JollyChic.com
Reviews and Complaints

As a potential customer considering shopping at Jollychic, it's important to be aware of the mixed experiences shared by other customers. While some have expressed satisfaction with their purchases, others have faced challenges. For instance, one customer mentioned receiving defective items and facing difficulties with refunds, highlighting concerns about product quality and customer service. On the other hand, there are positive reviews praising the variety of products available. It's essential to approach shopping at Jollychic with caution, considering both positive and negative feedback to make an informed decision.

Dear: Sir

Good Day;

Refer to the above mention subject I have requested order through your market App order reference number # JA211218141114975729660 confirmation time 18/12/2021 payment done same time and till today its showing under preparing.

I need clarification for delay and delivery confirmation date.

Regards

Dear
Jollychic Team I was the Old Employees on Jollychic Understand the Response UBS. There told me to transfer my Iqama, when I Transfer to the new jollychic Since 4 week I didn't get any payment

Items are not same as described. Totally different and quality very bad. And the delivery service is even worse. I want to return my shipment but the service company is not providing any contact number and no pick up service. What to do know.

I ordered last November 11, 2021 and paid online but till now i haven't received my order and no update till now regarding the status of my order. Just give back my money! This is not acceptable for costumers like us. And i notice also they make a return status of my order which i haven't received any of my orders and they require me to fill up the shipping method and so with the tracking number in which i dont have details. Jollychic company please do something about this. This is my first time to encounter this from you and this is so disappointing. If this issue will not be solve we can complain thru the ministry here in the kingdom who are responsible about this matter.

I have order shoe from jollychic application. I paid 4 weeks before till now I didn't receive my order. Give me back my money.
I have ordered in jollychic on 24/10/2021 after 12pm. my order - JA211024171155160661170

Its been a long time I am waiting and no any updates about the order.

I have paid already. I called the contact number in the tracking page, but its not correct.

I am very very sad and disappointed in your service.
Please call me. My phone number is +[protected] (Saudi Arabia jeddah)

Sambhu Unnikrishnan

One month ago delivery don't come to my address

Please i need my order it's almost a month. It haven't arrive yet. What's wrong?

I have returned some items through aramex and the items has been received by the warehouse in Riyadh but still it giving me in transiet in the app

I want need to return wifi is not a good camera is not a clear plz plz plz I need want to return

My shipment showing cancelled and mentioned No answer. I've clearly mentioned regarding my availability to the one who message me. Never expected so fast will cancel my order. Was hatred experience and never received a call neither replying back to messages. Want to just make sure whether I will receive my goods or I need to forget about my stuffs.

I order I want a answers to may problem .. How will I contact to know want happy

I add an Items.

I recive 8th feb 2021 but have some technical fault wifi range not proper camera and flash light not good 8gb raam but not running fast 8gb ram 256 hd

I did not receive my order until now. The arrival date written on the website was different. I hope you can make a solution for this. This is my logistics #:[protected]. Thanks.

Hi Team,
There are three items to return.
Return No:[protected]
But I didn't get any call or confirmation from Logistic Company(Asbaq Express).Nobody receive my call on their contact No:[protected].

I made 6 sets of online orders from Najran Saudi Arabia with logistic numbers as follows: [protected], [protected], [protected], [protected]. [protected], [protected].

I have not received package [protected] and [protected]..
Moreso, the package [protected] has been off tracking online without showing it has been delivered to me..
Kindly also ensure the EsnadXpress delivery service men are more customer oriented. It is not proper for customers not to receive their delivery at their address but have to be chasing after delievry men all over town to collect their package.
Thank you.

Please i want to return an items and I can't make it
Please any one from customer service contact me and help me quickly

Order made in 15 Dec under Black Friday promotions, order delivery est 18-21 Dec. No delivery until 22nd Dec and received cancellation intimation today.
This is unacceptable and tantamount to misleading advertisements liable for action under Saudi Min of Commerce Ecommerce regulations. I will proceed with complain under such is order not delivered.

Shipment number 5110979458
Is not deliver to me since 20 days

I ordered from JollyChic on the 23rd of November and the estimated time for arrival is between 7-9th of december
But until now I didn't hear anything about my shipment! And the application didn't update the tracking shipment

Can you inform me where is my shipment right now? And when it will deliver?!

Please faster as much as you can in the arrival

The logistics number is [protected]

Thank you.