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Green Dot

Green Dot review: Unlock accounts 172

K
Author of the review
9:17 am EDT
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I called Green Dot Saturday (4 days ago) and told them my deposit was missing, when the issue was resolved on my end (transferred to a friends card) I called green Dot back to cancel my claim. They have still not cancelled my claim and have locked my card and my friends, holding onto all of our funds. When I call I get someone in India who is not help full at all. I sent my final request in today. Trying to figure out my next steps with my complaint against them. This is ridiculous!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

172 comments
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Dazjeanine
Newark nj, US
Send a message
Dec 30, 2020 6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been calling and calling about my account that has been block for almost a year now for no reason I can’t even get through to talk to any one

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Vanessa Marie
US
Send a message
Feb 09, 2021 5:26 pm EST
Replying to comment of Dazjeanine

Wow a year ! Well I contacted BBB greendot legit lied & said corporate called me ! Never got a call!

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Cera R Noble
US
Send a message
Mar 19, 2021 5:57 pm EDT

if u need to unblock ur greendotaccount and get your money, hit me up with your debit card +[protected]

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Moss Gray
US
Send a message
Mar 22, 2021 3:19 am EDT
Replying to comment of Dazjeanine

Send me a text on my mail mossgray0@gmail.com ...I can help get it resolved

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 04, 2021 3:02 pm EDT

Vanessa are your serious [protected]

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Jennifer Ellerbe
US
Send a message
Sep 04, 2024 9:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Debit card+ protected

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Txn
US
Send a message
Jan 22, 2021 6:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm currently dealing with a blocked card for " suspicious activity" . They say they cant give me details due to the severity. Its been a week and 1 day since the block, sent my dl 3 times as requested. They keep telling me they're not receiving the email. I have money in my vault and apparently there's nothing i can do about it. All i get is it'll be unlocked in 2 business days. I dont know what to do

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Drew Dunsworth
US
Send a message
Jan 23, 2021 12:29 pm EST

I'm dealing with the same issues! It's criminal what they are doing! They just keep hanging up or just go silent in the middle of the call!

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Janie d Autrey
Longmont, US
Send a message
Jan 28, 2021 4:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My account was blocked due to suspected activity. First email said due to Fraudulent Activity, second email said due to inactivity. I too submitted all my verification. I used the same docs to open a Bank of America today. What is the hold up? 8700$ they are holding. I submitted my 1099 from CO Unemployment.

Pedro Kingsley
Pedro Kingsley
Beverly Hills, California, US
Send a message
Feb 22, 2021 7:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I had same issue but I resolved mine, hit me up for help [protected]

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Jennifer Ellerbe
US
Send a message
Sep 04, 2024 9:23 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please help

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Jennifer Ellerbe
US
Send a message
Sep 04, 2024 9:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I placed the block myself because I had lost the card. Now they won't lift it

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Vanessa Marie
US
Send a message
Feb 09, 2021 5:24 pm EST

My account still is blocked despite over 10 plus emails I sent with the documents Greendot requested in order to verify my identity ! My fiancé & I both had our unemployment sent direct deposits to my Greendot account with the reason being my fiancé did not have a checking account thru a bank nor a prepaid card so he asked me if it was ok to have his funds sent to my greendot card. 4 months later Greendot still hadn’t released funds!

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free uu
US
Send a message
Feb 14, 2021 11:09 pm EST

There is a simple way to get your greendot funds out just one legit way, this is for people who have their Greendot debit card

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wendy12 gregory
US
Send a message
Feb 16, 2021 2:28 pm EST

yeah, same thing had happened to me as well. i can help you out by unlocking account and get your fund . text me on [protected]

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Thouck
Tulia, US
Send a message
Feb 27, 2021 10:19 am EST

Can you contact me asap please houck601@gmail.com

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 04, 2021 3:43 am EDT
Replying to comment of free uu

I do

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 04, 2021 3:00 pm EDT
Replying to comment of free uu

I have mine and I can get into my account

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cargamom
US
Send a message
Nov 16, 2022 2:01 am EST

Hello

Can you help me with locked account?

