on May 23th l noticed $265 taken from my bank account from Food Basics l contacted your company on CHAT as l have been sick and unable to talk, l again contacted numerous times always told it was a mistake and will be corrected well here we are a week later and still no money refunded... l also had an prior issue as l had asked for month to month membership to see how this would work out... and again they took out for a year... l would never of used your services every again had l not paid for a year l am so disappointed with your not just your service but the way you fix the issue, l am stuck with a year and then you seem to take money from my account last time it was over $300 gave me this excuse and another but within 3 days l was refunded 60 then another 60 and then the final amount and now $265 exactly the amount... do you abuse the seniors this way so angry right now l am so glad l can not speak cause l would give you quite a few words... l even contacted my band 2 days ago to stop the transaction but still have not heard from them either... please rectify this issue... social media has heard my story trust me... SENIORS BEWARE.
Claimed loss: $265.00
Desired outcome: l get my yearly fee l paid back $111. and the amount taken out of $265 from my bank account so no more of this can happen.
Confidential Information Hidden: This section contains confidential information visible to verified Food Basics representatives only. If you are affiliated with Food Basics, please claim your business to access these details.
We have received your comment. Thank you!