JustAnswer review: Clogged kitchen sink 244

I asked for assistance with my computer operating system and was only expecting an introductory nominal charge. The help was no good. it did not resolve any of my problems and at no time did I agree to a membership charge of £30

I did not ask for this membership and I want it cancelled. I signed up for trial membership but did not request full membership. I would like a full refund of the membership fee.
I look forward to a prompt reply with a satisfactory outcome, that is $67.98 refunded to my credit card.

Annette Royes [protected]
annette.royes@bigpond.com

rosegmills@icloud.com Having one hell time trying to cancel not one answer to my problem. Cancel and I want a refund

My credit card has been debited by £35 for membership which I don't approve of. I have never agreed to take up the membership. Would you please refund the fee. I am informing my credit card company also.

I singed up once in 11/2018 and did not sign up for membership. I have been billed since monthly at 46.00 x 16 month. This is WRONG! WROG!
2/12/20 JUSTANSWER *MEMBERS800-240-1371 CA 46.00

lame answer cost 46.00

I used this site in 2015 and after a short while cancelled my membership.
I just discovered that they continued billing me even to this date, nearly 3 years after I cancelled.
I have tried to reach out to them but get no answer.
I want a full refund.

I contacted your company I was asked to provide credit card for $1 FEE I was
told I wouldnt be charged unless I agreed to charge Well I called after checking my account $39 I called and asked for refund because I didnt receive anything from this company and I never agreed to $39 I am disabled and I need my money ASAP

I approached Just answer and they charged me a $1.00 feel to be followed by a $50/day fee. Then I was left hanging. I cancelled my account with them and I sent my bank printout of my communication with them and to not accept any payments from them.

hi i am using it for 1 week but donot know the 60 usd membership charge today wake up and see this website charge for 60 usd without any emil for charge or anythin.now i cancel the memebership and i want a refund for my money thank you

here is the emil adress i used abbasking12000@outlook.com

I got billed by Jusyanswer after having cancelled their membership. Please help.

I was charged for a phone call (mine [protected]) to help deal with a malfunctioning dishwasher and was charged to my credit card feb.26/20. I was further charged march 26 and april 26 for the same amount $40. I did not agree to any further communication nor charges.

Please remove them.

I have notified my credit card company.

I all of a sudden have a pending $50 charge on my credit card
Now I want this charge removed and remove all my credit card information from Your website-what kind of a scam are you running

Matthew Mannix Sr.
699 Roanoke St.
Dunedin FL 334698

I just want to cancel my membership!

This site is the biggest scam online. They automatically sign you up for a service after asking one question. I never asked to be signed up.

I signed up for $1, then $31 for the month. A few minutes went by and said they could not help me the email or online correspondense. Then sent me a message I could talk to a Dr. if I paid $26 to talk with him.

says 1 dollar then takes 46 and still have broken tablet

I had a one £1 trial with you and now you have charged me £35 which I have not used. I have complained to my back to stop payment. They told me that they cannot stop it

Beware of this company. They don't make it clear this is a “membership” and the doctor I chatted with was less than helpful. My card was charged $46 on 08/27/2022 for nothing. No wonder Americans are struggling. Companies like this scam hard working people trying to get help. A simple “subscription payment” reminder would do. SCAM.

Signed up for1 dollar question/ answer. Charged 34 dollar for a membership that I didn't want. 2 words come to mind scam and rip-off

i did not know that i was a member of just answer. on august 24/22, my credit card was billed 53.00 for no reason. i tried to have this and my membership canceled. they will not tell me how to cancel. i cannot get anybody to talk to me .i have tried to contact these people by phone and computer and donot get anything.

I was charged £ 38.07 for a question I asked sometime in about July 2022 about a computer question. Nothing to my recollection stated that I was signing up for a monthly membership. I called to get a refund, which I noticed hit my low balance checking account on 28 /8/2022 for £38.07 Garrythornton@gmail.com

I was notified of only R15 for asking some questions. Only later to be charged extra R599 which I was not even told about. I then canceled membership and still waiting for the refund.

Your service was cancelled as you could not provide the service requested. Please issue a credit immediatetly for $48 to my account.

Thank you

Stuart Levin

slevin@trac11.com

I asked a question on Google and the pop up for Just Answer showed up and it said that I could get an expert answer for $5 and then $46 a month after that. Instead the took out the $5 + $46 at once, which was immediate. I chatted with a customer service agent and he rudely just disregarded everything I said. He had no regard for their deceit.

I have used just a couple of times. Did not request membership, but I being billed $66.00. I have cancelled but they are billed again. I don't recommend them.

Lina

next thing i know i have a membership never wanted one just answer which i never asked for charged $110. for no service nothing just a set up to another site want my money back dispute on my card jcspin805@gmail.com bait n switch tactic

My card was charged On November 3rd 2022 for unauthorized charges for a membership fee I was not aware of. I did not accept or see any terms or conditions. Customer service on the phone was rude and unprofessional. Speaking to a supervisor was not available, Want a full refund awful practices.

I asked the question, got an answer, and have since found out I'm being charged 28.00 a month for a membership I knew nothing about. This is unacceptable. Looks as though I'm not the only one you are fleecing. I'm on "hold" with your 800 number provided on my credit card statement. I will be filing a grievance with my credit card company also.

I noticed on my credit card that two payments were charged on the same day. One charge in the amount of $46.00 and the other is in the amount of $39.00.

I did not receive an answer to my question in my contact with Just Answer.

Within the last couple of weeks, I've been charged $44.00,$1.00 an $46.00. I do not recall enrolling in any membership. I want my $91.00 returned to my account immediately.

P. Johnson

Pjohnson60107@yahoo.com

10/24/2022 I did not want a membership. Please refund.

I tried using "Just Answer.com" one time (never did get an answer from them). I am being charged $55.00 per month and want to cancel this company but every time I try to cancel I get the run around. I do not want this at all! Please cancel this.

I used my mastercard to use this service in July - used it once. $86 is being deducted every month and I am not able to get an answer from anyone. At this point Just Answer owes me $344.00. So yes, I truly believe Just Answer is a scam.

I have written previously to report this and have not gotten an answer back.

There was a $1 sign up to ask questions for a month and then you get billed in at $29 a month. I got charged the $1 and then $29. Why did I have to pay $30 when it was only supposed to be the $1. I ended up cancelling because of how cheap of a blow that was.

Three phone calls, !

Hello I logged a query about my pet and was helped however I do not believe I will use the service in future as my pet has since passed away.

I signed up and need to cancel the charges to my debit card going forward.

stop charging me please I put already stop payment for the possible 6 month ahead , you are forcing me to change account

They guys Show $2 as registration FEE, then silently deduct $66 from my card ! and contact with next day ie. Dec 15 2022 , they simply refuse to refund anything !

This service was supposed to be a $2 fee, onetime for first answer.

Just discovered I have been billed $86/month for 3 months on my credit cared and when I went to the site to cancel there is no where to to do so.

There is and only a very limited bot chat that cannot redirect billing questions.

Filing a Dispute with CC company.