Discount Tire’s earns a 1.4-star rating from 164 reviews, showing that the majority of tire purchasers are dissatisfied with their service and products.
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Broken tie rod
I drove my car into discount tire on 5/4/2020 around 8am with my doughnut tire on because I needed a new tire and rim and once they were finished and I was attempting to drive out of there parking lot my car wouldn't drive forward so I got out of my car and immediately asked a employee what was wrong with my car and why I couldn't drive forward? The...
Read full review of Discount Tiremanagement
I have been doing business at this location for 20+ year's. There has recently been a management change at this location (Tyler) very poor people skills not to mention noticeable low moral within this location now. Being a business manager for over 30+ years of various companies I witnessed very low moral happening within do to poor people skills from new management.
Read full review of Discount Tirecooper all terrain tires invoice #1024155
When I took my truck in today for a balance/rotation, I told the rep I was dissatisfied with the way the outside row of tread on front tires was wearing and cupping, (and no it's not out of alignment) and everyone I talked to who owns all terrain tires says that's just what they do. The rep told me that there was still too much tread to adjust them toward...
Read full review of Discount Tirebad tires
I purchase a set of tires August 2019. I immediately notice how bad my car was driving after the install but figured that it would even itself out after I put a few miles on it and plus I was pressed for time. I have had to revisit discount at least three times in the past two months each time they refuse to drive it and see that it drives bumpy and just say that the the tires are cheap so its going to drive crappy. Why is a reputable company selling cheap tires that will make someone's car feel like airplane turbulence? Babies and Elders can not even ride in my car because it is too painful for them. They expect me to buy new tires when these are only 3 months old. Never buying from discount again
order was never processed because I refused the certificate
I ordered 4 tires yesterday order number [protected] and today I recieved a message saying I had to call because they were unable to process my order. I called was able to sort it all out until the end when the person I was talking to kept pressuring me into buying a certificate for the tires. I told him no multiple times and that I only wanted the tires and after a while he finally said ok and changed up. My order was never processed after that simply because I refused the certificate.
new tires / tpms broke sensor now inside new tire
On Nov 8th, I got 4 new tires from... TPMS appeared on dashboard... stopped at Discount Tire Center Huntington Beach location but they didn't resolve it either. I spoke again to Manager Mario at Discount Tire Center Moreno Valley about the TPMS in dashboard and he said that he could run a diagnostic to ascertain the problem but he would have to charge me...
Read full review of Discount Tirewinter tires
Came into the store, asked to purchase two winter tires for the rear. The cashier/ salesman wanted me to buy four tires and would not let me buy only two. He explained the safety of having four tires, and even pointed out to an Asian employee to come explain it to me, since I am Asian (I speak English well and lived here all my life). I understand the...
Read full review of Discount Tireoptimo tires
I purchased hankook tires from our lebanon tn store. They are nice tires but they do not meet the gvwr that I need. They are p rated, and I need a lt tire. They have 2112 miles on them currently. I have had zero success at getting a good solid answer on what can be done to swap them back for the heavier load range tires I need.
Walter Jones
Lebanon Tn
Replied
oil change and filter
Yesterday, my wife call the store in 836 W 6th, Corona, Ca 92882 and checked the cost for out Toyota Sienna synthetic oil change. I believe the mechanic there has enough knowledge to know about this popular Van and provided estimate of $54. This morning, my wife bought the van to the store and a mechanic got the key and checked the mileage, and again, for...
Read full review of Discount Tiretire rotation
I brought my car in to have tires rotated. Your mechanic broke 1 of the 4 wheel screws. He blamed my locking lug nuts. Even though there's was no rust or decay on the wheel screws I believe the problem stems from over torquing the air wrench. He was working with a kid. Maybe in training. Please contact me about getting this screw replaced on my wheel. Bill Metyk. [protected]
Read full review of Discount Tire
Replied
service
I ordered tires and put a down payment on them. I asked if I needed to make an appointment, the salesperson said no and that they would call me when they came in. The next day they called around 10am. I went after work and got there around 2:20pm, stood in line for about 10 minutes. There were only a few customers inside, but it eventually filled to over 7...
Read full review of Discount Tire
Replied
rude service
Drove up for an air check an assistant manager a short one think his name was oz or something like that was very rude and looked like he didn't enjoy working there. Why do you hire people who don't love their job his face was angry looking. He needs to just allow his coworkers the people "under " him to do his job looked like he was upset because it wasn't a sale
The complaint has been investigated and resolved to the customer's satisfaction.
We hope to hear from you soon.
