Country Club Hospitality & Holidays
Reviews and Complaints

Country club oman is not fullfilling the promise. Also not ready to refund the money which has been collected. Implimenting hidden charges in the contract. Join to put complaint : [protected]@yahoo.com

hi to all who read this,
wish to inform you that please do not become a member of this club anytime.
they are expert in marketing tactics, they will do some useless presentations
to your family and children, show you nice exotic locations, and label these as there own properties
they will ask you to pay money by credit card, debit card, cash or cheque .
once you pay, they will forget you
they will not reply to you,
will promise to call you back,
and like fools you will keep on waiting.
no promises will be kept
they will ask you to pay more money,
they will not tell about any rules ofcom pany.
no refund of money
resorts are poor quality
no bookings will be done
ask you you pay extra 600-800/day of your stay.
please help me, reply

dear friends
I and my family are victims of this country club, we joined recently and in last 2months we have been harassed like hell . please dont become a member of this club at all. you will feel that you are smart and they wiil not cheat you, but they cheat everyone, I have lost around 2.6 lalkhs . inspite of all reminders they refused to pay even one rupee. plaeze help me to get my mney back.
now they are aggressive and behaving like goons /robbers .
please help me out .
do not talk to any one rePresenting COUNTRY CLUB, dont go near there office even. ban them forever.

dear friends
I and my family are victims of this country club, we joined recently and in last 2months we have been harassed like hell . please dont become a member of this club at all. you will feel that you are smart and they wiil not cheat you, but they cheat everyone, I have lost around 2.6 lalkhs . inspite of all reminders they refused to pay even one rupee.
now they are aggressive and behaving like goons /robbers .
please help me out .
do not talk to any one rePresenting COUNTRY CLUB, dont go near there office even. ban them forever.

I spend Rs. 500, 000 for Country Club India membership to one Rakesh Tiku in Bangalore.

After one year, I have not received anything that has been promised.

Moreover, you have refused to take my calls and keep changing your address and phone number.

I have now filed a case to get my money back with interest.

I was contacted by this business for their Tucson Golf Magazine. The claimed they would give me a full page ad in a magazine that was delivered to 10 high end country clubs. The clubs were mostly public municipal courses. I called a few and they never heard of them. The ad they designed was horrible. They claimed it would be sent to the clubs in December and in February it still was not published.I tried to call and complain and there was never anyone available to talk to. My salesperson was full of answers but none were substantive. I think he was just buying time. This is a scam they will take your money and do nothing for you in return.

Request all those who have been affected by this to contact the below email to forward the same jointly to the respective authorities and ensure we get a justification at the earliest. The frauds and wrong commitments amounting to collection of money and also by swiping credit cards without authorisation and also not confirming the holidays as desired due to inefficient systems and poor management is well known.
Please send your problems to:
Email : [protected]@rediffmail.com

I am a victim of Country club sales team. They offered me Membership for 5500Dh, which covers 30year free vaccation package instead of 11000Dh. I paid the amount and when I received the agreement, it is written that 5500 is the first instalment and total 22000is to be paid. Then immediately I called the salesman ( Mr. Satheesh & Mr. Sajjad-[protected] hailing from North Kerala) and there after he is not attending the phone also. When I went to their luxurious office, they are telling Kool life plan is a chain membership and I have to collect 3 more o persons to take their membership and money will not be returned. I doesnt like anyone to be cheated by getting their mebership.
I hate myself and I want to advise that before making any payment record all conversation of the sales team and also get written papers with their authorised signatory .

Hi,

This is to draw the attention of Country Club India towards the rude behavior of your sales guys at Center Stage Mall, Noida.

Irony is you are called to collect gift voucher that you supposedly won and when you go there they eat up your mind by selling membership packages. Customers are not informed that the process would take an hour.

The sales guys over there ask you stupid questions, trying to get personal. This is a very bad practice but I was kind enough to the guy who called me and said he had issued my voucher and it would go waste in case I did not turn up. I went there and listened to the brief of the sales guy.

I got frustrated when a Manager (at Country Club India, Center Stage Mall Office, Noida) came to tell me the cost of membership. He was very rude and did not have the etiquette of dealing with customers. I was wondering whether I went there to beg of the funny packages they were selling. You guys call me and behave as if I came begging to you.

