Indane / Indian Oil Corporation
Reviews and Complaints

i am booking additional cylinder from14/9/2009 but icanot get the above cylinder still the time

Dear Sir I am Mahesh.Mondal, my consumer no. is 35237 at Baruipur Indan gas Gas Service at Baruipur, Kolkata 144. we gas booked online a cylinder on 18 September 2014(booked no 264841) and now 23 days is going to be complete and no gas has been supplied and when we talked to that agency they replied that gas is not available but at same time private howkers are taking and selling at high prices . So please look into the matter.
Regards
Mahesh.Mondal

Dear Sir
Indan gas ( Dakuria )
I am Mrs Biva Kayal, ( Vill+P.O- Hotar, 24pgs(S) pin 743610 ) my consumer no. is 0020085( Dabol cylinder ) at Baruipur Gas Service at Kulpi Road Kolkata 144. we gas booked online a cylinder on 27march 2012(booked no 376184) and all time one month is going to be complete and no gas has been supplied and when we talked to that agency they replied that gas is not available but at same time private howkers are taking and selling at high prices . So please look into the matter.
Regards
Biva Kayal

Dear Sir,
this is for your information that we have your service but your distributor are not serving their jobs.i m trying to booking my gas connection since last 15 days but they are not booking my connection and asking me to book my gas through their helpline no...and when i tried to call on their number then they are not receiving their number.we are facing so much problem due to their irresponsible behaviour .kindly try to solve my problem.they are also denying to give me DVC.kindly provide me my DVC.
Service Provider:Singh gas agency
customer name:Mr. Kailash chandra sharma
connection no.:18719
Address:33/11 Parashar niwas radha nager balkeshwer road agra 282004.

Dear Sir
indan gas ( Dakuria ) 08-09-2011
I am Mahesh.Mondal, my consumer no. is 35237 at Baruipur Gas Service at Baruipur, Kolkata 144. we gas booked online a cylinder on 18 September- 2011(booked no 262241) and now 24 days is going to be complete and no gas has been supplied and when we talked to that agency they replied that gas is not available but at same time private howkers are taking and selling at high prices . So please look into the matter.
Regards
Mahesh.Mondal

Dear sir, i am Arti, this is to lodge a complain against a distributer of Indane gas in khatauli distric- muzaffarnagar, naming Shyam Gas agency, G.T. road, near central bank khatauli, distt. muzaffarnagar not suppying the refil cylinder to consumer. we booked a cylinder on 18 august 2011 and now one month and 2 days is going to be complete and no gas has been supplied and when we talked to that agency they replied that gas is not available but at same time private howkers are taking and selling at high prices at 800. So please look into the matter.
Regards
Arti w/o mr. Madan mohan, shivpuri, khatauli, distt- muzaffarnagar
[protected]

Dear Sir
indan gas ( Dakuria )
I am Mahesh.Mondal, my consumer no. is 35237 at Baruipur Gas Service at Baruipur, Kolkata 144. we gas booked online a cylinder on 13 august 2011(booked no 242579) and now 25 days is going to be complete and no gas has been supplied and when we talked to that agency they replied that gas is not available but at same time private howkers are taking and selling at high prices . So please look into the matter.
Regards
Mahesh.Mondal

I totally agree with the Baruipur Gas Service Complaints. I also heard that they use to sell Cylinders in Black.

Dear sir, this is to lodge a complain against a distributer of Indane gas in garhwa, naming garhwa gas agencies, kachari road garhwa. jharkhand and AND GARHWA DISTRIBUTER CODE IS - [protected]. my lpg connection no. is 0028 is not suppying the refil cylinder to consumer. we booked a cylinder on 4/8/09 and now 1 month and 10 days is going to be complete and no gas has been supplied and when we talked to that agency they replied that gas is not available but at same time private howkers are taking and selling at high prices and dube gas is also selling at Rs. 400 in black market. So please look into the matter.
Regards
vaibhaw agrawal
agrawal muhalla garhwa
jharkhand pin-822114
mo-[protected]
phone-[protected]
e-mail-vaibhaw_grw@yahoo.in

I am Sisir Pal, my consumer no. is 27874 at Baruipur Gas Service at Baruipur, Kolkata 144. I applied for double cylinder on 08/2008 but till now 05/2009, i am not getting the same and distributor says "It will take time another two to three month". One more issue is that, i have only one cylinder and i get the refil cylinder after 20 days of booking.
But Indian Oil says "WE ARE NO 1 .

dear concer person,
my indane gas connection no is 23196 is expired and have approvel of the area manager of indane gas . than i was going to our gas agency. my gas agency name is ganesh gas. address: chick santar morar gwalior(mp). and agency worker is not start my connection.he say that you are paying must enstalation charges and area manager say that no pay any types of charges. sir i have area manager aprrovel.conection documents, and rashan card are always submit these document xerox copy to ganesh gas agency.and agency workers are display rudely talking. and demand money any types of charges plz help me. my contact no is [protected].

