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I ordered a sweatshirt from Judith March on 10/29 and as of 12/6 today it still has not shipped
I ordered a sweatshirt from Judith March on 10/29 and as of 12/6 today it still has not shipped. Everytime I email and call (when they actually answer the phone) they tell me it is shipping out but it never does. I guess I am going to have to fight charges on my credit card with them now. Never again with them.
I ordered on 10/27 and the website stated 2-3 weeks for delivery
I ordered on 10/27 and the website stated 2-3 weeks for delivery. I reached out on 11/22 and they stated it was not ready. On 11/27 I asked to cancel and they said I could not (but also stated my item was not ready yet). It has now been 6 weeks and I have not received my order and they are not allowing me to cancel - rather gave me the option to ship back once I do receive it (but they don't know when I will receive it). The customer service is terrible and I will never order from there again.
Great company! Great service!
Not worth the price for the quality of clothing they sell. Ordered a "mom mode" sweatshirt from them opened from the package the "M" was coming off. They iron on their patches instead of sewing them in. I contacted customer service and they offered to sew the patch back on. First of all I shouldn't have to send a product that's $58 back to get a letter sewn back on. If I'm paying that amount for a sweatshirt I expect a high quality product. Last time I will be ordering from them. I recommend not spending your money with this company. Not worth the hype!
I do not recommend ordering a customized sun hat from Judith March. I paid $100 and got a very cheap hat with letters literally glued on. The corners on the letters were already coming up when I received my hat. I bought it for a trip and couldn't even wear it so my mom had to quickly make me a new one. This was a complete waste of money and a total rip off. I have expressed how disappointed I am in the quality (I've shopped JM previously and never had an issue until now) and they wouldn't even refund me for the full thing. It would be way better and cheaper to make your own like we did. I am here warning others to not buy this product because the quality is honestly terrible. I expected more from Judith March.
Not worth the price for the quality of clothing they sell
Not worth the price for the quality of clothing they sell. Ordered a "mom mode" sweatshirt from them opened from the package the "M" was coming off. They iron on their patches instead of sewing them in. I contacted customer service and they offered to sew the patch back on. First of all I shouldn't have to send a product that's $58 back to get a letter sewn back on. If I'm paying that amount for a sweatshirt I expect a high quality product. Last time I will be ordering from them. I recommend not spending your money with this company. Not worth the hype!
Do not order from this site
Do not order from this site. I ordered a matching dress and jacket back in September for the holidays. They took almost a month to send them, and when I received the order, they sent the wrong jacket. The customer service advised to send the wrong jacket back and upon receipt, they would send the correct jacket. Tracking shows they received the jacket back on November 1st, but still have not sent the correct jacket and have ignored my emails, calls and texts. And they have not credited me for the purchase. I ordered this set three months in advance of the holidays to wear to a holiday party, and now it's the day of the party, and I still have not received it or ANY response from them. I'm reporting the company to my credit card company as fraud. Warning, do not order from here! Scam
Judith March complaints 2
Customer service and shipping
I placed an order November 26 for Christmas shirts, spending over $300 and it is now December 19 they have not shipped out, created a shipping label and never sent it. Now I have emailed 6 times, sent multiple messages via social media and the phone numbers I have found. No one has responded and now I’m out $300 and no Christmas shirts. Terrible customer service, if you can’t keep up with orders and shipping don’t be in business. It is very simple to answer your customers as well when Christmas is only a month, and you have not received items 6 days before Christmas.
Claimed loss: $313
Desired outcome: A response would have worked but now a full refund
Confidential Information Hidden: This section contains confidential information visible to verified Judith March representatives only. If you are affiliated with Judith March, please claim your business to access these details.
I also only live an hour away, I would have gladly picked up at this point.
Replied
I placed an order with this company and received a piece of jewelry that was work and broke right away
I placed an order with this company and received a piece of jewelry that was work and broke right away. Company refuses to give a refund/replacement I placed an order for a necklace and bracelet almost totaling $100 for costume jewelry. The day I received it. I messaged the company via text because that is how they communicate, stating that my bracelet was all worn out and broke with in seconds of handling it. They refused to give me a refund and ignored the fact of a replacement. They also have a 20 day window to return. My order was placed on December 11th and I received it in December 28th and they are telling me I am out of the return window!? That is absolutely unacceptable that I can't return some thing because it traveled for 2 1/2 weeks. I want my money back from this company, also the customer service is absolutely terrible and the woman who was texting with me was very snarky. This is a horrible company to work with This is very upsetting. They are also marking up the retail value of this item from the original company who sells for $22 and Judith sold to me for $42. Want a REFUND FOR MY WHOLE ORDER
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Judith March legit?