The worst part is they force you to purchase the packages the very day you visit their office. I asked, “Can I purchase later, some other day?” then that Manger (I dont remember the name) replied very rudely that this is not possible and walked away rudely as if I went to him uninvited and was begging for something. Stupid guys, Country Club people, you call people to collect free vouchers and this is the way you treat the customers?

Seconds later, I walked away without collecting the gift voucher. My Christmas night was spoiled due to Country Club gimmicks and bad sales practice.

My advice is:

1) do not ever fill survey forms in malls, shopping complexes or any other public place
2) even if you do, do not listen to their gimmicks, offers, etc
3) never attend such meetings

These guys do not know how to treat customers.

Thanks,

I MR. SYED NOOR became the member of the country club on [protected] through MR. MURLI, field officer and MR. IBRAHIM, executive office. I was supposed to get one site for the introduction of MR. MISRA his membership number being cool cg8351 as per the policy. Insipite of being visited several times to the office and conversation with MR. IBRAHIM and MS. ANU, finally I received a site allotment letter on [protected](PHASE 1 SITE NO.489).

The document was signed and a cheque of Rs. 20000 was given to MR. IBRAHIM. After one week MR.IBRAHIM called me and said that one more scheme has come through which he can allot one more site but only I had to pay Rs.20000 as register charge and also he had promised that both the sites allotted will be adjacent to each other.
The next day he came to my house along with the document which I signed for site NO.489 along with the allotment letter of SITE NO.222 AND 223 IN PHASE 1. After signing the new registration document along with a photograph. As I was about sign the cheque of Rs.40000 he said that he wanted cash but not cheque as the scheme lasted only till tomorrow and it would take a long time to approve the cheque, for which Rs.40000 cash was given to him. He had promised to return the receipt the next day but he went on dragging, promising to get the registered paper as earlier as possible.
After one month he said that he was in Delhi due some official work and my registered paper was ready and he would give it as soon as he returned. . As there was no response even after several calls I visited the office in the month of December and came to know that he had cheated many more members and was absconding. They told me to give a police complaint for which I had made all the documents ready for complaining in the police station.
Before complaining I visited IBRAHIM’S house and met his brother, who said that he’s brother is out of station. He said not to give the complain but to contact MR .HAFIZ, he will settle the issue. After contacting MR.HAFIZ he had promised to get the site within fifteen days and stopped me from giving the complain. He also had taken my signature and a photograph for registration of the above sites. He also dragged me for many months. In between he had taken my signature and photo twice saying that the document were lost. Many times they have not allowed me to contact with MS.ANU and MR. IBRAHIM even though they were already present in the office.
As there was no response of my phone calls during the month of September and October, 2010 I visited the office, they said that both had left. When I asked the people to give his/her phone number they said they did not know.
Many more members have also been cheated in this way. I request you to look into this matter and solve it as soon as possible, otherwise I will announce it in the paper and request other affected members to join with me and fight for the issue………………………………………………………………………………………

SYED NOOR

my membership No: 23/0089

promised to register compl9mentary plot No: 532
in kodai foot hills. 12 months timne lapsed but not regd so far. unable to get reply from local Guntur office and they are not traced either personally or over phone. they promised to pay yearly rent on my studio saccommodation. but no reply. no contract etc.
i request you to kindly return my money with applicable bank interest urgently.

srinivas [protected]

I am holding a membership with country club Dubai, Membership Number

I am writing about country club, since they have cheated me royally, none of staff are unable to provide me a solution for the mess that was created by sales staff and also very unhappy about the subsequent service provided by the administration staff.

To give a back ground on the issue, I was mislead by your sales staff (Mr.Nitin, Mr.Yousuf and Ms.Safina) by promising me that the following below clauses are part of the membership:

Splitting of International holidays (6N & 7D) will be allowed with Single Exchange Fees only.

Unavailed stay during a year can be carried forward to the next year not only for Country club properties but even for International Destinations.

Singapore and other European destinations (Like Paris) should be covered without any additional fees.

02 Nights 3 Days stay in Dubai property for 5 years to be clubbed to my main Club Membership making to 30 years instead of 25 years.

These clauses were specifically asked by me to have a more transparent relationship during the 6 hour presentation given by sales staff. However when I received my membership agreement, It was surprising to see that none of the above clauses were included.

