Gulf Oil
Reviews and Complaints

I'm not sure if you own the Gulf Station on 50-58 Columbia St, Rensselaer NY. I fell there on 2/6 leaving the store right by the pumps on black ice. Fell on my whole left side and cut my hand. I went in for them to file an incident report in case I needed to see medical treatment the said no. Told me to go to the doctors and prove it to the insurance. The guy that saw me asked if I wanted to speak to his supervisor I said yes, that's the one that told me no. I said to him that the guy working saw me he can't writ a statement he said no. This is ridiculous because if I left they would totally deny it. I didn't leave and called the police to get a report on file. If you need a copy of the report I can send it to you. I was pretty upset about the whole thing and how I was treated

Good morning,
I am complaining about very disturbing behavior on gas attendant which happened around 5:00 pm on 1-01-18. This person pumping gas was very rude to say the least by snatching the money out my hand while I was actually thanking him for pumping gas and sorta got me frightened. Wow I was shocked and didn't know why! When he proceeded to snatch the money out my hand, I immediately asked why did he do that and he seemed like he was very upset and even showed aggression towards me Shouting to the point of creating an hostile environment in from of other customers and seemed to me like he was cursing at me in his Language . He seemed to to be middle eastern. All this took place at 5:00 pm. I paid cash and wanted a receipt and he refused to give me one but you have to see now I myself got angry and shouted at him back...This to me is very unacceptable and made me just as angry there after to even take this time out my busy schedule in my life to send this E-mail complaint. Please address this worker and hope and pray this is resolved before this person loses it on the wrong customer and cause harm to them or himself with that type of attitude when dealing with customers.

I went to the Gulf station located at 350 Rodman St, Fall River, MA 02721 this morning around 8:45 and after I waited in line for TEN MINUTES I was told that they do not accept Gulf gift cards and the gentleman was VERY rude about it. I had to leave with no gas and it made me late to my doctor appointment. I have NEVER heard of a location not accepting their own gift cards!

I when inside the store and wanted to make coffee but there was no coffee in the pot so I asked the employee who Is working there (Indian) that there is no coffee in the pot, so he came and started making the coffee after a while I was waiting for the coffee to brew and he left I started making my coffee while I was making my coffee he was cursing with someone on the phone in a different language in which I also speak. When I went to the register the employee was still on the phone cursing at someone in the Language. So I said excuse me sir how much is the coffe and he looked at me really mad and said "my dick is how much" in his language. I told him I also speak the same language and I got really upset and told him you have no respect for women and I'm really offended by what he just said. Is that how he suppose to treat his customers. The employee in Indian, a little chubby and the time was around 9am 12/2/2017 the address is 160 n saw mill rd Elmsford ny 10523. What could be done about this situation?
You can email me at [protected]@yahoo.com

I stopped at the Gulfmart gas station 806 on the MassPike westbound on 11/06/17 at around 10:30PM. The pump displayed that my debit card had insufficient funds, this happens frequently and I've dealt with it before, so I knew I had to go inside and pay a specific amount. The cashiers had me repeatedly run my card with no success or charges being brought up. I stood in silence for 30 minutes while they offered no explanation of what they were doing. The only words they said to me during my time there was "swipe your card now" around 10 different times. My roommate and I offered to pay cash multiple times, to which they simply said that wouldn't work. After that immense waste of time indoors trying to charge my card, I went back outside ran my card again on the pump but as a credit card and it pumped the gas I needed. I was relieved and was finally about to pull away, the cashier named Genevieve RAN out to my car, banged on my passenger window, held her hand out and said "Money!" She refused to have a conversation or acknowledge that my card would have worked. Her only response was that I couldn't have paid because she didn't get a receipt from her machine. My roommate and I were terrified she was accusing us of stealing so we paid her cash out of pocket and left. After we pulled away I checked my online banking account proving that it had in fact taken the money ($25.02) out of my card. We paid $25.02 in cash to the woman and paid the same from my debit account. This was extremely stressful, alarming, and uncomfortable and I do not want anyone else to have to experience anything like it. Not only would I like the charge to my debit card to be dropped and my money rightfully returned to me, I would like a review of the incident and an explanation as to why this unacceptable and unprofessional display of customer service, and genuine robbery was possible.

