Facebook
Reviews and Complaints

Dear team,

I had lost my old phone which in that device active my aacount

Now I have been taken new phone while I am going to login my account

Am getting error :

We don't recognise your device

We can't match the device you're using to the account you're trying to access.

How to try this again

So dear team please help us to login my accessable account

On November 19 someone in Ghana hacked into my account and made some posts that went against community guidelines. It was a scam to get my debit card information, because right as I was being locked out of Facebook for going against community guidelines (even though it wasn't me) a window popped up from "Facebook" asking me to update my payment information. And sure enough, charges were made to my bank account that also weren't from me. I saw the email from Facebook saying it looked like someone accessed my account, and also I disputed the decision to lock me out. But it's been several days and I'm still unable to use any of my Meta accounts or pages. Please restore my accounts! I'm sure you can see from my history that I don't go against community guidelines, and I've never been to Ghana!

While I was @ work on Sunday, October 16.I believe my account was hacked. I have not posted anything since,Thursday,13 Oct. Which was a thank you for the Birthday wishes. I have tried several times a day to contact Face Book,I either get a computer generated response, or notifications that with COVID they are short handed & can not review my account at this time. With my Birthday I kept getting "pings' on my phone, you can image how many posts go with a Birthday, and while at work, I can not stop working, to look at all the posts.(Stupid me) When I got home I had a notification on Messenger, which said 2 posts were against "standards on nudity or sexual activity"( I have attached a copy to that notification) I didn't understand what 'posts' since my last posts was of my Birthday dinner( food only, on 10/12) and a Thank you on 10/13. The notification appeared like I should be able to follow it, or at the very least look at the offending posts,but no..I tried for hours to click on the arrows that did nothing but spin..and the blocks to the left, were as you see them...nothing. I then tried to sing into my account on my home computer, and got the Notification that my account has been "permanently disabled" I followed the links to contact them, submit my drivers license..I then get the other notification that they are too busy to review at this time. I keep trying, in the morning I get an email asking if I had requested a password change,I did NOT, and I reply to the email telling them I did NOT request this change. I have replied several times a day, to which they reply..too busy to review at this time, try again later..I have asked to have my page reviewed and notice my posts over the past 15 some odd years, and all of them are good posts..I have asked them to check the IP address of the "bad' posts.( I have read the rules of conduct and I know that they can review my page, and that they can see an IP address. I'm trying to report my page hacked..and no one seems to realize that I am a victim and have not posted anything wrong. While COVID has me working 12hours a day,I so understand shorthanded..I am away from a computer the majority of that time. I cant understand why someone will not at least look into what happened while I was at work that day.

Recently, Facebook ads, send a very sexually provocative and offensive message to me under the heading "Something You May Like". I have screenshots. This was after I was warned that a Joke Meme was me soliciting for payment for sex (which was so wrong and off-base) that it was obvious it was a joke and not a solicitation for sex. I disagreed with the decision which was never reviewed or responded to.

A few days later, this sexual degrading ad came which originated from Facebook itself in their ad feed.

I screenshot the ad and reposted it to my feed stating that the "Facebook algorithm got it wrong again!" I also showed that the ad was plainly from Facebook and today I was warned and my Facebook account shut down again and they cited the content of the very ad that they had sent me. I once again disagreed with the decision and now my account is suspended again - this time for showing my followers the information that Facebook itself sent me.

I have been trying on my new computer to have access to my facebook account with no avail, I sent pictures of my drivers license e mail address and pictures of me help with my account it is the way I communicate with my grandkids help help my generator code does not work I have sent many msgs to your help page still no help Randee Wright just please allow my account on computer to go through, I have been a member of facebook for years, this is a new computer my address is 14524 Campbell Posen IL phone 3 is [protected]

Can Facebook bring back live chat support. It is a nightmare (impossible) to get a hacked account restored. A lot of these accounts that get hacked, like mine are business accounts. Facebook as become incredibly frustrating.

They earn enough money, so give better customer support, instead of support that's confusing and sends you on a wild goose chase, just to get you back where you started.

Basically, I have had enough of facebook, it just to risky, with hackers and no support and now use other options.

Several of my Facebook friends received another friend request from an account that is posing as me. I have already changed my password on 11/14/2022. I am requesting that you remove the fake account. I have attached the photo that the fake account is using. Please remove this account as soon as possible. Please email me when your corrective action has been completed.

Thank you

Gregory A Burke

[protected]

[protected]@netscape.net

or

[protected]@gmail.com

Hi meta,

I think ia is having bugs recently and meta inform me that my website is not approved for having ia then it will send traffic to the mobile site. But the problem is I still have instant articles without ads.

System not allow me to appeal via the appeal form because there is no violation. I just followed the fb instructions to review and reset all settings but unfortunately the web url cannot be recovered.

I deleted the approved url then submitted it again, but the web url cannot be recovered after then.

No one from meta team willingly to solve my problem after the deletion.

Please accept my resolution and approve my web url.

Page : https://www.facebook.com/Marotify

Website url : https://www.marotify.net

Please help.

Best regards,

I have 300 friends on Facebook. 3 weeks ago, my personal Facebook page for 2022 was shut down. The other pages available are from 2013 & 2019. I cannot write to my friends on Chat. I cannot call them. I cannot post a statement on my home page. In actuality, I cannot do ANYTHING on my Facebook page. This is a big problem, because my Communications System has been interrupted. I was not doing anything wrong!

