Indane / Indian Oil Corporation
Reviews and Complaints

bahut aachhi site hai ye ...

inquilab lane ke liye sahayak hai ye...

My gas Agency thinks they are THE ALMIGHTY himself.
! Always putting down the phone before we ask the next question
2. Rude behavior.
Is there a 21 day limit before u can actually book? I recall reading otherwise a statement issued by INDANE GAS OFFICIALS. Say my cylinder gets over on the 5th. The cylinder is delivered 10 days later . The booking period starts ticking from the deliverted date not the date we book. I should say even a LK child can figure out the mathematics?

3. Giving more trouble to people who cannot articulate their case. My maid was told that she could book her next cylinder only 30 days from her booking date.

I Booked refill my cylinder in a Annai Indane service - Opp.Vasantha Mill, Singanallur, coimbatore on 19 -12 -08 morning

Customer number is :19822
Name : Nagaraja.N

my booking number is 6629. still now I am not received my cylinder

I made more than 30 call to dealer and supplier ( Annai indiane service ) no proper responses

I have only one cylinder. as per government rule after booking the cylinder which I suppose to receive with in 7 days

but in my case after 18 days still its not delivered ?

sir
mere nam se 1 gas connection jari huwa tha maine sari kagaj karwahi kar di par gas agency malik mujhe aapne office me bulakar gas stove lene ke liye kah raha he jabki maine market se stove purchase kar liya he ab vo mujhe dara raha he ki me aapka gas connection radd karwa dunga market se jo stove maine liya he vo isi marka he or approx 400/- rs. kam he

my name
DILIP GUPTA
NEEM KA THANA
DISTT. SIKAR(RAJ)
MOB NO. [protected]

GAS AGENCY ADDRESS

NAME MR. ASHWANI KUMAR
MONTOO GAS SERVICE
SAHAPURA ROAD
NEEM KA THANA
DISTT. SIKAR(RAJ.)
TEL NO. [protected]
MOB. NO. [protected]

From
P.S. Hari Haran
13/151A2 K.P.N. Nagar ( 25 )
Mettur dam 636401
connection No. 26262 cell [protected]
To
Mettur Gas service
128/82, B-1, Salem Main Road
mettur dam R.S Pin 636402 PH: [protected], 222373

Sir,
Last year dated 25.5.2007 am get new connection from above gas agences without Ration Card, am applied ration card to civil supply office but civil supply officer not yet issued ration card. Local indane Gas suppliers
is refusing to supply refills with out submitting ration card. Tamil Nadu government order 3 months back without submitting ration card all costumers to supply refiles of LPG gas.

Am several time approch to that office in persion submitting my
1.Indance sustomer voucher no. 3448755
2.Mettur Town Ship house Tax Receipt
3.Mettur Town Ship House tax assisment
4.Electricity monthly bill receipt
5. State Bank of India Pass book.
But, Mettur gas agences office manager not concedering my letter and also ever time he is asking letter and address prof
This week 3.11.2008 am also sending one Registered post with Aknowledge letter to mettur gas agences with my all above profs.

pls do needful and know to me what can i do and also consider my letter

i am waiting for your positive response...

Thanking you

P.S.Hari Haran
Gas book No. 26262
13/151-A2 (25) K.P.N. Nagar
Mettur dam - 636401, Salem Dt
Tamil Nadu
Dt. 4.11.2008
cell No. [protected]

Sir i have booked singal cylinder from your company from 02/07/2008 at your jaipur ( shastri nagar gas service ) 130 ram nagar shopping center shastri nagar jaipur,

Gag Book ID: 16471
Gas Holder Person: Sitaram
Home Address: Plot.no: B-134 Nehru Nagar, Near Jain Mandir, Panipach Jaipur - 302016 (Raj.).
Contact Number: [protected]

i am waiting for your positive response...

Thanks,

Mukesh Prajapati
Jaipur - 302016

sir i have connection from your company from 15/04/2008 at your jaipur ( shastri nagar gas service ) 130 ram nagar shopping center shastri nagar jaipur, know i sift from jaipur to udaipur your jaipur office give me termination voucher no [protected] dated 15/04/2008 i deposit at you jaipur office my two cylinder and one regulator they told me that u give this t v at udaipur office when i asked for refund they told me your deposit with indian oil corporation you only give this t v they charge u only two gas refile charges ( rs 302*2=604/- ) only
when u give this t v to your udaipur office ( udaipur gas services )near sevasram udaipur they told me to paid complet amount with rs 1900/- ( rs 2865 )
but when your jaipur office cant give me such amount then why i give your udaipur office complete amount .
pls do needful and know to me what can i do

thanks

from

gaurav sharma
55 jamna nagar
st george school road
near pacifice m b a colledge
debari
udaipur
ph [protected]

We are having LPG connection with Jeevan Agency, Villivakkam, Chennai. We live in a joint family and are having 3 connections for the past 10 years. When I want to refill my cylinder this month apr 2008, the distributor said that we are having multiple connection and you need to surrender them. I told them that these connections are as old as 30 years (first connection) and also told that your person have visited our premises and checked all the kitches last year. But they are not ready to hear any thing from us. As per their statement One ration card should have only one connection. Kindly clarify our doubt in this. Whom should we meet and lodge a complaint about them.

