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GoGroopie

GoGroopie review: didn't receive item 46

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Author of the review
2:42 pm EDT
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I ordered two Lego MP3 Players from the website on 9th March 2013. I haven't received them so I emailed the company and never got a reply so I started a dispute with Paypal. GoGroopie then sent me an email stating they wouldn't send the goods until the dispute was closed. The reason I opened the dispute was because I hadn't received the goods. Seems dodgy to me

46 comments
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vikslo_85
GB
Aug 20, 2018 10:00 am EDT

I order an xl waterproof container and paid over two weeks ago and still haven't heard about my order

XL Waterproof Garden Storage Box with Wheels - 2 Colours
Green

Thanks
Vikki Mather

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Trelvis
GB
Sep 05, 2018 6:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The naivation system does not charge and will not hold the charge

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lal bahadur rai
GB
Jan 01, 2019 7:10 am EST

hi, I am making a complen after one month which I had ordered three bluethoo earpeices from Go Groopie. I want refound the money that you have taken from my account.

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Michelle Lynch
US
Jul 21, 2019 11:08 am EDT

So I was browsing and I they asked for card details before confirming the order and they took my money even though I never confirmed and I cannot get an answer from them not for lack of trying...help

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Kanta Kaur Marriott
US
Sep 29, 2019 12:40 am EDT

I ordered two items, neither were received and customer services never respond to messages excet to state they will respond and issue you a ticket.

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Stephen Noel
US
Dec 15, 2019 5:21 pm EST

I have the product but there is no NOTEPAD with it so i am strggling to get product to work for me

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Maria Dodd
GB
Feb 01, 2020 10:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I redeemed my voucher with them and ordered a smart watch and it hasn't come but the company took the money

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Pamedwards
US
Feb 10, 2020 9:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I sent them a payment of £13.99 for a knitted coat on 26th January and haven't received it yet thought it would have been delivered by now so would like a refund

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dottfeb1
wolverhampton, GB
Jul 27, 2022 8:48 am EDT

you took money 4 july , i have recieved1on 15 july . you took for 3 i only wanted 1 in blk i got that , i did cancell at one stage but i had no reply can you advise me whats happening you can phone me on [protected] ok m

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Boma Fiberesima
US
Aug 06, 2022 8:54 pm EDT

My computer fest has not arrived and no feedback over 6 weeks ago , my name is Boma fiberesima and the goods are to come to 65 Danemead Grove UB5 4NY

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mohamed zubair Majeed
US
Aug 22, 2022 8:24 am EDT

I've paid for a voucher to purchase an iPad on the 26 July and still received no confirmation nor a voucher, my bank confirmed that the monies was taken from my account on 27 July and I am still waiting a response.

Regards.

Mo.

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Debbie Salmon
US
Sep 20, 2022 9:25 am EDT

I ordered something in August n go groopie have taken the money and not sent my earbuds?

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Stobarts
Livingston, GB
Sep 20, 2022 1:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bought two items but when you activate voucher you don't get any tracking code and there is no way you can contact them

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Jason Baldwin
US
Oct 11, 2022 1:14 am EDT

I had 10 piece mystery box! It's a mystery how u can sell crap that ain't even worth a fiver for 13 pound.had it today 27th...if I wanted crap like that I would of gone to charity shop.

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Vicky Khan
US
Nov 02, 2022 3:59 am EDT

Hi ,

I returned a pair of shoes on 19/08/22 because they were unsuitable and not as described,

The fitting was very bad.

I’m still waiting for my refund of £14.99 ,

I have been trying for weeks but All I get is voice Mail or a chat line !

If I don’t get my refund,

Then I have to seek some other help!

Regards vk

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mr john and linda wallaCE
US
Nov 20, 2022 1:52 am EST

i orderd dashcams on 25 10 22 as yet i have not reserved cams no's [protected] and [protected] i thought i would get them within 14 days not arrived to date i do not understand anything about vouchers or what they do but would like the team to help solve my problem for me johntuebowallace16'hot mail .com

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Burticus
Heathfield, GB
Nov 23, 2022 4:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I placed an order with GoGroopie on 27.10.22 and was billed £9.99 the following day. I have not received an order confirmation and my item has not arrived. I contacted them last week and have not had a reply. I have been bombarded with marketing emails even though I didn't request them.

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brooksie@53
torfaen, GB
Dec 19, 2022 2:50 pm EST

i ordered air pods on the 19th nov 2022 its now 13th dec and not received them these were a xmas gift every time i get hold of aftership bpost they say its in transit its been in transit since the 4th of dec they gave 14 days for delivery its now over 20 days

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carol harding
US
Dec 26, 2022 8:44 am EST

I brought a bed , we we sat on it .It creaked .When you turned over it creaked very louad, voucher no [protected], july 31st / 7 /22,i have been treated very very poor over this , no one interested .Carolbill1@live.Co.Uk

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Gillian Judd
Watchet Nr Taunton, GB
Dec 31, 2022 4:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been waiting now for now for a few weeks now for the delivery of the above product. I wanted to order something more from you but I will not till I get my order. Hope to hear from you soon.

