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I am livid! I opened a Quickbooks Checking account powered by Green Dot Bank a few months ago.
I had over $53,000 in my business account and suddenly today my account is closed. No warning. No notification. (see screenshot)
I figured it out once I logged onto my Quickbooks account (see screenshot)
I called Quickbooks for help and waited over an hour to speak to a rep. Once they transferred me to Green Dot rep, they told me my account was locked due to suspicious activity and asked if I had receipts to prove my recent transactions.
The call dropped so I did not get instructions on how to proceed. They did not call me back. When I tried to call Green Dot directly, their automated system doesn't recognize my debit card number since it's no longer active.
I can't speak to anyone by phone to resolve this.
They wiped out all my business money and have a big event to run with no money to pay for it. This is beyond devastating!
Sadly it looks like I'm not the only customer dealing with this issue. I've read other customers have provided verification documents and waited with no resolution OR were mailed checks that no bank will cash.
I feel robbed. They have my money and I need it now. Please help!
Desired outcome: I want my account re-activated and my money accessible ASAP so I can transfer it to another trusted bank account.
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I can help you get it unlocked
This same exact thing happend to me they owe me $775. My account was closed also due to a fraudulent activity and without warning they closed my account back in April. They have not returned my money as of yet and its July. I am unsure what to do about this? I am about to report to the BBB but I am unsure where else to go.
Im having that problem also. They have 53k of my money and won't unlock nor give back.
BBB will not help because they can not enforce any action, just drown them with complaints and ask your locale Attorney General for help in what to do...
this company is a scam attached to greendot. they have been charging me overdraft fees when I have a prepaid debit card that I never had overdraft protection on before in the three years I had this card. all of sudden in July 2023, they started charging me overdraft fees and stealing my ssi money. the account is now negative $511.31 and I do not have a card nor access to the account but they have some sort of access to money I do not have in the account.