Sir our connection number is 14031 in east Delhi, dealer's name is Bedi Indane, i have booked our refill on 30/11/2009 but we could not get even today ie-till 10/12/2009. i have complaind many time on the tomogas portal but got no any positive responce so pls do the needfull ASAP

asfddfg

I have booked gas cylinder before 21 days ago but gas cylinder has not delivered till now, when enquired at the agency, they are not giving proper response. you are requested to please look into the matter and instruct them for timely supply of cylinder i have only One cylinder and then we willmeet many more problem. Gas Booking my Father Name.

Address : T. Sivasangari
D/o. K. Thiruneelakandan,
Kallanai Post,
Alanganallur-625501
Madurai. Tamil Nadu, India.
My Customer No : 17307

I Mohan Lal, user of your gas agency, would like to know the information of the duration period of the gas finishing and how soon we can get it booked and can receive. Please mentioned the days. i.e. If we get gas delivery on 1 of month my gas finished within the month the days completed only just 15. Which data we may receive another delivery.

I look forward a satisfactorily reply.

Thanx.

My necessary details are following.

Mohan Lal
User no. 31199
House no. 18/17-18
Trilok Puri. Delhi 91
Phone: [protected]

I want to transfer gas connection which is in my father's Name.
Since my father expired, I want to transfer the gas connection in my name. I want to know the formalities.

sir

i want a new gas connection so please give right suggistion & information

Dear Sir,

My name is bhushan kumar, I came from visakhapatnam to Hyderabad. I have cancelled my indane gas connection in visakhapatnam and submitted my transfer form details in Hastinapuram Branch, Hyderabad on 3/1/2008. They told some body will come for address verification with in 2 to 3 days. Till 12/1/2008 no body has not come for verification. if i try to cantact hastinapuram branch no body lifted the telephone also. again i went to hastinapuram branch and i enquired about my transfer. Then they told we sent your transfer details to visakhapatnam for verification. if i contacted to visakhapatnam(govardhan gas agency) they also not reponded properly.

Kindly intervention in this matter and arrange to come my connection as possible as earlier. In my house i have a small child. With out gas connection it is very difficult to survive in hyderabad as you know.

I am herewith requesting you to consider on humaniterian grounds and arrange to come connection as possible as earlier.

Regards
bhushan kumar
plot no. 27, H.I.G,
Phase IV, C.B.I.Colony,
Vanasthalipuram,
Hyderabad - 70
Cell NO.[protected]

My name is Mr Ram ji Singh my address is (aai (iad) resident complex qua no b 60 kol 700052 vip road). My gas dealer is (M/s Chirodeep 435 Dum DUM park kolkata 700055) so i am facing so many problem from their sevice according to them i am not allowed to take gas before the 20 days of previous delivery. So if I book another gas after 20 days it always take a long time in second delivery from which i face so many problem. According to them this is a government rule and if i ask them to show any rule book they always says you have to do what ever i will say .So i request you to mail me the full rule related to this matter .I will advice you to give all the important rule behind the slip with all the contact number of indian oil regional head with web site add and my cd num is 9663.

booking gas00

Sir,
I am a customer of Veena Gas vide consumer No.8864. On [protected] I booked for a refill through online 1260 and got the Booking No.68, but no action for more than a week. On 29-10-2010 I went there personally and again booked vide booking No.951, but till date I have not received the gas. I shall be grateful if could use your good offices to do the needful without any delay.
Regards
P.R. Kurup
178 DDA, Badarpur

THE ALL STAP LEAVE A LONG LUNCH TIME

My consumer No. Is-A-29453. Qr.No. F-50, Unit-8, Bhubaneswar, Orissa. My Gas Distributor is ALKA GAS, UNIT-II, MARKET BUILDING, BHUBANESWAR, ORISSA.
I have booked on 20.03.15. My booking ref.no.610078 & cash memo generated on 01.04.15 with cash memo no.[protected] but till today i.e. on 07.04.15 i have not yet to receive the cylinder.
Kindly look the matter urgently.

I' m a consumer of IOCL and my Consumer No is 49657. Usually I get a cylinder in month. This time I booked through theSMS as I do. After two days I got the message that my cylinder will be delivered soon. Now it is already more than one week have past but till today no delivery is given. So I'm in panic. Please help.

