General Motors
Reviews and Complaints

The lights (courtesy lights, dash, and headlights) on my vehicle were flickering. While driving. All sorts of codes appear ABS breaks, Air Bag, breaks etc. This issue has been reported several times without a solution. No mechanic can figure out the problem, basically they diagnose and reset the system and after a month or so, problem reappears again. Something needs to be done to resolve this issue.

Hello and good morning. I'm writing because I have had a very unpleasant experience in dealing with my wife's vehicle (2010 gmc terrain vin: 2ctalbew2a6244430). It started giving us problems about a month to a month and a half ago so we took it into our mechanic. He was very kind, and let us know that the issue he found was probably covered under the special coverage for excessive oil consumption that was affecting [protected] vehicles.

I took it to the dealership and he was correct. Finding a service adviser that did not give me the run around was a hassle, but I have to say, rommel echauri at freedom chevrolet was polite and helpful. We got the vehicle in the shop, they tore the engine apart and stated that most of it was going to be covered. They stated that the camshaft solenoid actuator was not specifically mentioned in the special coverage so it would not be covered. My personal mechanic, which I know means nothing to you, advised me that the reason the camshaft went ruined is from not having oil in the vehicle. I asked the mechanics there about this and they agreed, but told me because it's not mentioned in the special coverage there was nothing they could do. I spoke to the service manager rick lawver, who again told me he understood where I was coming from, but he was unable to do much because the camshafts were not mentioned and that was above his head.

Rick told me I could appeal to gm directly so that is what I tried next. I contacted gm and robyn with the customer assistance center (Extension 5911112) was assigned to my case 8-[protected]. Although I wasn't getting the response I was hoping for, robyn was very polite. There is no disputing that robyn was polite. She did have trouble contacting me at times because I work nights and sleep during the day, and that is my fault, but she seemed to understand and call me at more convenient hours when she could. The vehicle was still in the shop all torn apart while I was waiting over the weekend to hear back. The service manager rick advised that he could not wait any longer because the vehicle is tying up a service bay, which was not ideal, but understandable. He gave me the option of fixing the camshafts for $468 or putting the vehicle back together without fixing them, but it would cost more to fix them later having to take the engine apart again. Rick did not charge me for labor, just parts so that was nice of him. I decided to go ahead and have the repairs done and continue working with robyn on monday. I since have not been able to reach or get a call returned from rick.
Robyn explained to me, and I fully understand that the camshafts are not specifically mentioned. My appeal was that if they were ruined by the excessive oil consumption that gm has acknowledged, it only seems reasonable to have those covered as well. There are other issues with the terrain that are unrelated and i'm not concerned about those because normal wear and tear is, well, normal.
I'd contact robyn and she'd call back the next day and then contact freedom and contact me back the next day and this went on for a while. We were finally getting somewhere and I sent robyn a final email with a receipt for the work that was done and was literally a phone call away from resolving things with robyn. The next day I get a call from michella letting me know she has taken over the case. Michella does not seem to listen when you speak to her. Again, I fully acknowledged to her that I 100% the camshafts are not mentioned in the repair. I let her know that if they were ruined by the excessive oil consumption, as verified by my mechanic (Bob mander of mander automotive in helotes texas) and the mechanic's at freedom, it only seemed logical and reasonable that the camshafts also be replaced. She would not even acknowledge what I was saying and kept repeating to me that they are not listed in the special coverage.

Now I am here. I'm trying to appeal to a human being, not a piece of paper with a list of parts that are covered. As i'm sure you will, please verify this information yourself. I'm not looking for a refund for our personal mechanic fee, or a car rental fee, or anything excessive. I'm humbly requesting a refund for the $468 in parts that we paid for. To me, it seems reasonable considering the only reason they failed is because of the lack of oil.