Respected Sir,
I got a Indane Lpg Connection (March 2007, Consumer No 20795) From ICP Gas Agency, Palakkad, Kerala. But i have not get the Second cylinder I apply for the scond cylinder application at the time of connection. Kindly take needful actions positively.
ThankingYou Y/F
Aneef. A.
2/10, Staff Quarters
Govt.Polytechnic college
Palakkad, Kerala, Pin 678551
Mobile No:[protected]

I agree all citizens are facing this problem, but how to dealt with this. How can we fight with this problem?We are paying our hard earned money, but they are not giving full gas cylinder.

How to tackle this problem, let discuss it.

We have an Indane Gas connection with Golden Gas, Palam Vihar, Gurgaon. They are rude, unprofessional and often deliver late.
The usual time taking between booking and delivery is around 10 days, with delivery being sometimes delayed upto 12 days, and this, after repeat reminders.
The agency cites some rule which says that there should be atleast 20 days gap between bookings. ( Is there such a rule,please?). Due to weight fluctuations &/or due to the weather becoming cooler, the gas cylinder empties quickly and we have to wait as per the '20day rule' before making the next booking. During the gap days when we have to survive without cooking gas, we end up having to buying all our food from outside, or having to request neighbors for assistance.
We understand that there are a number of others in the area who have to suffer the same highhandedness of the agency that we are facing.
Will the concerned Indian Oil cell take notice of this please. You might get some interesting results if you get a confidential survey done in the area.

Dear Sir,

My consumer no. RF 6159 . ?I have book the cylinder through computer toll free no. in the date of 16-feb-2009 till date i have not recd the delivery i have already meet with the department but not resposnse and they tell go indane oil and complaint. we are facing the provlem since last 4 year. the raj flame distributor is very rudly person. This is very critical case. please treat as its ugent.

regards

Robin Sharma

ear Sir,
I am a LPG Indane Gascustmer of raj flame shop no. 11 main najafgarh road uttam nagar nd. 59 and my consumer number is RF 4095. I have booked for a refile on forty five day ago by on line and eight days ago by personal visit .. They replied that they will Distribute with in a two days. On 19-06-2008we are facing problem with our dealer M/s Raj flame shop no 11, Shanti Market, rama Parak, Uttam nagar . after booking we are not getting gas cyclender un less we go again and again kindly look into this.
Please take necessay action my mob.no.[protected]

Dear Sir,
I am a LPG Indane Gascustmer of raj flame shop no. 11 main najafgarh road uttam nagar nd. 59 and my consumer number is RF 4095. I have booked for a refile on forty five day ago by on line and eight days ago by personal visit .. They replied that they will Distribute with in a two days. On 19-06-2008we are facing problem with our dealer M/s Raj flame shop no 11, Shanti Market, rama Parak, Uttam nagar . after booking we are not getting gas cyclender un less we go again and again kindly look into this.
Please take necessay action

we are facing problem with our dealer M/s Raj flame shop no 11, Shanti Market, rama Parak, Uttam nagar my consumer no SRF 4581, after booking we are not getting gas cyclender un less we go again and again kindly look into this

I have got a single cylinder connection and for last 2(two) years and trying to convert the same into double cylinder connection. But the local gas distributor is always denying me the opportunity to convert it into a double cylinder connection on the context of the Company is presently not receiving any application for a double cylinder connection. I am facing immense hardship very often due to this reason.

I would like to know whether the company is really not accepting any double cylinder connection conversion from Single cylinder ones. Please advice on what to do next to get a double cylinder connection.