Several times I have gone to the gulf gas station on route 9, in Wappingers Falls, ny, 12590. I like to pay at the pump and then leave but every time I get gas and I want a receipt it says "clerk has receipt". I finally asked him today if they were going to put any receipt paper at the pumps. I said I should contact the company and ask them. He said "if you want cheap gas you come in for receipt." Then why ask at the pump if you want one. If you advertise for receipts at the pump, shouldn't the choice be there. It's very frustrating.

I went to gulf station Terryville ct. on Friday 13th attempted to use card reader at pump, I was asked 3 times to retry then was told to see teller she said all readers were down so I went to another station on Monday I noticed they put a hold on my card for $74 each swipe total $222 but I didn't purchase anything my bank said they couldn't release the hold contact that owner he was unwilling to do that so I wrote a bad review on fb. gulf responded to that review by calling me mentally disabled, then wrote "because you did [censor] up [censor] in your past with your card you are [censor] clown" then cause that was a facebook review he got my phone number called me up and threatened my life telling me to take bad review down or he would send someone to me ... he continues to call an threaten me to point I have police involved his name I have learned is Ketan Patel he is the son of Terryville gulf lives in Newington and works at another gulf station ... I am thinking I will need a lawyer
Keith Dwy [protected] is my name

I went to Gulf station @ 10615 Reisterstown Rd Owings Mills, MD. On Wednesday gas is.05 off. Tues 9/19/17 reg gas was 2.49 so I decided to fill up Wed. 9/20/17 for 2.44, however the gas at 6:10 am Wed morning had gone up to 2.54 but when I got off at 3:30 the price of reg gas was now 2.44. I would like to know who is going to compensate me the additional.10/gal that I paid.

I went to a Gulf gas station, but the business that used the fuel was called "Dandy Mini Mart". Today 9/17/2017 around 6 PM in a small town called Freeville in NY, I prepaid a purchase of 30 dollar of premium 93 octane fuel for a very sensitive twin turbo BMW and the fuel selector was broken, when I hit premium it pumped in regular. Did not notice it until after and the young lady working there came out and said it was broken. Needless to say, I have video of my car smoking going down the road not even minutes later and engine stalled out twice and almost did dozens of more times. Pulled over to the side of the road and had to limp mode home 60 miles to Syracuse, NY. The fuel that was rated at 87 octane burned so quickly through the twin turbos and combusted so quickly because my car was on empty. l and none of the other pumps worked as well. This caused serious damage. The vehicle will no longer accelerate to proper speeds and continued to smoke all the way home. I parked it and I need to speak to someone over this because this is absolutely pure negligence and improper maintenance on this business in which caused a very big headache getting to and from work. (over 65 miles away) and a great deal of vehicle repair in which I will be seeking reimbursement for.

I live in Garden City South NY and recently there was a Getty station on Nassau blvd that was taken over by a gulf. I wanted to let you know I am appalled at the condition of the station. The only thing that looks new are the pumps. There are weeds growing 8'up from what used to be a nice corner planting are. They removed the signs that are on the wall of the station and never replaced them. There's exposed wiring and flourescent bulbs. I refuse to by gas there or get service for my cars. Many people feel same way. It's makes the neighborhood street look horrible. Jim Scarry

I visited the gas station on Highway 17 in Waynesville, MO this evening as I have done many times before. There was a man standing just outside the door smoking a cigarette, right in the path of the entrance, a few feet away from the door. I complained to the clerk, who I haven't seen before and may be new, who told me, "We can't do anything about it since he's a customer." There are local laws that require someone smoke at least 20 feet away from the door. I explained to her that I have asthma, but she just said I should handle it myself. So, I did speak the man as I was leaving the store, and informed him that I have asthma and cannot walk through that smoke to go into the store. I informed him that there is a local law that requires smokers to smoke 20 feet away from the entrance to a store. He just looked at me and shrugged. I won't visit this store again, where people are so inconsiderate of others, and where a smoking customer takes priority over one who has an allergy to tobacco and asthma.