We love gm vehicles, and being relatively young i'm sure we will buy many more gm vehicles in our lifetime. I've never had a problem with my chevy trucks and this seems like a somewhat isolated issue. My problem is not with the product, it's more with the customer service I received thus far. I'm sorry for the long message, but I tried to include as much detail as I could. Thank you in advance for any assistance you are able to provide and thank you for your time.

Keith magee

Service Department - Refused to honor warranty on a 2015 Chevy Malibu LS, where the vulcanization failed on the right front tire, mileage is 13, 500 miles leaving a large bubble on the sidewall. They said the tire looked like it hit a curb, which it did not, if that were the case there would be marks on the tire or the sidewall would have been cut. I will never purchase a GM product again, I have been through this before where GM will not honor warranties so from now on I will be buying foreign cars, made in the USA, Honda.

I own a 2009 Pontiac G6 which I purchased brand new. On January 16, 2017, with only 119, 260 miles on the vehicle, it stalled in Brookings, South Dakota. We had to have it towed to a repair shop. It was determined by a certified transmission specialist that the transmission definitely required replacing. He indicated that the main failure was caused by the "Reverse Wave Plate" which broke and therefore caused other resulting events. We had no other option than to repair the vehicle. The total bill amounted to $2, 890.31 of which I am attaching a copy to this complaint form.

Considering the low mileage and especially considering the excellent ongoing maintenance care the vehicle received from me during the entire life of the car, I am shocked that the transmission already failed.

My expected resolution to this matter is for General Motors to reimburse me for this expense. I have been a reliable "repeat" customer of General Motors and have purchased "multiple" brand new GM vehicles from the 1980's to present. The low number of miles that this G6 still has on it indicated to me that there should be lots more life left in it since I took such good care of it.

2009 Pontiac G6
VIN#1G2ZG57B994195260
Odometer 119, 260
Repair Bill: $2, 890.31

Thank you for your time and consideration with respect to this matter. Please contact me if you have any further questions.

Bought a 2016 HD Duramax from CMP, after 3000 km I noticed excessive paint chips from the front of the truck all the way to the tailgate, through the factory rock guard as well. I took the truck back to CMP and spoke with Les the body shop manager, I was told that all he cared about was that I was taken care off. I received a phone call a week later from the salesman that sold me the truck and that they were going to fix the truck under warranty. When we picked up the truck they had only fixed the front end and said it was covered under thin paint warranty but the rest of the truck was not covered. At no point while the truck was in the body shop was this information relayed to me nor was I given the opportunity to have the rest of the truck repaired. When we picked up the truck we complained however Les was not there. I was told management would call me the next morning, after a week went by with no call from anybody I contacted the salesman, he told me they were not going to do anything about it. I sent an email to the senior management team at CMP Auto and again got no response! If the senior management team won't address complaints I can see why the front line managers ignore their customers as well.
Very disappointed GM customer!
Michael Olsen

Dear Sirs; I currently own a 2009 Saturn Outlook and just stating having check engine codes com up. I look it into my repair shop and all codes are pointing to the GM known issue of the time chain slipping/breaking. Years back I received the recall and had the proper service done at a GMC deals to extend the life of the timing chain. I also received a few yeas back that the warranty was extended to 120, 000 miles or 10 years. However, I surpassed the 120, 000 by 20k but is only 8 years old. I understand this is a known problem with this vehicle and I am not looking to have this repair covered in full ( even though I feel it should seeing this is a known problem and it was just a matter of time till it broke) as I did pass the 120, 000 miles coverage. The cost is upwards of $2700 to repair. I am looking to se what you can do for me as a loyal GM owner. I currently have two GM vehicles. I would like to discuses this matter with someone. I look forward to your reply.

I can be reached at [protected]

Thank You for your time.

Ed Stryczek
[protected]@comcast.net

Team Chevrolet,

I am customer of Chevrolet Arabia and based in Riyadh, Kingdom of Saudi Arabia. I own a 2012 Chevrolet Captiva bearing chassis number (last six digits 022216). I bought this car brand new in 2013. My vehicle has been completely maintained by Chevrolet Arabia as per the maintenance schedule. You may get this history checked, if you wish to.

