Country Club Hospitality & Holidays
Reviews and Complaints

1) Firstly trying to trap by forcing to take the decision for membership worth rs. 100000/- in 30 minutes of one meeting only.
2) Offers holiday gift vouchers to their Resorts.
3) Spends lot of time of the peoples
4) Afterwards denying to give service for gift vouchers saying no accommodation available 2 months later also.

Herewith I would like to Caution everybody about Country Club/ Country Vacations. They will talk to you only till get payment from you after that they will behave like Thieves & Burglars.

I had taken their membership & now feeling sorry for havind done so.

I would like to gather more people preferably from Pune to fight against them in Mob.

Those who got cheated from Country Club Please get in touch with me at [protected].

Lets gather & fight against country club in unity & teach them a lesson.

Regards,
Vinodkumar Agrawal, Pune
[protected]

The Manager told me that I could pay for my membership without any down payment, I trusted them and signed for the membership only to discover that, I had to pay a huge downpayment that had already been deducted from my credit card.

On confronting them, they apoligised and said the money would be reverted (it has been 2 months).

we took the membership of country club on 28 .feb.2010 for 5yrs in which we were given the offer of life time club membership and 4air tickets free with the membership . Mr .Pankaj Sharma dealt with us. We had paid Rs 100000 for it. Till 15 june 2010 we didnt receive any document regarding the membership except for the temporary membership card Mr pankaj told us that with in 2-3 month club in Dlf will be starting but till that date there was no club was there.Then we went to Their office on 17 june 2010 there Mr Ravi Singh attended us . we told him our complaint he then converted our membership into 10 yrs holiday along with 4 air tickets . But now after 1 month when I called him he said we will not be given any air tickets .This a cheating done to us by so much reputed company. First they make commitment and then deny it.

Shopping in Dubai, I filled in a raffle ticket of Country club in one of the malls along with other promotional raffles. Three days later they called me and then kept on calling within two hours five times (Ms. Aileeen and Mr.Rakesh who introduced him as the manager) and said that I have won complementry stay for a week in their hotels either in India or Indonesia or Srilanka. I went to collect my gift vouchers for a stay in their hotels. Was said, that I need to attended their discussion to get their vouchers, They promoted their idea and was satisfied, Their price was Dhs 25000/-, one time down payment and they need a confirmation immediately within 10 minutes sitting in front of them. Could'nt say yes immediately. Next day called their two phone numbers [protected] and [protected] to tell them that I'm interested. But to my shock, found that they are a big fraud. Those telephone numbers were not available. The entire group is a big fraud. Can any one say yes immediately for a big sum within 10 minutes.

If they are real then the phone numbers should be working. Then I called their hotel to enquire about their staff. The receptionist said that there is no one named Aileen working with them and Mr.Rakesh could be contacted only in the evenings.

Where are the gift vouchers that they said that I have won. And these fraudsters, they call people and say that they have won prizes. Cheats.

dear ladies and gentelmans,

my self karthik m.g, i worked for country vacations india ltd for 7months, in 7months i generated TEN lacs business, still now i have not got the comission of that money.

can you please anyone help me
karthik m.g
karsanth.[protected]@gmail.com
[protected]

No membership no refund
Dear sir,

I went to Country Club's Noida office on 25th Dec, 2009 represented by Mr. Gulvinder, Mr. Sachin and Mr. Pankaj Sharma after invitation from their office to take free gift vouchers for holiday.

After hypnotising me with the lucrative schemes of traveling, they managed to swap Rs.20, 000 from my credit card. Later on they refused to return the money and till date I am waiting for the refund.
They took the money as token money for membership, which I don't want.

Even telephone numbers, given to me are no more working.
I wrote to country club also, but till now no response is there.
I request you to look in the matter and get me the money refunded back.

An early response shall be very much appreciated.