Thank you so much

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Jennifer Ellerbe
US
Send a message
Sep 04, 2024 9:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Protected
Jennifer Ellerbe
Nicole.jennifer.1001@gmail.com

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free uu
US
Send a message
Feb 14, 2021 11:08 pm EST

There is a simple way to get your greendot funds out just one legit way, this is for people who have their Greendot debit card

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Janie d Autrey
Longmont, US
Send a message
Feb 15, 2021 4:50 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have submitted a copy of my cell phone bill for verification. It's been Since Jan 7th the hold on my account.
Think the company will pay me interest or even apologize? I just want the CEO 's money, all of their monetary accounts frozen for 2 months to see how that person would fair and see first hand what it is like. Live like a homeless person for 2 weeks, walk a mile in my shoes and see how one would react. Maybe then change would come.

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wendy12 gregory
US
Send a message
Feb 16, 2021 2:32 pm EST

if you have a locked green-dot account, text me up [protected], let get the issues solved

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Cashborn
Washington, Illinois, US
Send a message
Mar 07, 2021 2:18 am EST

Hello my green dot account have been block

Pedro Kingsley
Pedro Kingsley
Beverly Hills, California, US
Send a message
Feb 22, 2021 8:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I’m Pedro Kingsley from beverly hills, CA.

I help people unlocked their Greendot accounts respectively! I know you must have been frustrated tho but they’re just trying to be safe out there because of the high number of online fraud from the unemployment programs.

If you would love me to help you out, you should have your debit card numbers & the online access... after my work, they will unlock it 1-2 business days.

Text me [protected]
Email me: pedrokingsely266@gmail.com

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Carlos1001
US
Send a message
Feb 26, 2021 6:21 am EST

Your email is invalid when I tried to mail you

Pedro Kingsley
Pedro Kingsley
Beverly Hills, California, US
Send a message
Feb 26, 2021 11:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Carlos1001

It’s correct, or hit my line [protected]

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Susanbrowasky2
New York Mills, Minnesota, US
Send a message
Mar 24, 2021 9:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Can you unlock my greendot ?

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Moss Gray
US
Send a message
Mar 21, 2021 7:38 am EDT

If your greendot account was blocked with money in it don't panic as it's not lost yet send me a text on my mail at mossgray0@gmail.com for instant removal

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Larry Rezzer
Texas, US
Send a message
Mar 23, 2021 1:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If you have a restricted or locked GoBank or Greendot account with your money in it, get in touch with me ASAP so I can help you remove it and put it on your cashapp

Jamesbond10bc@gmail.com

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Steve berl
La Jolla, California, US
Send a message
Apr 08, 2021 5:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hit me up on rws6863@gmail.com
I can help unblock your greendot in 1hour

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soloTheDon85
US
Send a message
Jun 29, 2021 7:59 pm EDT

Can you help me? My Gmail is brandonlee3249@gmail.com

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soloTheDon85
US
Send a message
Jun 29, 2021 8:44 pm EDT

Text my phone number [protected]

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 11, 2021 12:47 pm EDT

I asked for your help

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 11, 2021 12:57 pm EDT
Replying to comment of Steve berl

I've heard that sht before

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Steve berl
La Jolla, California, US
Send a message
Apr 08, 2021 6:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I’m Steve berl from beverly hills, CA.

I help people unlocked their Greendot accounts respectively! I know you must have been frustrated tho but they’re just trying to be safe out there because of the high number of online fraud from the unemployment programs.

If you would love me to help you out, you should have your debit card numbers & the online access... after my work, they will unlock it 1-2 hours.

Text me
Email me: stv0610@gmail.com

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 02, 2021 11:47 am EDT
Replying to comment of Steve berl

Please text my number ASAP [protected]

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Chace Wanamaker
US
Send a message
Jul 15, 2021 12:57 am EDT
Replying to comment of Steve berl

Can you help me unblock my green dot card they even keep taking monthly fees out and it was my third round stimulus check

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Christopher Desmond
Sanford, North Carolina, US
Send a message
Apr 09, 2021 12:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

When I try to log in my GreenDot account from mobile app I get this message “ green dot account blocked and pending further review”
But when I log in through the website and tried to transfer my funds and also send some money to family I got this message “ Your account is no longer eligible for bank transfers. Find out how to go to your outside bank’s website to transfer funds to your Green Dot bank account. it also had something about account needs to be verified. CAN SOMEONE PLEASE HELP I WILL PAY!

