Procter & Gamble
Reviews and Complaints

I installed a Febreze CLip-on auto air freshener. About (10) days later it leaked and did damage to the dash trim around the radio, CD, air vent. I contacted P&G and they sent me a complaint questionnaire, which if completed they said they will consider, review your claim. The catch is you need to have the Febreze Clip-on AND the original packaging. I spent the time to fill out the questionnaire, take/send (12) pictures, acquire (2) damage estimates (Nissan's quote was over $3, 000) and explained I thought it was unreasonable expectation for a consumer to have the packaging for a $5.00 air freshener for over a week after purchase, PLUS save an air freshener that was leaking on your hand and just damaged the dash board of a new car…The P&G response boils down to thanks for filling out the form, but without the clip-on and packaging we cannot "evaluate the merits of your claim." In other words by requiring the packaging and clip-on they can skirt the fast majority of claims.

I want to warn everyone to stay away from Duracell batteries. I have been using Duracell batteries for years and in the past I have been very pleased with the batteries, but not anymore. We have been buying our batteries from Walmart and recently I found the batteries in my Samsung TV, I want to warn everyone to stay away from Duracell batteries. I have been using Duracell batteries for years and in the past I have been very pleased with the batteries, but not anymore. We have been buying our batteries from Walmart and recently I found that my Samsung TV controller was fill with batteries acid., I bought and new 8 pack of AA's and put one in a clock, it went died in 3 weeks and then I put two in a flashlight and went to use it 2 weeks later the batteries were died. In the past I was a Maintenance Supervisor and would order and use 100 of them a year they were the best they lasted forever.

Bought a 24 pack of Duracell AA batteries, from Wal-Mart. Installed In 3 different cameras. After one week all the batteries failed. I did not have leaking, but it just seemed to be a bad batch. Usually the batteries last about one year in these same 3 cameras. I tested the batteries in other products. Batteries had no power. I would like to be reimbursed.

Hi I am writing to you as I am very disappointed in this product. I bought the bumper pack with 1a razor and blades (10 I think)for my boyfriend and the blades are awful. The blue strip disappears after 1 underarm use (I used a blade) and the blade itself does not provide a close shave. I then asked my boyfriend what he thought of them and he confirmed it also that the blades where just not as good as they used to be. He was finding he had 4 o clock shadow at 11 am. After speaking to my mum about it she also advised that my dad had the same issue with the bumper pack blades and ended up buying the Gillette turbo individual and found these where much better, Are the sub standard razors being used for the bumper packs? These are not cheap and feel that there is something going on as 3 people cant be wrong from the same family.

Hi folks

I too have had problems with leaking and exploding batteries. This latest incident occurred shortly after placing new batteries ( purchased from Costco) in my Bushnell Scout camera. I started hearing pops and fizzes. I had the camera on my passenger seat and was preparing to set camera up. Looked towards camera and saw liquid coming out of batteries as they continued to pop. I was in my truck, and in closed area - could inhaling this leakage cause health issues?

These batteries came out of a new, unopened package - I believe a 40 pack.

I immediately called Duracel and filed a claim. I was instructed to place each battery in its own zip lock sandwich bag. And to Send my ruined camera, along with defective and leaking batteries to Duracell. I warned to return the remainder of the 40 pack but was told it was not necessary.

Yesterday, I received a letter from Duracell offering $110.00 for my camera that I paid $199.00. They did not offer to refund my money for the batteries or provide free replacement batteries.

I called them and spoke to a supervisor. I ask why am I, the consumer responsible for their defective products?

I had a similar problem a year ago or so. In that instance, I opened a camera and found leaking batteries.

All of the batteries with issues came from Costco. All of my batteries are stored in a cabinet in my laundry room.

So, they sell us a defective product and require us, the consumers to handle these leaking batteries, possibly putting our health a risk.

Maybe it's time for a class action lawsuit. I'm in, sign me up.

I started using your old spice fresh high endurance, because I an Military and very active. I quickly started to notice it is somehow pulling the skin from my armpits as in a burning almost causing it to peel, I can send pictures if needed. I'm not sure if its a bad batch or the brand. I sent pictures to show some of the burn and peeled skin, the product should checked. 7-29-18

[protected] Michael

I was wearing a headlamp with three new Aa batteries and they exploded an dripped acid down my head and neck causing scars and loss of hair I immediately headed to the hospital but the damage was already done.the headlamp was 2 years old and I had never had any issues until now which I only had the new batteries in for 25-45 minutes. I had documented hospital visit to match...[protected]@gmail.com message me ...f**k them it's ridiculous

On June 26/18 my wife went to Thriftway Drugs in Lethbridge @ 702-13th. street north T1H2T1 [protected]) to look for some deals.
She bought Olay Eyes @29.99 which was a discounted price.
Next day she applied and there was no apparent change to her eyes puffiness. she applied again but not much change. It was claiming instant eye bags out.
On the third day she found out there was no liquid (drops) coming out.
We went to Thriftway Drugs for money back. Their reply was contact the company.
What can you do to help?

