Facebook’s earns a 4.3-star rating from 7791 reviews, showing that the majority of social media users are very satisfied with platform experience.
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eroneous charges
This has just happend to me this morning.. I checked my account and was charged over a hundred dollers for some # I have never heard of.. And I have been reading all kinds of blogs about the same thing happening to people everywhere over the last few months.. We all need to get on the same bog page and file a god damn lawsuite against them!
The complaint has been investigated and resolved to the customer’s satisfaction.
Unsanitary eating conditions
Look at the website and look at the kitchen and the person not wearing shoes and the stuff on her face in the kitchen where they cook. How disgusting.
The complaint has been investigated and resolved to the customer’s satisfaction.
The bar was closed it rained out and everyone brought there stuff in here from the cook out to put it away guess they wasn't here to see or help work thats the people that complain
I have noticed on my bank statement that facebook has been withdrawing money from my checking account since april 2
I have noticed on my bank statement that facebook has been withdrawing money from my checking account since april 2, in various amounts. the most resent amount was $100.65 on the april 5th. the grand total so far is $340.60. I never authorized any charges on my debit card nor would i ever have my debit/ credit cards linked to facebook. I would greatly...
Read full review of Facebook and 5 commentsdouble billing for game credits
3 or 4 times in the past 2 months facebook has double billed my bank acct useing the same com# for game points i like to play the games and spend alot of money but if they keep riping me off im done with them i cant find any way to contact facebook but i would like to eather have the credits or my money back ( [protected]@yahoo.com ) [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I also noticed double charges on Facebook for Candy Crush tokens. FaceBook blew me off and said they combined charges... They closed my complaint without talking ot me. Well that is baloney. I am going to contact the Attorney General. Those people are getting too big for their britches.
I can not reach you all i was charged 4.60 11 times for 2 set of lives it is only 90 cents per set i would like to have my money back in my account
Feb. 4 2013 cglitsch1905 @comcast.net
I was overcharged on my last purchase of facebook credits. I was charged 50.00 and received 260 credits. Will you please check and correct this matter?
Thank You, Bunni Brislane
I was overcharged on my last purchase of facebook credits. I was charged 50.00 and received 260 credits. Will you please check your records?
I also have been scammed by Facebook I was charged $100.00 for 250 Farm Ville $ when it should only been $39.99 charge I have contacted you several times but no reply
even though you say on your phone message that you will let me know why within the next day.
Well it has been a week and no answer yet. No wonder we get upset with Face book May you need to hire more people that know what they are doing.
I am a very upset customer
charges to credit card
I purchased a $20.00 Farmville Zynga games card and was entering it into the computer to receive my Farmville cash and the had one of my credit cards all the information needed to charge something. I did not check the place where it says to apply to a credit card I checked "other" to use the game card I had purchased even entered the pin number but they charged it to my credit card which was not authorized to be used let alone kept on file. I had no idea that information was in a file. I DO NOT leave credit info with any company. I give it out each time. I need you to call my bank Kern Schools Federal Credit Union at [protected] and have them reverse the charges and contact me at [protected] for the Game Card Pin Number. This needs to be done yesterday (immediately Please) I would appreciate you assistance and cooperation with this matter. Sincerely Laurie J. Hardin
The complaint has been investigated and resolved to the customer’s satisfaction.
i purchase zynga poker chips dec 24 2012 for my wife ccharlotta@ymail.com on master card scrossensr@ymail.com idid not get chips or my money back the order id [protected].00 facebook dispute this purchase i need help with this i talk to facebook one time she said she back to me did not [protected] ty
Scammed Designer
A story about customers who bully and try to put you down. Then take your money and run.
Louis Travieso,
I'm going to have to tell a story of a lying cheat cyber bully who is out to ruin the reputation of a quality graphic artist. In this report you're going to find out the true hatred that inside this human being and if you keep supplying him with money or having him take money from people, it's only going to become worste. We need to stop cyber bullies in their tracks.
A few weeks ago, Louis purchased his first logo design from for a cleaning business. It was for a client of his. However he said that it was for himself, but I found out otherwise when I had to stand up and fight.
