HDFC Bank
Reviews and Complaints

I raised a request for Retalia credit card on 19th September 2018 .
Now it has been more than 20 days I have not received even a single update on my card.
And when I am trying to call your customer care or executive (Mr Rahul and Miss [censored]al) for the update no one picks the call or hung up the phone on my face and this has happened not once but 5 times in last week.

Can you please let me know is that the way HDFC works?
You have no sense of how to talk to your customer.
Moreover I don't need any of your card now .
Please keep that card with you only .
And I will make sure that none of my known takes any stupid service of yours.

Big corporation like HDFC bank act deliberately t make it difficult for a customer to register a complaint with them.

Ideally I would like an actual mail id so that I can have a copy of complaint mail when I escalate later.

But with HDFC Bank if you want to complaint it can be done only from within their portal. Later if you want a record of your complaint you are at their mercy.

No way you can forward this complaint to another regulatory authority.

Is there a mail id to actually register a complaint to HDFC BANK. I am not interested where they provide a way to register thru their portal only.

Jayakumar

My self Arup khamrai my mobile no - +[protected] I am using last two years great card this time have some problem phone banker not able to solve and she saying go and make a complaint. I buy a product from Amazon last month by credit card emi then 16th of last month bill generate with one emi. Then the product has been return. But I paid that bill with one emi. So one emi already I paid ...I ask her where is that amount which one I paid(1 emi) she said that Amazon didn't cut any emi.
And 16/9/2018 IGST debit Rs31.92 why this is deduct she dont have any answer. Because previous card has been block. So i need to proper explanations. Otherwise i am going to quit a relation with HDFC.

We are belongs Durgahomes Phase-2, Ameenpur, Sangareddy dist, Hyderabad -502032
having a current account in your reputed HDFC bank, Ameenpur, Hyderabad of IFSC code:HDFC0009147; MCIR Code:[protected].

Our society (Durgahomes phase-2)current account no is : [protected]

Recently our Colony general secretary resigned and elected a new General secretary though a meeting. We need to add our General secretary in the Cheque sign authority.
As per our By laws, Treasurer and General secretary are authorized for issuing a cheque.

At present President and treasure issuing a cheque and hence we have given a request to remove the existing colony president sign and adding the General Secretary signature. All the requested documents were given but till now general secretary name was not yet added.
Every time branch manger Mr. joshi & Ramakrishna will tell we are busy with audit and we will do in a week. but even after 45 days of request also nothing was done.
In fact bank people are depending on third guy Mr, Gyaneswar for this job.
If the bank people are not able to solve small request, why they have to run the bank. HDFC is Being a Global solution provider and reputed bank, we never expect this poor response from your branch. I request top level team to involve and solve this issue at the earliest.
with regrads,
B.V.N.Patel -Vice presedent -Durgahomes phase-2
current A/c no: [protected]
contact numbers: Patel: [protected] & Mr. Madhu: [protected]
Email: [protected]@gmail.com;[protected]@gmail.com

Even after complaining multiple times still iam getting calls for personal loans and other offers from bank . I have registered for Do not disturb and also asked bank to remove my number from list. If I still be getting calls I may need to take further action against bank . I have been getting calls since a year and I have already blocked multiple numbers of bank... This is against the law to call for bank offers on numbers which is registered for Do not disturb...So be careful...

I was not aware my card was blocked due to non payment of min balance, when I tried calling customer services, one Mahesh spoke to me on 29 Sep [protected]@6:18pm

I enquired about any calls or intimation sent for card blocked, he said the process is if the card is overdue we block the card and that is the process, rather than being polite and help unblock the situation his tone was full of attitude.

I have decided to close all relationship with HDFC and have trashed the credit card and will soon close it.
I will also close all banking relationship with HDFC and thank them for wonderful customer services and preferential treatment provided

Dear friends,
Im writing regarding HDFC bank cheating g peoples, I'm having HDFC salery account in Karthik Nagar branch Bangalore, ofter leaving my previous job I'm not used that account from last 1year and I don't no they are charging non maintenance balance fine to me,
I paid that fine and applied for closer my account on 12sep 2018 and still they not closed my account and they are not informing what is the problem in closing my account and I'm complained regarding this in complaint portal than also not got any info., worst experience im having in this bank.
From today onwards I'll suggest all my relatives and friends and colleagues not to open account in that nightmare bank...

My HDFC CREDIT CARD ACCOUNT no. [protected] which I settled on the condition of full closure in 2009 but till now it has been not closed and you showing me thru credit mantra one of your pimp to pay 33800 as for full closure why ? My credit card value was 25000 and I paid around 28000 for full settlement closure and you executives had verbally told that in future you won't get any trouble and now I can see thru your pimp CREDIT mantri after paying 850 to know that HDFC ARE WORST WITH COMMITMENT.

respected sir/madam,

dhs hoshangabad account nomber [protected] exist in hdfc branch tt nagar bhopal. two payments print advice nomber c091804885028 date 18.09.18 rs 315084 and print advice nomber c091805153635 date 19.08.18 rs 19467 are paid through digital signature but both print advice payment rejected by bank kindly solve the problem and give the reason of failure payment

with best regards
cmho hoshangabad
[protected]

Sir
My name is Deewakar singh
My accnt no . Is
My bank branch is Star tower Gurgaon haryana.
Currently i am working in vasai east, Palghar (mumbai) Maharastra and due my accnt changed from salary to saving and i cant able to manage low balance due to it i had paid a lot of money nearabout 10000+in past two year but now i cant bear it as i want to run my account but if my account will have no limit for low balance .
Kindly Resolve my issue how i will manage if you change my accnt from savinds to salary.