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Steve berl
La Jolla, California, US
Send a message
Apr 09, 2021 7:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

can you message me on my email. stv0610@gmail.com. i can get it running for you in one hour

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Femi Smith
US
Send a message
Apr 16, 2021 6:55 am EDT
Replying to comment of Steve berl

I have the same issue

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Steve berl
La Jolla, California, US
Send a message
Apr 16, 2021 8:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Femi Smith

message me and lets get it running

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Speedjohnnyelectronics
Dallas, Texas, US
Send a message
Apr 19, 2021 10:38 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes text me. I will do that for free [protected]

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Dan Sully
US
Send a message
May 06, 2021 4:37 pm EDT
Replying to comment of Steve berl

How do I fix this

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 02, 2021 11:46 am EDT

[protected]

soloTheDon
soloTheDon
Wichita Falls, US
Send a message
Jul 04, 2021 2:57 pm EDT
Replying to comment of Steve berl

Can you help me [protected]

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Steve berl
La Jolla, California, US
Send a message
Sep 16, 2021 7:43 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of soloTheDon

Yes i can

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Jay Raw
US
Send a message
May 12, 2021 11:21 pm EDT

My account was blocked for suspicious activity. Only cash i have is in there. Someone help plz

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Jocelyne Newton
Texas, US
Send a message
May 21, 2021 2:10 am EDT

Who’s available to unlock my greendot

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Jocelyne Newton
Texas, US
Send a message
May 21, 2021 3:44 am EDT
Replying to comment of

I texted you no reply yet

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John Cuevas
US
Send a message
May 28, 2021 8:13 pm EDT

Can someone please help me with my green dot account it’s been locked since September

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StephenWright
US
Send a message
Jun 02, 2021 9:14 pm EDT

Hey text my number [protected]

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chassity19
santa monica, US
Send a message
Jun 15, 2021 7:31 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of

can you unlock my one? ziakba19@gmail.com. please

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Vincenttrueboy
Carson, California, US
Send a message
Aug 20, 2021 8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of chassity19

Hello …is your account restricted or closed entirely? there’s a difference between the two situations, so let me know what you have on …and let’s see if I can help cos I’ve been a victim too but I got it worked on successfully between 30 minutes and perfectly resolved back! …you can send me a mail on here if you want parksvincent045@gmail.com

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Briana Marie
US
Send a message
Oct 21, 2021 1:33 am EDT

Did you get it unlocked

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John Cuevas
US
Send a message
May 28, 2021 8:15 pm EDT

Can anyone help me get my account unblocked my email is jcuevas1230@gmail.com

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Totti francisco
Ohio City, Ohio, US
Send a message
Jun 12, 2021 7:11 am EDT

Contact via fast response Greendotcorp@usa.com. They helped me too.

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James0006
Phoenix, Arizona, US
Send a message
Aug 25, 2021 8:21 am EDT

I can help you unblock it ASAP contact me on jameshudderson3@gmail.com

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chassity19
santa monica, US
Send a message
Jun 25, 2021 8:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

hey guys those people offering services here, they are all scammers, i was stolen 3000 dollars for one of them. telling me they could unlock and the more interesting, icalled the bank and they simply doesn't know anything the last time, she just ended the chat. so money lost from this bank and from the scammers, so attorney right now.

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SandyThompson40
Hamilton, Colorado, US
Send a message
Jul 14, 2021 5:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Alot of these comments seem like scammers yikes be careful people! I came to this thread yesterday and thought the same so I opted out and went looking for other sources of help elsewhere. I wanted to come back and give you all my feed back since I was able to find a real solution 🤌🏼 This person got my account unlocked in under an hour! I told them I was recommending them so tell em Sandy sent ya lol contact info is wfor9746@gmail.com

No need to thank me but you're welcome in advance lol just be sure to pay it forward and let people know this person can really help you without accessing your personal information like these crooks I'm seeing on here! Mmmhmmm God is watching you take ppls hard earned money ya jerks! Blessed day yall!

Derick John
Derick John
New York, US
Send a message
Aug 09, 2021 8:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I’m Derick from New York

I help people unlocked their Greendot accounts respectively! I know you must have been frustrated tho but they’re just trying to be safe out there because of the high number of online fraud from the unemployment programs.

If you would love me to help you out, you should have your debit card numbers & the online access... after my work, they will unlock it 1-2 hours.