He loved it. It was basically perfect on the first try and the next logo came in. We charged him a lower price for being a repeat client, to show him that I am not only a fair business man, but I really thought his business couldn't use the name because he didn't research before buying the logo. He told me only the business name for the logo and told me to be creative. I did come up with a few samples a few days late but as a repeat client I was hoping he would understand that I couldn't perform my duties when I was sick. He could have asked for a refund at any point but he did not and he waited for the logo. My website states there are no refunds once the graphic has been sent. Anytime before that, they may get their money back. We work until the client is happy. I delivered the samples to this client and when he saw them, he emailed me with the sickest thing I have ever read.
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Email 1:
Jeremy, I truly believe that some blind Jerry's Kids could have ### out a better product. Do yourself a favor and lay off the weed and COD video games and pay more attention to your business..especially if you want a tattoo parlor. Moreover, I would be scared for your to free hand a design on anyone after seeing the kindergarten crayola spin and color amateur ### your sent me. Just close shop and don't bother anymore.
Your time management is garbage...you need some structure and purpose to your life and need to better understand your clients. If you worked for me and I didn't chop on this graphic, I would fire both of us and close out the biz since this is pound for pound ###.
PS: I guess I get what I pay for and it truly shows...
Enough of my venting...just close your business down.
FAIL
Louis Travieso
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My response:
Is there a reason to even go off on me? How about you gave me no information. Simple as that. Don't blame me for that. I don't appreciate you swearing at me and I'm not threatening you but I'm warning you that I will not tolerate it.
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Email 2:
You should tolerate it and furthermore should quit. This mickey mouse ### is unacceptable and you lying to me for the past 5 days is outright ridcilous. Take your sorry ### back to graphics school (if you have any) and just soak it in since your skills are novice at best. Did I mention I compared you to a ###. FAIL!
Louis Travieso
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My Response:
There is no reason to act this way. You can swear at me all day long. You are very childish and immature and I Feel sorry for you. I wish you the best and I certainly know you are going to need. Good luck to you.
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Email 3:
Hey [censored], why don't you do yourself and SHUT THE f*** UP! Your garbage clip art you sent me highlights that ###s are not creative and apparently are not capable of time management either. I pity your ability and future since you are as talented as hellen keller. I will continue to make fun of ###s like yourself and spread the word why dumb ### like you have no business running a company at all! You pathetic piece of ###!
Louis Travieso
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My Response:
Once again I will have to say I truly feel sorry for you. You continue to show me your lack of intelligence and your lack of dealing with people. I feel sorry that you have such hatred for handicapped people. I don't know what else to say but, I will say that you are becoming annoying and if you keep it up, you will be sorry.
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I did some research and I found out that this is my competition, he was reselling my artwork at a much higher price and his client didn't like it, so he went off on me. Now being competitive is one thing, but to go as low as to do something like this. It's not right and alot of us graphic designers get treated like crap, especially by other designers. We are people too. We are real artists. We are NOT clipart designers like most are.
A Week later he files a chargeback. This is what I have to say to those people who are ripping off hard working americans. We're not going to take it anymore! We have united and we will do everything in our power to stop these cyber bullies and scam artists from taking money from us! This is how we eat and survive.
The complaint has been investigated and resolved to the customer’s satisfaction.
This posting is completly false and should be removed. In no way shape or form did I as a person ever make such hateful comments. This post is nothing more than a novice graphic designer who his upset and mad that a client called him out for being late (2 weeks) and providing faulty work.
severe technical issues
There has been so many technical issues, my 3 Zynga Games via Facebook has been effectively shut down. All of a sudden, all 3 games started to play/act like "Promotional Games". Zynga has tried to blame my internet Browser/computer. I am not the only one! But have decided to complain.
a. Frontier: after it has been moved over to "Pioneer Trail", there is a new pop-up. It cannot be elimitated, and takes up 95% of the screen. If one ignores the pop-up, one can play in the 1 1/2 inch border around the screen!
Before that, many a problems during the last 2 weeks approx.
b. Farmville: I can no longer access this game from Facebook! A friend of mine was trying to help me out, and suggested I see if the problems occur at Zynga's New Sight www.farmville.com... Since I was in there "once" with no issues at all, it is now not possible to obtain my game from Facebook.
c. Cafe World: Can't send gifts or requests to my neighbors. The game very very frequently freezes up! Effectively other than cooking, redecorating: can't do anything. Visiting Neighbors possible, but will more frequently freeze the computer.
Within 4 days I have effectively lost all of my main games! Isn't Zynga on a contract and things haven't worked out "yet"?
