JustAnswer review: Clogged kitchen sink 244

They did not help me and charged my bank account and i do not want their service

i need help to get them out of my account

I had the same problem. I feel xitel is a ripoff. You ask a question which doesn't solve the problem. They charge you $28.00. Tried to submit another question...they want to charge another $28.00. There website states that if you are not satisfied, they will charge you...WELLL THEY DID...RIP OFF!

Already posted my comment. This is starting to feel like Xitel again

My name is Jerry Walters I requested an answer from Mercedes mechanics. I did not receive an answer Please do not charge my account! You have many unhappy customers. If you cheat meI will see your removed from Goggle and Yahoo

It took me about three minutes to get this damned Justask on my computer, and I have been well over a half hour trying to close my account. Stupid me, for some reason I thought the site was free for any questions asked...WRONG! So, their site tells people to go to account settings or something which doesn't even exist, and to click on this, and then click on that, walk around it, kick the tires a few times, and after SEVEN (7) days they will remove your name and account. Webster's definition of being crazy is: Doing the same thing over and over expecting a different result each time. SO, list me as being a damned NUT! It is four times harder to deal with the likes of the government backed Better Business Bureau, AKA (BBB). First you fill out several forms, then more, etc., etc., etc. And still they want to stand on the side of the business. I will go fight with city hall, at least I can win there! Have fun with it folks!

I submitted a question requesting the value of my grandfather's pocket watch. I was played along first paying $5 then $33 then an additional $5. I had told them i was offered $10, 000 the answer i recieved was "Take the $10, 000 because the watch is not worth that much". I continued to try and get a value but never recieved a response.

Took CC info but no answer. Pls refund ASAP I was waiting on a Tax Atty. No answer. Thank

I have a charge on my visa card for $68.00 for a membership I did not request..Kindly refund this amount to my credit card. this was charged on Nov. 2, 2018. Your immediate attention would be appreciated. thank you.
Elsie Munro

Oct 27 I was billed for membership. I cancelled this within 24hours of no answer! Justanswer *membershp800-240-1371ca cancel this once again I got no answer and I cancelled within 24hours scam of the century.

you are a fraud, you say to me that you will cost only 5$ for question, and now you cut 504 dollar from my account without knowing me. i want my money back at any cost otherwise you will face the consequences of doing fraud with me

Date of funds being taken in one go 30th November help to get gmail established on new iPhone, already on I pad.

Today i saw money reserved to pay you guys for something that i don't know, can you please refund me and stop debiting on my account.

Kind regards
Siviwe Mente
[protected]

i paid £43 to talk to guy for him to tell me can do nothing why could he not just tell me by text he had all information i told him by tex all details relating to my query said better to talk so i ask for call what he did less than five mins sad can not help

I was charged on January 7, 2019 for a membership to JustAnswer for $46.00 of which I did not authorize. I want a full refund for the charge and removal from of my name and information

2/3/19 Charged Membership Fee after 1/27/19 Services

This is a complaint about your own company! I am being auto charged $46 a month by your company and it better stop immediately. I asked for immediate suspension and I will not put up with this. I never knowingly signed up for a membership. I better be getting a refund... Very Shady Business.

I opted to pay £5 for a one time service to answer a legal question from Just Answer. Only realised today that have been charging me for a service that I did not require, or request or authorise. They have been debiting my credit card £40 per month for the last 4 months.

DISGUSTING!

REFUND MY MONEY

$63 CREDIT CARD CHARGE WITHOUT MY KNOWLEDGE OR AUTHORIZATION

JUSTANSWER *MEMBERSHP 38 Keyes / Withdrawal @ JUSTANSWER *MEMBERSHP 38 Keyes Ave Ste [protected] CAUS Trace #[protected] (eff. date 02/09/2019)...

My credit card was credited JAN 11 2019 for $70.00 for cancelled appraisel . Jan 15-16 $85.00 was taken from same cardand needs to END and be replaced on to card. No appraiser was used and as I previously noted it was Cancelled. REPLY PLEASE AND CONFIRM MY MESSAGE. This must not happen again.