I' m using Indane Gas for about five years. My consumer No. Is-A-46082. Flat No-B-405, Lakeview Homes, Madhusudan Nagar, Bhubaneswar, Orissa. My Gas Distributor is ALKA GAS, UNIT-II, MARKET BUILDING, BHUBANESWAR, ORISSA.
i booked a cylinder on 04.11.2011 and my booking number is 2436. But but till date they are not delivering gas to me .each and every time they are taking more than one month to delivery the gas cylinder and also not pickingup the telephone.
Isit the proper service they are giving to us. kINDLY LOOK THE MATTER.
THANKS, Basanta Kumar Mohanty

There is black marketing of gas cylinders from Alaka gas Agency Bhubaneswar. The delivery boy never comes to the genuine consumer, but sells the gas in black, then he goes back and tells the agency that the consumer was not at home. This has been going on for a long time. IOC should look into the matter. Bhubaneswar consumers of Alaka gas can straight away write to IOC Bhubaneswar.

i have been continuously calling the Alaka Gas Agency (Indane, marketing building, unit-1 BBSR) for booking since 15 days. This Alaka Gas people has not been responded the phone calls. They are always intentionally playing with us. They are also not supplying the gas as home delivery. Why this kind of negative attitude they are showing ? WHO IS THE OWNER OF THIS AGENCY ? WHY THIS OWNER HAVE ORGANISED THIS KIND OF AGENCY WHICH IS NOT GIVING PROPER COMmUNICATION TO THE CUSTOMERS ?

This Alaka Agency have also not showing positive attitude to the customers. Always blackmarketing the gas, but not giving timely delivery to the customers.

We are the proper customers with having CARD(BOOK). Without our any fault, we are not getting the GAS timely. But those who are giving MONEY (As back side to this agency people) they are getting GAS in time.

We are some of the members, planning for other ways for laws and with proper documents, requesting our minister for this kind of mal-treatment and negative attitude of this ALaka Gas Agency (INDANE GAS).

we are expecting immediate phone call receiving and timely home delivery from your end SIR.

If we are not getting our proper and positive response, we will be go to consumer forum for this negligency by ALAKA GAS.

My consumer No. Is-V-5622. Plt No.Duplex-14, Ground Floor, Sailashree Vihar Bhubaneswar, Orissa. My Gas Distributor is Veer Sachi, Damana Square, BHUBANESWAR, ORISSA.
I have booked on 6-8-08 but till today 17.08.08 I am yet to receive the cylinder.
They told me yesterday, "u will get it by today, ", but they did'nt deliver it.I came to know by personal investigation that gas cylinders are available in Godam, but what's the reason, I don't know for delivering.
Isit the proper service they are giving to us. kINDLY LOOK THE MATTER.
THANKS

Sir 31.12.2007

I am a cunsumer No;Doo19037 of Indane LPG from long back years.The distributer M/s Yashawini gas agency,#3&4 SUBBRAMANYSWAMY TEMPLE COMPLEX,Saraswathipuram,BANGALORE 560096,(Phone No [protected]) is delivering the cylinder only after 7 to 8 days.The agency is booking cylinder only ater 25 days from the date they last supplied.Is there any ordered like to book only after 25 days? we are fully dependant on LPG,put in very trouble.Kindly inform us,how to acertain the gas in the cylinder is about to exaust in a day or two to enable us to book a cylinder with the condition as stated above.Further it is to be stated, that many a times we have forgotten to book the cylinder in time and suffered without gas.If the condition of 25 days is there to get a cylinder,it takes almost 32 days. Kindly clarify and help us.

I have applying for new connection in month jan.2013in Sheetla gas agency sunder nagar. But i could not get new connection till today due misplacement of documents entry no. which is issued by Sheetla gas agancy.I have allready informed stalff about missing no.but agany stalff did not cooprate with me and they did not issued new conection from jan.2013 to till today.they demands me new document for applying new connection once again and waiting long time for new connection .so kindly help me and solved my complaint and take action against Sheetla gas Ageny Sunder Nagar (Mandi) h.p. stalff.
applicant/ Vishal Chauhan s/o sh. Hari CHAND VILL. DHANDRASHI P/O KALAHOD TEH. SUNDER NAGAR DISTT. MANDI H.P 175002. M. NO. [protected]

my sister booked a refill on 7-3-2013 bearing consumer no.33409 and the waiting list no.is 6353 till date i.e., 8-4-2013 she did not receive the refill, whenever she contacts the dealer they say it will come in 10 days, please take action immediately and deliver the refill in time. If they are unable to deliver one more agent can open in the dist.
Address of the consumer: Ananthapadmanabhan
MIG-62, TNHB, Periakuppam, Tiruvallur.

