CVS review: will not let you register your card 14

I have a receipt that says that my extra care account information is incomplete. Please visit www.cvs.com/extracare which I am doing and I don't see a place to fill in the missing information requested. So far, I have not received any benefit from having my CVS card.

What good is having this card if I don't get any rewards. I could easily go to another store and get rewards.

Funny I just went to that site. If you can read you can clearly see a link on the page to UPDATE your account.

trying to find where to update my account.

where do i update y account, if it is incomplete show me where to fix it. i dont have time to play games

you must call them to register the card. i ran into the same problem. as soon as they register the card and validate it, you can set up your cvs account. the registration for a cvs account and register your extracare card are separate.

I truly agree! I went to CVS several times and noticed my receipt noted extracare account incomplete. Today, I had a encounter another problem. I went to CVS in Brea to do my shopping not knowing my card was not with me. The cashier said acct could be pulled by my phone number. The computer kept on declining my valid phone number. Their system truly is undependable. If they won't do anything to fix this problem they are going down like other businesses.

Unsatisfied Customer =(

i work at cvs, sometimes customers phone numbers don't work is because they never filled out the enrollment form, the sticker that was on the card was never put on the form, or possibly never included a phone on the enrollment form. to add your phone number call 1-800-shop-cvs, have your card number and they will update your information.

I work for the Extra Care customer service. Your card is active and working the minute you scan the card. you will get EB if you spend at least 25.00 every quarter or partisapate in the weekly and monthly promotions. As for adding personal information you need to fill out the paperwork at the store that came with your card or call the 1 800 number on your card. When you put yout information in online it will try to verify it to what we have on file. this is why you can not register online, we dont have any info yet hope this clears things up

I have not had any problems registering or using my CVS card as long as you complete all information

I just tried to attach my new card to my online account and they seem to have changed the numbering scheme at some point and now the web site is out of sync.

Current Card Format: [protected]
Website Required Format: [protected]

The physical card has dashes and two fewer digits.

What everyone isn't understanding is when Longs
was purchased, CVS didn't fully grasp the amount
of people who had to sign up for the Extracare card.
With that being said all the applications got sent in
at the same time. That means they were scrambling
to get everyones numbers and info in, so errors were
bound to happen. Not to mention I'm sure all of your
handwriting was clear and precise.

I agree with what everyone is saying. It won't let you sigen up the Double quarterly extrabucks Rewards. I have had a extracare card for as long as I can remember and now I don't exist. Great way to run a business.

It's not a rip off, you have to call the the number on the back, and set up the card through extracare, then wait about 10-15 minutes. Then set up your account if the account doesn't go through test up the account without the card number, but with everything else, then go back, and add the card.