Aniruddha
Kolkata

Absolutely correct. In all probability, they might be selling the cylinders in the black market. I am told that the recent black market price is around Rs 600/-. Is it anywonder then that most of the gas agencies arent interested in servicing their customers-they can make more money from outside.
Ever tried to find out how to contact Indian Oil for this? You will find that its an impossible task to bring a complaint to their notice.

Rukmini Gas Agency Shop No.2, Ashirwad Bhawan, Byron Bazar, Raipur-[protected]/ 6452322

This gas agency never delivers gas on time. delivery is too late

even the lady executive is full of ego, first she see the face of customer then reply.. she never speak properly with customer, , ,

system is very poorrrrrr, ...

regard,
Garima Chauhan

I am an Indane customer of M/s rashmi distrubuter agency, mysore road, bangalore with customer no. 48280. The gas agency has a telephone no. .

The complain is:

1. The gas agency never delivers gas on time. 15 days or even 25 days is common for delivery time.

2. Even one time the gas agency said that it had been delivered but, it didn't reach to me.

3. They pressurize us to take the gas from their shop and while taking it from the shop the money charged is delivery rate at home.

4. The concerned official at Raipur is also contacted by me once and I think he doesn't belive in making a better sysytem for the customer. The concerned official listen to me and more than a year has passed but, so far no system improvemnt is observed.

6. Even the receiver of the phone is kept off hook (line is faulty is heard most of the time).The phone no. 2357626 is mentioned on the receipt but, the person who picks up never books the gas.(the phone no. is mentioned as above).

7. The other Indane gas agency delivers within a day or two in the same area(township).
8. The above complain is not only mine but even my friends who are the customers from the same gas ageny feel the same.

Kindly help to streamline the delivery of gas.

Thanks,

sharada

Dear sir, I am indane customer, my consumer n. 0713 . Just I want to know that how much rupees should be paid to gas agency for getting second cylinder (DBC) from january 2015.whether l have submitted my lpg id to bank. Give me price for ampty and full of gas.

dear sir my self dilip panchal and i am living in at - boratvada ta- harij di- patan gujarat and my complan aginst nittal gas agency harij i am new customer and i want 2 silinder becuse of my large family but nittal gas agency answer me that 1 silinder issue all other agency issue 2 silinder to all people but nittal gas agency issue 1 silinder so plz advise me what can i do for my 2 silinder at any cost

My indane consumer no is 13426 with the SHANTI INDANE WZ -427, SAD NAGAR, PALAM COLONY, NEW DELHI- 110045
I am facing problem with the single cylinder conection.
Please issue a 2nd cylinder at the earliest

My indane consumer no is 13426 with the SHANTI INDANE WZ -427, SAD NAGAR, PALAM COLONY, NEW DELHI- 110045
I am facing problem with the single cylinder conection.
Please issue a 2nd cylinder at the earliest.

my consumer no is 15140 & i am a resident of rishra dist hoogly stata west bengal have not received the second cylender from last three years.i had applied for second cylender on oct 18, 2005. the agency code no is [protected] who are black mailing the cylendre due to which we are unable to get cylender on time.

i am a govt servant in bharat sanchar nigam limited &i posted in sitapur tehsil laharpur . previously i was not having gas connection as i was
taking my friend help with my lpg isi approved stove. . the agency holder told that without gas stove there is no provision to provide any new connection to any one. the stove is also necessarily to be purchased from the agency.
pl tell us that really this is the policy of company.
inspite of these things i am unable to get an LPG gas connection from indane then then pl tell me the proper authorised person to have a talk with them
to solve the problem urgently

My self Abdul,
I am trying to booking my refill through web but unfortunately I can't do that. I am trying to booking but often I have to facing out difficulty . my password and user id is wrong, I got my new password on my number unless I have to face out same issue. I am tired. My booking no. is 03366 contact no. [protected], kindly resolve this problem

i agree from the above

Dear Sir,
This is to bring to ur kind notice that the Bambleshwary Gas Agency Situated in Baloda Bazar, Raipur Dist. Chhattishgarh is not rendering their service properly to the customers.

I had booked the gas and these peoples has sold out the cylinders illlegally to others for the sake of earning money. If i call them they say to collect the gas from the stand where it is supplied to public and when i go there the illiterate person he behaves so rudely.
We are tired of all these [censor] things.
Pls if u can take any action against this it will be very helpful not only for me but to the entire mass.
If u r not able to take any action against this i shall complaint in the Consumer forum and even iam ready to go to any court for this.