dear sir / madam
my customer no 56497, agency name ;jayel gas service address east tank street, tiruvallur-602001 code 5585676 sir naan cylinder book seidu 30 naatkal aakinrana aanaal innum cylinder varavillai nerel senru kettalum manager sariyana pathil kodukkamarukkinrar 2 cylinder erundum not in use, now i am kerosin stovu use, what i do sir please help me sir my phone no [protected] my address 3/189 parasakthi nagar manavur salai, thiruvelangadu 631210

I am Ramashanker khandelwal R/o: "Prakashini Vila' Ashok nagar, Opp: LIC Of India kannauj. I m consumer of Indan Gas, My Consumer No. is: K-8197 with m "Kannauj Gas Service, Kannauj". I had not received any refill Cylinder since 26/07/2011 though I had booked refill with kannauj Gas Srevice, Kannauj on 16/08/2011. In this regard I had aso Registered a Complaint on TOll Free No: [protected] and got FEEDBACK NO. 179718 on 09/09/11. BUT STILL TILL DATE I HAVE NOT YET BEEN RECEIVED THE REFILL CYLINDER.
MY CONTACT NO. IS: [protected]: [protected]

Dear Sir,

Since the online booking numbers are in use this is the third time I have booked a gas cylinder and the second time I face an issue with my local agent not delivering the gas cylinder.

Last month the cylinder was booked and the confirmation for booking and later the delivery sms had reached me but not the cylinder. After waiting for over another 15 days for the delivery of the cylinder, and thereafter confirming on the booking number that the status of my booked cylinder was shown as delivered, I called up my agent and was informed that it will be delivered in a few days. They even challenged us that an sms on delivery could not have reached my number and told us to come with the sms and show it to them. When we agreed to do the same, they delivered the cylinder a day later on the weekend.
This month too, I have booked my cylinder on the 17.08.2011. I received a confirmation, dated the same day. I called up at the booking number today, 5.9.2011, to inquire the status of my booking (Booking number being:240074, Consumer No. 10555, Consumer name: Sarit Ranjan Sengupta) and it was confirmed that all booking for my agent till the 17.08.2011 has been delivered.

Thereafter I called up my agent and was told by them that my booking is on 26.08.2011. They did not confirm about when I would be receiving my cylinder. This appears to be very irregular behavior and whether it is really the agent that is being so, or it is the incongruity in the methods of Indian Oil, that is allowing him to do so, is my query. The agent has been particularly discourteous and impertinent too. I have noted several instances where cylinders are delivered with cash payment of additional 15/- 20/- rupees over the counter, by the delivery boys, and assuming in full-knowledge of the agent. The agents details are as follows:
Survey Park Gas Service, Survey Park, Kolkata, Ph. [protected]

How does Indian Oil hope to take action for this harassment, that my old parents are facing regularly? I am being forced to take the case for readdressal to the Consumer Forum. I also have the booking SMS dated 17.08.11, sent to me, from the booking number, with your online booking centre as a document producable for any legal proceedings.

A very irate customer
Sarit Ranjan Sengupta

Dear Sir,
your company declared that I delivered gas for customer in 72 hours but the dealer of your company never delivered in time. Today I booked a riffle, my gas agency suprime gas agency Khurama nagar lucknow His staff says that I delivered you refill on 17 june 2011. company suffering from shortage of gas or dealer blackmail customer. Please inform me original sutivation
thanks
Ajay dwivcedi
consumer no. sv- 8094

My name is chine begam I am an authorized gas connection holder of bhairav indane gas service
palla bazar farrukhabad. My consumer number is jbx-13716. Since [protected] i have booked for gas . but till date ie. on [protected] days ) they have'nt delivered a single cylinder to us. when we phone several times regarding this, they will neither not take the phone nor tell us to come and take the cylinder if we want . And inthe previous booking, they delivered a single cylinder after 2 months.

So sir please take necessary actions against the above mentioned Agency.the phone no. of that agency is o5692-224444 and
distributor code no-193504

Thanking you
yours fatihfully

chine begam w/0 basheer baksh 4/95 bazriya nihal chandra
DIstt. Farrukhabad
State-U.P.
mb-[protected]

From:
Shri S. P. Singh,
Advocate High Court,
Flat No.204/B, Indralok Phase-I,
Bhayander (E), Thane.
Mob. No.[protected]
15/02/2011
To,
Indian Oil Bhavan,
G-9, Ali Yavar Jung Marg,
Bandra (East), Mumbai
Tel: 022-[protected]

Ref: Complaint regarding adulteration of Diesel with Kerosen by your Petrol Pump situated at Opp Saibaba Nagar, Mira Bhayandar Road, Mira Road, Thane - 401107.

