Frigidaire review: out of warranty, no help! 29

I bought a brand new fridge on 12/22/06. After it was delivered and set up I loaded it with food. After 3 days I noticed it was not working. In the mean time I lost over $300.00 worth of food. Now no one is willing to do anything about it. It was over the holidays. I didn't think I would need to check a brand new appliance.

We purchased a Frigidaire refrigerator on March 12th 2002 and have just been informed that our "warranty" that covers the compressor, etc. (for 5 Years from date of purchase, not delivery date) will not cover the compressor failure on March 14th 2007.

We called the our repair company on March 13th as no "Authorized" Frigidaire repair company was listed in the Cincinnati, Ohio Yellow Pages.

We were told by our excellent, professional, repair company, that it would be best that we call Frigidaire because their repair department was not Frigidaire factory trained, and did not have the necessary parts.

After paying a $94 service + time call we phoned Frigidaire only to find out there was nothing they (Frigidaire) could do as the unit was out of warranty.

I was told that if I disputed their decision, I should go ahead and have it repaired and then they would decide then if my claim ( about $800 parts and labor ) was valid.

Needless to say, we purchased a new, different, more dependable, and trustworthy brand.

Frigidaire use to be considered a decent, reliable brand of appliance. I purchase a side-by-side Frigidaire in mid 2006. I paid by debit or check but paid the full amount up front. This side by side is already going out. I woke up to everything in my freezer defrosted. These people charge outrageous amounts of money for these appliances and have the nerve to tell me they only come with a 1 year warranty. I cannot believe they can do business like that. Basically they are saying that Frigidaire makes substandard appliances that can only be warrantied for 1 year unless you buy the extended warranty. That is terrible! I cannot believe Frigidaire has become this kind of manufacturer and cannot believe that Western Auto stores purchase their junk and sell it at unbelievably high prices to last one year if you are lucky. Interestingly enough, from everything I have researched, the appliance tend to make it through the 1st year, as a rule, but break down within a few months. So I guess, we public consumer, "Suckers", should be happy if we get our 1000.00 refrigerators to last past the year. Totally appalling! I will not ever purchase another thing from Western Auto stores or another Frigidaire product. Both are substandard in my opinion and you are taking a big risk buying that brand or from that company. The thing is the company you buy from should have more integrity and should tell you if you are making a good choice or not. My guess is they don't care. They take the money and run. Burned and very angry!

Same story. We purchased our Frigidaire a year and a half ago, just had a problem with the defroster. We got it fixed a few hours after we realized that it was not working as we did not want to waste all the food in the freezer and fridge. We did not use the authorized dealer as their next available appointment was in three days. When I called to ask for help they took all my information and then told me they would not help because I saw an unauthorized dealer. They then said that I could have a authorized repairman come and to diagnose the already fixed problem, spend 95 dollars and then they would consider helping me. So ridiculous.

I had my side by side frigidaire sence 2006 and the first thing happen to my fridge was the door handle falling off and now there is a clicking sound coming from the bottom of the fridge. Sound like a fan motor. They will not do anything for me and this will be the last time I will buy a frigidaire from them.

same d... thing we should start up a class action suit lets get those signature started !

I've had this refrigerator for two years an not a year later it stop it gt fix under warranty it it stopped again I du have an extended warranty an I've been getting the run around from over 6mths an it still not fixed an I still don't have a refrigerator I can't buying ice no 1 is helping this is the wrost. The wrost service an all some 1 help pls I my refrigerator.. all I herr is I'm sorry but no action

My husband bought me a Frigidaire Refrigerator on mothers day 2014, since then I have had to replace crisper pan, now both crisper pans and handle broke, this is horrible, first time the company sent a free replacement, should not have to keep replacing these parts, cheaply made, we are on a fixed income and cant afford this, model #FFTR161RWI

Ice maker started leaking 7 months after purchase and was fixed under warranty. Started leaking again, 11 months after repair. Company wants me to buy extended warranty for a product that continually fails year after year. Will never purchase a Electrolux product again.

My oven outer glass door just exploded. No apparent reason. We heard the noise and turned around and glass was everywhere. Fridigaire model #FEFL79DSK white electric range. Exploded 4/1/2017. Apparently this happens a lot. Why? I cant afford to replace it. Trying to find compatable glass sizes but without luck. Any help out there?