Kindly acknowledge the same and do the needful

Warm Regards,
Customer

Hello Sir,

This is to bring to ur kind notice that Dagar Gas Agency situated in Sector-3, Rohini, Delhi-110085 is not rendering their service properly to the customers.

I m Geeta Arora. My Consumer No: DG-10750. Today, I had made call for booking of Gas Cylinder, but on phone they tell me rudely that we have sent you cylinder before one week so book cylinder after 10 days. But we have taken cylinder before one month.
I think they are doing black of cylinder, for this purpose they have taken a cylinder before one week from my consumer No.
You are therefore, requested to kindly take action against Dagar Gas Agency, Sector-3, Rohini, Delhi at your earliest.

If u r not able to take any action against the above agency, I shall complaint in the Consumer forum.

Warm Regards,

GEETA ARORA
[protected]

This is to bring to ur kind notice that the Shahjada Gas Agency Situated in Hardochania road gurdaspur is not rendering their service properly to the customers.
. I had booked the gas and these peoples has sold out the cylinders illlegally to others for the sake of earning money. If i call them they say to collect the gas from the stand where it is supplied to public and when i go there the illiterate person he behaves so rudely and said that our name is not included in the list of that area, so he will not give the cylinder. Standing there i called up the agency, the concern person over there said that yes we have to come to office to collect the gas from there.

We are tired of all these ### things.
Pls if u can take any action against this it will be very helpful not only for me but to the entire mass.
If u r not able to take any action against this i shall complaint in the Consumer forum and even iam ready to go to any court for this.

Kindly acknowledge the same and do the needful

Hello Sir,
This is to bring to ur kind notice that the Jyothi Gas Agency Situated in Aghapura, Hyderabad (AP) is not rendering their service properly to the customers.

My Consumer No: 21229. I had booked the gas 12 days before but he behaves so rudely and said that your booking is 18th date so today I printout the list and send tommorow . I ask him to delivery phone no. but he not give.

In other gas agencies they supply within a week. but this agency taken upto 15-18 days for supply.

We are tired of all these ### things.
Pls if u can take any action against this it will be very helpful not only for me but to the entire mass.
If u r not able to take any action against this i shall complaint in the Consumer forum.

Kindly acknowledge the same and do the needful

Warm Regards,

Md. Ahmed
sub editor
swatantra vaarta hindi daily
hyderabad

gud job

Sir,

I am K.Muthiah, Uthamapalayam, Theni District, Tamilandu. My indane gas consumer number is 13635. I received one gas cylinder on 08.03.09. And as per the distributors information the refund of Rs.30 should be given within one month. That means around 08.04.09. But upto now I did not receive the amount. And I walkin to the indane agency(Ponmuthu Gas Agency, Cumbum, Theni District, Tamilnadu) and asked about the refund. But they told that the company did not release the refund amount upto now. And also they told that they did not assure for the refund amount.

I want to know whether the the refund amount(Rs.30) will be given to me or not. What is the reason for the delay.

Kindly inform to me the details through my email (muthukalyan@rediffmail.com or through my mobile no.[protected]).

Thanking you,

Uthamapalayam. K.Muthiah

Sahaspur is a good place.

by tayyab
Mohalla Shekhan, near moti masjid,
sahaspur bijnore

Bad servise

Scam and bad service

I hav book my cylinder but they r not delivering it on time than i contact thm and ask about my booking they told me It'll come in evening but they r not serious and dont know how to talk with customer thr was some lady on anothr side talk like

I hav book my cylinder but they r not delivering it on time than i contact thm and ask about my booking they told me It'll come in evening but they r not serious and dont know how to talk with customer thr was some lady on anothr side talk like

And not a full clynder

Rania gas Agency dawara bde staar par black marketig ho rahi ha

i am t.somshekhar, girish nagar, jamkhandi, dist: bagalkot, state karnataka. I am an Indane customer,
i got new connection on 10/3/2010 and they charged me 5, 500 rs for it. At that time they had given 1 Gas stove, 1 lighter, 1 regulator, 1 gas tube, 1 filled gas cylinder and 1 kitchen affron only. they have mentioned the amount as follows 1250.00 cylinder, 150.00 regulator only in recipt doc, and 367.00 filled cylinder recipt.For remaining amount they had not givin any recipt. please what are the prices calculated are correct or not ?
And then now i applied for DBC 0n 24/8/2010 Now i got intimation letter, then i went and asked for it, they are charging 2, 250.00 rs for DBC, its orignal price is 1, 200.00 rs . they Looting customers as they wish. Any asked about it they can`t get the connection or telling its ON price...so for i had waited to take DBC, dear sir please save poor peoples & farmers in this region.
please mail me @ ncs_jkd@operamail.com as soon as possible
thanking you sir

