Dairy Queen’s earns a 1.2-star rating from 922 reviews, showing that the majority of dessert enthusiasts are dissatisfied with their treats.
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Management
The store manager treats the employees very rude and disrespectful not just in front of customers but employees as well. No body deserve be treated that way . This all happen today Friday between hrs of 11.30 am ,12.30 pm on April 29th 2022 .I didn't receive my recipt an I'm a regular customer that's comes in to eat always see the same manager have a bad attitude in general an unfriendly .
Blizzard
The dairy queen in Milford CT has not done a good job with mixing the blizzards since it has been under new ownership this past year or so. The last 2 inches of any size blizzard is always just ice cream without whatever flavorings you ordered. Previous owners did a great job!
Most recent visit there was today. Order to ID# AACXBKRBACCG. #74. 1363 New Haven Avenue Milford CT 06460.
Desired outcome: Please get them to do better!
Complaint
Friday April 8, 2022, approximately 4:50 pm, we were waiting in line to order some food and ice cream. We heard through the intercom, someone ordering food. I heard the individual outside trying to order, asking the worker inside to allow them to tell them what they wanted, without being interrupted. All of a sudden, the manager, a hispanic (I am pretty...
Read full review of Dairy QueenPrice charged is not the price shown at this location
First, I go there twice a week to pick up lunch for our office. This is important because that is why I know the price of what I am buying. I ordered a grilled chicken salad with drink. The menu board through the drive through shows $7.99. When I get to the window, she states I owe $9.52. I explained that the price shows $7.99. She rolled her eyes and...
Read full review of Dairy QueenThe customer service and health concerns
We went to this Dairy Queen off yelm hwy I have never in my life seen such immature and rude staff, it’s almost embarrassing to watch. I watched a young man that had a black soft cast like thing that Velcro together (looked like he had an injury to his left hand I believe) take his bare right hand and pick up the food and put it in a to go box for a...
Read full review of Dairy QueenBreakfast changes
I've been going to this DQ for breakfast for years. My DQ is the one in Crestwood, KY... I always get the country platter with bacon toast and coffee. I was just informed today that they're no longer having toast and that they were out of jelly... Two weeks ago, they couldn't give me over medium eggs... Only scrambled. It seems to me this store is going out and struggling. I know it's been a trying times in the restaurant business, but seeing my store go down here is disappointing. How can you not have bread?
I guess this is a franchisee but surely this can be resolved
Dan McCarthy
Desired outcome: Please put toast back on the breakfast menu
Waiting time
Dairy Queen’s waiting time yes yesterday we went to Dairy Queen in Greece New York walked in took my order it was 5:08 PM did not get out of there till 27 minutes later this is pretty unacceptable you could go to a fine restaurant sit down and have your food even before that, was told by one of the employees they take care of the drive-through first so me...
Read full review of Dairy QueenOreo ice cream cake
the cake was old and taste horrible like ice bite /moulde meaning sitting in fridge for very long time and it wasnt a fresh cake. Luckily I had another cake for my daughters birthday. I was so embarrassed when people had to say it's taste stale and had to throw a 43$ cake and ate 20$ cake.
Dairy Queen is a big company and should take care of customers and deliver old stuff sitting in the frizzer for long time.
Not a happy customer at all
Desired outcome: Moulde taste
Unethical Behaviour
I ordered a cake almost two weeks in advance for a regular Oreo Blizzard Cake, and to just write a message that says Happy Birthday (name). We now are COVID Positive and under the law, quarantining until our symptoms/ infectious genes go away. The Dairy Queen is not letting me cancel our order... we physically can not go and pick up the cake... nor can we enjoy it as we are all symptomatic sick... They didn't give us any option... and I don't see how any of us are able to go pick up a cake on the 30th when we are still under quarantine.
Desired outcome: Refund.
I actually chose Canada, not sure why it's saying United States
Hiring and manahment
I would really like to speak with the franchise owner or their head management personal for hiring please. The gentleman I've been looking for actually his name is Jason, he is part of the DQ management in Kingston On. I have searched everywhere to try to get his contact information. I asked the store manager for it but she refused and hung up on me. I have a huge complaint about the hiring process at the DQ store on bath rd in Kingston on Canada as well as the ignorance of the store manager.
I can be reached via email @ [protected]@outlook.com.
I will continue to email and call until I get to speak with some
Desired outcome: To speak to owner or top management
Over pricing of Vanilla Cones at Marysville Dairy Queen
On several occasions I have purchased 2 Large Vanilla cones at the Dairy Queen at 1701 Freeway Drive, Mount Vernon, Washington and was charged
$4.54.
Twice I have gone to the Dairy Queen at 11525 State Street, Marysville, Washington and ordered the same 2 Large Vanilla cones and was charged $8.07. I asked them why the cost was so much more in this store than the Mount Vernon Dairy Queen and was told that they did not know, but this was the price. They said that they could give me a medium cone for less money, which I declined and went ahead and purchased the large cones at their stated price.
I do not know if their other items are priced correctly but it may be a good time to check them also.
Thank you.
Colin Kyles
[protected]
Desired outcome: That appropriate person from Dairy Queen will contact Marysville store and have them correct their pricing to be in accordance with standard Dairy Queen Prices.
