Procter & Gamble
Reviews and Complaints

January 5, 2016 I had 4 Duracell AAA batteries installed in an IPhone compatible Withings blood pressure monitor, one of which leaked. I last used the monitor in May, 2015. When I tried to use the monitor last week, it would not activate. I exchanged batteries and it still didn't work. I then noticed that one of the batteries had leaked in the compartment and covered the contact with a white substance. The leak contents apparently compromised the battery contact, which I tried to clean off, and now the monitor no longer works. I would like a replacement. I have tried to contact Duracell via their "guarantee" phone number but it is always busy. Thank you

On the 24/12/2015. I brought some duracell batteries. I but them in my sons robot. So when he got up he could play. But no it would not work. So I opened the back to found out the batteries have leaked. U can images my son face. As he is austic. So he had a melt down. I man not happy at all. I think something should be done about this.

Am not able to find in any markets. Used to purchase at Walmart but they no longer seem to have it. I have checked various markets to no avail. I guess it's another one of those things that if it works take it off the market. it was great for burned on food or even burnt pans. Loved the stuff and was introduced to it by our priest.

I purchased the Febreze Vent clip approximately 6 months ago, and due to its defective (and very cheap) design it leaked and caused major damage to my car dash board. Febreze and PG clearly have notice of this defective product but continue to sell them, as I keep seeing them in the stores. I did some research and saw that there is a class action attorney in San Francisco named Craig Ramsdell (his email listed is [protected]@arilaw.com) who is helping consumers to deal with this issue, since there are others who have the same problem. He seemed like a nice guy, so anyone else who has had this problem may consider contacting him too see if he can help out. Good luck.

I have had nothing but leaking problems with Duracell Batteries for the past 2-3 years. The latest problem is unbelievable. I purchased a 24 pack of Duracell Coppertop AAA Batteries appx. 6 months ago (stored at room temperature in A/C home). Today when I went to open the pack, 2 of the batteries are COMPLETELY leaked out & oozed over the other ones. Now, this is a Brand New SEALED pack, with an expiration date of 2024! This is the last straw. NEVER again will I purchase Duracell. I have been a faithful customer for over 35 years. The past 2-3 years I have had to complain numerous times with Duracell & Proctor & Gamble as I had almost every item with a Duracell in, leak out. When I complained, I was told I either installed them incorrectly, stored them too high or low temp. etc., anything to make the consumer think he was at fault. I figured over $2000.00 that I spent over 35 years of Duracell purchases! I have had to replace 2 wall clocks (One a very high priced one), 3 radios, a weather radio, 3 good quality Logitech mice (Computer mouse x3!), a weather station, 2 grandkids battery operated toys + much more! They could only send me shipping bags to return them for inspection, 3 times!, after I explained precisely that I had to discard them as they were completely leaked out. NO refund, NO free coupons, NO offer to pay for all the electronic items...nothing. This was the last straw for me. Please look at my downloaded photos. I will not ever allow a Duracell Battery in this house again. I have repeated this to hundreds of friends, relatives & business clients & each one has almost the same problem. I do not understand how a company can produce an excellent product for so many years & then completely reverse it's quality and image!

I too am looking for this product everywhere, but to no avail. This is my favorite product. I found this and it worked just as it said it would. Who knew truth in advertising was still alive. It seems lately I find a great product and sure enough it is discontinued in a few months. Please guide me to a place in which I can purchase it. Thanks much gail [protected]@roadrunner.com

I have had 3, 9 volt batteries, have there bottoms pop off. It sounds like a cap gun or a firer cracker going off. This last one popped off while it was sitting on my desk, the bottom square piece of metal hit me in the chest. What I want to know is should I get rid of all my 9 volt Duracell batteries for safety reasons. And what is the company going to do to make this right, some or even my self could lose a eye, I don't even know wear the other piece went too. P.S they are not around any heat source when this happened. Like I said it was sitting on my desk, it happen right in front of me.
Thank you for your time.
My email
[protected]@hotmail.ca

My baie is using no2 of pampers. I have to say that i cant speak good of pamper. I keeps on leaking and realy bad also. I have to change her clothing evey hour reasn of the leaking. If so poops the poop comes out at the back. Pamper is not the goog qaulity as it use to be years back. I cant use any other nappy because they are the only one that does not give her a rash. I need someone of pa. Pers to contact me soon. Thank you

Hi I buy pampers nappies every month for my baby who is 1year and 6 month old bt I have a constant problem with pampers he wets himself out through the side of nappy nd the gel constantly breaks through nappy.I very disappointed because now I have to use more nappies everything time he wets himself nd gel lays everywhere.