Er.Lalit Sayal
[protected]

Address
A1, Parwana Vihar,
Sector-IX/52
Delhi-110085

Address of Country Club's Head Office
7-1-19/3/B Pagidi Nilayam, opposite to Country Club,
Begumpet, Hyderabad-500 016

Central Customer Care
Phone no: 040-[protected]

E- mail: [protected]@countryclubmail.com
Read comments

I am not sure if I am going to get any help by doing this but with the hope for the same I would like to tell that I have been cheated by this fraud company Country Club India Ltd. The sales/ tele marketing executive kept on calling me from a long time and finally I went to meet these guys. They explained all in such a that I have gone for a premium membership worth Rs300, 000/- and I have paid the down payment for the same of Rs.64, 000/- .
Now their executives keep on changing and every time I get to talk to a new person and finally i came to know that even they have not registered me as a member there is no data about my membership in their database.I wonder how can a company which gets huge money investment frm customers dont have a proper database and after so good fraudulent back ground its a Public Limited company. I am hope less about getting back my money but still would request if any one can help me in getting back the money or can suggest if there is any way out for the same.
Thanks
Monalisa Pratap Sahoo
New Delhi

Dear Sir,
I thank you that we have this platform to place our complaint. I paid Rs 175, 000 for club membership where in club promised and given in wrtiiting that they will allout 5, 000 sq ft plot at kolad club being built by them. It now more than two years that I have not received any plot from this club. I have made several phone calls and e mails but with no response.
I feel, a strong action should be taken against this club so that they at least stop cheating people in future
I would liketo know the role of complaint bord in solving these problems
with best regards
mail id: [protected]@yahoo.com

Once I went to More super market their a guy told to drop my name and mobile number, then i got a call after two days. A girl named Ms.Soni she told to that I got 3 gift one is full day leisure stay at their ECR resort, 1 week free stay at holiday pakage & a dinner set. she told me to go with my wife to collect it at spenser. I asked here weather it is country club are marketing like that she said NO.
Then WE went and then only I knew it is country Vacation when i reached that place. they told me to sit for 1 1/2 presentation then receive the gift from their also I talked to that soni she told only few time they will take to tell you about the gift detaisl, so we went inside a girl named Malar she told about thier offer and Raj one of thier manager keep on speaking and complete brain wash they made me to accept it for 35000 rupees. and after I came to know in websites that they are fraud I am really shocked. What happened to my money . So I called them and asked to refund they told it is non refundable. I not got the card nothing I utilized their thing but they not got back to me.
Any one please help to get my money back please...

Sundar
[protected]
[protected]@yahoo.com

Hello to everybody who are member of country club, ahmedabad.

Counntry club has cheated me.

This mail is for whome, who feel cheated by country club. I have gathered about 45 member's list cheated by country club. soon I will arrange get to gether of all aggrieved members of country club, and make union against country club for refund. now, I am ready to teach un - forgetful lesson to country by legal way.

If u feel cheated by country club by one or other reasons, kindly contact me on:[protected] u may e-mail me at:[protected]@yahoo.com

(only for ahmedabad's country club members)

From javal patel

I have been cheated by Country vacation. They sold me a membership during dec-2005 & have offered me land ( in papers).

I was told the land would be registered with in three months & they not responded since then.

Can some one advice me, how i should proceed further legally to get the refund.

As previously submitted, sent urgent letter to Mr T.Wallingford on 17th December 2009 but have not received a reply- either from him or his head of administration, a mR Bradshaw.
Mr Wallingford's tel no. is [protected]

Wrote to CCTC trust officer, Mr T. Wallingford over 2 months ago about complaint over an unethical nursing agency, Kansas City Home Care, hired by them, but have received no reply from either Wallingford or his boss at the Country Club Bank parent company, a Mr Bradshaw.

can you help?

Dear Sir,

My name is Shalender Singh. Me and my wife were called for a presentation of country vacation July/Aug 2008 for a promotional offer. When we went there, there was a very loud music playing. They offered white membership for 30 yrs @ 200, 000. They asked us to pay 20, 000 advance and rest of the money 1, 80, 000 on EMI for 36 months (Mr Nair).

Later when we wanted to book anything, they told us many - 2 conditions also asked to sign a contract and told us that vacation will start only after complete EMI is paid (after 36 months).

When we demanded our money back, they were extremely abusive. They told me that they don't have any policy to return money back once taken. They dared us to go to police or court. They know to how manipulate the system, drag court case to harass people.

IT"s UNBELIEVABLE THAT THESE PEOPLE ARE ALLOWED OPERATE DESPITE HARASSING AND CHEATING PEOPLE. IT"S WORSE THAN EVEN THE QUACK Dr/Scientist Munir Khan.

It's very-2 sad state of affairs for a hospitality company and also for our country and system that these people are not prosecuted but are allowed to throw their weight to abuse and cheat people in open.

I'll like take advice from people how to stop this big and gross cheating! IS IT ADVISABLE TO SPEND MORE MONEY ON LAWYER AFTER ALREADY LOOSING 20, 000 by cheating?