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janet wakeford
US
Jan 04, 2023 10:35 pm EST

Not receiving my order on the 5th December I ordered some heaters

They never arrived I paid using PayPal please can I have a refund

Janet wakeford

wakefordjanet@gmail.com

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Arlene Dickson
Linnvale Clydebank west dunbartonshire, GB
Jan 07, 2023 7:04 pm EST

I ordered 2 kids donut inflatable ski ring with handles, firstly I have not yet received them? Trying to get to speak with someone regarding this issue was impossible. Voucher number [protected] security code 639983EA12D9D

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Chris Cadman
No, GB
Jan 09, 2023 7:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a parcel on 10Dec and have received no correspondence at all as to when delivery is,I've tried to email 30 times without a response.This company is a joke

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Trina Hurrell
US
Jan 16, 2023 3:11 pm EST

I placed an order with go grippier cancelled it they refunded the amount for the product 9.99 but have not refunded me the 4.99 for postage and packaging emailers them several times tried to call no answer this has been going on fir 8 weeks

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Ion Muntean
US
Jan 23, 2023 6:12 am EST

Rubbish website this *gogroopie and it'sfriend *binbangbosh. I asked for return because they sent a wrong bike so I bought another one. The absolutely refuse the return, is unbelievable how they scam people like this to make money. I report it to police fraud

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Simon kibanya
Leicester, GB
Apr 02, 2023 4:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought two items on December 18 but upto date have Not been delivered. Have emailed have called but No reply This is a form of flaudllent scheme to steel from common man.

Please Cani have my good delivered

Or

Can I have full refund?

Simon kibanya

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Sweetsforall
London, GB
May 08, 2023 4:53 pm EDT

I orders a plant pot of a kneeling boy/girl over 3 weeks ago it was a preasan t for my sister my name is Osmond the pot never arrived my email is threesons@hotmail.co.uk

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clifford gill
US
May 09, 2023 11:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have purchased item 2x STORAGE BAGS ( COLOUR-BLUE). I paid £7.99 + £3.99 p&p. I paid with PAYPAL, their reference I/D6A993620. I made the above payments 3/4/23. I have not been advised delivery date. Can you advise asap.

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kala desai
US
May 10, 2023 11:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had not completed an order on 23 April but I have been charged for the item I like refund for £9.99 taken out of debit account This was an on line advert I pressed to order and by error but in my card details.

I do not wish to purchase the ear buds but I have been charged for these so am very unhappy.

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Dutch12
Newcastle upon Tyne, GB
May 13, 2023 9:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered a Video Doorbell which was supposed to include a Doorbell unit, Chime and SD card in the total price. The Chime was included in the price but not sent. No invoice was include. No return information either.

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david sartain
ALEXANDRIA dunbartonshire, GB
May 29, 2023 4:48 am EDT

ordered 2 solar lamposts only one was posted complained and the other one was posted once i payed postage again even though they were ordered and payed for together 2nd one arrived today faulty piece inside glass case missing

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Gawk2011
Kirkcudbright, GB
May 29, 2023 9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed a order with ewes about three weeks ago and I have not received so what's going on with it I oder doorbell with camera ewes got two options put the money back in my account or I go to my solicitor

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Jaybee142
Cheshire, GB
Jun 25, 2023 7:24 am EDT

Voucher number [protected] issued today, June 19th 2023

I have been charged £6.99 rather than £4,99 for delivery?!

Julian Behrman

julianbehrman@hotmail.co.uk

tel [protected]

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Jackie McNicholas
US
Jun 25, 2023 10:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have them in my South facing garden for 5 weeks and they do not work. I would like a exchange. As I'm very disappointed.

Look forward to here from you.

Jackiemc@hotmail.com

VOUCHER CODE8560169624

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Rahman Jaber
Coventry, US
Jul 01, 2023 9:46 am EDT

I have paid for Air pro 3rd gen Bluetooth earbuds &charging case

£9.99 on 13 June still I haven't receive!

Please let me know why ?

Kind regards

Rahmanjaber43@gmail.com

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Me#@#
Herne Bay, GB
Jul 11, 2023 10:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ordered two sun lounger chairs. Voucher code [protected]/ security code 64981FBAD7BC. Plus two cushions for same: voucher code [protected]/security code 64981BE18EAC end of June (25th?) payment accepted and verified with delivery three days, but to date no delivery and no notification as to when delivery can be expected?

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Mr Roy Dole
Ipswich, GB
Jul 18, 2023 4:13 am EDT

Both jackets returned to one to by recorded delivery on14th may. Have not yet received a refund.

Voucher codes [protected] and ticket number [protected] and [protected] and ticket number [protected]. Please expedite asap.

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sidat
Blackburn, GB
Jul 26, 2023 3:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have order 15 x Motion Sensor Solar Powered Security Light - 2 Versions & 3 Colours

on 30th June 2023 and i am still waiting for the item .

i have messaged you few times but no reply

please let me know asap

thanks

Yusuf Sidat

sidatyusuf2@aol.com

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Jimmy Birchall
US
Aug 13, 2023 11:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Why are you not replying or helping me .. the treatment you hand out is a disgrace I want my money back now or iam reporting you to trading standards ring me [protected]

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Umganie
LIVINGSTON, US
Aug 16, 2023 2:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I ordered 2 of these towels, and only received one and it looks like i paid for delivery twice, please sort this problem.

Thanks john garner

  1. GoGroopie Contacts

  2. GoGroopie phone numbers
    +44 203 474 0107
    +44 203 474 0107
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  3. GoGroopie emails
  4. GoGroopie address
    Alpha House, 100 Borough High Street, London, England, Greater London, SE11LB, United Kingdom
  5. GoGroopie social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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