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DuckDuckGo review: Privacy pro subscription ( 1 comment)

J
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2:22 pm EST
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There was an authorized purchase on my credit card and it was to purchase your subscription service, I am now requesting for this purchase to be refunded as it was not me who made the purchase. Please respond to this issue as soon as possible and I would like to thank you for the attention this problem. This problem happened today at 12:33 and I was unable to resolve this issue myself so I decided to contact your customer service.

Claimed loss: 10.00

Desired outcome: Please refund

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S
S
S Banks
US
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Aug 31, 2025 11:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I need help importing my passwords from a old device to a new device. I have spent hours upon hours trying to do this. The information to sync and back up is not clear and when I paste in the code it says connecting for 30 minutes and NEVER DOES. I am so frustrated that NO ONE CAN HELP me and there is no 800 number to contact them. I have signed up with Privacy Pro for a full year now and need help. This is so ridiculous and I feel that there is no support. I wrote URGENT in my request, and its been hours with no reply. Sad and frustrated.

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