Dear Sir,
This is to draw your kind attention that have newly purchased a Maruti Ritz Diesel Car bearing registration No. MH-02-BT-2256 from M/s. Spectra Motors Limited.
I have my office at Bhayander (E), and usually fill diesel in my car at your petrol pump in reference above. The service of my car was due in the last week when it was send to the same motor agent who after checking the car found that the diesel is adulterated with kerosen and due to that the engine of my car has suffered damages. I have got the things rectified but the motor agent strictly warned against filling the car at the same place.
I therefore seek your explanation as to the adulteration being carried out by your agent and also the damages which my car suffered in the process. If I do not receive any satisfactory reply I have no alternative but to take further steps.

Dea sir,
My gas connection no sv 8094 is attachched with the supreme gas agency khuram nagar lko. many times when I bookded the gas agency gave me dekivery after10 or 12 days. I have only one sylinder so I creat trouble. indian oil assure that gas delivered within 72 hours but agency holder do not follow the rules.
please acknowledge my complin and give the reason why gas not deliverd in time.
thank you
ajay dubey
gas connection no. sv 8094
alok nagar kalyanpur lko (u.p)

Dear sir
I, m a consumer of Indane gas.I booked my gas cylinder for refilling on 21st january 2009 ( Consumer No: 31876 at Jagan enterprise Madangir New Delhi 110062.phone no [protected], [protected] and they told that cylinder will be deliver within 3-4 days. But till today 3rd february 2010, I have not received the cylinder and I contineousely tried to contact them through phone reg the delivery of my Gas cylinder but nobody responded on the said ph nos. On [protected] i visited personally at the agency and after lots of hot dicussion they assured me that within day or two they will deliver my cylinder.

sir, today is 3rd of Feb and till today i am waiting for the same. I want to know whether they have already sold my cylinder in black market and today only again they booked. If this is the response we are getting and your people are very well aware of this happening almost with all the agencies, we suspect you are also involved in this kinds of practices.

Kindly take necessary action against this agency.

Regards

Jagdish Kafaltiya
D-151/5A, Krishna Park
New Delhi 110062
Mobile No: [protected]

I, Jayanti Chatterjee, Indane Consumer, my Consumer No-27737, I have booked for delivery on 30.01.2014. my booking reference No-265421. but till date no slip for delivery has yet been received against my said booking reference. please arrange for the same without further delay. this is for information and necessary action.

Sir
I am Selvaraj from Trichy, I am the Consumer of ANNAI SARADHA GAS SERVICE, PUTHUR, TRICHY - 620 017. ( INDANE DISTRIBUTOR).
Whenever I do phone to the gas service office for the refill cylinder ( after 24 days of previous cylinder received) they take more than one week to distribute the filled cylinder, i.e. more than a month for a single cylinder.
So how long will be the minimum period of getting a gas cylinder for domestric purpose. If we ask any doubt they are not responding properly the owner lady also very rude and unplasant.
KIndly reply me as early as possible.
Regards

L. Selvaraj

I am A.Sunder, indane gas holder my consumer No:17268, Iam residing at H.No:1-2-VG/3, Vijetha Green Hmes, nizampet road, Hydernagar, Kukat pally, Hyderabad-500 072 and also I am a central government servant (Diffence) our gas dealer is situated at Miyapur just 3km from my house, the name of indane gas distributer address is SRI SAILA GAS SERVICE, Shop No: 15, Block No: 3, Kalyani's RB.R complex, Miyapur Phone No: 040-[protected] & 040-[protected]
When I booked for refil gas cylinder on 09 April 2010 over phone they received my request and noted in their records and told me that after 4days refil cylinder will be delivered. I waited for 10 days but we didn't to receive above booked refil cynder then i called once again over phone to our distributer, they told me that when i booked the first time i.e 09.04.2010 the next day itself they sent a refil cylinder, but delivery boy reported to distributer that the door was locked (the same cylinder has been sold to others on payment of extra basis BLOCK ). This type of coments are given by the distributer but actually my wife was at home only. This is not the first time such incident has happened. They exercise this type of comments several times but how long shall we keep quiet this type of exercises? Till today they did not deliver the refil cylinder.This is very inconvenient to customers.