The complaint has been investigated and resolved to the customer’s satisfaction.
since it is not EVERYONE that has the issue, it has to be something with compatibility or the like. my girlfriend plays frontier/oregon trail on a daily basis. never had an issue.
unauthorized purchase
I want to talk to a person. I don't know how to do all of these things you want me to fill. out. I did not authorize $219.00 to be taken off my card and purchase facebook credits. I woke up and there facebook credits on my computer. I called my credit card because this happened before and sure enough my credit card was wiped clean by facebook. I am so upset. My credit card information needs to be taken off your facebook credit purchasing system. I need my money back immediately. This is all the money I have and I have buy school clothes. It was a horrible mistake or something ... I am begging you to please give me my money back and you can have have your facebook credits back. I don't want or need them. I don't know how my credit card information was loaded on there today to purchase these credits. I was asleep and since this happened before I know I WOULD NEVER EVER BUY FACEBOOK CREDITS AGAIN. Please call me at [protected]. Mitzi Keeling. Oh, ya, you have that information already.PLEASE PLEASE CALL NOW. URGENT. SCHOOL STARTS TOMORROW! MY CREDIT CARD SAID YOU WOULD CORRECT THIS MISTAKE. PLEASE DO
Hi Carla, This is a receipt for your payment of $200.00 to Facebook for 1400 Rubies.Payment DetailsItem:1400 RubiesDate:Sunday, April 27, 2014 at 4:51pmPayment ID:545255782257975App:Royal StoryPurchased With:Credit CardTotal:$200.00 USDDispute this purchaseView Receipt OnlineMore Information:Visit the Facebook Apps and Games pageVisit our help center for help or questions about Facebook paymentsPurchases are non-refundable, except where required by law, and are subject to the Facebook Payments Terms and the Facebook Payments Privacy Policy.This account statement
lets you easily view the transactions you have made on Facebook for the
past 30 days. You can also see all of your transactions in the Payments
section of your Account Settings.If you have a question about any transaction in your account statement please visit the Facebook Payments Support Center as soon as you can. This was not authorised please refund.
CHARGE HAS APPEARED ON MY CREDIT CARD BILL WHICH I AM UNAWARE OF. (2469216F400NKENN)
FACEBK*WSEVD5WM92 (03/25) $50.00. Can you provide details please?
i have tried 3 times to send this complaint only to get a database 2error message each time i will try this one more time then i am going to call the BBB and in the am call the bank and report my card stolen i only make $200.00 a week at my job and you idiots just charged my debit card $200.00 on 5/19/13 which overdrafted my acct and charged me a $32.00 fee then again on 5/20/13 that took my money . I have never spent more than $10.00 at a time on facebook in my life I WANT MY MONEY BACK NOW CALL ME AND I WILL GIVE YOU THE CREDIT CARD NUMBER!
Treatment twards a customer
This man, Big Lee had a rv for sale on craig's list, he also owns a towing buisness, which the building, and his trucks all are painted with purle and gold, LSU. During the couple of days doing buisness with him, he acted totaly rude and obnoxious, he used curse words, the f word repeately, and talked about how he goes out in his underwear, and waved his underwear in front of my face! I got into a heated argument with him on how he is acting twards a customer, and I told him this is a good way on loosing customers. He told me he doesn't care! He also told me to shut-up, and called me stupid! He also said he is, or was a Deputy Sheriff! The only reason I continued to buy the rv, because I really wanted it, and I couldn't get this for a low price! I will never ever do buisness with this man again!
The complaint has been investigated and resolved to the customer’s satisfaction.
unwanted charges on my credit card
Upon checking my bank status, I found several charges from facebook that I never made. In fact, I dont even have a facebook.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have over 500 in charges from facebook, and I too dont even have a facebook account. Discovered this yesterday. Has caused overdrafts to the tune of 800 in addition to the 500 they took. Try and file a complaint with facebook? not if your not a facebook member. Seems to me that if i'm good enough to have a bank account for them to bleed dry, I should be good enough to speak to in spite of my oversion to their product.
Unauthorized charges
unauthorized charges - underage grandson playing games on internet. credits charged to my credit card without being autorized by me. I never gave my credit card number to facebook or c.facebook.com/credit.
Read full review of Facebook and 55 commentscharged my credit card $99.00 for something I didn't order
facebook charged my credit card $99.00 for what i don't know and i did NOT authorize and no one will talk to me i want my money back.there should be a # for me to call them but there isn't.