If I were authorized to give any awards, I would have been more than pleased to give Chevrolet Arabia; “The Worst Customer Service Award”, “The Most Unreliable Vendor Award”, “The Liar of the Century Award”, “Fleecing Excellence Award” and many numerous ones which I do not wish to reveal here.

You may want to let me know that Chevrolet Arabia is not your concern as you have handed over the agency or franchise or whatever to them. But let me assure you that wherever the brand Chevrolet is used, it become universally affiliated with you and the legacy that you have created. If you wish to remain oblivious to the fact, it may be your call and the start of the collapse of such a mighty brand.

The reason I am writing to you is that on Sunday (a weekday in Middle East) dated February 05, 2017; I dropped off my car at Chevrolet Khurais Road Service Centre at 8:05 AM. The reason for this service visit was that I was experiencing my brake pedal sinking down to the bottom with loss of braking power. I experienced this problem a couple of times in a few days and immediately contacted Chevrolet helpline to secure an appointment for the service of this problem. The engineer assigned to me was one Mr. Sandeep which inspected the car, took note of the problem, provided me with his two cellphone numbers and assured me that this will be taken care of.

From that day onwards, many interesting things have happened. The scenarios kept on changing but one thing remained common and that being Sandeep blissfully oblivious to my calls and only calling me back to share more unpleasant news with me.

Firstly Mr. Sandeep informed me that my Brake Pressure Modulator Valve (the “Valve”) was working fine but the Brake Master Cylinder (the “Cylinder”) is not working. I was informed that the Cylinder shall be arranged from central warehouse in the same city. It did not happen. Mr. Sandeep called me up at his convenience and informed me that they are getting this Cylinder now from city of Dammam which is located 500 kms from Riyadh. I registered complaint at Chevrolet Arabia website and received a call from +[protected] (which I assume to be of GMC USA) and they excused about this and informed me that within a couple of days I shall get my car back, safe to drive, roadworthy and not a threat to myself, my family and no one else on the road. Of course I did not get my car back in a couple of days.

Secondly, I was later informed by Mr. Sandeep that now they are going to get the Cylinder from Dubai and it will take a few more days. Of course I had no option but to accept this. I kept trying to call Mr. Sandeep to get an update but of course he never responded. Today dated February 15, 2017; I got a call from Mr. Sandeep telling me that the Cylinder has been replaced but the real culprit is the Valve and this needs to be air-shipped from Dubai. I was shell shocked and politely asked him that how come this happened as he himself had informed me previously that the Cylinder is defective. As was anticipated there was no answer to it and I had no other option but to accept it.

Team Chevrolet, so far my bill has been stacked upto circa Saudi Riyals 7, 000. I have lost confidence in your brand and am ready to sell my car to you. Kindly take that junk from me and relieve me of this agony. I shall get some peace of mind by purchasing a Toyota instead.

I sincerely doubt you will do anything about this or even respond to this feedback of mine. Nonetheless, I feel it is time that Chevrolet Arabia should look internally to consolidate what it has built before it gets a chance to see it crumble.

Your victim,
Shahid Abdul Razzak

I have been complaining about our truck since we got it. We took it back to the dealer with several problems: truck body panels out of alignment, transmission not shifting to passing gear when needed, leaf springs crooked, tailgate not opening, tail gate misaligned not fitting square; excessive road noise sounds like the door is open, low warning light not showing low fuel and windshield washer fluid not working, defective rear tire, and air bags not functioning. We were told that gmc would not repair our vehicle because we signed a walk around saying the truck was ok. We were never asked or did we sign any papers saying we walked around the truck. We were told that we did not report the problems in timely fashion. We did report the problems two days after we bought the new truck. The dealer said that gmc said we wrecked this truck. We never wrecked the truck they have no evidence because it never happened. There are no dents or any signs of wreck or accident. Your district manager ashely of kentucky said she was not going to help us at all. I am totally dissatisfied with their help.in fact, I will continue to voice my displeasure of gmc not backing up their product of their best truck the denali what a rip off the denali is. Gmc denali should not never sold as a great truck as the advertisement states because it is not, and gmc does not back up the products like they say. A ripped off customer, thanks alot