YOU HAVE DEDUCTED MONEY FROM MY ACCOUNT THIS IS BLATANT THEFT AND I WANT MY MONEY PAID BACK TO MY ACCOUNT MY EMAIL ADDRESS IS alanj57jackson@gmail.com i will seek legal advice and proceed with action as you have stolen money from my account i want any subscription to your site with my name to be totally erased

Authorised a payment of £5 but £20 taken from my account. Information required on HP ENVY 5000. Just told to contact the printer supplier - not the best advice - not worth £5 let alone £20. I suspect this is a scam. Please refund £15.00 ASAP.
Thank you. Harry Taylor

I have just noticed a payment came out of my bank account £30.83 to this company just answer they say you can cancel anytime with full refund .The question was never answered. I am now worried this money will come out monthly after reading reviews.I am pentioner and cannot afford to lose this sort of money.

Paid for one off question and I have now been charged for a membership. I would like a refund and to close the account

I have asked a question and they told me they will charge $5. As soon as I have my card details they took $5 and $33 both in the card. I canceled the questioner and asked for refund. They had only refunded the $5 what about my remaining $33.
I want my remaining $33 also. This is a scam.

I did not authorize the membership and the charge of $46.00 a month!

My VISA was billed for $46.00 for "membership" I do not want. On the phone: I would not receive a refund. Is this how American business is handled.
This may be short but it is money taken from me and not willing to return.

I don't see any way to cancel.I just want to cancel the subscription. Why must you make it so difficult. I want to cancel the subscription you are charging me for.
It is subscription # [protected] CA. Can you just cancel it, please.

I have previously (February) been charged for an unsatisfactory service and a refund was promised - not received.
On 01 May I received a further charge of $80 ([protected] Us), however no service was requested or has been received. Please credit immediately.

Bruce Watson
Watson & Associates Ltd
watsonbr33@gmail.com

I gave you ABSOLUTELY NO AUTHORITY to debit my card for £40 pounds and I find this is theft from me and will be reported.
This is despicable behaviour.

I posed a legal question and had a list of lawyers willing to answer . at no time did i agree to any answer . i received an answer anyway . this was a trial offer . i have been billed £45 ?

On 11th April I posed a question (ref [protected]-717) and got an answer. For this TRIAL question I paid £5. On the 18th April I was charged £40 for membership. I did not request on-going membership as I do not want it and I want my £40 refunded. If this is not illegal it is certainly unethical.

Gavin Forsythe

I cancelled my trial membership one day late and I will be charged $46 for a useless month of service. JustAnswer is unwilling to refund the membership fees.

I cancelled my trial membership one day late and I will be charged $46 for a useless month of service. JustAnswer is unwilling to refund the membership fees.

I did not give permission for you to take monthly payments out of my bank

I was only on Trial

CANNOT FIND ANY EMAILS FROM JUSTANSWER WITH CUSTOMER ACCOUNT NUMBER ?

1st payment £14.85 4th February /2019
2nd payment 11th March until 9th May 2019 / 3 payments

Please send refund

£14.84 + 3 months @ £30.00 balance £104.95

Janette Forrest

Just Answer is a scam. They won't reply to my emails. I have not received answers after my $49 AUD deposit. I cannot request a refund through the order section as it says to call but I am outside the US and don't want to spend more money getting a refund for a service that never happened. I want this money back ASAP.

Completely dissatisfied with service. Request full refund of all fees including initial deposit of $5 and fee paid on 22/[protected] of $100.94 and any other fees since charged.I thought I was talking to NSW Consumer Affairs but somehow I got your website instead.

why have you taken £40 pounds out of my account 3times wihout cause i want you to pay it back into my account as there is no reason why you should have taken it out in the first place i have not used justanwser fof some time now

Hello,

You have debited my credit card for a service I did not receive - please reverse this immediately

Please contact me immediately if you require further information or confirm it has been reversed!

Thank you,
Brooke Clements

Bank is not authorised to cancel the payments
There seems to be no way contacting JustAnswer to cancel the account
I did not know these charges will continue.
All I can say this is a scam. Is there any consumer protection organisation that knows how to handle these fraudulent cheaters.

I cannot find a cancel my membership information... I am on the 7 day trial and want to cancel. I will be forced to report to better business bureau unless this is resolved immediately