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1.4 1 Review 373 Complaints
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Exxon Complaints 373

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V
3:09 pm EDT

Exxon postovani

Dobila sam pute mobitela poruku od dr lucas white da se obratim na mail adresu da sam dobila nagradu od 950.000.00 eura koja ce mi biti isplacena. Dobila sam I stranicu gradske banke u texasu, korisnicko ime I lozinku preko koje sam usla I vidjela stanje na racunu. Obratila sam se I odvjetniku hamman I thompson koji su mi napomenuli da mi moraju izdati sa suda jedan dokument sa kojim ce mi se obaviti transakcija novaca na moj racun. Ja ne znam da li je ovo istina ili laz? Molim vas ako mogu dobiti vise info vezanih na tu temu, hvala? Violeta banfic, croatia. Lijepi pozdrav

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11:03 pm EST
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I was a your company service station tonight at 2/15/20 at 6:40 and I had a problem with the pump, I went in to speak to the attendant. He came out to help me and he was very upset that it was the second time. He jammed the nozzle in the tank and said something. I went to shake his hand and bumped the nozzle; it came out of my tank and sprayed all over my...

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F
6:22 pm EST

Exxon store manager

Being called a liar by your store manager
Went in to get my coffee and cigarettes as usual. Was not aware of the line in the next isle. Was confronted buy the dark skinned manager and went to the back of the line in the other isle after being told I cut in the line.
Attempted to explain why I did that is when she called me a liar in front of a asst manager and 6-7 customers
I found myself left humiliated and embarrasted
I consider myself a person of integrity and proper manner

I have been going to exxon mobile for many years[40] and have never been treated in such a manner. I am askiing for immediate action in the she be demoted or as least fired so no one can be subjected to same hostility towards customers such as myself
Please respond by both e-mail and by letter and expidiate
So this does not continue

Frank j jackowski
1304 s 7th st
Wilimington, nc 28401
[protected]
[protected]@yahoo.com

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4:29 am EST
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Exxon customer service

On 1/12/20 around 6:30 pm I stopped at this store to buy a few snacks for lunch. After paying for the items I get back in my car and it would not start . I went back into the store and asked if anyone had jumper cables. One of the customer say yes and I asked her to give me a jump. After trying to jump my car for several minutes it would not start . It was raining hard and I had just drove through some high water on the freeway. So I went back into the store and ask one of the clerk if I could leave my car there until My road side assistance got there. He said you can not leave it overnight. I told him I would have the car moved in the next couple of hours but I was taking an Uber to work at Delta which was about 10 mins away and would be back when my roadside assistance get there. I left and came back at 915 pm and they had towed my car. I am a 100% disable Veteran and I expect to be be treated better than this. My next step is to take this to the local news and contact Delta cooperate to start a campaign to boycott this store. I want to be reimbursed for the money I had to pay the towing company and an apology.

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12:39 pm EST
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Exxon employee

On 1/7/2020 at around 7pm, my husband fueled up at our local Mobil station. He needs a receipt for work, and as he tried to get his receipt from inside the store, the attendant was outside smoking on her break. She told him she was on break and was entitled to her 10 min. So, my husband waited around and came back to the store. He got in line and was asked by the same attendant to change the sign from closed to open. My husband who is not able to hear out of his right ear, could not hear her. And asked, excuse me? She then said, "oh, I thought I was speaking English, move the sign from closed to open". There are so many levels as to how wrong, inappropriate, and unprofessional this is, as I'm sure you're able to see in this situation. Please let me know how you will be addressing this employee, I'm sure there are records as to who was working that particular shift. My family and I have used this gas station for over 20 years. But in light of this situation, I would rather seek business with another fueling station than deal with this type of insensitive and rude treatment. I am open to learning how Mobil will remedy this type of customer harassment. Sincerely,
Mrs. Pilar Gonzalez
[protected]@msn.com
323.273.1475

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F
3:29 pm EST
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Every time I walk into this particular gas station, the manager I believe and she is a black woman, when she is there working cash register I greet her in the upmost respectful manner no matter what mood I'm in. I'm a black woman also, she never greets her black customers or smiles and that is very unprofessional behavior. She will greet the Caucasian...

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J
1:52 am EST
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Employee was very rude. She was on the phone the whole time myself and 2 people in front of me were being checked out. She was talking to someone about not letting her kids go around a certain person. Displeased with the customer service and I will not be back to this location or any other hi road exxon if this is the type of people being hired. Hope...

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12:41 pm EST
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I was at Mobil Station at 1075 Madison Avenue Albany New York location earlier for gas and cigarettes. They are so rude to customer and asking unnecessary questions. We have been been stopping there for gas in years and I think we will start to go shop rite gas station just a mile away from there from now on because of miserableness and ready to argue...

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B
5:54 pm EST
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The Store Manger Robby, that hired Kavon Allen, to work before getting hurt on the job not once twice KaVon Allen, just got hurt in the store that KaVon Allen, was hired in the $10.00 everyday turned in, The Store Manger Robby Saying; Mother Fuker, I gave you place to stay I buy you food in clothing said The Store Manger Robby, said; KaVon Allen, I, i'...

