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Grab review: grabcar driver 19

J
Author of the review
4:47 am EDT
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

this driver who i book and to send my friend home took 1 hours to send my friend back whose place is less than 2km away and scolded my friend who was on board. he scolded her in hokkien when he say his car was faulty.his car was faulty and it wasn't my friend fault at all. and my friend food all was already cold by the time she reach home.

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Ax Dmk
US
Mar 03, 2019 5:43 am EST

He simply ignored my guard's advises not to honk at the private estate, such behaviors won't be tolerated next time as i'll raise this issue and also please advise the driver of this car plate number SLT 3942P to grow up stop putting blames on others knowingly that he was already at fault ..

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Zafyra
US
Apr 16, 2019 4:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to pay by debit card but can't press the button. I have call the customer service and customer service had done their job by asking me to uninstall the apps and reboot phone then install it back, but until know i can't proceed with the card payment. I hope this problem can be solve. Please grab take an action for your customer, thank you..

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Toyota Passo
US
May 08, 2019 2:08 am EDT

Pemandu grab wanita memandu cuai dan merbahaya ketika saya memandu kenderaan rasmi dan sedang menjalankan tugas rasmi dan memotong barisan dengan cara merbahayakan pemandu lain.
(kenderaan axia putih dalam gambar hadapan proton waja).

Sila ambil tindakan anda untuk menaikkan kualiti anda.

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Shanmuganathan munusami
MY
Jun 19, 2019 11:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My account was suspended due to my cancellation rate but I didn't make any cancellation last week and also grab ask me attend re-education class than they will activate my account but until now not activate this is their mistake

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CC Power
SG
Jun 24, 2019 3:43 am EDT

we are from one of the parking company in singapore received a call from a driver +[protected] asking why they should pay for a parking charges. Please educate the driver that have this kind of attitude.

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jens f.
US
Jun 29, 2019 11:34 pm EDT

my name is jens freytag from berlin, germany. i use grab regularely in the philippines and like it very much. but after my phone broke, i had to reinstall your app on my new phone. unfortunately i can not use my unchanged e-mail adress and all my earned points disappeared. can you help me please, thank you, jens
jensfreytag@arcor.de

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Belenbong
US
Oct 07, 2019 8:14 am EDT

Just want to inquire. I booked a car. And when it is almost 5 min near our location. I think the grab driver cancelled my booking..What will happen if the grab driver cancelled my booking when he is about near. But i was already charged on my credit card. Will it be credited back to me.

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Ivy Leung
US
Feb 09, 2020 2:45 pm EST

Hi,

I received 3 e-receipts from my email today saying that I used the service (please see attachments). But the fact is, I haven't been to Thailand since November 2018. Would you please investigate and reply asap? I hope my credit card has not been charged and my personal information has not disclosed. Thank you.

Regards,
Ivy Leung

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kohsche koh
US
Jan 09, 2023 6:22 pm EST

I was charged $4 no show fee while the driver did not show up. I even send notes and call him to tell him where I am located but he did not reply. I have to run from north arrival to south arrival to ensure he does not show up at the wrong location.

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Shikha Bahl
Petaling Jaya, MY
Jan 21, 2023 7:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello Sir,

I have taken a cab from One World Hotel Selangor to Abbott Imazium Damansara on 9th Jan 2023. Please can you send me the receipt. My contact number is +91-[protected]. My email id is shigupta@in.ibm.com

Regards

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govind anjala
singapore, SG
Mar 13, 2023 11:07 pm EDT

Dear Sir,

This driver by the name of Eric , has borrowed money from me and till now not returning my money back, could you kindly by anyway help or should i make a police report

Thanks and regards

Anjala

[protected]

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Pissoffbackwards
tronto, CA
Mar 18, 2023 11:26 am EDT

Tried to call, held on hold for more than an hour

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TeoHC
Singapore, SG
Apr 15, 2023 5:12 am EDT

I have been calling your 6570 3925 for more than 20 times, but no one pick my calls. What is happening to your customer service? I am do disappointed with your "world-class" service.

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dilloyd
Singapore, SG
May 15, 2023 1:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order Placed Saturday 06/05/2023

Order Number - A4T6VAWBGWGEI

COST $12.60

Delivery Contact 65-[protected]

Informed - Delivered ( Was not )

on calling contact numerous times no answer.

Our Address

Jurong west St 41

Block 469

14-473

[protected] .

Please Refund - and Update

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Jwxh
Jurong, SG
Jul 17, 2023 6:04 pm EDT

Waiting for grab to get back to me to solve my case

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Regina Nolasco
US
Sep 09, 2023 10:34 am EDT

This Grab driver is doing illegal issues pertaining to "Grab Boundary Car" and Selling a Motorcycle and making Fake documents. Once he gets the car, he will make fake documents to sell it. His name is ADRIAN BENEDICT GAYOS DE LEON. His licence number is N03-[protected]. His currently driving a black VIOS car with plate number Z5 E962.

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chivam
bangalore, IN
Nov 13, 2023 1:52 am EST

Unable to find my previous ride history, used in Hanoi & Ho Chi Minh between 14th Oct to 24th Oct

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Amanda Pang jdsjue
US
Mar 23, 2024 8:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Terrible. I placed an order and grabmart later found out the item was unavailable and dropped it from my order list without asking me first. Merchant unable to cancel order as well. I’m stuck with an order with payment of delivery fee which is unnecessary had they cancelled instead of proceed with order.

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Claire Liogier
US
Jul 06, 2024 5:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I command at Subway but they don't have a driver nearby and it's closed after I received the error message.

It is possible to have a compensation ?

  1. Grab Contacts

  2. Grab phone numbers
    +65 6570 3925
    +65 6570 3925
    Click up if you have successfully reached Grab by calling +65 6570 3925 phone number 55 55 users reported that they have successfully reached Grab by calling +65 6570 3925 phone number Click down if you have unsuccessfully reached Grab by calling +65 6570 3925 phone number 76 76 users reported that they have UNsuccessfully reached Grab by calling +65 6570 3925 phone number
    Singapore
    +63 883 7100
    +63 883 7100
    Click up if you have successfully reached Grab by calling +63 883 7100 phone number 145 145 users reported that they have successfully reached Grab by calling +63 883 7100 phone number Click down if you have unsuccessfully reached Grab by calling +63 883 7100 phone number 107 107 users reported that they have UNsuccessfully reached Grab by calling +63 883 7100 phone number
    15%
    Confidence score
    Philippines
  3. Grab address
    Mapletree Business Center, 1060 Nguyen Van Linh, Tan Phong Ward, District 7, Ho Chi Minh, Vietnam
  4. Grab social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 31, 2024
Grab Category
Grab is ranked 4 among 31 companies in the Taxi Services category