My account number is Grace Basiyao Chipofya , i found out some few days ago that my account got disabled.

I would like to from your good office to please consider opening my account please.

I use this account for my office customer engagements as my company name is Telekom Networks malawi

The email address which i use on this account is [protected]@yahoo.com

My username is Grace Basiyao Chipofya

Thanks in advance for your assistance.

I just checked my debit card statement and saw about 6 to 7 charges taken from my account by some FACEBK account on 7th November 2022 between 1:42am and 3:29am. The amounts range from US $1 to US $100. I did not authorised any of these charges. I do not have anything on Facebook that I am paying for.

These are the transactions:

$0.00 at FACEBK ADS at 02:40 am AST

$1.00 at FBPAY WRK9 at 02:42 am AST

$100.00 at FACEBK 9ESWEJKCV2 at 02:45 am AST

$3.00 at FACEBK XKBKGKTCV2 at 02:47 am AST

$15.00 at FACEBK YRD8YJXBV2 at 02:50 am AST

$12.00 at FACEBK AGD9BJ3DV2 at 02:53 am AST

$18.00 at FACEBK 8RNN5KFCV2 at 02:58 am AST

$5.00 at FACEBK P8GULJ7CV2 at 03:29 am AST

Someone hacked my Facebook page and changed my email and password as well as I think they changed the phone number too. My initial email was [protected]@yahoo.com and phone number was [protected] I have always used my iPhone and iPad to go on my Facebook page and the person has been adding nasty pictures and Saying im moving which is a lie and trying to sale furniture. My friends have been upset

There is a person that has taken over my account that has the picture of my face. I have tried to report this several times and nothing is being done. Now this person is asking my friend for money and is being a fraud. Pleasemake this account go away. my real account is the picture of my dog and i keep getting notifications that I cannot comment , but i have not done anything wrong. Can you please help me straighting this out.? Thank you so much ! Carma Gifford

I have been unable to get into Facebook in recent days and have received no error messages, or anything similar, just a blank page when I log in. I am able to log in but only get blank pages. Today is the 11th (now the 12th...) and the last time I was able to get on was the 9th I believe.

I used this form because I can't easily get to a simple reporting form for general problem resolution or get easy access to help elsewhere. It is pretty useless when people are having trouble with the site to direct them to access account details that are not accessible until after someone solves the problem and returns access. It is a poorly conceived support system that assumes people having site problems have normal access to the site.

On the 11th of November I was requested to relog into my account. I was not permitted. So I changed my password, again it did not allow me to asking to verify that I was a real user. I did so, asking my mum to assist me from Australia as I did not have service overseas. I uploaded my authentication and was informed that my account was disabled due to a breach. This all occurred on my birthday., while I was travelling. I use messenger to communicate with family to let them know I am safe. This is very unsafe that this happened during a time of travel and I find it essential to communicate with my family and partner.

I have never had an issue with Facebook or posted inappropriate content. Never been given even one warning for inappropriate content.

I was told to authenticate myself and I did. Then face book asked for my id which I thought was a bot much but I uploaded it anyway. Facebook said it was closed and that was it.

account: cassidy Paris was disabled for no reason

email: [protected]@gmail.com

I have been trying to delete my Facebook account and all I have been getting is the.

run around and delays. It was locked because someone hacked it and now I can´t go in to delete my account. If this not settled real soon, then I will file a law suit for your incompetent customer service and how unhelpful they have been to help me delete this lousy account. My name is Sandra Dockeney, [protected] If I don´t hear from your company soon, then legal action will be taken.

I've changed my mobile number, I've changed phones. I no longer have authenticator to verify codes with.

contacting security over and over and over again. asking to switch me to sms txt codes only.

I'm losing business. can't market my listings, can't answer messages for more business. Did nothing wrong. never curse on FB, never post nudes, never harass anyone, never place animal fighting video like the monkey people do. WHY doesn't someone help me?

I will summarize this complaint against Fraudelity with this statement from a very knowledgeable source. A trader at the Chicago Board of Trade explained the ethics of Fraudelity. He told me "Fidelity is not a financial institute for anyone who sincerely wants to plan for their future and their financial well being." "They will skim money from anyone naive enough to believe Fidelity is an honest financial institute." "Fidelity caters to people who need to hide money for tax reasons, and company's who want to do shady things, like stealing pensions and other retirement accounts from employees. " "And believe me, there is business for this kind of unethical institute, who works well with the scum of the earth."

It has made a new account for me but I need to get to my old one that I have had for years. All my contacts and Family is linked to it, as well as business contacts that is greatly needed now. I can provide what ever is needed but I only have access to newer emails and phone numbers. I can answer any questions needed.

Please Help.

User Name Kenyan D Mossett

Any Other question's can be sent to the email that you have on file [protected]@gmail.com

My account at Facebook was frozen, for a 5’th time, on 11/05/2022, Today is 11 /10/2022. They do not say why my account was frozen.

I have tried to follow their instructions. First is to reproduce a series of characters that are not that clear. If you succeed at that then they go through a list of documents that they want me to upload to prove I am me. I have tried to do that, but they do not have the ability to handle it. And they do not need to have that personal info. This classified as social media but that must be the Facebook version of it.