Oreo mocha blizzard
There is half of toppings of both of them and total rip off on two blizzards 2nd one Oreo
Desired outcome: Refund
A staff member and cold poutine
I ordered a poutine and muchroom swill burger meal and when I went to eat my poutine it was cold not worm at all then I call they tell me to come back to get a new one and when I did I was watching him make my poutine and he put the fires in by hand I seen him touch then with his hand the daily queen Edmonton 16981 127 St NW, Edmonton, AB T6V 0T1 was the 18th September at 930 at night and I know they use the metal thing to put the fries in the container why did he personally use his hands to put the fries in he was mad I complained that my poutine was cold and did it on purpose that's disgusting I'm leaving a review and if I get sick I'm fileing a lawsuit agenst that restaurant that's [censored] and when I called the manager who was a girl sounded annoyed by my call something serious need to happen here because I was treated like trash and I opened the poutine 3m after I got it and it wasn't hit it was more cold then hot then I go back to get a new one and they used there hands to put my fries in my poutine he should be fired he did that [censored] on purpose and if I get covid and get sick I'm filing a law suite
Desired outcome: Take action he shouldn't be putting fries I eat in the container with his hands
Quality of food possible health scare
I just went into the establishment on 38th and high-school road waited forever and got home with my meal only when I went to eat my chicken it was raw in the middle. Not many fries as well. I have the receipt plus I took photos of the time on the receipt, the chicken and the time I got home to eat said chicken. Please check out and see if this place is up to standards. I won't go back there.
Desired outcome: Well this depends on whether I get sick. I'll probably sue. This chicken is that raw. I don't want much because now I will not go back
Drive-in food pick up.
Good morning. Okay, I went to Dairy Queen in Dickinson, Texas 77539. On, 9/42021.
First, I had ordered some items. I told the young lady I did not want the order, the fries did not have taste and looked very old. Dry and stale. Second I ordered a steak finger basket... The steak was terrible tasted terrible not fresh at all. The hamburger looked as though they just brought it out from the fridge... Well overall, I well never go to this Dairy Queen again... And I'm still waiting on my refund have not received it yet of $25.29. Well, very bad experience at this Dairy Queen... I love Dairy Queen. But never well return here again... Lost a good customer.
Pick up Order
I made a order through DoorDash for pick up at Saskatoons 22nd street location. i go to pick up my order but am denied because i did not have a cell phone to confirm my order with them (order placed through email, not app). i didn't have an issue with that so i asked if i could pay cash for the order and i will cancel the order i made when i get back home to my computer. i was also denied this. This was absolutely embarrassing to me and extremely unprofessional on their part. i WAS a long time customer at this location but i now refuse to spend my money there.
Desired outcome: disciplinary actions on the managers part
Employee hygiene
Employee has a severe case of siphlis and doesn't bathe regularly. She has very poor hygiene and is known to be a prostitute. I believe she has been promoted to manager of the Dairy Queen in Anahuac, Tx. This is a threat to all of the constomers health and she needs to be fired or at least suspended until she can provide documentation showing that she is clean for all STDs. She knows she has an STD and has known for months and hasn't gotten rid of it yet and apparently doesn't plan on it either.
Desired outcome: Termination
“Rotisserie style “ chicken
Don't you know false advertisement is WRONG! Now I'm literally starving because I spent my last money I had and got your "rotisserie style " chicken for it to be just unbreaded FRIED chicken! WTH is wrong with you people?! I have health problems and was so excited to eat something new but now I'm starving because I cannot eat fried food... would have ordered a chicken finger basket if I wanted fried chicken you idiots! Take that crap off the menu!
Desired outcome: $ back at least
If you are going to call people idiots mommy may take away your internet.
Do your parents know what you are up to. I can tell you are a child with the immature name calling and immature language you are using.
Crispy crunch blizzard
Will you bring back the crispy crunch blizzard? I won't even go near a dairy queen unless they have crispy crunch blizzards! I would much rather give my business to Baskin Robin's or other companies the competition. I would religiously go to D.Q and order the crispy crunch blizzard daily, now not a chance! BRING IT BACK
Crispy crunch blizzard was one of the originals and most popular blizzard flavors, what on earth would make you take it off the menu?
Desired outcome: The return of the crispy crunch blizzard
Blizzard
Sunday July 25 I stopped by to get a blizzard and gave me chocolate they said that's the way they make their I told the lady I didn't like chocolate took it back very rude and talking back very rude cashier name is Aleigh her and the manger they gave me another one didn't mix it up bad service...The was In Brookhaven Mississippi
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About Dairy Queen
The Dairy Queen Grill and Chill menu is extensive and offers a wide range of options for customers to choose from. The restaurant's signature item is its soft-serve ice cream, which is available in a variety of flavors, including chocolate, vanilla, and strawberry. Customers can also choose from a range of toppings, such as hot fudge, caramel, and sprinkles, to create their own unique ice cream creations.
In addition to its ice cream, Dairy Queen Grill and Chill also offers a range of savory items, including burgers, chicken sandwiches, and hot dogs. The restaurant's burgers are made with 100% beef and are served on a toasted bun with all the fixings. Customers can also choose from a range of sides, including fries, onion rings, and cheese curds.
One of the unique features of Dairy Queen Grill and Chill is its "GrillBurgers," which are made with a blend of beef and bacon for a delicious and savory flavor. The restaurant also offers a range of chicken sandwiches, including the popular "Chicken Strip Basket," which features crispy chicken strips served with fries and dipping sauce.
Overall, Dairy Queen Grill and Chill is a great option for anyone looking for a quick and tasty meal. With its extensive menu of ice cream treats and savory items, there is something for everyone to enjoy. So whether you're in the mood for a sweet treat or a hearty burger, Dairy Queen Grill and Chill has got you covered.
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Overview of Dairy Queen complaint handling
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Dairy Queen Contacts
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Dairy Queen emailsfanrelations@idq.com100%Confidence score: 100%Support
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Dairy Queen address8331 Norman Center Drive, Minneapolis, Minnesota, 55437, United States
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Dairy Queen social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 12, 2024
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