This is the worst appliance! Your company is a scam! You don't care about your customers! Your product is defective! I will never buy or recommend your company! Do something about your defective touch pad " f11 error" what a waste of $$$$$

In less than a year my microwave had to be repaired 3 times with the same problem. The panel is loose due to the repair tech removing so many times. 1 out of the 3 of the times the tech had to come back in less than 2 days because the fuse blew again... They would not replace my microwave and now that my fuse blew again. Im feel cheated and hurt.

All my shelving broke nothing heavy on them to cause it. I have no shelves left but one. Even the very bottom shelf is cracked and my crispers are holding it up. Cheap plastic holding in shelves.

I’m waiting for (7) weeks for a thermistor and defrost timer assembly for our Frigidaire refrigerator.

This is absolutely insane!

Parts availability is a disgrace

DO NOT BUY FRIGIDAIRE!

Frigidaire upright freezer model #FFFU13F2VW SERIAL #8A21823840

Repair has been here 3 times and still not working because not fan not working frozen over food had to be disposed of ... food spoiled service rendered not adequate...

PURCHASED FRIGIDAIRE UPRIGHT FREEZER FROM HOME DEPOT AUGUST 17 2022..RECEIPT #[protected] ORDER #H0507257208.

Appliance is only 13 months old - one month out of warranty and the oven unit will not turn on

Purchased 12/10/21 from Lowe’s

order # [protected] placed 12/31/2022 never received

Model # FLCEAW Serial # 4E24302560

We bought this set February 18, 2023. Since that time we have been waiting for parts or technician more than we have used the machine!

First: Agitator and agitator bolt.

Second: Main control, lid lock, strike.

Call me asap: [protected]

[protected]

Company unable to repair oven. Frigidaire offered Buy Back in December 2022. Have emailed required documents 5 times to 3 separate people. Two letters to CEO has gone unanswered. Still no answer from Frigidaire.

Under a year old says low water when it's full. Did a reset still light comes on. Cleaned machine still light comes on. Any help would be appreciated thanks model number gfic-103-amz-sc

I bought a Frigidaire 27.8 French Door Refrigerator from Lowes on 2- 13, 2023. They delivered one on 2- 16, 2-21 and 2-28 all three were sent back because of manufacture flaw. The 4th one on 3-7. we learn the track in the freezer is off. I explain in detail but they only allow so many letters. I can't explain the tec has mess the track up bad.

The inside wall of the freezer has two long cracks on the left side. The ice maker is locked, and the tray will not come out. My kitchen floor has water damage from the icemaker/water dispenser leaking large amounts of water. I purchased this product in 2015 from Lowes. I regret purchasing this refrigerator. This model should be recalled at once.

The control panel is unresponsive. You can feel the botton detent but no response. You have to press it over and over for a desired result. And who in there right mind let that control panel be approved with the razor sharp lip between it and the handle. I have repeatedly lost skin from my knuckles opening this POS.

Thermostat and possibly compressor stopped working 2 days after purchase/installation from Home Depot Approx. $1000 of meats etc. inside. Delivered 8/24/23 and was operational at last observation on 8/25. Went away for the weekend to find on 8/28 no temp reading on LED outside. Interior light is on, but freezer out

Waiting on a goodwill rebate/refund for a 17 month old unit that failed. Frigidaire offered a 40% rebate on the purchase of a new Frigidaire model. Sent in all necessary paperwork after my new purchase, supposed to have in 7-15 days been 26 and still waiting. I call their call center and get lip service with a call back promised-never happens.

I have told you over and over again probably 8 or more times about this refrigerator I would like a answer 6705 cedar trace stanwood Mich [protected] what is missing?You haven't examined it because you haven't read it you work for Frigidaire so you won't do anything anyways

sold wrong parts... dont fit, i proved by photo evidence... just want correct parts or refund... all this over 550 baht

thailand customer service is not acting in electrolux maner... we have had a electrolux in the house for over 45 years... now i get treated like garbage

I have been waiting two months for Frigidaire to resolve the problem with my Refrigerator. I have made 10 phone calls and keep getting the same answer. The Frig is not cooling or freezing as it should.

ive had this frig less than a year and the compressor went out. if you want real results file a complaint with the nc state attorney generals office. the more who complain the better the chances they will change their ways! https://ncdoj.gov/file-a-complaint/consumer-complaint/