I humbly request you to look into such kind of issues and kindly arrange the delivery of refil cylinder as soon as possible on the basis of actual price and justification please.
My contact address by phone cell : [protected] or my Email I D is sunder.alluri@gmail.com Thank you

I am a consumer of Indane Gas through Gurgaon Gas, Gurgaon with consumer no.G-021493. Whole of this year I did not receive the gas on time. They always tell that it will be delivered in 10 to 15 days, even in summer. One has to remind them all the time. Last time I booked the cylinder on 23/08/11 and it was delivered on 13/09 only when I saw the deliver man delivering gas to my neibhour. On being asked on 11/09 where is my cylinder, he told me that he is delivering the cylinder booked on 31/08. I told him that I booked it on 23/09. He curtly told me that they might have forgotten to give the delivery slip which is a total lie as they sell the cylinder in the black market. The cylinder was delivered on 13/09 Monday being holiday for them. This shows clearly the something hanky panky is going on. The deliver man never carries weighing balance and a consumer is never in a position to weigh the cylinder which is another peculiar problem.

Nutan Yadav, Advocate - M: [protected]

I've recently bought a flat in 'Diamond City - North' situated at Rodcol, between Nagebazar & Bangur. I found an Indane Gas Booking centre at Shaymanagar (M/s Chirodeep) but they could not provide me the details where I could apply for a new Gas connection.
I would therefore request you to provide me the contact details (name of the person/address/phone nos.) so that I can apply for a new Gas connection.
Thank you in advance for your kind cooperation.

Regards,

Arpan Basak
Mob. : +[protected].

Booking a cylinder with Guru Krupa Indane, UGF-25, Suhant Lok, Gurgaon is a nightmare.Incessant calling only receives a continuous enaged tone, or a no-reply. Its MOST unprofessional as one has to devote a day only to get through on the telephone. Immediate steps should be taken to provide better and quicker service

Kindly, tell me what is the procedure for booking the Gas Cylinder after the first booking

I am consumar of HP as with Tyagi Gas Service, Vaishali, with consumar No. 612107. I am trying to Book the gas cylinder since last two days. every time is phone remain engaged . Since the booking timeing is the same as our office hours it is not possible to go & book the cylinder to there gas service center. despite of best efforts I would not able to book my gas cylinder

I am a customer of Indane Gas in secunderabad with M/s.L.V.reddy agencies at manovikas nagar,Secunderabad since 2000.Though the agency is close to my residence I find it a herculeon task to get them over phone and book the refill.I have contacted the area manager of Indane and he advised me to book through computer registration.Even then it takes several calls or personal vist to the agency to get the supply.Now since yesterday I have been trying the agency number,Computer registration number and the local customer relations manager in secunderabad.No number is responding.Kindly advise me how to get the gas.

Whom should I contact in which number.

Dear Sir
I am a hassled customer Bearing customer no 1525 stuck for life we Indane distributor , Guru Krupa Indane, UGF, Sushant Vyapar Kendra Sushant Lok I,GURGAON , PHONE 2570200, 2570671.
Invariably the phone is busy and this results in personally going and booking for empty refill. Even though I have officially obtained spare cylinder still I am unable to cope with the situation of running out of Gas as the Dealer refuses to make the booking a a minimum interval of 15 days of refill.
The situation is further aggravated with rude the behavior of booking agents as they consider themselves as gods as they refuse to listen to practical problems to the extent of banging the phone
If India OIl officials feel that they have to compete in the open market then they should attend to these calls and pull up their Dealers for poor services.

I have been trying to book for a refill of domestic gas cylinder but have not been able to get connected to the telephone numbers as provided by my gas agent, Cooking Gas & Appliances, Block - BD Market, Shop No. 65, Salt Lake City, Kolkata - 700064. Phone: [protected]/2305. These numbers are perpetually engaged and a visit to their office/shop will tell you the story as to why the numbers are perpetually engaged. (They are off-hook most of the time lying unattended.) I picked up the mobile number of the proprietor Mr. Tapan Saha [protected] from your website and called him up. His response was that he is not in office and is at his residence, then he quickly changed his statement and said that he is outside and will visit his office only Monday and hung up.

My woes continue and I have not been able to book the gas as yet. I am writing to you in hope of speedy addressal to this issue as I want to go on record of having used all means of booking for a refill of domestic gas.

My details are:
Consumer number is 26429
Samir Srivastava
Flat - 4, Plot - 19, Block - EE,
SALT LAKE CITY, KOLKATA - 700091
PH: 0-[protected]

Best regards,

Samir

I agree.

In fact the indane gas agencies themselves sends their employee for inspection n times a year and charges for the same.
He does nothing but just looks the gas and asks for 100+ rs.

Incident with is all because of these gas agencies, since they started it doing the wrong way.
Government permits inspection once per year only and it is compulsory as i read on indane official site.