I walked over to my gulf station on Memorial Day. The store sign said it was open. 1st of she had an old lady and a boy in the store and the doors were locked when the sign said open. Second she had a little boy stocking the cigarettes. 3rd when I finally got the cashiers attention she told me that they weren't open. Came back 15minutes later she outside smoking a cigarette and tells me the system is down. This isn't the first time that this lady has been disrespectful. She refused to sell me my things because I had my wife's credit card. Which we have the same last name as eachother. My wife goes in there and the lady apologized to her but refused to sell her our cigarettes becuase I went in there before and she refused my purchase. She also called me a spic as she was telling me to have a nice day. I have been a customer for 27 years. All the other employees are very nice.

I purchased gas from Gulf Gas Station at 698 Naaman Road in Claymont Delaware at 9:33 Nov 3, 2016. At the time the gas was $2.19 which was marked up from $2.08 on Nov 2, 2016. I looked across the street at WaWa and noticed their gas was still $2.15 as it was on Nov 2, 2016. I was pissed because I could have gotten it cheaper.

I returned home at 11:50 am, and I noticed the gas was down to $2.09. I am cognizant gas prices change, however I didn't understand why it changed within in such a short period of time.

I went back to the gas station at 11: 52 am (I live up the street) to question the attendant. He said gas prices change, and I asked him why so fast. He then said WaWa's prices changed too. I told him no they didn't change, and the price is the same as yesterday. The reason why I am complaining is he told me not to ask him about gas prices. I was flooded. I told him never to talk to a customer like that, and that we have a right to question things we do not understand. I work with customers all the time, and there is a way to speak to customers.

The attendant is a foreigner and I did not get his name, because he seemed hostile. But I was there at 11:52 am. Please let this associate know that customers can go across the street, and pay more for better service.

Linda A. Lovett
705 West Birchtree Lane
Claymont, De 19703
[protected]
[protected]@gmail.com
Receipt number [protected]

I filled gas in my 2014 Nissan Rogue on 7/23/16 from MD039 GULF, 4501 falls Rd, Baltimore, MD, 21209 gas station and soon after that my car had started jerking/shaking on I-695. before this I never felt such jerking.

I called my service station and they told me to come to car service station and they found that this is because of the bad gas (probably adulterated/contaminated gas).

I have spent nearly 400$ in repairs and lost my valuable time. I have receipt of gas and receipt from the service station showing indication of contaminated gas. I also have the specimen of contaminated gas in a bottle.Please do the needful to ensure the quality of the gas. I have also filed a formal complaint to Maryland Department of agriculture, weight and measure.

Please also suggest me how I can reimburse my repair costs?

On April 30, 2011 I went to pump gas for my car. I ask the attendant to fill up the rank and gave him my debit card as payment. I received my card back and walked away to the gas station's on site store. Upon return the attendant was on the other side of the station talking to his friends and the pump was missed placed and spilling gasoline on my car onto the floor. And the meter was still running. My bill was $48.00, about $15.00 extra than usual. The attendant claimed it was not his fault and he was the person in charge. The attendant was very rude and uncaring of the situation. Maybe not realizing the danger that his carelessness cause. My wife and kids were in the car. The wife of the gas station owner came out and said she was sorry but she could not do anything without her husband present.

Credit card holders beware!

The gas attendant made fraudulent charges to my credit card account without my knowledge. If you buy gas with credit card, watch your credit card carefully. Once the gas attendant placed a charge to your account, it is very difficult to fight it. Card holder may need to call the police to intervene.

Do yourself a big favor, DO NOT BUY GAS FROM KRISHNA GULF LLC IN OAK TREE ROAD, EDISON, NJ

using mapquest to get prices on diesel, patchogue gulf came up 2 days in a row at$4.80 agallon for diesel.i drove 9miles to get there, 18 miles round trip, and the price was$5.29.9.i spoke to the manager and showed him the mapquest paper stating the $4.80 price for diesel and he just looks at me and says oh well.what the is my expression, is this how the consumer is allowed to get ripped off?