My name is avery munnings ([protected]@gmail.com). I took my 2007 chevrolet z06 to jim ellis chevrolet (5900 peachtree blvd, atlanta, ga 30341) for a whining noise in the transmission and a check engine code on 12/21/16. the dealer indicated the whining noise could be fixed by installing a new clutch for which they convinced me to upgrade to a gm performance clutch. the dealer also replaced the clutch master cylinder to respond to a gm recall problem on this model. they also installed a new mass air sensor to address the check engine code. the car was returned to me on 1/6/17 for $5, 502.46. after a few days of driving the car was returned to the dealer on 1/11/17 because the same check engine code recurred and the whining noise in transmission was still present. the was also a problem with the electrical system due to some type of shortage causing the vehicle to go completely dead. the dealer has not yet been able to diagnose the electrical problem, first citing a faulty bcm for which a part surprisingly could not be located within all of the gm dealer network. a bcm was found after 3 weeks of waiting which turned out not to be the problem. the dealer now believes the problem is the door control module, but they simply do not know. since 2007, I have purchased four chevrolet vehicles (from john thornton chevrolet) where the service has been excellent. the service from jim ellis chevrolet is the worst I have ever experienced, this being my first visit to this dealer. this dealer has only one corvette specialist on staff and they are not providing timely communications or satisfoctory answers to my questions. my complaints to the service manager and the general manager have not been answered satisfactorily. they have had my vehicle now going on 6 weeks which combined with the initial 3 weeks for the first visit totals 9 weeks, and the remaining non-electrical issues still to be addressed.

Let me start off by saying that my famly and i have done business with this local dealership for many years and have purchased over a dozen vehicles from them. my most recent purchase was this 2014 chevy cruze. this has been the worse vehicle we have ever owned as well as the worst sales experience we have ever encountered. when we purchases this car we purchased an extened warranty like we always do. from the start we have had problem starting with the headlight not working, power outlets not working, 2 power window motors have went out, multiple sensors have had to be replaced along with the numerous recalls it has had. but this past problem has topped it all... on [protected] my service stabilitrak and traction controll light came on and the car started running bad. we called Dan Cummins to get it looked at and they told us they could not get to it untill [protected]. i asked them if i could get a rental sence my extended warranty covers rental and they said it wouldnt cover it untill they looked at the car and diagnosed the problem. this was going to be at least a week. so we had to pay for a rental car for a week while we waited for them to look at the car. on 1-31 they finally called me and told me they looked at it and it needed a break swich, then they added that while they were in there they noticed an oil leak coming from the oil cooler which i found strange because i park in the same spot everyday and never noticed a drop of oil in my driveway. they assured me it would not cost me any extra because my warranty has a $200 deductible per visit so i went along with the repair. i asked them at this time if the i could get a rental and they replied no because the repair should take less then a day but they couldnt do it in that amount of time because they were so busy. on 2-2-2017, they called me advising me my car was that evening. i picked it up and they tild me everything was good and they did a multi point inspection including hoses belts and so on and all was fine. i left the dealership. after just 15 -20 miles of driving i noticed smoke rolling out oron under the car..i pulled over poped the hood and there was fluid everywhere and had even caught fire on the manifold. i put out the small fire and called the dealership. after explaining what happened they had me call a tow truck to come pick up the car and bring it back in. the called me later that day asking if i could come in to talk to them in which i did. the shop manager tells me that the problem was caused by a hose that had burst onder the hood and was not due yo the work that they had preformed. i the reserched this to find out that that very hose ran to the oil cooler that they had replaced the prior day. when i ased them about this he said that they did not touch that hose and it must be due to some minor bumper damage that was sustained several months ago. they were doing everything they could not to admit fault. the car had no leaks of any kind wgen entering the dealership and upon picking it up was advised it had been inspected and all hosed gaskets and so on were in good shape with no leaks. now they tell me this was prior damage from months ago and they didnt see a huge leek spraying fluid out all over the place within seconds. lol. they now tell me i have to pay for this repair and its not covered under warranty or was due to anything they did while working on it. in fact i had the car in for service 1 day prior to bringing it to them for the original problem for an oil change and there was no problem or leaks at this time. all i want is for them to accept responsibility and fix the leak that they caused. today is 2-6-2017 and i have been without a car and had to rent one since [protected]. they tell me they have become one of the top GM dealers in the country but along the way they have forgotten about customer service. this has been the worst sales and service experiences ive ever had.