Since then (i.e. from July 2010) I was dealing with your staff Mr.Afzal and then Mr.Akbar, they have been promising me that these clauses will be included and a new agreement will be sent to me. Indeed a week back Mr.Akbar called me on my mobile and informed me that the new agreement is ready and he will be personally delivering it to me on a Friday. Since then Mr.Akbar has never turned back nor is he picking my calls.

It is embrassing situation that none of the state including their management is bothered about the customer service. They just want to make money.

My suggestion is that no one invest in country club, else you will loose big time. This you can call as a fraud company

Country club india fraud & cheat

Please beware of country club india fraud holiday package membership and do not waste your money.

They are the biggest fraud and cheats.

I was pestered by their sales and marketing to become a member. they brainwashed me and my spouse for 90 minutes and forced me to make payment the same day for studio – red – 30 years membership. I paid them rs. 2, 00, 000 via check and cash.

They offered me 5 gift vouchers for holiday packages of country club vacations. I tried to book these vacation packages via phone and email. this fraud company stopped responding for some days and later said rooms are not available.

Later I tried to book through my membership holiday packages and kept calling them and sending them emails. this fraud company stops responding till you get fed up.

All the promises the country club india fraud makes before you take membership are forgotten after you become a member.

I am going to file a case against this country club india fraud holiday package in the consumer court. I request brave people with similar experience to file a case against this country club india fraud holiday package in the consumer court. the process of the consumer court is simple and we can hope to get back our money.

I also request people who know someone in the media to seek their help to expose the country club india fraud holiday package.

Das
I am withholding my country club india membership number to avoid harassment by their goons.

This is the worst day when I took membership of lac from Country vacations.., in Pacific mall.nov 2010 near anand vihar metro station
EMI scheme was fake.
The destination to visit is fake.
The staffs and manager Kohli are just collecting money and doing fake promises..
this is causing mental pressure..
Please join with us and report to police station or file a complaint against CV to consumer court.
Contact no:[protected]

Y. rajeev reddy, cmd
Country vacations
A division of country club (india) limited
Hyderabad, india

Subject: refund of country vacations membership fee

12-jan-2010: received call from a lady that we have been selected as winner from a lucky draw. she requested to collect the gift from the local country vacations office.

16-jan-2010: we visited the local office. they requested to attend a brief presentation prior to collecting the gift. we agreed. we were directed to occupy the allocated seats. the presenter for us was mehraz (m: +[protected]). he was assisted by a lady viz. unnisah begum (m: +[protected]). we sat through the presentation for about 1.5 hours. they made tall claims on how we could plan our vacations better in the next 5 years and save money. since they were insisting that the offer would be expiring on that day, we decided to buy the membership (period: 5 years) at a fee of inr 72500/-. we made the entire payment through our credit card on the same day.

1st week of mar-2010: after extensive follow-up with the hostile representatives from country vacations we finally got the membership card (mem. no: dt13hyd/1227).

Mar-2010 to aug-2010: we made more than 10 attempts during this time period to avail the benefits under country vacations membership plan. every time we used to call the reservation (040-[protected] or 040-[protected]) to book for a place the standard response was: “no availability in the requested time period” (even when the call was atleast 45 days prior to the planned date of visit). we were so frustrated that we requested the person at the reservation to book us at any place wherever he felt like (at multiple occasions).in these situations he/she used to respond as: “we would come back to you” (and would abruptly disconnect the phone). we never got any call back.

Aug-2010 to oct-2010: we were shattered the way we were “cheated” by country vacations. we lost our hard-earned money and faith. we were desperately looking at if we could sell the membership. we could not find our way.

13-nov-2010: knowing that we have been trapped, we made a last attempt on 13-nov-2010 in case we could avail a vacation in end dec 2010. we made call to the reservation. the person replied: “no availability in any of the places”. immediately after 5 minutes the person called back and insisted that we must pay inr 4000/- as administrative charges.

If you go through these series of incidents, you would understand how your organization has played with the money, dream and sentiments of a family. and I am not the only victim. there are at least a few hundred similar complaints you must have already seen and experienced.

I strongly urge you to refund my hard-earned money. you being the head of the organization, you must own the responsibility to refund this money. please take steps to refund this money now!