-- Shalender Singh
+91-[protected]

Complaint

I had applied for country club membership on 3rd March’08, for which I paid Rs 30, 000/- through credit card. The concerned executive was Mr Sufi. ( Contact No- [protected]). I had applied for Cool Global Membership for Rs 1, 75, 000/-. Terms and condition he mentioned were:
• Rs 1, 75, 000 can be paid in installments through credit card
• Since I had a limit of Rs75000/- in my credit card he said that he could help me in getting credit cards and I had applied for AMB Amro and Kotak credit cards also.
• He also told me that in case I don’t get a credit card country Club will refund our money, as I could not pay without credit cards
• He mentioned that this amount is refundable and membership is transferable.
• I was entitled to get 2000 sq ft of free plot at Kollad as a part of membership.
• I can get free plots of 1000sqft with every member I introduce to country club under Member Gets Member scheme
• We can sell these plots to others as when required and hence good for investment. Also we can build our own condos whenever we want
• There are no additional charges on yearly basis ( No plot development charges and annual maintenance charge)
• Then again in the month of May’08 I paid Rs 25000/- as per request from Mr. Sufi, which again was through same credit card.

At this point my application for credit card was rejected and I had no money to pay further, so I requested to either refund my money or transfer this membership.
I never got any membership card or something as I was not the member of country club (till the time I pay complete Rs 1, 75, 000/-). Mr Sufi started avoiding me and it was hard to catch hold of him. He kept bulffing me for 3-4 months. During this I wrote 3-4 complaints to country club also through mail but never got any response from country club. In fact I spoke to his immediate senior (Mr Ganesh Reddy- AGM – Sales & Mktg)) about this he assured me that my problem will be resolved but nothing happened. In the month of November we approached Mr Subba Rao (General Manager- MRD) with written complaint against which he instructed Ms Neel Ganga ( Marketing Head) to sort out the issue. She again assured me that it will be sorted out but I have to wait till Feb’09. She also informed me that:
• The amount is non-refundable
• I never filled any application form so I asked to show me my application form where I have signed on the terms and condition.They never reproduced the original form which I had submitted for membership ( If any)
• She also informed that there is an annual charge of Rs 6000/- and will have to pay Rs 10, 000 per 1000 sf ft plot for registration.
• We can never built our own condos but we have to pay Country club to build it ( Whatever price country club ) ask for
• These information were never told to me prior to talking this membership plan.

I have been badly harassed by country club officials and in spite of taking my precious time out from my office work I had visited 9 times to Country club office. I had met Mr Subramanium 2 times and Ms Neel Ganga 3 times and rest of the time to meet Mr Sufi. But I could never meet Mr Sufi after that, he is absconding literally and in between he has changed his mobile no twice.

As per country club I have to pay rest of the amount or I stand to loose my Rs 55, 000/- for which I’m still paying the EMI on my credit card.

Complaint against Country club

I had applied for country club membership on 3rd March’08, for which I paid Rs 30, 000/- through credit card. The concerned executive was Mr Sufi. ( Contact No- [protected]). I had applied for Cool Global Membership for Rs 1, 75, 000/-. Terms and condition he mentioned were:
• Rs 1, 75, 000 can be paid in installments through credit card
• Since I had a limit of Rs75000/- in my credit card he said that he could help me in getting credit cards and I had applied for AMB Amro and Kotak credit cards also.
• He also told me that in case I don’t get a credit card country Club will refund our money, as I could not pay without credit cards
• He mentioned that this amount is refundable and membership is transferable.
• I was entitled to get 2000 sq ft of free plot at Kollad as a part of membership.
• I can get free plots of 1000sqft with every member I introduce to country club under Member Gets Member scheme
• We can sell these plots to others as when required and hence good for investment. Also we can build our own condos whenever we want
• There are no additional charges on yearly basis ( No plot development charges and annual maintenance charge)
• Then again in the month of May’08 I paid Rs 25000/- as per request from Mr. Sufi, which again was through same credit card.