Judith March earns a trustworthiness rating of 63%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Judith March. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Judithmarch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Judithmarch.com you are considering visiting, which is associated with Judith March, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Judithmarch.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The judithmarch.com may offer a niche product or service that is only of interest to a smaller audience.
- Judith March protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Judith March. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Judith March
Judith March's clothing line includes dresses, tops, skirts, rompers, jumpsuits, and much more. Each piece is thoughtfully designed and patterned to ensure that women feel confident, fashionable, and comfortable. The brand offers a wide range of sizes to accommodate all body types and sizes so that every woman can find clothes that fit her perfectly.
One of the standout features of Judith March is her commitment to providing fresh and playful designs that are sure to stand out in any setting. Customers can choose from a variety of trendy prints, such as florals, animal prints, polka dots, and stripes. Additionally, the brand offers unique and bold graphics that are perfect for those who want to make a statement with their fashion choices.
Judith March has become a favorite fashion brand for those who want to stay on top of the latest fashion trends. The brand's designs are perfect for any occasion, from casual day wear to formal events. The brand's commitment to quality, style, and comfort is reflected in every design, making it easy for women to find pieces that they will love.
In conclusion, Judith March is a fashion brand that is dedicated to providing women with unique, stylish, and comfortable clothing options. The brand's commitment to quality, style, and comfort makes it one of the most sought-after fashion brands out there. Whether you are looking for a trendy dress, a playful romper, or a stylish top, Judith March has got you covered. So, go ahead and explore the wide range of clothing options that the brand has to offer and find your perfect outfit today!
Overview of Judith March complaint handling
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Judith March contacts
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Judith March phone numbers+1 (229) 347-4962+1 (229) 347-4962Click up if you have successfully reached Judith March by calling +1 (229) 347-4962 phone number 0 0 users reported that they have successfully reached Judith March by calling +1 (229) 347-4962 phone number Click down if you have UNsuccessfully reached Judith March by calling +1 (229) 347-4962 phone number 0 0 users reported that they have UNsuccessfully reached Judith March by calling +1 (229) 347-4962 phone number
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Judith March emailssales@judithmarch.com99%Confidence score: 99%Salescustomerservice@judithmarch.com98%Confidence score: 98%Support
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Judith March address708 S 3notch St, Troy, Alabama, 36081-2561, United States
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Judith March social media
Most discussed Judith March complaints
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I ordered a sweatshirt from Judith March on 10/29 and as of 12/6 today it still has not shipped. Everytime I email and call (when they actually answer the phone) they tell me it is shipping out but it never does. I guess I am going to have to fight charges on my credit card with them now. Never again with them.
I ordered on 10/27 and the website stated 2-3 weeks for delivery. I reached out on 11/22 and they stated it was not ready. On 11/27 I asked to cancel and they said I could not (but also stated my item was not ready yet). It has now been 6 weeks and I have not received my order and they are not allowing me to cancel - rather gave me the option to ship back once I do receive it (but they don't know when I will receive it). The customer service is terrible and I will never order from there again.
I placed an order over a month ago and it still has not shipped. It takes forever for customer service to get back with you. This was a thanksgiving gift and I'm not sure it will even arrive for Christmas. They said it would go out last week and it still has not shipped. I will never recommend this company or shop with them again!
Do not order from this site. I ordered a matching dress and jacket back in September for the holidays. They took almost a month to send them, and when I received the order, they sent the wrong jacket. The customer service advised to send the wrong jacket back and upon receipt, they would send the correct jacket. Tracking shows they received the jacket back on November 1st, but still have not sent the correct jacket and have ignored my emails, calls and texts. And they have not credited me for the purchase. I ordered this set three months in advance of the holidays to wear to a holiday party, and now it's the day of the party, and I still have not received it or ANY response from them. I'm reporting the company to my credit card company as fraud. Warning, do not order from here! Scam