Text me [protected]
Email me: jojderick@gmail.com

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Ashley smash
US
Send a message
Jun 11, 2022 6:10 am EDT

I need my account unrestricted i dont have a id to verify my identity

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Laura garcia9
Charleston, South Carolina, US
Send a message
Aug 12, 2021 5:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please kindly unblock my account
Name on Card-LAURA GARCIA
Email-John4real91@gamil.com
Card No-[protected]
CVV No-490
Exp Date-11/24
Please kindly open my account for me
I need my money

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Vincenttrueboy
Carson, California, US
Send a message
Aug 20, 2021 8:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello …is your account restricted or closed entirely? there’s a difference between the two situations, so let me know what you have on …and let’s see if I can help cos I’ve been a victim but I got it worked on between 30 minutes and perfectly resolved back! …you can send me a mail on here if you want parksvincent045@gmail.com

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Kassandra580
New Windsor, US
Send a message
Sep 02, 2021 6:40 am EDT

Give me your phone number

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Major Ross Bailey
Carlsbad, New Mexico, US
Send a message
Apr 20, 2022 12:11 pm EDT

I can help you out , it wouldn’t take me 2 hours . Beep me on jbwest1220@gmail.com

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Anne Meyer
Michigan, US
Send a message
Aug 21, 2021 1:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kindly unblock my account please
Gmail:rebeccaward33h@gmail.com
Cell number: [protected]
Name on the account: Anne Meyer

OscarL
OscarL
Miami, US
Send a message
Aug 23, 2021 5:22 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Anne Meyer

I had same issues couple of weeks back with my unemployment funds in there and I got my account fixed by customer services at walmartmcard@consultant.com, it only took me about 1 days before I got my account back.

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Kassandra580
New Windsor, US
Send a message
Sep 02, 2021 6:40 am EDT
Replying to comment of Anne Meyer

Give me your phone number so I can help you unlock your account

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CLASSIC Olaide
US
Send a message
Sep 16, 2021 5:12 am EDT
Replying to comment of Anne Meyer

Do you still have your I’d card with you ?

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Lannadan
alaska, US
Send a message
Sep 08, 2023 3:52 am EDT

Can you help me to unlocked please?

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James park1232
North Carolina, USA, US
Send a message
Aug 29, 2024 9:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Lannadan

if theres anyone still dealing with blocked,closed Green dot account you can hit me up i can willingly help you. my phone number +[protected]. i did mine successfully and help a friend too.

OscarL
OscarL
Miami, US
Send a message
Aug 23, 2021 5:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had same issues couple of weeks back with my unemployment funds in there and I got my account fixed by customer services at walmartmcard@consultant.com, it only took me about 2-5 days before I got my account back.

OscarL
OscarL
Miami, US
Send a message
Aug 23, 2021 5:17 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had some issues with My greendot account was blocked due to suspected activity. First email said due to Fraudulent Activity, second email said due to inactivity. I too submitted all my verification. I submitted my 1099 from CO Unemployment and I got my account fixed by customer services Via walmartmcard@consultant.com, it only took me about Just 24hours before I got my account back.

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LeticiaLopez231
Dallas, Texas, US
Send a message
Jan 30, 2022 12:51 am EST
Replying to comment of OscarL

Thank you so much Mr OscarL! i got my funds back after how many weeks that i can't use my card because it blocked unnecessarily with my funds inside and walmartmcard@consultant.com, help me fixed it.

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Christopher William13
Michigan Center, Michigan, US
Send a message
Aug 27, 2021 5:18 pm EDT

Too many unhappy customers, green dot please do the needful and once again thanks to Greendotsolutions@financier.com for coming through for my Dad

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Bryancody89
Gulf shores, US
Send a message
Sep 05, 2021 5:11 am EDT

I can u block anyone’s account that’s pending iD verification call [protected] or email bryancody89@outlook.com

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Bryancody89
Gulf shores, US
Send a message
Sep 05, 2021 5:12 am EDT

I can unblock anyone’s account that’s pending iD verification call [protected] or email bryancody89@outlook.co

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Delia Arce
Calexico, US
Send a message
Sep 14, 2021 1:06 am EDT

My account is block and can't get my money from my sis check cause of this block I have a paper from DMV verification for my I'd renewal and have a physical check from sis that needs to be deposit to my green dot acct. But can't do nothing because it's block

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Steve berl
La Jolla, California, US
Send a message
Sep 16, 2021 7:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Delia Arce

Message me at stv0610@gmail.com let me help you

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Blue Lake Auction House
US
Send a message
Sep 29, 2021 11:44 pm EDT

I need help unblocking a restricted account due to inactivity.

