HP review: smartfriend 59

I have been trying for 3 weeks to get a Compaq Notebook 6515b reparied. According to support, they are shipping a box to me, overnight, to send the Laptop to a repair center.

I have been told this 4 times, and still have not received a box to send it back to them.

DO NOT PURCHASE HP LAPTOPS...THEY ARE ABSOLUTE TRASH.

HP supply software for installation of primnters that doesnt recognise primnters on my network. Their own website device detector doesnt work either!
How can they survive in the competitive world beats me!

I have purchased a hp laptop dv2762tx on 23rd june 2008. I have claimed for my gift, for that purpose i have send all required documents to the hp redemption cell, delhi, but now till days i haven't received my gift. This is not fair.

I am in South Africa and we are experiencing poor service as well. It does not matter whether you purchase the care pack or not HP service is terrible.

The same is happened to me as well..its been over a month since I bought my HP-pavillion dv5 laptop and inspite of drafting in all the necessary stuffs to HP I still havent received my gift..this is not acceptable AT ALL...plz I hope the authority responsible for this will take action or atleast give us a satisfactory explanation to solve mine as well as of those who are equally annoyed by the similar problem..

My HP DV60000 failed after 3 years very light service. It was my third computer back up and I have had two PC experts diagnose a motherboard failure. The best guess is that it's the integrated graphics card. Having read many articles on this computer and it's faults I would like to know if anyone has successfuly tackled HP on the product not being fit for purpose?

I bought HP cartrige C7115X from Stales. The drum is damaged. All the printed papers has many dark spots. I called HP technical support. They said that they can not do anything about it. Any time I have problem with the printer, HP representative always convince me to buy HP cartridge. Now, the cartridge has problem, even under the warrenty, they said that they can not do anyting about it. It is bad service.

I have a complaint, I'm here in the United States, My laptop which I bought 6 months ago, suddently stopped working at the beginning of february 2009! I had to send it for repair after about a 1.5 weeks came back to me and two days later stopped working again send it back for repair secong time, received it two weeks later now I need to send it again because the forget to put a piece on the back of the screen!

Customer Service personnel wonderful service, but technicians they should hire some new employees because the ones will bring HP corporation down!

Won't reccomend HP ever! I'm a student at the University of South Florida and I bought my computer because I really need it not to have at the HP for repairs every week!

I am constantly getting a message my printer is off line. I have to uninstall, then reinstall it every time!. I have been on with tech support for this same issue, at least three times. They don't have any answers, except to say this is unusual! I should have learned from my last HP printer!

This laptop I have has a recalled and I can't seem to get it fix. The Customer Service is not from this planet. It is the worse I have ever seen. After mailing this laptop 4 times nothing has been done. My word to everyone do not buy from this company.

i bought a hp laptop on 8/17/08, it has been back to the store 7 times already and been sent back to the factory 3 times. All I have asked is to give me a store credit so I could get another one, but Im told they need to keep sending back to the manufacturer. Well I have had it for 9 months and I havnt spend a 1/2 hour on it yet, Im so discussed it with it that it just sits in the corner

Ken,

Check out www.classadvocate.com. Several class action investigations relating to your computer listed there. Good Luck.

i have use laptop of hp pavillion, model no dv6275e .its main board is not working, i have given laptop in hp service center, but they ar not replacee in last one month, every time say you wait for one week,

I HAD BROUGHT A DESKTOP SG3730BEARING SERIEL NO. IMA919024J WITH TFT COLOUR MONITER SERIEL NO. CNT916C7CY ON 7TH JUNE. BUT THE MONITER BECOME BLANK ON 6TH JULY SHOWING NO SIGN. I COMPLAINED WHOSE NO. IS IDCA0795722. THE TECHNICIAN CAME AND TOLD THAT POWER POINT IS BURNT AND IT WILL BE REPLACE.IS THIS A PROPER WAY TO DEAL YOUR CUSTOMER ? OR THE MONITER SHOULD BE REPLACED? PLEASE JUSTYFY ME. I AM WAITING FOR YOUR QUICK ACTION .THANKU.

i am sanjeev from pathankot (india), i havent receive the gift of my laptop (hp pavilion dv5) whose redemption code is HONAIBQ06G .it is already more than 8 months .please inform me my email id is- foreversanjeev2007@gmail.com

THE PRINTER THAT WAS PART OF THE REDEMPTION SCHEME OFFERED BY THE COMPANY WAS NOT DELIVERED TO COL. NARESH KUMAR, DIRECTOR ARTY. - 10, SENA BHAWAN, NEW DELHI-11.

