Menu
For Business Write a review File a complaint
Frigidaire Customer Service Phone, Email, Contacts

Frigidaire
Reviews and Complaints

www.frigidaire.com

Learn how the rating is calculated

1.4 6 Reviews 882 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Frigidaire Complaints 882

ComplaintsBoard
T
12:00 am EST

Frigidaire no more general motors made crap for me!

We bought our stacking Frigidaire (top load) washer/dryer about seven years ago. We had an old Frigidaire pair that we gave away when we bought this troublemaker. The old washer filtered the water so the lint did not get into the pump and stop it up. This new unit has no such feature and occasionally "surprises" us with about 20 gallons of water on the floor. No more General Motors made crap for me. Next time, I'm going with a foreign-made model.

Read full review of Frigidaire and 1 comment
Hide full review
1 comment
Add a comment
L
L
Larry Larson
Send a message
Jan 18, 2007 9:37 am EST

Note that GM sold the Frigidaire division over twenty years ago. The old GM built machines were bulletproof (I have some coin operated ones in an apartment that were bought in the 60s.). I don't know who makes the new ones.

ComplaintsBoard
F
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Just has the control box on the refrigerator (model FR523W3AW5) replaced. From speaking to the repairman this is a very common problem. The repair man said they have has this problem since the model came off the assembly line. The cost was $114.90 plus $75 service charge. I would appreciate if Frigidaire would split the cost with me. The manufacturing date...

Read full review of Frigidaire and 29 comments

Frigidaire Reviews 0

Looks like Frigidaire has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Frigidaire, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Frigidaire

Screenshot Frigidaire
Frigidaire specializes in consumer appliances, offering a range of products including refrigerators, freezers, stoves, and dishwashers. They provide home solutions with a focus on kitchen and laundry appliances, aiming to combine functionality with user-friendly designs. Their services include sales support and appliance repair.
How to file a complaint about Frigidaire?

1. Log in or create an account: If you already have an account on ComplaintsBoard.com, please log in using your username and password. If you do not have an account, you will need to create one by clicking on the 'Sign Up' option and following the registration process.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of the main issue you have encountered with Frigidaire. This title should be clear and to the point, allowing readers to understand the nature of your complaint at a glance.

4. Detailing the experience: In the complaint description, be as detailed as possible. Include key areas such as product quality, customer service, warranty, delivery, and repair services. Describe the nature of the problem with your Frigidaire appliance or service, including any model numbers or service identifiers. If you've had transactions with the company, mention dates, amounts, and any reference numbers. Explain the steps you've taken to resolve the issue, such as contacting customer support, and detail the responses you received from Frigidaire. It's important to describe how this issue has affected you personally, whether it's been a financial burden, inconvenience, or any other impact.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, warranties, or photographs of the product. Be cautious not to include sensitive personal information like your social security number, bank account details, or any other confidential data.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Frigidaire. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint, whether it's a refund, exchange, repair, or an apology.

7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.

8. Submission process: After reviewing your complaint, click on the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, make sure to monitor your account for any responses or updates. ComplaintsBoard.com may notify you of any comments or resolutions proposed by Frigidaire or other users, so it's important to stay informed and engaged with the process.

Overview of Frigidaire complaint handling

Frigidaire reviews first appeared on Complaints Board on Oct 12, 2006. The latest review Range was posted on Jan 21, 2025. The latest complaint Icemaker was resolved on Apr 27, 2020. Frigidaire has an average consumer rating of 1 stars from 888 reviews. Frigidaire has resolved 83 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
379 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Frigidaire Contacts

  2. Frigidaire phone numbers
    +1 (800) 374-4432
    +1 (800) 374-4432
    Click up if you have successfully reached Frigidaire by calling +1 (800) 374-4432 phone number 0 0 users reported that they have successfully reached Frigidaire by calling +1 (800) 374-4432 phone number Click down if you have unsuccessfully reached Frigidaire by calling +1 (800) 374-4432 phone number 0 0 users reported that they have UNsuccessfully reached Frigidaire by calling +1 (800) 374-4432 phone number
    Customer Service
    +1 (800) 374-4432
    +1 (800) 374-4432
    Click up if you have successfully reached Frigidaire by calling +1 (800) 374-4432 phone number 0 0 users reported that they have successfully reached Frigidaire by calling +1 (800) 374-4432 phone number Click down if you have unsuccessfully reached Frigidaire by calling +1 (800) 374-4432 phone number 0 0 users reported that they have UNsuccessfully reached Frigidaire by calling +1 (800) 374-4432 phone number
    Customer Service
  3. Frigidaire emails
  4. Frigidaire address
    2715 Washington Rd, Augusta, Georgia, 30909-2245, United States
  5. Frigidaire social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 22, 2025
  7. View all Frigidaire contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.