HP review: smartfriend 59

We needed help but the company refused to help unless we paid to extend our warranty on a laptop. Then when they could not fix the problem they wanted us to pay an extra 400 dollars to send in the laptop and then they would try fix it. What is the point of a warranty if we still have to pay extra?

I'm in the same situation. See my post in "Laptops/Notebooks", the dv4.
In my opinion, HP [the Company] SUCKS! & SO DO ALL THEIR PRODUCTS!

My device would not power up. Through HP, I bought a new battery and three different power cords, none of which worked. They then said it would cost more to send it in and make a repair than it cost me to purchase the notebook PC. Additionally, the outsourced customer service reps were very hard to understand. I will NOT purchase HP products again.

The printer support team was trying to get my HP printer to work under Windows 7. In the process they deleted some files making the machine so it boots to a black screen. They ruined my machine which I will have to rebuild. They didn't fix the problem and they won't refund my $39.00

hp all in one..not repairable..said they would send one in 3 days..3 weeks later no printer..tec guy did not even order me one! WTF. Called them, tried 5 times to talk to a supervisor..none would answer! Two hrs of holding while they discussed with supervisors..dumb ###. I canceled everything. Good luck to anyone who tries to talk with hp..

Last October 2010, I purchased an ink toner for my printer. They had an offer of a free wireless mouse if I purchase a package of HP color and black ink toner. It turned it was a false advertising! Calling their customer service was only a waste of my time. BAD CUSTOMER SERVICE. STAY AWAY CALLING THEM AS THEY ARE OUTSIDE USA AND IT WAS VERY HARD TO LET THEM UNDERSTAND.
As of now, I bought my supplies locally. It helps our community...

DEAR SIR,
LAST SIX MONTH AGO I LOST MY BATTERY BACK UP.SO THE LAPTOP ONLY RUN BY CURRENT, SO IF COMPUTER IS RUNNING & CURRENT WILL BE LOST THEN AFTER THE CURRENT WILL CAME & MY LAPTOP WILL NOT DISPLAY, WHY?
NEXT MONTH I HAVE CHANG MY DISPLAY BUT IT WILL NOT COME, SO WHAT WILL BE DO?
GIVE ME THE REASON & SOLUTION

case no.-[protected]
product no.-xv672PA
SNO.-cnf03665G6
HP PAVILLION DV6-3107AX
sir, i want to recovery disk but not given by company from three month while product is under warranty period so i request to u send on my address too early.

HP is a notorious company. Check out www.hplies.com

my registration code is 2607548 of my consumer promo offer but this offer is not give me or solutions integation marketing team is not attending me properly

i want to know wether its two number cancled or accepted
B.R.PATIL - 621541
S.B.PATIL - 627366

hi my name is gurcharan singh, and i have a hp laptop, i m purchase this laptop is date on 31-12-2010. now i face a some problems with this touch pad they did not work properly, so last month i went to the near curry shop bt they did not repair properly, so the main thing i have a complaint with ur laptop, pls come to my home and repair to it, thnks u, my home address is : 37, evelyn grove southall, UB1 2BW

I had purchased a HP Printer (model no. K209A) on 12th August, 2011 and according to the offer I was supposed to get a 1000 rupees gift voucher (Reebok shoe).
But I haven't received the gift yet as it has been more than 6 Month now (it was promised to be delivered within 6 weeks). HP cheating customers.

I have several brand new cartridges that will not work in my printer, evidently because they Expired? HP forums say that this is not fixable or reimbursable.

Dear sir,
Sir I missed my personal laptop which I was using for study purpose at my college. but now my laptop is missing .so I kindly request you to pay attention on my complaint and take necessary step to require my laptop.

Thanking you, yours obediently,
Raja percy angel

Hello,

I have lost my Gas book and also my consumer number.
Kindly help me in retrieving it.
I had taken a new connection on 07.03.2012 from Aatish gas agency, Pune
plz send me the consumer number on papiha.2011@gmail.com
It surgent

My laptop is hp 430
Purchased on 25.10.2011
I am charging problem in my laptop due to which theres no battery back up .
Please duly cooperate in my regard .
My hp 430
Serial number :- 5C81326M70

My HP D60-235DX laptop has worked fine but at the 3 year mark exactly the screen went dim, too dim to read. Rebooting it will sometimes make it go bright again, as will shutting the screen and re-opening it, or just flipping it up and down. Problem is getting worse. Itr is now 3.5 years old and thought everything else is fine this problem will probably cost more to fix than buying a new one.

i am having same problem. product is under warranty still they demanding money and my credit card details. hp products are good but after sale service are worst, i bought hp laptop and now it become a nightmare for me, their customer care people are fraud. they always try to make me fool and snatch money from me