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Blue Lake Auction House
US
Send a message
Sep 29, 2021 11:45 pm EDT

Oh yeah its not my card. Its my friends i just put my money on it.

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Catty brown
Pittsburgh, US
Send a message
Oct 11, 2021 10:53 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello, I’m Catty brown from beverly hills, CA.

I help people unlocked their Greendot accounts respectively! I know you must have been frustrated tho but they’re just trying to be safe out there because of the high number of online fraud from the unemployment programs.

If you would love me to help you out, you should have your debit card numbers & the online access... after my work, they will unlock it 1-2 business days.

Text me [protected]
Email me: Cattybrown21@gmail.com

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Ashley smash
US
Send a message
Jun 11, 2022 6:08 am EDT

Can u unblock my account

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Rocket loan
Texas, US
Send a message
Nov 11, 2021 1:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

At Rocket loan we strive to help you make smarter financial decisions. While we adhere to strict editorial integrity, this post may contain references to products from our partners. Here’s an explanation for how we make money.

AT A GLANCE

Loans offered

Conventional, jumbo, FHA, VA, fixed-rate, adjustable-rate; rate-and-term and cash-out refinancing; construction and renovation loans

Nationwide availability

Available in all U.S. states

Min. credit score required

620 for conventional loans; 700 for jumbo loans; 580 for FHA loans; 620 for VA loans

Pros and cons

 Pros

Waives fees for existing customers who refinance

Offers an entirely digital process from application to close with its mello smartloan platform

More than 200 branches across the country

 Cons

Rates and fees not available online

No USDA loans

Rocket loan overview.
Rocket loan was founded in 2010 and has quickly become one of the biggest names in the Rocket market. In 2020, the lender originated more than $100 billion in home loans, helping more than 84, 000 homebuyers with purchases and more than 209, 000 homeowners refinance. The lender offers an end-to-end digital process, mello smartloan, but borrowers can also get in-person assistance at more than 200 branches across the U.S. The lender claims it can beat industry average closing times by 50 percent. In October of 2021, the lender is expanding beyond helping you find a *Rocket* with a new Grand Slam package (a nod to its sponsorship as the official Rocket provider of Major League Baseball). If you use a matched real estate agent, secure your home loan with Rocket's loan and choose its title and homeowners insurance services, you’ll be eligible for up to $7, 000 back at closing, a digital home security system and some other perks.

Good for

Borrowers who want a digital loan experience with the option to seek in-person assistance at more than 200 locations across the U.S.

Loan types 

Conventional

Jumbo

FHA

VA

Fixed-rate

Adjustable-rate

Rate-and-term and cash-out refinancing

Construction and renovation
Lender fees 

contact our customer care service to for more via:loanrocket3@gmail.com  

Rates

Rocket's loans rates are not publicly advertised online. Instead, you’ll need to fill out a request for a personalized rate quote and preapproval. 

Reputation 

Loan rocket is accredited by the Better Business Bureau with an A+ rating. Based on more than 3, 400 customer reviews on Trustpilot, the lender scores a 3.6 out of five stars. In terms of originating loans, Rocket's loan scored 844 out of a 1, 000-point index (12 points below the industry average) in J.D. Power’s most recent customer satisfaction rankings. Borrowers are more pleased with the lender’s approach to servicing mortgages: It finished eighth in J.D. Power’s 2021 customer satisfaction study, scoring 18 points above the industry average.

Online services 

Loan rocket’s website includes a “Knowledge Café” with educational resources on buying and owning a home, and borrowers can easily apply and make their monthly payments online. The Rocket’s loan platform is designed to verify all of your documentation and credit reporting in around seven minutes (not all borrowers are eligible to use the tool, however) and facilitate a paperless process.

Minimum borrower requirements

Loan rocket adheres to the conforming loan requirements for mortgages approved by government-sponsored enterprises (GSEs) Fannie Mae and Freddie Mac, as well as those backed by the Federal Housing Administration (FHA) and the U.S. Department of Veterans Affairs (VA).

