each month that's why you don't notice but this all adds up to a decent amount. I have stopped these transaction at the bank and want my money back.

this company have taken money out of my account in the 18th january and i have not given them any authorisation to do so wly*cimpletesave.co.uk this is fraudulent i also have spoken to friends of mine and it has also happened to them could this be looked into and resolved please ive had to get my bank card reordered ringing the bank up i cannot access my bank now untill i receive a new card this has. abused me a lot of inconvenience

I have checked my bank and £15 has gone out. I have ordered tickets for a concert and now it's took this out. I don't know why but I want my money back as I don't see why it has cost more. It is a lot of money for the hours I am on and I paid a lot for 2 tickets for someone else.
I think that it is a scam from WLY*COMPLETESAVE.CO.UK I think the best thing to do is to give my money back and not to take anymore

I am being charged and I have not signed up for anything regarding payments being taken out my card. I do not know what this is regarding and i need help urgently. I have not authorised this payment and I don't understand why money is being taken without my permission. Please help me regarding this issue as I am not very and this is just annoying having to pay for something I don't even know about.

I Just got to know that My account is getting debited 15 dollars every month for few years now.

I have never recognized this situation. my email address is [protected]@hotmail.com

I want to cancel my membership immediately and want to get refund of my all money.

If you do not cancel my membership and refund my money, I'll have to take some legal action.
I have seen so many complaints against them, that means some fraud is going on.

I have just noticed a transaction of £15 coming out of my account under the reference of WLY complete save. After noticing this I believe I have seen it before and will be contacting my bank as soon as I can to find out how many times this transaction has been taken out of my bank account. I have not heard of WLY complete save and have definitely never subscribed to them or anything so they would have no reason to take this £15 out of my account on multiple occasions. I would like to hear back as soon as possible as I believe these transactions are fraudulent and would like to receive a full refund of all money taken from my account. If I find out these transactions are fraudulent and the money is not returned to my account further action will be taken.

I have noticed the past 2 months that £15.00 has been taken off my account as a VISA transaction and when I have clicked on this in my online banking it has came up at the above name of company. I have never signed up to this company for anything and do not know wherethey have got my bank account details from.
I would very much like a refund of £30.00 in which they have taken from my bank account and will be informing my bank of this also. Will lodge a claim with them too to stop any future monies being taken from my account.

Kind regards

Mandy Henderson