Swapnil Kene

Dear Sir,

My gas booking in 'rewa gas agency' rewa on dated 22.1.09, but till date i have not given gas cylinder and at my homne gas cylinder empty last night. for this promlem i contact many times to rewa gas agency but got answer i am sending but one and half month completed i am not got any cylinder please solve my problem from rewa gas agency rewa. I am facing same problem every month.

my booking no: 6493 dated 22.1.09
consumer no.: 1583

my address: ram kripal soni
c/o ramesh dutt saxena
chankayapuri colony
j.p. road
mohalla - padra
rewa (mp)

Dear Sir

My Customer Id No. S-27266 with Sainik GAs Service 5502-5/1 Nicholson Road Ambala Cantt-133001 I have booked our cylinder on 26/11/07 Booking no 51564 booking person says me our cylinder reach on at your home within 3 or 4 days i says ok. But cylinder does not reached till 6/12/07 then i do call again then tells me your cylinder reached 7/12/07 i say ok but situation same till 8/12/07 i do call again then tells me your cylinder reach tomorrow 8/12/07 but in vain. Then i do call on 11/12/07 i have recived the reply today delivery boy has not came you pick our cylinder ourself. If i have gotten that reply why they are harasse me for 15 days. i have suffered same problem 4 th time continuously. I have done that step after disappointed. I also know very well some problems came in customer handling but why are tell a lie.

You are requested to plz solve my problem

Your prompt action will be highly appreciated.

Thanks

Avtar Saini
108 Mohan Nagar
Po Kuldeep Nagar
Ambala Cantt-133004
Ph No [protected]

Dear Sir

My Customer Id No. HS15234 with HARI SINGH GAS SERVICE, RZ 914 PREM NAGAR, KIRARI ROAD, NANGLOI, DELHI-110041. I want to refill/booking of the same but continue make the call on the given number [protected], [protected], there is no response at their end. It is not possible every time booking personally at the service centre.

You are requested to plz. Book my complaint as well as booking of the same

Your prompt action will be highly appreciated.

Thanx

VINITA
N-314, Mangol Puri
New Delhi

I have booked my LPG gas on 12/12/2013. But so far I have not received my LPG Gas. My gas has already ex hosted. Kindly get the gas at the earliest. My Gas details:
Consumer No.177075,
Distributer : Pooja gas, Ernakulam, Kerala
Name: MV Pathrose.
Rose Cottage, Plot No 224,
Mavelipuram, Kakkanad, Kochi-682030

DEAR SIR/ MADAM/ MY ADRESS10/631 BARATHI street Dr J.J.NAGAR east .CHENNAI 600037/ SIR my lpg consumer no/4637 the agencey every month we will fight for every month late delevry igo to gas agency the one of gye told gas is non delevry for company for me how can we serve the gas gas wel domend he wel told every month last time gas delevry late why thedemond of gas my agency SREE MA KIRUPA GAS AGENCIES 01/G/0839963.EB067..3623 CHENNAI [protected] DS MUGAPAIR east my cell [protected] adress NO/11.R.30.A TNHB COMPLEX SPARTAN nagar ANNA NAGAR western extn chennai -600101 MY E.MAIL I.D veerabadran55@gmail.com

Dear Sir/Madam
My LPG connection no.3569, I am subscribed to Indian gas distributor shri krishna sai gas service kanpur u.p.I booked the cylinder many time. Last 5 menthes office man give the commitment cylinder will reach with in 6 days. But till now no any cylinder are reach at my house. Every time I will Try to Call Phone No. Engage. Or they shut their receiver down
When I Personally go to agency then agency told us our gas agency provide you regularly gas. We will not give you any and abuse me and say do anything which you have in your mind. I don’t care. please take need full action.

My cylinders details of -

First cylinder—copen no- 104231
Second cylinder—copan no-104232

When my next copen no is -104233 then how can we recive any cylinder?

LPG gas agency address-
Shri Krishna sai indiane service
3/174, A vishnupuri kanpur (u.p.)
Mo no-[protected], 2503846

NAME-SOMESH KUMAR SONKER
TYPE-2, Q.NO. 11, PINCOD-208002
MO-[protected]
PH-[protected]

Dear Sir/Madam
My LPG connection no.8893-B, I am subscribed to Indian gas distributor shri krishna sai gas service kanpur u.p.I booked the cylinder many time. Last 5 menthes office man give the commitment cylinder will reach with in 6 days. But till now no any cylinder are reach at my house. Every time I will Tray to Call Phone No. Engage. Or they shut their receiver down
When I Personally go to agency then agency told us our gas agency provide you regularly gas. We will not give you any. do anything which you have in your mind. I don’t care. please take need full action.

My cylinders details of -

First cylinder—30/01/2009 copen no- 14341
Second cylinder—25/02/2009 copan no-14342

When my next copen no is -14343 then how can we recive any cylinder?

