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Today I received in the mail an unsolicited and unwanted VISA credit card in Spanish. When I tried to call the company to complain, I could not get through the screens without giving my personal identifying information. The credit card number was even listed on the paperwork and could have been detected. This seems to be a very poor business practice at best and fraud at the worst. I would appreciate some action being taken and receiving an apology and explanation as to how I was chosen to receive this card.
The complaint has been investigated and resolved to the customer’s satisfaction.
We apologize for your experience. We take identity theft concerns seriously and would like the chance to review and provide the information needed to help further investigate. Please email Customer.Advocacy@greendot.com, with you name and phone number so we can contact you directly to assist. We also suggest contacting your local law enforcement if you feel you have been the victim of identity theft. The FTC website, http://www.consumer.ftc.gov/features/feature-0014-identity-theft, also has useful information and form templates for reporting identity theft.
I bought a card for $350 and the numbers I have won't work. I bought it from a Walgreens in Pearland. Where do I send the digits of the card?
you can send the digital code to this mail millalax24@gmail.com so that he can help you
Someone took my cards and took the money off them
I bought a green dot money card and lost it. I still have receipt. Is there any way if given the number, which i wrote down, can i cancel any transactions, which was not made by me, and just get a refund off of my card.
In past 3 days have received 3 cards unsolicited. Tried to call and be taken off their list. Could not get through to live person. Sent text message about problem and included name, address, and cell number and was told via return text to call customer service to resolve issue. What a run around. Why anyone would do business with such a company is foreign to me. I plan to make complaint with Postal Inspector, BBB, and post on Facebook to avoid them at all costs.