Wednesday Feb 1 2017. Driving down Mack ave. Car lost power. No warning. No engine sensor warning. I almost crashed. very scary. Had car towed to Merrollis Chevy dealership. Called all day Friday to get update on car. THen I spoke to Tony he said for me to bring in my oil change receipts. I brought them in the next day. I was an independent mechanic which has serviced my vehicles for 20 years. Plus he is my neighbor. Brought in the receipts for 5 oil changes plus the 6 th oil change sticker was on the window with service date of aug 2106. the car has less than 39, 000 miles on it. So Tony calls me back and says GM isn't going to honor the warranty because your receipts are not computer generated. they don't have the VIN or invoice number on them in addition its not a legal shop so they wont honor the warranty. He said sorry but the repair will be 6000$$. so I see the FTC and Magnus law states they cant deny the warranty if it was done by a independent mechanic. That that is against for them not to honor the warranty based on this. That my responsibility was to make sure that the car had recommended maintainence. which I did. To be clear if GM doesn't not honor my warranty I will go straight to litigation. This is riduclous. SO then the Chevy service manager says I will submit but I am telling you they are going to deny this.

This truck was suppose to be dependable so I thought. What happened? Why did my Fuel injectors, fuel injector pump, fuel lines coolant, and much more need to be changed out? at 15, 000miles? Whats going on why is my engine knocking? Why am I still in this truck its not dependable not save

Sterring wheel column went out and just my luck while I was hauling. I did not have my family this time so I let it slide allowed the dealership to take its time fix it. Electrical problem I let it slide did not have my children with me.
Now the while I'm driving to San Antonio, Tx my truck stops and smells like something burnt I'm lucky we did not catch on fire. Im pulled over with my kids my kids on the side of the highway. You pride your self in safety I don't see it. I have had problems with this truck since day one. Now it was ok my children where not with me, but this time they where. So can you tell me when its going to break down again?

I can provide endless bill and invoices and documentation if you would call me.2016 GMC SIERRA 3500HD CREW CAB SLT
VIN: 1GT42XE87GF134532