LPG gas agency address-
Shri Krishna sai indiane service
3/174, A vishnupuri kanpur (u.p.)
Mo no-[protected], 2503846

NAME- NARENDRA SINGH KATIYAR
ADD-270/11 SHASTRI NAGAR KANPUR(U.P.)
PINCOD-208005
MO-[protected]
PH-[protected]

w.r.t query made by Mr.Santhoshkumar E

Indain oil staff have nothing to do with distribution of cylinders.It is the sole responsibility of distributor.You can call the Area Sales officer and tell him your complaints.Sales officers phone no. will be displayed in all distributors office.

Aravind

Indian oil employee

Sir

I am a customer of Indian Oil LPG gas since last 15 years.I am getting Bad response from the Agency(Mayank Gas Service Mathura). Today(30-05-2009)i called the Agency for booking. But they rudely asked me that they can't book my connection today because they delivered my cilender on 09-05-2009. my consumer no is MP13547

kindly draw your attention towards my complient.

thanking you,

Manish Gupta
[protected], [protected]

7th Nov, 2008
Below given is an email sent to the id prdeodhar@indianoil.co.in for which no reply or no solutions was found.

21st October, 2008.

From,
Santhoshkumar E
S/o Mr. C.R. Nambiar,
Chaithanya,
Cochin University P.O.,
S. Kalamassery.,
Ernakulam Dist.,
Kerala – 682022.
Tele – [protected].
Mob. :- [protected].
Customer No.- 3821

To,
The Customer Care Officer,
I O C – LPG Division.

Dear Sir,
Sub.:- Non Availability of Gas Cylinder with your Distributor, M/s Pooja Gas, Unichira.

We are residing in the above said residence for the past 25 years. Earlier we were getting the cylinder from Sharon Gas and now it was shifted to Pooja Gas. My father is holding a gas connection with two cylinders. From the last one year we are not getting the refill cylinders on time. After booking it takes 30 days minimum for the delivery.

We are a family consisting of five members (My father, Mr. C.R. Nambiar, mother, wife, son & myself). A gas cylinder in our house will last for 25 – 30 days. The usual cylinder-delivery days are Wednesdays & Saturdays. As the delivery days are these two days, it takes more than 30 days for the delivery. The leave days, hartal days and problems with telephone connections, postpones the delivery date further. This makes the relationship with your distributor, a miserable one. We are keeping only one connection in our house with an extra cylinder and now both the cylinders are empty. We are managing with the help of some of our friends which cost us extra time and money. I’ve intimated the same to the manager of Pooja Gas, four months ago and he told that he will arrange to deliver the same within 25 days, which was satisfied only once. I’ve received my last cylinder on 27th September. Today I went there to see the manager on 10 am, but he was not present at that time. A huge crowd was found in front of the office and the staffs were not able to manage them. They were not having any stock and were asking to come after four to six days.

Please arrange to reply for my following doubts.
1. Is the Indian Oil staff deciding the dates to issue the refill cylinders to a family?
2. If so, what should be the minimum life of a 14.2 kg cylinder, to a big family as well as the small? (number wise consumption rate is expected)
3. How can we check whether the distributor is issuing cylinders to some others in our consumer number, as they are not taking our signatures after delivery? They are giving us a bill in our consumer no., which they can issue to some others also. Please make arrangements to inform to our email id or a mobile alert when ever a bill in our name is processed.

The shortage of this extend will lead to black-marketing which will defame you.

Expecting an early reply as well as remedy for the above told matter.

Thanking you,

Yours faithfully,

For C.R. Nambiar.

(Santhoshkumar E(Son))

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i am rebuilting my house and temporary i have shifted to nearby dealer has refused to refill my cylinder by saying u r not living there tell me is it necessary to change my address if i am out only for 6-7months can i not get it refilled even from dealers door step

YAH I do agree with now today's about KABRA gas agency Jugsalai pursuing so man extra acceraise like fire etinghusher, aprone etc.

consumer ID: 1171806

i was having tranfer voucher from Kutch Lignite Power Station, Gujarat ( Code 112663). I deposited that Tr to Balaji Gas Company, Bilaspur (Code 124432) and they forced me purchase the pipe otherwise they were not ready to accept my transfer voucher and i was alredy having a pipe from my previous connection. They told me its scheme of the company that you have to purchace a pipe whether its new fresh connection or case of transfer.
is it scheme of company?
Balaji gas company, Bilaspur has appointed all female staff. Some of them misbehaves with customer and creates problems and delay in process unnecessarily.

kindly do the needful & do reply.

Dear Sir,

I Chandran age 66 residing at Aziz mulk II st.T.light.Chennai-6 like to inform you that I have a LPG connection No-12487.Disributor Id-1119.Valluvar kottam.chennai-34.
My Suggestion is that I recieved Gas May 26th.2008 for my home .
Again I registered 05-08-2008 but not yet supplied.Kindly help me as soon as possible.

Thank you
Chandran 16-08-2008