Geisinger Health System review: pcu at gwv

My daughter is end stage renal and end stage CHF. She is only 26 and was admitted to the PCU unit the Friday before Christmas. Her stay lasted until 2 days ago. The nurses there were all young girls whom only stood around gossiping about the others. Her male nurse was not helpful to her at all. he would not potty her nor was she EVER offered a bed bath or assistance in getting in the shower. She was not able to stand on her own as she just had a minor heart attack and was dizzy yet. The female nurses did not want to come in her room as they all had to gown up. She would ring to get assistance going to the bathroom and they would sigh audibly and whisper loud enough for her to hear them concerning their disdain with going in her room. when they did get her on the port a potty, they would not clean the pot but left it in the bathroom filthy. I had to bathe her, do her hair and feed her. The food trays were always sitting there untouched and she would be starving when I got there. When I complained I got the eye roll and ignored. I worked for Geisinger for a few years and this one is deplorable anymore. I am filing a complaint with the CEO. They never diagnose her right and just do what they have to to get her out of there. I hate Geisinger anymore and would NOT recommend anyone there.