I have purchased HP Laserjet P1008 printer on 30-01-2009 which was assured with the free toner to be given. So far the same is not recieved.

AS I HAVE PURCHASED A HP PEVILIAN LAPTOP.HP has give a mobile of motrolla q7 in Rs 4000 ihave sent draft about months before but i have not recieved mobile.my registeration no is LHWFTS8BW9 AND REGISTERED FILE NO IS 114759.

My husband purchased a C6280 HP Printer for me in 2007. I had the same problem with it. It worked ok in between but I was constantly having to uninstall and reinstall the program disc. Until about a month ago, I had a few paper jams. Then the paper tray wouldn't go back all the way into the printer unless I took off the back and then push it in. Then I kept getting a message stating there was no paper. When the tray was full. What happened apparently the whole paper feed part and spring became dislodged and one wheel broke off.
The C5280 all in one is out of warranty and I was told or I should say my husband was told the only thing they would do is if we pay to have it shipped to them they would give us a refurbished replacement for $150.00 we origanally paid 199.99 before tax. I took it to a local repair shop and was told HP doesn't sell parts for any of their "All in one printers". Needless to say we are very unhappy with HP and their products. Before this purchase I thought they were a reputable company.
We will not buy another HP product. I have read many complaints about their Technical Helplessness Desk also. This has also been our experience. On three different occassions all India personnel all hard to understand. They really dont seem to care from all the other posts of complaints I've read.

i have not received any gift from hp
my laptop serial no. is -CNF9211H1P
MODEL NO.-1110AX
REDEMPTION CODE -JHFD4PJ8QU

DEAR SIR,
I HAVE PURCHASED 2 NOS. COMPUTERS DURING FREE GIFTS PERIODS FROM BHALLA BUSINESS CENTRE, RANIPUR, HARIDWAR, BUT EIGHT(8)MONTHS HAVE BEEN PASSED, THE SAME GIFTS DID NOT RECEIVE SO FAR. WHAT IS MEANT TO OFFER THE FREE GIFTS WHEN YOU CAN NOT FULFIL YOUR WORDS/ADVERTISEMENT TO CUSTOMERS. PLS FEED BACK.
ANIL CHAWLA
BHIMGODA
HARIDWAR

Yes. I totally agreed with James.
My name is Tey, from Test Link Sdn Bhd, I beleived HP can provide good after sales service. My office is using HP Laser Jet 1020, HP 948C, HP 2600n & HP L7580. But
I was very dispointed with HP Malaysia, because all the while I'm using HP Original Cartridges. When my blue cartridge Q6001A got blue spot in the printed paper ( using
HP 2600N printer ), my cartridge supplier to to claim for me for two times & was turned downed by th HP staff. Tehn I go there to claim by my self, but was given a very lousy reply --- they said I'm using a bad paer but I'm using DOUBLE A paper ( which should be
one of the best A4 paper in the market ), and teh HP stagg suggested me to use HP A4 paper . If this is true ----- HP PRINTER must use HP A4 GOLD paper, that means the HP PRINTER is one of the WORST PRINTER IN THE WORLD AS THEY ONLY CAN USE HP A4 PAPER. But I have to ythank HP MALAYSIA STAFF as they force me to BUY RECYCLE
CARTRIDGE ( I NEVER USE RECYCLE CATRIDGE FOR MY PRINER ) & NOW is time TO
CHANGE ----- USE RECYCLE CARTRIDGE ! TQ

hello. i am trinadh from vijayawada.(A.P) my printer was repair. total the printer system was not working condition.please taken my complaint.

My Email Id:trinadh.bl74@gmail.com HP DESKJET F4288 ALL-IN-ONE. CB656-90049.

I bought a HP officejet 6500. I installed the software as required. I can not get the computer to find the printer on the network. I have been on this for 4 hours. Finally I called HP support. They will not offer any support unless I pay 139.00. That is what I paid for the printer. Absolutely no support unless I pay. I am taking it back then I will buy another brand. IDIOTS. OH yea, I cant understand PAKISTANISE.

I have owned model idb5220 for 2 years and have had to have the lamp replaced 5 times and 2 of those were in replacement tv that turned out to be refurbished. There was a known defect in the tv and we were never contacted and after finding out they have made no efffort to fix the problem only stating there is nothing that can be done because we are now out of warranty.