June 4, 2018 my wireless keyboard stopped working and I discovered the batteries in had totally failed - they are covered with a salty-like compound which is all over the batteries as well as the battery compartment. I tried cleaning the compartment and putting in new batteries but it still won't work. The expiration date is 2022! How can this be?

I had these clips in my car and just today noticed they leaked and ruined underneath my vent area. Now upon further research I see they have known about this issue and have done nothing to fix it. I sure hope some type of resolution is offered to consumers because this made a horrible looking spot that peeled all the black off of my lexus interior under where my vents are.

About a $30 bag of Pampers I bought them it was a waste of my time and money I'm very disappointed with the company. I have to buy them often my kid soak them up in 3 days. Pooped everywhere I'm not sure why I have to make a long complaint when I really have not that much to say the problem is about a $30 box of Pampers Pampers sucked my son was pissy all night long all throughout the day [censored] on himself often leak through the Pampers it was a waste of money the Pampers were to last a week or so they lasted 3 to 4 days

I have been a longtime customer of Duracell, but after three ruined appliances in less than a year due to leaking Coppertop Duracell batteries, I am switching. All of these leaked 5-6 years before the end date printed on them; this hasn't been a problem for 20+ years prior, so I must conclude they have cheapened the product. The cost to replace the damaged goods far exceeds the cost of the battery, so I'm researching battery ratings to find one that will provide the quality Duracell used to put in theirs. Goodbye Duracell.

Have purchased 2 of these products and after just a few uses one side stops ejecting cleaner. With one side working only this takes twice as long to get the job done. I purchased a second one because I liked the job that the product does but I am not happy with he quality of the product. Especially having the same problem out of the second one. Change batteries on both to no avail.

I placed an order for a drone on tomtop and was successful by doing so and the money was deducted by my credit card. The shipping method was by priority shipping which displayed 3 to 6 days for shipping the item. But the status of the item is just been shown as processing and since then not a single informations about the item and non on the customer service team is tempting to my mails! Please help me get my hard earned money!

Feb 15th 2017
Duracell Leaking Batteries!
What's going on with Duracell?
Over the last 2 or 3 years they have gone from the best to the absolute worst batteries you can purchase.
I just lost three pieces of equipment because of Duracell Batteries leakage, with a cost of more than $500 to me.
I used to purchase my Duracell Batteries from Costco in large quantises, not anymore.
I found brand new Duracell Batteries still in the package and never used with more than two years left before the expiry date and the Duracell Batteries stated to leak already.
As I can see on the Internet there are many, many other very unhappy Duracell customers out there with the same experience I am having.
Duracell had proven to me that they know how to produce an excellent Battery but have chosen to stick it to us and sell garbage to their trusting customers.
I also will forward this complaint to Costco's Customer Service.
If Costco is aware of a problem with a produce they are selling and not doing anything about it then they also should be held responsible for our (the Customers) losses.
Regards
You're Ex Loyal Customer

PS: A message to management
It is hard to earn a Loyal Customer,
It is easy to loos a Loyal Customer,
When you have lost a Loyal Customer you almost never have them come back

Not what it used to be
I've used bounty towels for many years. The towels I purchased recently are noticeably different and inferior to the last package. I even compared two sheets side by side, one from the older package and one from the newer. The newer ones are thinner, less absorbent, rougher. You have ruined a very good product.
I have complained to proctor & gamble several times in the last few months and they just offer coupons. Also they will not admit to the inferior change. The money wouldn't be an issue if the paper towels remained the same as in the past.
What can we do to correct this?

Got some new aa batteries out and before i could put them in a thermostate 1 of them squirted me in the eye and burned the outside of my eyelid and got alittle in my eye luckly i can still see out of it and continue to work

Very unhappy
Customer with Duracell batteries
Any questions email me at [protected]@yahoo.com or call me at [protected]
Thank you
Calvin Satcher

I bought four of these rechargeable batteries for my Cannon Camera after about 3 months they needed to be recharged, these batteries will not charge over 1 volt, I've tried two different charges to no avail. These batteries cost over $20.00 dollars and I feel that I've been ripped off. 1.2v/2500MAh made in Japan, [protected], 40148574RG This is all the information that I have on the batteries would like replacement or money back. Would like feed back.

Thank You

Beware Chinese made Duracell AA batteries.
I've always purchased Duracell AA batteries through Costco. Many of the last batch have leaked in a variety of my remote controls. Recently I've found leaking in batteries in at least 4. I'm throwing all of them away and replacing them with other batteries not made in China. I used to trust Duracell but no longer. I see on the P&G website that others are complaining of the same problem.

I put a Febreze car vent air freshener in my car on Sunday. The smell was overwhelmingly chemical (supposed to be fresh linen), so I removed it on Monday, only to find that it had melted the area all around the vent knob, permanently damaging the interior of my car.