My name is Cristelle. I have been buying pampers since my son was born. He is 2 years old. I believe in pampers. But a week age i bought a pack. Im not happy! Usualy it keeps hom dry for atleast 6-7 hours. But with this pack every, ot even 2 hours he is soaking wet, so bad that all his clothes are wet as well! What am i to do? The packs barcode is [protected]. Regards Cristelle Leach

My husband bought a game camera to record wildlife.
The batteries died so he opened the back to replace them and they had leaked acid all through the contacts! The date on them is Dec 2022! WTH?
Now he needs a new camera.
Duracell, you owe him $150.00! Send check made out to Mark Taylor, mail to the address on this complaint.

We were using Pampers since the birth of our son 11 and a half months ago.We usually buy a lot because we live in a small town and have to drive 80km to the big city.The last box we bought is of very poor quality.It's leaking all over, the seams are coming loose and the gel inside looks like big breadcrumbs.Please see attached pictures.

I was always a big admirer of the Duracell. I always prefer to buy these expensive batteries over the cheap ones, just for the simple reason that they are long living and has some reputation of LEAK-PROOF.
I noticed first leak in the sealed pack itself. They were AAA batteries.
Then I saw leak in my remote AC. But I thought that because it was in basement and the conditions are a little harsh, may be thats why they leaked. But mind it that we use that remote almost 3-4 days a week.
Third instance I noticed them leak made me fume. I am watching my TV almost 350 days an year. Hardly few days are left without using my Plasma remote. One day the remote stopped working. To my surprise when I opened, the batteries in that remote were leaked completely. I have attached the picture of the same.
I really don't have any idea to how to sue these guys. The touch of the smart remote is now completely gone and is un-repairable. It will cost me ˆ5000.00 for that remote.
If anyone there is reading these complaints, I would like to request you to please take action and get me a compensation from them, so that they learn a lesson and do not put this crap in the market. It's a hard earned money with lot of difficulty, it hurts a lot.
regards

I bought a 16 count package of Duracell 312 hearing aid batteries. So far, 7 out of 11 of them have quit working in 2 - 3 days. And they are leaking! I called the customer service phone number only to be told that it wasn't "battery acid" and they would send me a coupon for replacements. The $10 off coupon didn't cover the cost and who wants to use more of a product they don't trust. I'm afraid that these leaking batteries will ruin my $$$expensive hearing aids.

I've been buying sam's batterries for yrs. since you changed to the duracell i've noticed they don't have power or the lasting cranking power of the old Champions you use to sell. don't know why you change a good thing. Golf carts you better be close to the shop when the gauge moves at all and i just changed my 5 yr old batteries in one of my large trucks preparing for winter, tempted to put the old ones back in. Looking for a new battery supplier. l Disapointed Larry Sanger

WARNING for all Duracell batteries from AAA to D size. I have purged my entire electronic equipment of all duracell batteries. They now destroyed another piece of equipment through the failure of leakage. Even prior to the expiration date on the side. I've lost an expensive Nikon SB Flash to quality flashlights to clocks. They don't seem to be able keep their chemicals inside and the leakeage has destroyed my hard earned equipment and electronics. Their failure rate is extremely high compared to the other brands. What seems to be the problem? The part everyone will encounter is the equipment that isn't used everyday and has been sitting around in a normal enviroment waiting to used. No more "Copper Tops" and leaky bottoms for me.

I purchased the Linen/Fresh Scent Febreeze Liquid Air freshener that is made to clip on to your air vent. I have had it in my car for four days now. Today I noticed it leaked all the way down my dashboard, and completely stripped away the paint. I am irate because it is a product specifically made for the car interior, yet it is not friendly at all with the contact of any car surface. Do not buy! And do not buy any liquid air freshener. It will easily damage your cars interior when come in contact with.

Proctor & Gamble is cheating the customer by making the bars of bath soap smaller at the same price!
For decades they put out a decent product at a decent size then, they slip in a smaller bar and now they've even managed to make it even smaller, again!
This is nothing, but pure greed!

Stop buying from them to show them without us their profit will shrink to zero!