On nov. 9 2017 I had my 2010 black chevy malibu towed to roger's pontiac for rattling noise and lights on the dash board. The service adviser john samoska was assigned to my car. He called 9/10/17 to discuss issues and repairs. The service adviser upon their diagnosis they found the water pump has a small leak and also the motor had not been properly taken care, they were recommending the receipts for oil changed, I honestly could not locate the receipts. I went to hyde park citgo 63rd and cottage grove to inquire any documents for recent oil changes, they were not able to issue documents but recommended the repair shop to call them and they will take information and relate the information to the manager of the oil change shop. I further explained I only had the car 3 years and the maintenance was kept good. (Roger's pontiac has been servicing since date of purchase, they also did oil changes on the car. ) service adviser (John) and myself agreed on the recommendation and the cost of the repairs. The extended warranty company (Carchex) paid for the water pump and I was repsonsible for slugging motor. The car was in the repairs shop for 2 weeks. The service adviser called on 11/23/17 and stated car repairs was complete.
• 11/23/17 I went to the shop, paid for the repairs ($736.75) pick up the car, upon me leaving the shop driving down the street the oil light came back on, I assume it was a sensor so I drove a little more and then the sound came back, I called the shop to report the sound and acknowledge the car was returning. I brought the car back (They issued another car loaner).
• I had the loaner while the car was being repaired approximately a week, john samoska called again stating the extended warranty (Carchex) sent a damage water pump which cause the issues this time and everything was working fine. I came to pick the car up again. Before I left the shop the oil light came on again john samoska came and reset the sensor. I asked again if the car was repaired he answered “yes”. I drove down the street to the next corner and the sound again, I did not call I just took the car right back. He did make any recommendation at this time. He provided another car loaner.
• the car in the repaired shop for another two weeks, they called now saying the car needs a motor I asked why I wasn't told in the beginning, they did not answer. They suggested the oil change receipts again, I responded I paid for “ sluggish engine”. I faxed the onstar report and they would not acknowledge the car report. 12/28/16 bob called stated the loaner car needs to be returned. “i said I will bring the car in tomorrow morning @ 9am. I need to speak with a manager”, before the 10am that the next day they called, emailed me to return the car or it will be reported stolen. (Harassing call and emails regarding the car loaner). I took the car loaner in the car repair shop and spoke with shop manager regarding my car. I expressed my anger regarding misdiagnosis, he listened and apologized but also spoke to mr. Samoska regarding miscommunication. We recommended maybe getting another car (Trade-in my current car) , I agreed. I currently owe too much money for trade-in status. Mr. Frank stated he would try to find some solutions for my car. I paid for the repairs in full.
My vehicle remained at the repair shop.
• i called gm (Case number 8-[protected]) regarding these car related issues, they were no resolutions, it appeared they were defending the repair shop.
• i called pre-paid legal, they tried but no solution either.
• i went to car repair shop to ascertian documents pertaining to my car, spoke with john samoka for the last diagnostic on the car, and also spoke with john (Service manger) to have my car towed back to my residence 7205 s. Prairie so I would not have to pay costly storage fees. He said he would take of the car it.

I'm sending this email to document the issues we have been having with our 2016 Camaro Convertible.

We had the car for less than 1 week and we had to have the roof replaced because one of the small sliding doors won't close (we were told a cable was defective). We car was being fixed for almost 3 weeks at the dealer and to be honest they had no incentive to expedite so they didn't. My wife had a crappy rental car that had to be changed out because it had "puke" from the previous renter. The dealership did nothing to help the situation.

Now she is at the dealership today as the vehicle is blowing hot air out of one side and cold air out of the other.

We are very disappointed that we spent over $45000 on a vehicle and again its is in the shop and the car hasn't even had its first oil change.

VERY DISAPPOINTED CUSTOMER!

I purchased a brand new 2017 sierra for 51k. I have owned the truck 3 months and the dealership has had it 4 times for a total of a month. I filed a gm complaint and have been dealing with my gm Rep. Today I met with the district manager who was no help at all. To date my truck has had the Hood and passenger rear door repainted due to imperfections under the clear coat. The truck has been buffed 3 times that I know of. I was told they cant buff it anymore without going through the clear coat. There are bad scratches and swirls all over the truck just from washing it. I explained to the district manager that the only thing I use to dry my vehicle is new micro fibers clothes. He then proceeded to tell me it was my fault and I should not touch the paint. So your telling me I bought a 51k truck and can't even clean it? Very unhappy customer and I feel like I was robbed. This truck looks horrible in the sunlight. I will make sure everyone knows how poorly I was treated and steer them away from any gm purchase in the future

The Lights are flashing on the radio and dash..TC and Service Stabilitrac comes on and it is happening frequently. Outside of that the car drives well. I think there should be a recall for this issue as this has been on numerous post, forums and personal experiences. It reduces the quality of the car and the brand..