At this point my application for credit card was rejected and I had no money to pay further, so I requested to either refund my money or transfer this membership.
I never got any membership card or something as I was not the member of country club (till the time I pay complete Rs 1, 75, 000/-). Mr Sufi started avoiding me and it was hard to catch hold of him. He kept bulffing me for 3-4 months. During this I wrote 3-4 complaints to country club also through mail but never got any response from country club. In fact I spoke to his immediate senior (Mr Ganesh Reddy- AGM – Sales & Mktg)) about this he assured me that my problem will be resolved but nothing happened. In the month of November we approached Mr Subba Rao (General Manager- MRD) with written complaint against which he instructed Ms Neel Ganga ( Marketing Head) to sort out the issue. She again assured me that it will be sorted out but I have to wait till Feb’09. She also informed me that:
• The amount is non-refundable
• I never filled any application form so I asked to show me my application form where I have signed on the terms and condition.They never reproduced the original form which I had submitted for membership ( If any)
• She also informed that there is an annual charge of Rs 6000/- and will have to pay Rs 10, 000 per 1000 sf ft plot for registration.
• We can never built our own condos but we have to pay Country club to build it ( Whatever price country club ) ask for
• These information were never told to me prior to talking this membership plan.

I have been badly harassed by country club officials and in spite of taking my precious time out from my office work I had visited 9 times to Country club office. I had met Mr Subramanium 2 times and Ms Neel Ganga 3 times and rest of the time to meet Mr Sufi. But I could never meet Mr Sufi after that, he is absconding literally and in between he has changed his mobile no twice.

As per country club I have to pay rest of the amount or I stand to loose my Rs 55, 000/- for which I’m still paying EMI on my credit card.

I was promised for Rs.90, 000/-(Rs. ninety thousand only), for enhancing the existing membership, ie to Cool CG .life membership, by one of the country club executive Mr.Balaji (who is now absconding ).
when I paid THE above said amount, and I even introduced a new member for which I would be allotted TWO sites at TUMKUR road.
But to my surprise, they are further asking a balance of amount Rs.15, 000/-(Rs.fifteen Thousand), Your company had sent one Mr. SANDEEP(he is also absconding ) with allotment letter, to collect an amount of Rs.12, 000/-by cash, for the registration of the sites by cash, which I paid after receiving the acknowledgement and ALLOTMENT letter . To my surprise ur office executives after seeing this letter said IT IS A FROD LETTER .
In this way I am cheated by COUNTRY CLUB AND ITS MEMBERS .
I KINDLY REQUEST U TO EITHER REGISTER THE SITES AND ENHANCE THE MEMBERSHIP OR PLEASE RETURN MY AMOUNT OF Rs. 90, 000/-
kindly help me in this regard.and please reply me soon. thank you.
with regards .
DR.SYED KHWAJA NAWAZ AHMED. COOL CG -722 A .
PHONE ; [protected]
Email ID: [protected]@gmail.com

Subject: A case of Harassment, Cheating and Fraud to the membership holder, by Mr. Rakesh Ranjan and Mr. K K Jha, employee's of CountryClub, 412/1. DDA Building-I (Above) Barista, Janak Puri.

Hi

I would like to bring in your kind notice, the harassment, cheating and fraud your team members [Rakesh Ranjan, K K Jha] are playing so as to bring innocent customers like me, in their trap, just to fulfill their greedy ntentions of fulfilling their targets.

I have bought a White membership of Rs. 70, 000/- for resort vacations from your company.

Few Promises made to me by these two individual, so that I can take the membership before I took it, are as follows:

1. Free 22" LCD Samsung TV for which I was not supposed to give any references under MGM, as promised by Mr. Rakesh & Mr. Jha.
2. A 2-day free tour to Dubai/Domestic which included all expenses to be borne by CountryClub, as promised by Mr. Rakesh.

Few Cheatings/Frauds/harassment done to me by these two individuals, are as follows:

1. As I had taken the memership on EMI basis from ABN Amro for 3 yrs duration, these two individuals told me that the EMI will come out to be Rs.1900/ per month for 3 years, on which I agreed to take the membership. But once the money was trasferred to CountryClub from ABN Amro, I came to know that 30% of the total amount of Rs. 70, 000/-, I have to pay in the very next month as per the tie up policies between CountryClub and ABN Amro, which was a hard shock to me as neither Mr. Rakesh nor Mr. Jha had told me about that and that I had no money by then to repay such a big amount to ABN Amro. On my question to Mr. Jha and Mr. Rakesh for this, they told me that I dont know how the credit card policies work and that whether I have used credit card before?

