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CVS review: manager

C
Author of the review
5:14 pm EDT

I went into CVS on Cloverdale to return some items, (a wrist brace, a black ace bandage roll, and a set of magnetic eyelashes) and to get change for a $5 bill, which I had all of the items in a little white bag. I also had another roll of black ace bandage that was opened that I couldn't return because the packaging was missing. I got a store credit and also got change for a $5 bill. I put the change in the little white bag I had, and the black ace bandage was still in my hand. I looked around the store, picked up some eyeliner, realized it was pencil not liquid, put it down, walked down another aisle and then left to go back to work. I'm not sure at what point I put the ace bandage that was open back in the purse or little white bag I had with me. Later, the manager named Adam, called my job, and not knowing it was me that answered the phone, proceeded to start accusing me of stealing from his store, saying the items I returned were questionable, and that I picked something up but there was a glitch in the video and when I turned down the other aisle the item was gone and that I left the store really fast. He then said that if I stole from him, that my manager needed to watch me because I might steal from him. He said that he wanted my manager to call him so he could tell him what he had just told me. I could lose my job over this situation. I had someone return his phone call, and Adam proceeded to tell this person the same thing, saying that he thought I stole from CVS but the glitch in the tape he couldn't be 100% positive. He told this person that he needed to watch me and that he didn't want to see me back in that CVS anymore. He told this person the items I returned were questionable as well. Since when does a brace, an ace bandage and some magnetic eyelashes become "questionable"? My daughter had surgery on her hand and had lost her brace, so I bought her one from CVS with an ace bandage to bandage her fingers, but she went to her doctor and got a replacement brace, so I returned the one I had bought.

First off, it's defamation of character to accuse someone of stealing with no proof. The fact that he called my job to tell my manager that he thought I stole from him is not only wrong, but illegal. I am seriously considering sueing not only CVS, but this manger named Adam.

I have pictures of my daughters surgery on her hand as well as pictures of the brace she had to replace.

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  1. CVS Contacts

  2. CVS phone numbers
    +1 (401) 770-9237
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    MinuteClinic assistance
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    Prescription refill for in-store pickup
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    One CVS Drive, Woonsocket, Colorado, 02895, United States
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    Dec 18, 2024
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CVS Category
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