I bought a new HP Pavillion Computer with Windows 7 on it. I have spent at leasty 12 hours on the phone and in chat with technicians from HP, Ancestry.com, and microsoft. The computer does not do easy file share, home group with other Windows 7 computers and will not run the Family tree Software. It goes back to Best Buy today. The computer and the software are all crap.

I purchased an HP laptop at Staples in August/2009. I noticed that I am only getting one hour of use with the battery fully charged. I have a sister who has the same laptop and she gets at lest 7 hours on a full charge. Is this unusual and am I covered for a new battery.

I was accessing Hewlet Packard directly and had no idea that you were involved. I have a warrantee in service and did not receive an answer from you. In any case you charged me three times and I never received an answer from you. Please refund all charges immediately.

HP always tries to install extra software like "Shop for HP supplies" This is pretty much AdWare which is usually removed by your anti-virus software. It makes your computer run slow and is about 400 MB of junk you don't need. What a scandalous company!

I bought a Pavilion 6500 desktop for my son 18 months ago.We have sent it back twice already with a fried hard drive.This time HP doesnt want to know anything exceptfor me to pay400 bucks for a new hard drive.Obviousely this is a defective unit which HP refuses to stand by.The people you talk to on the phone are not in the USofA, very hard to understand and are programmed like a robot telling you I apologise but this will cost you

dear sir,
i like to inform you that my consumer number 618779 and i have booked a gas cylinder dated 6.02.2010 but till date its not received from supplier, even spoke to the supplier but no initiative is taken from their part..

yours faithfully,
kanak halder
prabir.halder@sbi.co.in
[protected]

Got a loud 'pop' then black screen on my 42' plasma hp tv. I called tech support and they said they know about the issue and they stopped fixing it for free in January of 09. Although I'm having the exact same issues a year later they want me to pay 629.00 for a tech to come 'try' to fix my problem..

Have an HP Hd plasma tv moderl 4260N. worked great until last week now have no picture and dish network tried to help solve the problem, but I now realize I bought a lemon. The internet is full of dissatisfied customers. It is only 3 years old, and cost me around $1300, it was on sale, maybe Best Buy knew about the problem too. What to do fix or buy another?

I bought this laptop on 27th of September and while trying to install the drivers, the system crashed. I sent it to the service center called Technoland on 6th of Oct and I was returned the laptop on 23rd Oct. When I came home, the laptop did not work. I gave it back to the service center on 30th Oct again and till date the laptop has not been repaired. Its been 40 days+ since I bought the laptop and have not been able to use even 1 day.

my pc is under gareenty of 3 year and only after 1 year it is not funtioning properly i need some one to solve the problem i dont know about the exact problem but the pc is not openning

Hi,
We purchased HP Pavilion laptop a month back at best buy tampa.

it has poor performance, after using 2 hours the laptop is getting hot. booting takes lots of time. with DVD inside it won't boot at all. whatever DVD we are using the content is gettng erased and it says empty. we are not satisfied with the laptop at all. can u please telll any one faced with same issues. wat could be the problem ?

The Hp 110 catridge not available in Tamilnadu. i complaint to customer service no answer to last one month. very bad service.

Does anyone have an HP Pavilion Dv2000 that they don't need? my screen has just broke, and I need to change it. If you have one, please email me at jboshra@aol.com.
Thanks.

I bought a NEW Hp computer tower in Feb 2010. It has been nothing but a lemon for me. I have gone back and forth with Hp--it is now Oct. 2010. They sent me a box to send it back and have it cleaned or fixed--whatever! I honestly don't want it back AT ALL! I can't tell anyone how many e-mails Hp and I have sent each other. I was supposed to do this and do that shortly after I bought--a month or so. I said no way--awhile later I was to call customer care or whatever. Oh sure--after 93+ minutes on the phone--it was FIXED all right. It didn't work at all--then I was to hang on the phone for another 20 minutes and it would be up and running. I said no way and hung up. I called back 3 days later and had to totally re-do the computer. This is a BUNCH of crap--I will not ever buy another Hp computer EVER again. I hope this gets out so others don't screw up like I did.

i am madhav kumar i purchased HP pavilion a6610in on 29-12-2008 with printer & scanner and UPS but i receive only printer&scanner HP 4288 not UPS. my reference no-66649. please help me. plz reply at maddy.saxena99@yahoo.com.