I was a loyal Honda customer...2 cars...Then I decided to give the Chevy brand a try...not a good experience so far. The Chevy dealer wants to charge $220 to check it out for me. Don't know if I will stick with the brand. Have to purchase a car for my daughter. I was considering looking at Chevy again but not so sure anymore..

I lost my car keys after having lunch at my local Subway. I called Koons Chevrolet where I had originally purchased my vehicle to request a spare key. They were to charge me $40 naturally which I was okay with. I get a ride from a friend and show up at the dealership only to find out they cant provide me with a spare key because my car is older than 10 years and GM apparently doesn't keep key codes in the system for more than 10 years. I couldn't believe my ears after having them discuss the issue with 4 other staff members and then having one of the supervisors tell me I needed to contact a specialist which could cost anywhere in the $150-$250 range. At this point I was completely fed up with Koons Dealership and the General Motors company.

Purchased a 2014 chevy tahoe brand new in may. I haven't even had this vehicle a full 3 years. Of course my warranty is gone with 46k miles. My driver side seat has already been replaced due to the leather cracking and now my passenger side leather seat is cracking. The plastic trim piece on the drivers side has already fallen off. Tahoe is in the shop now for a bad wheel bearing. Another cost out of my pocket for the cheapest made chevy that I have ever owned. I'm so dissatisfied with gm and the quality of their product that I will never buy another one. I search the internet and so many people with the same year model as I are having the same problems but yet gm is too cheap to do a recall. Gm needs to stand behind their product!

I had towed my truck a 1995 c2500 4x4 extented cab 454 engine to the service for repair, my truck has 87000 miles when it started acting up not starting backfiring and then just not running. They took it in and a week later I went in to see about it. The guy says with all the snow we only have our b team here to work on it and they don't know what the problem is. I as so what am I to do? He said well next week the a team will be here to check it out. So I left only to return a week later ask the man is my truck ready? Well we hooked it up to the computer but shows no error messages so we don't know what to fix. I sad what! This is a gm service center and you do work on chevy trucks right and your mechanics are certified? Yes but we do know how to fix it. He said were not going to charge you for the time but you need to get it towed home. I said fine so I had it towed home. I don't know how to fix it, but I thought its seems electrical so I popped one censer off at a time took it to parts store paid 50 dollars and found out its called a map censer. I installed it and the truck ran perfect for 30 days then started doing the same thing as before so now I am broke down stranding me along side the road. Called to have it towed home again. Now I have a nice truck in my driveway not running not trustworthy if it starts to get me back home or stranded. Do know why a gm service center doesn't know how to fix a truck that they are trained on and work on everyday? I don't understand. Oh and two days later I received a letter from bud clary's chevy add telling be I deserve a new truck, my truck is young in mileage and I keep up with all oil changed tire rotations and general maintenance. Any help as I am not able to get a new truck at the costs they are and if you seen my truck you would say its in beautiful shape. These trucks run easy in excess of 200, 000 miles. Not being a mechanic I did some work I thought work only to spend money for no change, one I learned how to change the computer brain in the glove box which didn't help, I checked the and replaced all fuel filters and tested the fuel pressure to see if the pressure is stable and correct. Went thru the disturber all good bought a new battery had the place test the alternator tested working fine. Took it to a local electrical store and trouble shoots shorts and such all was good. Bought a book on my truck and tested all the tolerances an vacuum lines and learned how to test electrical parts for there given ratings and all matched what was in the book. I want my truck back and dependable to use each day. Again please help.

I was wondering why I would get a bigger discount on a new car if I was trading in a competitors car I have been a loyal costumer to GM vehicles so when I went in to a dealer ship recently and found out that that doesn't mean squat I was very disappointed in all honesty it made me want to go check out other vehicles so that's what I did and now it looks like me and my wife will be going with a competitors car I've talked to other people that have done the same thing I am yong and travel a lot I would like to go back to a GM product but will not until this changes