Good morning sir/madam,

I am K.Raman No.76A, 6th street, shankar nagar, pammal, chennai, 600075
ConsumerNo.2357

I am an Indane customer, my customer name is Vijayakumar Agencies, pammal.
They are giving proper bill but not getting signature and they are doing some illegal one.
But this time they didn't give bill itself. We have asked many times, they are not taking actions against the persons.

So i request you to take actions against them and do the needful.

K.RAMAN

Good Evening Sir/madam,
I am Chandan Mishra, Address : Bhimtangi Ph-1, Plot no-1546/2661/5 Old town, Bhubaneswar, Orissa, 751002.
I would like to take a new connection from your company. As per ur criteria I have submitted all documents i.e Voter ID, DL, Affidavits Certificate, but ur agency member not agree to receive my documents. He is teling me that you have not submitted sufficent address prove, where DL is my address prove I have already submitted. I have also submitted my Electric bill where C/o is Krushna Chandra Mishra he is my elder brother. I am working in Variety Entertainment Pvt Ltd joint venture of Etv & will company at Bhubaneswar. your agency member telling me that you have to submit ur Employee certificate but it is not possible for me now. So it is very sore matter for me.
I request you please kindly do it needfully.
Thanking You
Chandan Mishra
Ph-[protected]

Dear Sir/Mam

I am customer with Shri Radhagovind Gas Service IX/171, Sham
Block Kailash Nagar Delhi-110031.I am faceing
problem in first month when i book my gas then, they show Busy noumber in all working days. Mon-Sat-9:00-6:00pm.The noumber is--011-[protected] or [protected].You can try any time, 6-9 you find always BUSY.But after 6 ;oclok the phone ring start rining We go to office persnally than book gas.after booking they send after 5-6 days.They can't diliver cylender

Thanking You

Dear Sir/Mam
I am customer with kuraoli indene gas service Gas g.t. road kuraoli city, dist-mainpuri, (up).
problem in every month when i book my gas then they dilivered after 20 days from booking date
customer no.-k-1239
ram sahay bhatnagar kuraoli mainpuri
mob-[protected]

Dear Sir/Mam
I am customer with priyanka Gas Service station road hindaun city, dist-karauli, (rajasthan).
problem in every month when i book my gas then they dilivered after 20 days from booking date.

Dear/Mam
I was the customer M/s Avery Gas Service & now Shri Radha Govind Gas Service as above customers, my problem is when I book my gas then, they show Busy noumber in all working days. Mon-Sat-9:00-6:00pm.The noumber is--011-[protected] or [protected].You can try any time, 6-9 you find always BUSY. Previous agency was serve better servise to me.
I am living in Karawal Nagar & agency is in Kailas Nagar it iss a far away my residence so it not possible avery time that to go agency for booking gas. And agency don't take serriously booking by tomo service. Please du some action emejatly. I hop you give possitive respons.

Dear Sir/Mam
I am customer with vishal gas service (G.T.Road,shahdara) DEHLI

I am faceing problem in every month when i book my gas then,they show Busy noumber in all working days. Mon-Sat-9:00am-6:00pm.The noumber is--011-[protected] or011-[protected].You can try any time,10-20 you find always BUSY.
i am also doing job so Please du some action emejatly.
I hop you give respons.

Dear Sir/mam
When you are unabal to take an action then why make this website only for Formalites.

Dear Sir/Mam

I am customer with Shri Radhagovind Gas Service IX/171,Sham
Block Kailash Nagar Delhi-110031.I am faceing
problem in every month when i book my gas then,they show Busy noumber in all working days. Mon-Sat-9:00-6:00pm.The noumber is--011-[protected] or [protected].You can try any time,6-9 you find always BUSY.But after 6 ;oclok the phone ring start rining We go to office persnally than book gas.after booking they send after 5-6 days.They give one cylender in 25 days.
Thanking You