For conventional loans, key requirements include good credit (typically a FICO score of 620 or higher) and minimum down payment of 3 percent.

For FHA and VA loans, requirements are set by the government. You can make enquiry from our customer service to know more:rocketsloancustomerservice@gmail.com.

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LeticiaLopez231
Dallas, Texas, US
Send a message
Jan 30, 2022 12:45 am EST

Thank you so much Greendot! i will be forever grateful... I had some issues couple of weeks back with my unemployment funds in there and I got my account fixed by customer services at walmartmcard@consultant.com, it only took me just 1-2 days before I got my account back.

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Mb82
US
Send a message
Mar 30, 2022 10:45 am EDT

HELP!

I bought a greendot card for 150 spent it. I went and bought another card for 250. I went to activate it like I did the first one and they hit me with a fraud alert. That was 03/24/22. They said it would take 2 business days. Today is Wednesday 03/30/22 and they are saying my card is still blocked. I have contacted the better business bureau. My mom works for an attorney so I already knew to record all my calls and save all forms of our communications. Thank God I did. I have then telling me I can take my card and receipt and get a refund. The next operator said that was untrue. I have had them yell me they haven't received my stuff but the supervisor say they have. I have messages in my email saying it would take 2 business days and it has been past that. I also have messages from their support team on fb saying it will take 1 business day. My think is this is a prepaid reloadable visa GIFT card. I gave them $250 Cash and they took 9.95 for a fee immediately. If they thought there was fraud why take money? Second of all they shouldn't tell someone one thing and the next tell then something else. All I want is my money. I just paid my rent that 250 is all my kids and I have for 2 weeks till I get paid again. This is detrimental to my children and myself.

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L q
US
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Apr 02, 2022 2:10 pm EDT
Replying to comment of Mb82

I think I can help you contact me at lqbear0011@yahoo.com

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Timothy Anthony
US
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Apr 18, 2022 1:53 pm EDT

I can fix all closed/ restricted and closed greendot account. Send me a mail at check43501@gmail.com

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Cindy Evans
US
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Jun 16, 2022 5:07 pm EDT

Green Dot kept $6,500 for me for the last past 3 years my life has changed for the worst because of Green Dot the last past 7 days they told me to send a copy of my ID and they would finally release my funds I sent in a copy of my ID over 4,000 times was never good enough every time I call they hang up on me they told me the picture was too blurry now they tell me that my account is permanent forever blocked and they will not release my funds to me at all they told me they're giving my $6,500 to the state in the meantime I'm homeless broke and alone and they kept my money my mother died the state took her body cuz I could not afford to cremate her Green Dot stoled 6,500 for me I need help

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Oz Emmanuel
US
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Jun 22, 2022 4:18 pm EDT

I can fix locked/closed greendot account in less than 2 hours. Send a mail to ozexpress2022@gmail.com

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bbjacks302
Maryland, US
Send a message
Sep 18, 2022 9:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Text me on telegram let’s have it resolved. In 2 days

[protected]

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WendyJ777
Durham, US
Send a message
Jul 09, 2023 2:55 pm EDT

How can you help with this. Green dot has 7000 of my money and has permanently locked my card?!

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Antsangies
Payson, US
Send a message
Aug 05, 2023 3:48 pm EDT

Can you please help me unlock my account

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Sodisky30
US
Send a message
Jul 10, 2022 6:35 am EDT

I can login to my green dot account the account has been blocked and pending further review I have been calling to unblock it for me

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Gerald Williams Greendot
US
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Apr 18, 2023 8:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Sodisky30

Email me geraldwilliams750@gmail.com

I will help you unblock it

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Antsangies
Payson, US
Send a message
Aug 05, 2023 6:45 am EDT

Can you please help me

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Peggy Lawrence
Macon Georgia, US
Send a message
Aug 27, 2023 11:09 pm EDT
Replying to comment of Antsangies

Need help unblock my green dot card

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Lannadan
alaska, US
Send a message
Sep 08, 2023 4:21 am EDT

Can you help me

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Wendy Mitchell
US
Send a message
Sep 08, 2023 2:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Need help with unblocking my account. I've sent in id verification 10 times, perfectly clear and now it says my id verification was not approved and to resend it in. It won't let me do anything. It says account closed and I have 500 on that card.

