CB Car Dealers Hyundai Hyundai of kennesaw's unreliable service and deceptive practices

Hyundai review: Hyundai of kennesaw's unreliable service and deceptive practices

Goochu of Kennesaw, US

Feb 09, 2024 3:32 pm EST

Verified customer

Featured review

My recent encounter with Hyundai of Kennesaw left me thoroughly disappointed and frustrated. From start to finish, the experience was riddled with incompetence, unprofessionalism, and deceptive practices that I simply cannot overlook.

To begin with, scheduling an appointment for car repair at Hyundai of Kennesaw was an ordeal in itself. It took an astonishing two months to secure a slot, only to be met with further disappointment upon arrival. Despite being assured that my car would be promptly serviced, it languished in their shop for four days without any work being done. Shockingly, I was informed that it would sit idle for several more days before repairs could even commence. This gross mismanagement of time and resources is utterly unacceptable.

In addition to their unethical business practices, the level of customer service at Hyundai of Kennesaw was abysmal. The staff exhibited a blatant disregard for professionalism and courtesy, showing little interest in addressing my concerns or providing timely updates on the status of my vehicle. Their cavalier attitude towards customer satisfaction speaks volumes about their lack of commitment to delivering quality service.

In conclusion, my experience with Hyundai of Kennesaw was nothing short of a nightmare.

Desired outcome: Need my service done NOW

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Hyundai phone numbers

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58%
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67%
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100%
Confidence score

Customer Service

More phone numbers

Hyundai emails

css@hmausa.com

100%
Confidence score: 100%

Support

accessibility@hmausa.com

100%
Confidence score: 100%

Accessibility Concerns

globalpr@hyundai.com

90%
Confidence score: 90%

sales

ipinfo@hyundai.com

87%
Confidence score: 87%

support

sjcar@hyundai.com

86%
Confidence score: 86%

More emails

Hyundai address

5040 NW 7th St, Suite 690, Miami, Florida, 33126, United States

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