Menu
For Business Write a review File a complaint
Courts Malaysia

Courts Malaysia review: Rude debt collectors

N
Author of the review
9:49 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Your debt collectors are disturbing and making a mess in my office. He barged into my office without notifying before hand.

Date: 4 Jan 2024

Description:

On 4/01/2024 approx. 0941 hrs while I was outside my office in Kuantan at Malaysian I was informed by a friend saying two men in a Myvi car bearing WWV7110 introducing themselves as debt collectors from mammoth courts came to my office. When the meeting took place, I also received a whatsaap message from +[protected] he insisted on appearing in my office to mean embarrassing and disclosing my information to an office friend. Is this the kind of work ethic of debt collectors representing your company? For your record, I have been a loyal customer to Courts for 20 years and never fail to pay (although at delays happened) as I am now having financial issues due to marriage breakup. Can they just notify me and ask me to pay instead of appearing like that in front of my office and embarrass me like that in front of my colleagues? Something has to be taken as this is against the policy.

Desired outcome: Actions taken on debt collectors as to protect the client’s image and reputation at work

Confidential Information Hidden: This section contains confidential information visible to verified Courts Malaysia representatives only. If you are affiliated with Courts Malaysia, please claim your business to access these details.

Jan 08, 2024 2:44 am EST
Courts Malaysia customer support contacts
Phone numbers
Address

№ 36, Jalan Genting Kelang, Setapak, Kuala Lumpur, 53300, MY

File a complaint Write a review
Dear Valued Customer,



Thank you for contacting to Courts Customer Service.

With regards to your complaint, kindly send us your below detail at our email cservice@courts.com.my for further assistance. Apologize for all inconvenience caused.

Full name :

Sales order number :

Address :

Contact number : ​

Should you have further queries, kindly contact us via email cservice@courts.com.my or call our careline or what’s app at 03-3000 8998 between Monday – Sunday from 10 am till 7 pm (including Public Holiday).

"Thank you for choosing Courts"

Best Regards,

Amirah Rusli

Courts (Malaysia) Customer Service
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments
Add a comment

More Courts Malaysia reviews & complaints

Courts Malaysia - cheating 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - bad manners of the debt collector 34
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - bad customer service 45
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - full settlement of pending payment act no 816002931981 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - lousy services 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Courts Malaysia - received call from hq kl staff very rude
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - I am complaining about sofa sets
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - Return/exchanges 2809355006
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - rude debt collector 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Courts Malaysia - Debts collector courts mammoth too much
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Courts Malaysia Contacts

  2. Courts Malaysia phone numbers
    +60 330 008 998
    +60 330 008 998
    Click up if you have successfully reached Courts Malaysia by calling +60 330 008 998 phone number 1 1 users reported that they have successfully reached Courts Malaysia by calling +60 330 008 998 phone number Click down if you have unsuccessfully reached Courts Malaysia by calling +60 330 008 998 phone number 0 0 users reported that they have UNsuccessfully reached Courts Malaysia by calling +60 330 008 998 phone number
    100%
    Confidence score
    Customer Service Hotline
  3. Courts Malaysia emails
  4. Courts Malaysia address
    № 36, Jalan Genting Kelang, Setapak, Kuala Lumpur, 53300, Malaysia
  5. Courts Malaysia social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 27, 2024
  7. View all Courts Malaysia contacts
Courts Malaysia Category
Courts Malaysia is ranked 47 among 67 companies in the Department Stores category