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K
1:43 pm EST
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I worked at Exxon for a little over a month and within that period of time I dealt with a lot of disrespect from my manager a lot of being pushy and forthcoming and very brutally honest I would like for her to see that her actions are not necessary or the job to be done she also fired me Because I woke up late and she's now trying to force me to say that I went so I wouldn't be able to draw unemployment from her firing me.

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4:08 pm EST
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There's an older man with grey hair and glasses that is extremely rude. Everytime I go there he is talking with other employees. He scanned my items then stepped back to talk to co worker about something completely irrelevant before allowing me to swipe my card. He will rush me out of the store and make me feel unwelcome. He always asks the customer...

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E
2:37 pm EST

Exxon perpetual lack of receipts from gas pumps

Re: Mobil Station No. 9746785 located at 112-01 Beach Channel Drive,
Rockaway Park, NY 11694.

This staion NEVER has gas pumps loaded with paper for customer receipts ! I use Exxon/Mobil staion elsewhere on Long Island, NY with no problem.

I've mentioned this to staion management AND to this forum previously but nothing changes.

Thank you for taking action. Happy Holidays!

Edward Quinn
Rewards Member

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R
4:27 am EST
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12/9 around 1am. And Every time I come to the store I have a issue with the Asian cashier. He never knows where anything is he doesn't understand English I speak it very well. A sent my son inside to get chips and a drink and he came out upset and mad. The Asian guy shows racism doesn't know how to talk to black people and points his finger and yells at...

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3:19 pm EST
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I have never been to this particular gas station before and I will never ever return there. First of all the employee who says she is the manager is the most rudest hateful person I have ever met. Young black lady. When I pulled up to the pump I did not realize at first that I pulled up to the diesel pump and I guess I did not realize that she stated that...

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T
8:58 am EST
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I was traveling on 11/30/2019 and just about out of gas.I stopped a Point South Exxon at 57 Frampton Dr. Yemassee S.C . To begine with the price was to high again I was out of gas. The sign posted 2.59.9 a galion to high prices in the area were around 2.25. But at this intersection they were all around 2.59. The problem is the sign did not have a cash and...

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M
11:50 pm EST

Exxon employee at mobil

A lady named Adrienne working as cashier at Mobil. Everytime I go into mobil which is daily this employee is extremely rude with customers she questions every person buying products. She continuly repeating everything the costumer says as shes laughing at you. taking the costumer money then laughs at you more. She's seems like shes on drugs or pills and has been touching other customers when ladies coming into the store. I dont feel safe going into mobil with her working there.

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8:51 am EST
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A few months ago, I went there at around 9:30 at night and the doors were locked while the lights were on. They were open, the doors were just locked. When I expressed frustation about this to the person I was on the phone with, a man claimed he was friends with the owner, called me trash, and proceeded to harass me while I waited by the door. The incident...

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R
9:48 am EST
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I filled up there wednesday 11/20/2019 less than 10 gallons later my fuel filter went from 50% good to 0% good and the engine loss power 2 times. I would like to be compesated $250.00 for the labor and filter replacement. Richard M Ingram 15730 Spring Forest dr. houston, Texas 77059. [protected]. thank you for conpesating me for this problem. email is [protected]@sbcglobal.net

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J
7:00 pm EST

Exxon service station

Service station at 12017 Watson Blvd Byron, Ga. I am being suspiciously watched and followed when using the restroom and fuelling. This last time I felt almost violated as one man got too uncomfortably close. I stop there often and always fill my tank. I am not now or ever have been outside the law. I want to continue to buy fuel there, but will use another one for now. Please look into this. Thanks

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2:28 pm EST
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Hello, I bought Premium no ethanol gasoline for my riding mower at the Mobil located at 51 S 8th St, Hilbert, WI 54129 and it started to run poorly. Hard to start, hard to keep running, having to keep choke open wide just to keep it from stalling out. I filled up with Premium at the same station and then my car started to stall out. It hesitated and would...

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About Exxon

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Exxon Mobil Corporation, commonly known as ExxonMobil, is a multinational oil and gas corporation. It offers a range of energy products, including gasoline, diesel, and lubricants. The company also provides services in oil exploration, production, and refining. ExxonMobil operates gas stations globally and has a presence in the petrochemical industry.
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Overview of Exxon complaint handling

Exxon reviews first appeared on Complaints Board on May 22, 2007. The latest review Customer service and billing department was posted on Jun 8, 2024. The latest complaint Rude behavior was resolved on Jun 21, 2020. Exxon has an average consumer rating of 1 stars from 374 reviews. Exxon has resolved 40 complaints.
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  1. Exxon Contacts

  2. Exxon phone numbers
    +1 (972) 444-1000
    +1 (972) 444-1000
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    +1 (800) 344-4355
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    +1 (281) 446-6540
    +1 (281) 446-6540
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  3. Exxon emails
  4. Exxon address
    5959 Las Colinas Boulevard, Irving, Texas, 75039-2298, United States
  5. Exxon social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 15, 2024
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