Ideal Image review: Chargeback request: fraud in the inducement and negligence

Two of your consultants told me false information in an effort to give your company business. I essentially paid for a treatment I didn't want nor did I need. After several verbal asking for confirmation that the IPL or BBL would treat ruptured capillaries on a small area of my upper chest, paid $200 as a down payment and hustled into agreeing to a contract that was signed by me due to false pretenses.

Two of your sales consultants, one by the name of Caroline Santillian, informed me that the BBL treatment would treat:

A.)Ruptured capillaries on chest due to sun damage

B.)Redness on the chest

C.)Fine Lines on chest

Because Caroline and the preceding consultant, who I believe the name is Julianne, informed and confirmed several times that the BBL treatment provided by Ideal Image would treat my ruptured capillaries on my chest, I bought the treatment, agreed to the contract, set up a payment plan for the treatment, rejected a local business offering BBL, and drove approximately 2 hours based on the fact that I was told Idea Image was able to treat ruptured capillaries on the chest through the use of BBL. If your sales consultants told me that ruptured capillaries CAN NOT be treated on the chest through BBL, or any available laser treatment that Ideal Image provides, I would have never purchased a treatment.

I loved the nurse who treated me, she was very considerate and empathetic to the fact that I had been misleading. She expressed concern for the system of your company and how the consultants are essentially sales representatives whose main mission is to make a sale and that they do not have the knowledge and true understanding of what each treatment is able to be administered on a variety of areas of your customers.

In essence, I was tricked, cheated, and lied to by representatives of your company so that your business could make a profit. When the nurse administered treatment to my face she asked me if I still wanted to get my chest treated. At that point, I didn't even know what that meant or what to believe, who was correct, and/or who was misinformed.

The nurse was kind enough to encourage me to "just do it." I believe she was doing this out of kindness because she saw how distraught I was. She expressed understanding of the fact that I only wanted the chest treatment for ruptured capillaries and I only chose to do business with Ideal Image because I was told the chest treatment would treat the ruptured capillaries. She understood that if I had known that Ideal Image would not treat ruptured capillaries on the chest with BBL I have saved time, money, and distress by choosing the local business that was more convenient for me and closer to my residence. So she said, "Oh let's just do it!" I agreed out of nativity and confusion, again, as I said before I wasn't sure what or who to believe. All I knew then, laying in that chair was that I wanted the ruptured chest capillaries to be treated. I didn't need or want BBL chest treatment for dark spots, fine lines, or minimizing pores. My only concern was the ruptured chest capillaries. and my only intention of doing business with Ideal Image was if my ruptured chest capillaries could be treated with the BBL. I was told by your associates that it does and that Ideal Image provides that service to customers.

So impressionably I agreed and allowed the nurse to administer BBL treatment, in hopes that maybe she was wrong.

I would like a refund for the BBL treatment to my chest. Until this afternoon I only wanted a partial refund for BBL chest treatment, but after speaking with your "General Counsel and Secretary" employee Nicole Strothman and her associate Tanya, I would like a chargeback of $225.00 from Ideal Image.

The amount of $225.00 is a reasonable amount because it is the amount Ideal Image charged me for a treatment that was falsely presented to me in an effort to mislead my decision to purchase BBL treatment for my chest area. Legal reasons are as follows:

1) Fraud In The Inducement (Fraudulent Inducement)

2) Negligent Infliction of Emotional Distress

3) False Advertisement

As I explained to your associate Tanya earlier today, "Fraud In the Inducement," (i.e. Fraudulent Inducement), according to Cornell Law School's Legal Information Institute, and verified by other sources, "occurs when a person tricks another person into signing an agreement to one’s disadvantage by using fraudulent statements and representations. Because fraud negates the “meeting of the minds” required of a contract, the injured party can seek damages or terminate the contract." Therefore legal action is justifiable based on evidence of fraudulent inducement and if appropriate measures are not taken for the injustice, exploitation, and losses that Ideal Image has inflicted.