Wow, I can't believe I am posting this again:
You are the victim of identity theft. Call your bank and CC company and report this. The charges will be reversed and you will get new numbers. You will never get through to Facebook. Let your bank and CC companies deal with that.
to take action on my fake id
dear sir
someone has created my fake id that is monika mukhija lives in sonipet india and sending friend request to boys .
i hope you will take some action on this. sir please delete my fake id.DUE to this fake id my father is scolding me he is thinking i have created that id
dear sir
someone has created my fake id that is monika mukhija lives in sonipet india and sending friend request to boys .
i hope you will take some action on this. sir please delete my fake id.DUE to this fake id my father is scolding me he is thinking i have created that id
The complaint has been investigated and resolved to the customer’s satisfaction.
Dear Sir,
Someone make my sister Facebook fake id. For this reason she faces many problems in society and education side. This fake id uses her picture, her school name, her name etc. Please take an action about this fake id. I need your help please delete her fake account as soon as possible. Please take immediate action.
Here I give information about fake id
Name: Yesmin Lima
School Name : west dhanmondi yousuf high school
Current City Dhaka
Fack account address: https://www.facebook.com/yesmin.lima.73
Plz information my on this number [protected] / facebook account syedrajuahmed13@gmail.com
dear sir,
Someone make my sister facebook fake id. for this reason she faces many problems in society and education side. This fake id uses her picture, her school name, her name etc. Please take an action about this fake id. I need your help please delete her fake account as soon as possible. Please please take immediate action.
Here I give information about fake id
Name: Sumara Sam
School Name : Army meadical collage
Current City Rawalpandi
Facebook account : Sumara.sam.9
Plz information my on this number [protected] / facebook account aqib4220@yahoo.com
fazal.rabi.8711 facebook in my name fake please block this id
hello facebook administrator please delete this fake account named as navi dhiman i am a victim of my fake id someone has uploaded my photo and someone is posting very bad comments and post this person is harassing me this person is posting update to meet and creating lots of problem i need your help please delete my fake account as soon as possible i and my other friends have blocked and report many times but nothing is happening if u can trace this person that form where he is updating his account please tell me so that we can put him behind the bars thank you...fake id is..navi.dhiman.351
hello facebook administrator please delete this fake account named as JAGPREET SANDHU i am a victim of my fake id someone has uploaded my photo and someone is posting very bad comments and post this person is harassing me this person is posting update to meet and creating lots of problem i need your help please delete my fake account as soon as possible i and my other friends have blocked and report many times but nothing is happening if u can trace this person that form where he is updating his account please tell me so that we can put him behind the bars thank you
This website is not affiliated with facebook. If you want to have a fake profile removed, click on the "report/block" option on the profile and let facebook know what has happened.
dear sir
someone has created my fake id that is minakshi chouhan lives in bhanpura in mandsour and sending friend request to boys .
i hope you will take some action on this. sir please delete my fake id.DUE to this fake id my father is scolding me he is thinking i have created that id.please...please...
dear sir
someone has created my fake id that is lithi lithy lives in chittagong bangladesh and sending friend request to boys .
i hope you will take some action on this. sir please delete my fake id.DUE to this fake id my father is scolding me he is thinking i have created that id.please...please...
salam sir ye ek fack id hai isne ek larki k nam se fack id banai hai or apne wall par ek larki ka number bhi post kia hai woh bechari ro rahi thi plz help me plz ye id hai uski princes.sidra76@yahoo.com
or ye link hai https://www.facebook.com/profile.php?id=100003567935541&sk=info
sir plzz take some action.. someone has created mi fake account using mY photos and uploading vulgar status;. and threatng me also..dis is making me realii upseting.. plzz take immediate action.
Scam loan agent
I was approached by these people, Fiana Fifita & Olive Fifita as well. I had a bad feeling from the get-go. They wanted money upfront for loan fees. Having talked to my dad who has bought 3 properties we thought I thought that was unusual. At first I didn't give them the 1% broker fee because I thought I had to pay that at closing. They keep insisting, they said they couldn't process our loan until we gave them the loan fee. About a week later I wrote them a check for $2, 735 and they walked into the bank an cashed it. I thought that was unusual as well. Anyway, 3 months went by and I can't get a hold of them. I had to go to another lender, a real loan officer helped me and didn't charge me anything. How can these people get away with stuff like this? Isn't there anyone out there to protect us consumers of fraud from people like Otoota Fifita & Olive Fifita? Just a friendly warning to anyone living in the Salt Lake, UT area.