Arnab bandyopadhyay
Hyderabad

Country Vacations -a division of country club(india)ltd alloted two plots to me vide memo no DT56/0247 dated 25/09/09 .Plot no 1067/Phase A1 and PLot no 1159/Phase A1 in VEDIC SPA at Bangalore. I paid Rs 2, 03000/- (Rs Two lakh three thousand only) including registration amount in Sept 2009.I have not received my registry papers uptill now.I contacted their local office many times but they are not giving any proper reply.I also sent mails to their central cutomercare many times but they did not reply. I dout if there is any such project in Bangalore as they claim. Pl inform how i can get my hard earned money back. Dharam Vir Singh Khurana 108/2 chander nagar, Alambagh, Lucknow-226005. (U.P) MOb-[protected]

The undersigned have paid the membership fees of Rs.2000/- as initial amount. However they were asking for Rs.45000/- but my mind started working and i escaped from bigger loss.

Country vacations used to hire young craps to make residends fools by telling them lot of options for holidaying, resorts, clubbing etc.

In the same way they have briefed me the details and i started dreaming good times with my family but spending Rs.45000/- in one shot was a big worry for me. I also wanted to check the worthiness of the plan so i asked them the EMI options if any. That was the only way to escape from big risk and then Country Vacations, Lucknow officials briefed me EMI Plan. I paid Rs.2000/- as initial amount and asked for the receipt for which they have asked me to wait for one day as the accountant has left for the day and will print receipt next day without fail.

I departed from the Country Vacations, Lucknow office by dreaming good times and Country Vacations employees were preparing to flee from the office they hired temporarily. I paid the initial amount on August 21, 2010 and even after followups no one has bothered to respond. Today is October 13, 2010 and neither i have received my receipts nor my money. Above all they are still making fools to many more peoples.

I sent numerous mails to Country Vacations consumer complaint mail id and tried to call them also but no response. Country Vacation is full of craps and thieves.

I thought to lodge a case against them but i felt that for sake of Rs.2000/- why should i spend more money which will my another foolish decision. So i opted this board to aware other peoples that don't get fooled by these DACOITS they will take away your hard earned money.

BEWARE FROM SUCH COMPANIES AND SPREAD THE MESSAGE TO AS MANY PEOPLES AS YOU CAN.

“false commitment by country club india”

It all goes back goes back to june ’09, when i along with my wife had gone to inox, camp for a movie & there was a country club india (Cci) lucky draw stall which we participated. The next day we received a call from cci, cannaught place branch office that we were the lucky couple to be selected for a free gift & 7 night tour package. We went at the desired time & saw a huge crowd outside the office & they were all feeling lucky to be selected just like us. Infact cci had called the whole lot of people who had filled the lucky form at their various stalls around the city. After waiting for about 45 minutes, we were told that we would need to attend a 30 minute presentation before cci hands over the gift to us. We were okay to this.
In the presentation cci personnel convinced us to buy a ‘once in a lifetime’ package of rs.2.25 lacs which will give us their 30 year membership with country vacation card, country club card, unlimited access to country spas & 20, 000 sq.Ft. Land. We were reluctant to take call immediately, so they agreed to come the next day to our office & offer the package ‘just for us’ & sign the contract, fill the required detail forms & take the payment.
The next day (17/6/2009) the agreement was signed & the entire payment through online bank transfer was made as per the agreement. We were told to wait for 3 months for the cards & access to the facility. We were told that their pune club is going to start by december, the timing will match & so we were assured that we are enrolling at the right time. We were very happy with our decision & their commitments. We did not know that this was just the beginning to the endless follow-ups which we are entering into.
As the time rolled on, we started enquiring from september ’09 regarding the commitments the company had promised, but all in vain. The strange part about this company is that nobody in the company is authorized to make any decision, so issues remain unsolved. The company personnel are told to note the concerned person contact details & issue but then nobody actually calls you to solve your issue. The country helpline no. [protected] is such that the voice automated system picks up the call & then the help personnel is always busy on another call, so there would be one in hundred chance that you would be able to speak to someone. After 2-3 months of further follow-up, we were told that the pune branch had lost our membership details because of the courier company & hence we would need to send the details again. On getting into the matter crux, we came to know that the branch had lost the details themselves & not the courier company. This was the first instance i understood that we are in the wrong hands as the company personnel were lying. After following up for 3 more months & resubmitting all the detail forms, we finally got one of the cards committed, the country vacation card. On enquiry they told us that the club card would come in january first week once the club opens. I told them that i traveling to several places on business & would like to get the get the club card for using in other cities, but they had no answer. As there was no other way, i agreed to wait till january ’10. I am continuously in talk with ms.Saba, who is looking after pune division from hyderabad office, ms.Sonia, branch incharge, pune office, sagar, card incharge, pune office, & chitra dhoble, pune office operator. But, no help from any of them. Nobody offers their mobile numbers in any case & are unapproachable on the office phone numbers as none of them have a solution. All used to over-commit & under-deliver with false promises. I warned them that i would be filling fir in the police and report this kind of negligence to the media, but there was still no response. Day before yesterday, i was told by mr.Sagar, card incharge, pune, that cci has lost my enrollment details again. This was truly news for me after more than unanswered 20 mails & unlimited phone calls to hyderabad, bangalore & pune offices.
There are many people who are actually enroll to this kind of lucky draws which the company arranges from time to time to make them feel lucky and then trap your hard earned money without giving you anything in hand. Even there are so many attractive advertisements which this company positions on national newspaper front pages to lure customers. I just have one question to clarify: is this kind of business method fair in this highly professional india, or am i expecting more?