Discount Tire
tires to be mounted
I have had tires mounted many times over the past year on several vehicles. My daughter bought tires on line then went to this store to have them mounted she was told well since you did not buy the tires from us we do not give bargain prices to people like you. If you want them mounted it will cost you 200 dollars That is 0 respect to customers this place should be boycotted
Read full review of Discount Tirereplacing/repairing my tire that picked up nail.
When I bought the tire with all the warranties that cover it, the staff sold it to me with a smile and thank you appreciations, but when i took the tire back to have it repair/replace, they act like they do not want to be border. When i walk up to the desk to tell them what i want, they told me to go and seat down someone will call you, thirty minute...
Read full review of Discount TireI needed a flat tire repair left needing a new tire because sidewall damage caused by removing tire with tire changing machine.
I found a nail in the middle tread area of my left rear tire. I had no sidewall or rim damage. I drove to Discount Tire Center at the above address for a flat tire repair. I waited for the repair and afterwards I was told I needed a new tire because of a large gouge on the sidewall that was not there before the repair. Danovan was the representative...
bad service
They told me that it was gonna take 2 hours to check my truck but I went back 2 in a half hours later to pick it up, it was still parked in the same spot, it wasn't even taken out. They said I was up next, I asked for the managers number to call for a complaint but when I called it was the same guy that gave me the number. I feel discriminated because I'm Mexican, His name was chris wright . Ridiculous
Read full review of Discount Tirebeing ignored
I pull up park my car, employee approaches walks by me says nothing, I go into the store, notice 4 to 6 employees in garage area talking but not working on anything, one car is in garage area, guy with red shirt comes in ignores me goes into employees only office, comes back out again ignores me, goes back into garage area, I stand there for awhile and...
Read full review of Discount Tiretire repair
I had a nail in my tires, after they
Completed, one wheel the cover was
On wrong. The air valve was not visible. And they put too much air
In both tires. Never check the specs
Located on drivers door. The repair
Was completed on July 19th. I mention the cover to the manager.
He became defensive and said he
Had new people in training.
Shouldn't there be there to check
The work
Norm Young
[protected]
warranty for my tire
I took my care to 12689 Harper village drive. I needed tire repair because i had a screw in one tire. The manager told me if i didnt buy 2 new back tires he wouldnt fix the front tire that had the screw. I asked ypu mean you wont honor my warrent? He said not until you buy 2 more tires. I will never buy tires from them again. They have you buy an expensive warrenty that they wont honor. I bought all 4 of these tires new a few months ago. I took my car across the road they fixed my tire at Walnarts and there is nothing wrong with my back tires. Discount tire is a rip off and my attorney will be in touch with them.
low quality service
5/9/2019
17200 E Smoky Hill Rd, Centennial, CO 80015
bad quality service received from a store manager "Austin".
I was asked to pay for the sensor on wheels, where I believe it's alreadly paid, and it should be free of charge.
I left my wheels and tires in the store cuz I will have a newer car, Austin told me I must pay for the sensor two times if I want to get wheels and tires installed
Prefer to discuss on the phone [protected]
Discount Tire Reviews 0
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Overview of Discount Tire complaint handling
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Discount Tire Contacts
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Discount Tire phone numbers+1 (800) 589-6789+1 (800) 589-6789Click up if you have successfully reached Discount Tire by calling +1 (800) 589-6789 phone number 0 0 users reported that they have successfully reached Discount Tire by calling +1 (800) 589-6789 phone number Click down if you have unsuccessfully reached Discount Tire by calling +1 (800) 589-6789 phone number 0 0 users reported that they have UNsuccessfully reached Discount Tire by calling +1 (800) 589-6789 phone numberCustomer Service+1 (316) 347-2590+1 (316) 347-2590Click up if you have successfully reached Discount Tire by calling +1 (316) 347-2590 phone number 0 0 users reported that they have successfully reached Discount Tire by calling +1 (316) 347-2590 phone number Click down if you have unsuccessfully reached Discount Tire by calling +1 (316) 347-2590 phone number 0 0 users reported that they have UNsuccessfully reached Discount Tire by calling +1 (316) 347-2590 phone number
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Discount Tire emailsconsumeraffairs@discounttiredirect.com100%Confidence score: 100%Supportcustomerrelations@discounttire.com97%Confidence score: 97%communicationjosh.merrill@discounttire.com93%Confidence score: 93%
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Discount Tire address24350 N. 20th Dr., Building C, Suite 134, Phoenix, Arizona, 85085, United States
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Discount Tire social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 18, 2024 - View all Discount Tire contacts
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