Hello sir/ma'am,
I have not made a single transaction through the credit card issued to me
But, when I checked the credit balance it showed statement balance as 590.
When I addressed this issue through hdfc-grievance redressal portal, I got a call after 4 days from +[protected] saying that I am being charged for not registering to smartpay service

Dear Sir/Madam,

My husband is studying in Netherlands. On 11th September he has sent me Rs 4, 00, 000 (international foreign remittance) from his bank ING in Netherlands. The amount got deducted from his account but I have till date not received it in my account. It has been 9 days now. I have gone to the nearest HDFC bank branch in Mumbai and was told that I have to provide a SWIFT copy of the transaction which the ING bank will provide.

My husband has tried reaching ING bank from his end but they are continuously making delay in sending the SWIFT copy. I am extremely worried and clueless about what to do. I am an existing customer of HDFC bank and hold an account with it since 7 years.

I am desperately looking for help!

Thanks
Rajita Dutta
m: [protected]
email: [protected]@gmail.com

HDfc bank employee have entered my mobile number incorrectly into system, as a result while login to internet banking otp is sent to some unknown number which results to hacking. I am not able to do any transaction. Even i called to customer care they simply said jus go to branch or atm to change number, but not taking any action on this incident. Why should I suffer as a result of hdfc employee mistake

My payment date for rupees 21, 750 was 5th May 2018, proactively I had processed a complete payment through SBI Credit card on 3rd May 2018. but the amount was reflected in HDFC on 8th May 2018. I had already explained this issue with HDFC Credit card collection team (multiple representatives), Customer Service (Multiple executives) and Personal banker (Ishwariya). Following up this case through phone for past 3 months. But everyone is helpless. Now my penalty charges was 3900 rupees and still keep increasing day by day.
on 7th September nearly 4000 rupees was blocked from my savings account by HDFC Credit card department without any notification.

Past 10 days I have escalated this issue to Grievance team through email / Applied in online complaint form (HBL=[protected]), but no luck.

Kindly help me on this issue to get back my blocked money and needs to solve my issue by cancelling unwanted charges initiated by credit card team.

Along with this mail, I have attached necessary documents.

Name: Praveen Ebenezer
Contact Number : [protected]
Email ID: praveen. [protected]@gmail.com

Respected sir/Madam,
Pathetic, unprofessional, uneducated help desk people are recruited in Hdfc kolhapur central bus stand branch.The executive called yogesh kept me waiting for 25 min he had no idea how to print consumer durable statement.first he send me to Neha Madam then she again send me to him.at the end statement has no name, Acc number on it. I requested Neha Madam to give me email id so that I can raise a complain against Mr. yogesh at front desk she told me that she was personally present when all this happened and will look in to the matter and speak with manager. I Mr. yogesh has no professionalism and ethics of working in reputed organization like Hdfc.
I hope our complain will be considered and serious action will be taken.

Sir my credit card statement payment was 36, 000rs, I paid 33, 000rs approximately on credit card. Last instalment 3, 000rs + money which was over due date. Now bank said 36, 000rs again paying to release your account. My account now on hold. I have 11, 000rs in my account which is hold by bank. And -25, 000rs more. Bank said this is solving only by one way, which is you need to pay *agian* 36, 000es to bank. Means, now I pay 69, 000rs Total for my card. Please help, no one talk about this for me. Plzzz help me. [protected]

Hi,
I have account in HDFC bank.I want to close this from long time back but could not reach to branch because I relocated from Bangalore.I am not able to pay the monthly non maintenance fee.My account number is [protected] and branch is KR Road Bangalore.Please close this account ASAP as I am not able to pay amount, I am not in this position to pay my non maintenance amount due to financial and family problem.

Thanks
Megh Singh Rana

Hello HDFC Team,

I am complaining about your HR executive who give me opportunity to Backend profile job. But, i don't have Bank experience so he tell me that i can do for you one thing that you have to pay 20% of your salary amount then i will give you direct hiring for this profile and you don't need to face interview selection. i said i don't have as much amount right now so he said you have to pay 10% now & rest 10% after getting job and after this opportunity i said ok and i paid him Rs. 2100/- which is my 10% salary amount after that i called him for asking about my joining letter so he give me excuses that some issue in backend team they said you have to pay full payment then we release joining letter, i said i don't have to pay you more amount please return my money and after that now he is not responding my calls & reply on whatsapp block my call (switch off) & Block me on whatsapp. If he did not return my money back. So no issues but, i want to aware you that you have fraud employ's . They are spoiling your Bank Reputation.

Thanks,

Dear sir
As salaam alaikum my letter arrived at khober post office on 16th august 2018, it till showing out of delivery but not delivered my address shipment tracking number rm027416537in so please send my company address.
Saudi arabian kentz co. Ltd. Member of snc lavalin group eurovillage compound office complex prince sultan street qurtoba al khober pin 31952
P. O 3462 khober saudi arabia
My phone number [protected]

Dear team,

i have a credit card, but i want to close my credit card as soon as possible .i had submitted my credit card application form and i received text message on my mobile @Your credit card has been processed for permanent ciosure but my credit card link my saving accont, I Submitted application form on May 2018 and message received [protected].

Kindly confirm my credi card statement

Thanks & regards
Aditi Jain