The complaint has been investigated and resolved to the customer’s satisfaction.
Poor Quality
On May 13, 2011, I purchased 8 oz. of 22 inch Remy Virgin Hair from Madira Hair Company. Since the company's website was inactive, I was forced to make the purchase through Paypal. The total cost of the hair was $203.60, and I received the hair on May 17, 2011. On May 21st after a thorough inspection of the hair, I noticed the length of the hair was significantly different, the hair had many gray strands and the bundle contained a lot of split ends. Only one quarter of the hair was 22 inches long, the length advertised.
I immediately emailed the merchant to express my concerns and to ask questions about the hair. She replied that the different lengths and split ends were normal, but if I still had any concerns to call her. I called her to ask about her exchange policy and to discuss the hair. She said the hair isn’t even because the donors did not have blunt cuts. She said I could dye the hair and clip the ends until it was even. She said its virgin hair which means the hair lacks chemical processes and could be dyed, however, she warned me about adversities if I bleached the hair. I assured her that the hair would be colored black using a rinse and no bleach.
On May 23, 2011, after dyeing the hair, I noticed many metallic strands. Since I have bought and dyed hair for several years, I know that metallic strands are an indication that the hair was previously dyed to cover gray strands of hair. It soon became apparent that some of the hair had already been dyed. After the dyeing and shampooing of the hair, the hair was extremely matted. I could not comb the hair, untangle the hair or use the hair. I called the merchant back and asked about the return or exchange policy again.
At that time she refused to exchange the hair or allow me to return it because of the company 5 day return policy which was not located on the receipt, Website (since it is inactive), nor Facebook page. I told her I would have returned hair when I first called her had she not told me to dye the hair for the grey strands, and had she not told me the hair was normal and all I had to do was clip it and dye it. I told her I called her during the 5 day period and once she knew the hair was defective she should have allowed me to return the hair during that time, instead of giving me solutions on how to fix the hair. She said “well it’s too late now.” As a result, I am not able to use hair that cost $203.60. Per Paypal, the case has been appealed and is currently being viewed by their staff
The picture attached is the hair (matted) lost while attempting to untangle the hair. BEWARE of this Merchant!
The complaint has been investigated and resolved to the customer’s satisfaction.
locked me out
they have locked me out of my page I reset my password that I used to just keep logged in until my we got a letter from or bank saying that one of the gaes I bought from was from out of the United states so I went in and delete my number and then I tried several times to get back into my account and I just puchased money for a game but I went through papal I have spent alot of money and time on 2 games and all I want is my facebook account back with all my pictuers all my friends and family I called there face book # several times and it gives me this code c.facebook.com/credits and here is were it brought me I think facebook is great but its not fare when i didn't do nothing wrong i followed there e-mails how to get my password and it just keeps locking me outfor 24 hours and I wait for the 24 hours now and it brings up this page that I need to use the name I signed in with but at the top it says your locked out ofr 24 hours
The complaint has been investigated and resolved to the customer’s satisfaction.
I am having alot of isssue with facebook, someone has gone ther and said it was me, and now they have me block me for 14 days, they also geting into my e-mail addness, this madness need to stop this not the first time, also saying ugly things that Iam not useing, please call at Home [protected] Marilyn
scams hackers aracial playground wrongdoings other
Hacked into my computer and put malware on my computer and notebook Every intergrated site I went on the hacker followed it had gotten so intense I clled the fbi when I tryed to contact facebook about this problem They would not return my emails or would they investigate the hacker mangage to get into my phone she is recording or imaging everything that I am texing now Ii am so sorry I got on facebook I hope she is taking down what I am texing because if I am not left alone I am getting channel 4 involved to find out what type of equipment she is using I am also paying extra money to have my computer scaned everyday all this its a nightmare I did have a life before I got on face book there are other people she is doing this to help me stop this madness
The complaint has been investigated and resolved to the customer’s satisfaction.
ugh.. thanks for giving me nightmares with those pics.