So, I had to take another loan of Rs. 25000/- from the market at a interest rate of 7%, so that I can pay this huge amount as my 1st installment to ABN Amro and for this loan amount of Rs. 25000, I have to shell out another Rs.1700 from my pocket so as to repay it.
2. I have not got any LCD till date and the reason for it Mr. Rakesh is giving to me is that as I am not giving him any references under MGM [ which actually I was not supposed to, as per the commitment and promised made to me by Mr. Rakesh], its taking time and he doesn't know when actually I will get it.
3. About the 2-day tour, I think Mr. Rakesh has actually forgot that. Isn't that Strange.
4. Mr. Rakesh doesn't pick my calls as now I have already got in to the trap of CountryClub by becoming its member.
5. Mr. Rakesh is least bothered to call me back even if he says so that he will.
6. Mr. Rakeah is not at all bothered to give a sensible and professional responce to his customers.

I think that these team members are not only bringing a Black Spot on your name [as you are the B.U.H Sales & Markt.], they are putting a black spot on CountryClub as well, as all I my references which I would have given to you, will now think before they fell in your trap.

I would request you to please sort out all these problems at the earlier and fulfill all the promises and commitments made to me

Thanks.

Regards
Ashish Ajmani.

On Dt.17/08/2009 I became the member of Country Vacations, The details and benefits of the ownership was explained By Mr.Khalid (Bangalore branch Take over Manager) & Mr.Thousif, (Executive).

Following are the details & benefits explained verbally to us before becoming the member of CV.

1. Booking for Accommodations can be done throughout the year including Purple, Blue, Red and other Seasons.

2. Free Accommodations can be utilize all over India and Seven Asian Countries i.e. :

1) Malaysia 2) Cyprus 3) Thailand 4) Singapore
5) Srilanka 6) Indonesia 7) Dubai

3. We have been said that we will be given Ownership of vacations & not an Membership.

4. We have not been informed anything regarding Taxes Extra for
Accommodations in Country Vacations own property and also for tie up
properties.
5. We have been said that we can access all 250 Country Clubs in India and 50 Clubs in
Abroad including CK 27 without paying any charges or fees and can utilize all the
Facilities like Spa, Swimming pool, Gym, Sports, Party halls & Decorations etc., &
there will be a Discount of up to 20-50% on Food. After becoming member we came
to know that we cannot access CK 27.

6. We have been said; Through Tag Agent (Four seasons Exchanges) we can re-sale
the ownership, But once we cross verified through agent we have been said it is not
possible

7. We have been said that up to 15 family members the accommodations will be
provided Free of cost, But in the agreement it is mentioned only for 4 members. They did not inform anything about the type oF apartment that we can access, Later when we read the agreement we came to know about the type given to us.

8. We have been said that country vacations have their own property in the above mentioned seven Asian counties which is available to us for booking the Accommodations, but it has got its own property only in Dubai, Srilanka, Indonesia and they had not informed anything about the Dial on Exchange.

The above mentioned points which was informed to us before becoming an member was not there in the agreement, When we asked about this to Mr.Khalid said will issue an Letter Head which will be signed by Mr.Abdul Suban (Branch manager) and he said that the Format of Agreement is printed for Membership only, And they are providing this offer of Ownership to us due to 30th Year Celebration of Country Vacations and they have not printed new agreement for ownership.

Later on Mr.Khalid issued letter head in writing bearing all the above mentioned Points with Country Vacations rubber stamp but the Branch Manager signature was Missing, when we asked about the signature he said Mr.Abdul Suban is very much busy from past one month and later Mr.Khalid switched off his cell phone andwhen we called to country vacations landline number he pretended to be very busy.

On Dt.17/09/2009 we came to know that Mr.Abdul Suban has come from Hyderabad & we went to country vacations Kormangala branch to take the signature Mr.Khalid said us to contact customer care for the signature then we met Ms.Neemsha then she said that they cannot issue any letter head and all the above mentioned points are false. At that point of time we came to know that Mr.Khalid has given us wrong information and misguided us to become the member of country vacations stating false benefits.

Mr.Khalid said that he will arrange for an loan within one week from SBI / HDFC if
we pay the amount in full before 30th of August, So we paid the full amount taking loan from outside sources for the interest rate of 10% Per Month but after paying the amount he did not arrange for any loan nor given any contact number.
When we asked about this, he said that you have paid the amount to country vacations and not for me, If you want money back can collect from Country Vacations

The amount we have paid to Country Vacations is Rs.60, 000/- for the Ownership of Vacations. Because of Miss Guidance & false commitments given by your Staff Mr.Khalid (Take over Manager) we are suffering,

Kindly refund our Amount of Rs.60, 000/- so that we can return back to our lenders.