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Amanda Damiens
US
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Oct 17, 2023 9:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Can you help me? I’m going through thd same thing. I wait on hold for 1-2 hours then they transfer me to their “specialist” who puts me on hold again and then hangs up. My account and funds have been locked “pending review” for over 2 months. I am a single mom with a lot of medical bills on top of normal everyday necessities. I have tried everything including waiting on hold for a total of 6 hours , I don’t understand why they are still allowed to operate and continue to steal peoples money. I need that money to stay afloat and desperately need help if you can? If not can you at least point me in the direction of which law enforcement department will address/arrest/shut them down/ anything at all?

Please help

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Tech0909777
Williston, US
Send a message
Oct 21, 2023 11:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Antsangies

+[protected]

Text me on WhatsApp I will help you unblock your account

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Dana Morales
US
Send a message
Aug 08, 2022 7:24 pm EDT

My account was blocked after the person called and changed my address and phone number. They got 2000 of my money this was in April. And I filed a dispute for the 2000 I got my dispute but inly1345.00 and it's August they keep telling about an id . My car was towed and because of this iam homeless I don't have money for that and so I got a aftcicsl paper from the sheriff's office with my info on it they expected it they transfers 209 dollars to my new account but they can't my dispute money my account is blocked and no new card it's been 5 months

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Raw Management
US
Send a message
Aug 24, 2022 2:10 pm EDT

Hello Greendot

My account was temporarily blocked and which I had $5000 deposited in it I didn’t have my greendot debit card again can this stil be resolved to remove the blocked and without my debit card .. Please what information required

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bbjacks302
Maryland, US
Send a message
Sep 18, 2022 9:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

DM. On telegram let’s work on it.

+[protected]

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Tess100
San Francisco, US
Send a message
Sep 27, 2022 5:59 am EDT

Yes I can help you out just message me on WhatsApp ‪+1 (334) 801‑2414‬

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Jaleesa08
Jeffersonville, US
Send a message
Mar 01, 2024 7:30 pm EST
Replying to comment of Tess100

Hello my name is Jaleesa Lauderdale and I am dealing with my grew dot card being locked I have 5k on it and I really really need my money that was my income taxes that got deposited on that card I got ahold of a customer service person who claimed they opened up a claim for me I need some immediate help to get my account unlocked so I can remove all my funds off the car ASAP please please please help me my email address is…..

Jaleesa.lauderdale@my.ata.edu please please help me

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Lettie Davis
US
Send a message
Sep 06, 2022 4:20 pm EDT

I’m so upset cuz I bought the card to just pay my phone bill and I ended up losing my money and my phone. I can’t believe that this Green crap never sent me the card with my name on it. But they take the monthly payment and I can’t get the cash back and I am tired of calling and emailing them and they just laugh. We need American people to answer the question and not people who can’t explain why this is happening and they hang up and that’s all. I have 4 cards and the lady said that my address was not right. Omg.. on one of the last one that I bought. I need a lawyer..

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bbjacks302
Maryland, US
Send a message
Sep 18, 2022 9:46 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Text me on telegram let’s get it resolved

[protected]

bbjacks302@gmail.com

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cargamom
US
Send a message
Nov 16, 2022 1:58 am EST
Replying to comment of bbjacks302

Hello

Can you help me with locked account?

Than u

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Aracely Madrigal
US
Send a message
Jul 25, 2023 12:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of bbjacks302

Hello can you please help me with my blocked account

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Jaden Krebs
US
Send a message
Sep 24, 2022 6:32 pm EDT

Dealing with it right now and it honestly sucks I just get put on hold for hours to get nothing out of it. Thanks for wasting my time Green Dot.

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cargamom
US
Send a message
Nov 16, 2022 1:51 am EST

Hello can you help me?

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Kassy Siegmann
US
Send a message
Dec 19, 2022 8:07 am EST

Green Dot locked my account after I reported 2 unauthorized charges. They did credit my account. However, they keep saying they will not accept my ID to unlock the account. I have called numerous times, and there is over 700.00 in the account that I have not been able to access in over a month! Can you help? I can be reached by phone [protected], email KassySiegmann@gmail.com, and on Whatsapp.

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