Regards,
Abhijit
[protected]

Country club contact persons:
1. Ms. Saba (Hyderabad): [protected]
2. Ms. Sonia: [protected]
3. Mr. Sagar: [protected] (I managed to get his mobile as he had once called from his mobile once by mistake)

I request all to inform all & not to enroll in any cci membership model as it is a fraudulant company...Even if you manage to get your membership card, accomodation is said to be unavailable across india at the time you want. I've already filed a complain with crime branch regarding the same.

I was cheated by the Country Vacation by their false promises. I already paid 85000 rupees to Country vacation.
They told the amount wich you paid through Credit card, it will be 3 year EMI with 0% interest and no hidden charges as they had tie up with ICICI bank. when the credit card bill came, the whole amount is coming as credit card bill. when I enquire in bank, they told they can make this 85000 to 1 year EMI with 8600 nearly as processing fee. When I call the country vacation executive (Sai Krishna) and the Manager(Md Sohail Ahmed)regd this, they are saying they will talk to their branch head and get back to me. But they never get back. When I call to them, They are not responding the call. I visited two times their office, but those people are not available in office. If I call their head office, always I am able to hear" our executive are busy, please call after some time". This is happening in last whole week. If I call to Sadhu Santosh, the branch head as mentioned by Sohail Ahmed, the no is switched off. I am fed off with all this. Could any one suggest how to get my money back from Country Club.

We have a member ship bearing no.DT-20/0169 on my wife name Smt K.R.Prasanna Rani, through Vijayawada unit. Now it came to know that the VJA branch was closed and a small note was paste as " for reservations cantact Aravind phno.040-[protected]/2. For the last three weeks I trying to get reservation for my tour which we are planning to start on 10.10.2010 to Delhi. During the three weeks I have made calls to 040-[protected] i.e customer care but no body is lifting the phone till now. Later I got Himayat Nagar No.040-[protected] but not connecting. That Aravind No.40-[protected]/2, some times they are not lifting, if lifted they dont know all the thing contact customer care in turn no body lifts the phone. After seing web site, I noted this number i.e 040-[protected]/360 which always tells all the rpresentatives are busy call after some time.How ever Igot the Rgional Manager No.040-[protected] who tells that all the way you have to contact customer care which canot be answered by any body.

I got vexed with your oraganosation / Management's attitude. After confirmation of accomodation I have to make railway reservations and other necessary works.

Hence, once again I hereby request that to do the needful in this regard which should become a pleasure trip

My Membership No.DT-20/0169 of Studio and Blue Seoson. My family members are self, wife and two children aged 15 & 16 years. Iwant accomodation from 11.10.2010 to 16.10.2010 at Delhi which is nearer to N.Delhi Rly station or which do you think better for site seeing. I also want to avail local site seeing facility.

Please intimate me immediately for taking further action. My contact No.+91 [protected]