... and what are the pics for.
overcharged on visa
While playing Texas Holdem, (play money), I purchased two Five dollar amounts for chips I agreed, One which was a VIP membership for five dollars, ( for VIP I was double charge, two five dollar amounts for VIP membership came through, Then I agreed for two 10.00 amounts, and five came through. I want to contact facebook and get my money back. I do not know how to contact them. This activity was on the 17th of May. This has happened before. Please help get my money back. This is not fair. Who do I call?
All I want is for the money to be replaced. I will never use my card on Facebook again...Thank you. Marilyn House...
groups are buggy
The groups facility on Facebook is very buggy
a) There is sometimes such a delay in uploading pictures or posts that I accidentally upload it more than once.
b) Posts that I delete keep reappearing, posts that I haven't deleted keep disappearing
c) Events that I create using groups disappear
d) Friends that I add disappear from the list but when I try add them again it says "this friend has already been added"
Added to that groups should NOT be allowed to automatically add people, it should only send invites (like events do). It should also not allow access to the members information to other members of the group who are not necessarily friends. These are old problems, I encountered complaints about the exact same things posted in 2010. Why has nothing been done to fix this potentially useful function of facebook?
fraudulent charges
my twelve year old son used my credit/debit to purchase over $600.00 worth of whatever merchandise from facebook site. Now I am having the the difficult task of dealing with the bank and police to reverse these that were absolutely unauthorized. please call asap!
Read full review of Facebook and 4 commentsFacebook Reviews 0
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About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
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- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
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- The company's response or lack thereof.
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Overview of Facebook complaint handling
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Facebook Contacts
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Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
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Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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Facebook social media
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Most discussed Facebook complaints
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Same thing here but I don’t even have a face book someone charged my debit card for 51.84 dollars I called my bank and they said I purchased something from Facebook I told them I don’t even own a Facebook they canceled my card and sending me a new one if this happens again I am definitely going to a lawyer and seeing what I can do about these fraudulent charges and how they help they got my debit card information!
plz give me how we upload a fb gif on timeskine
Did the same to me, unauthorised charges to credit card, four in two day, amounts up to 327.57 total over $600.00. Someone needs to spend time behind bars.
Andre Lalonde
Brighton, On. CA
i have had four charges to my debit card that i filed a fraud charge for with my bank. two $54+, one $27 and one $162+. needless to say most people, including myself, cannot afford for these kinds of payments to be taken from their accounts. due to this, my debit card has been cancelled and it will be two weeks before i receive my new one, had to go to the bank (which is in a neighboring town) to file the paperwork and am extremely upset by this situation. looks to me like this is a very serious situation for many people. hope everyone gets their accounts fixed and whoever or whatever is creating this situation is taken care of. i do like my facebook account to keep in touch with friends, play games and keep up with my community. would hate to have to close my account completely.
The same thing happened to me too. There were 8 separate charges, each in the amount of $10.10. I disputed the charges with my bank, but there's no way to contact FB to find out what has happened. I never bought anything from Face Book and they should not have my CC information.
I just got my bank statement today, and I was dumbfounded when I read of a withdrawal that I had NO KNOWLEDGE of, and MY BANK OF AMERICA paid it to, Facebook.Com*lpap322ss www.fb.me/cc CA at the tune of $50.00 for 100 energy refill... What ever that is? I would like to know how they got my debit card #? I did not order this.. Never have I ordered anything FROM FACEBOOK. One time ordered on e bay and payed threw PayPal that's all nothing more.. I'll never see my $50.00 dollars I'll bet...I'm huggmugg here in Clovis, Ca.
I was shocked when i checked my account WWW.FB.ME/CCFACEBOOK.COM have acess illegally to my debit
mastercard without my authority or my knowledge on 10th December this year, bill my card 128.91€, 42.98€ on 13rd December, twiice 17.19€ on the same day, then twiice 17.31€ the next day 14th December. I just want to know how this is possible and if someone can help me to get my money back. Please help me. I'm from Paris
I am LIVID I was not able to pay for my car insurance and reregister my car. when I went to the DMV I was just going to pay and My card was denied! WTH! Does anyone have any updates on this? As I look now I have a bunch of charges from facebook, mostly $1 here and $3 there. STRANGE ! I do not have any receipt in email. When I look in my account page on facebook. There is not record that I have ever bought anything from Facebook.
SOMEONE HAS TO FIGURE THIS OUT!
i had same in Russia. i need to know who did it. if somebody knows how to find out?
Same here (UK)! Unauthorised charges!
Why can't Facebook provide a proper check before charging people?!