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On 30.11.09 I posed a question but I was required to provide more information before an answer could be given. Before I could provide that info a relative of mine solved the problem for me. No answer was given nor requested BUT money has been taken from my credit card without my authority. I request that the money be returned a.s.a.p.
The complaint has been investigated and resolved to the customer’s satisfaction.
I asked a question that was never answered and my account was billed $40.00. What is my recourse of actions that I may take or does this group actually reimburse those people who are billed and receive zero services. Does anyone even answer these compaints?
My name is Scott Grybek and I want my money back! Thank you
My Account has not been credited back the extra £13.00 that was taken and you said at the time it would be credited back immediately
i asked a question, was never given an answer and was charged 24.78, then a further 24.40, i was like the money credited back to my account asap. Thank you.
Donna, Ireland.
justanswer took money twice out of my account, and only answered 1 question, THIS IS A SCAM...
On April 14, 2010 I submitted a question about my TOM TOM GPS UNIT and I received the
answer I required and agreed to pay $11.00 dollars for my answer. I also stated that I didn't need anymore information, now I found that on May 14, 2010 I was charged another $11.00 to which I
didn't agree to.
I would appreciate that my account be credited back the money.
THANK YOU
Bernard Di Palermo
MY "E" MAIL IS floben35@comcast.net
On April 14, , 2010 I submitted a question about my TOM TOM GPS UNIT and I recieived the answer I requried and agreed to pay $11.00 dollars for my answer, I also stated that I didn't need anymore information now I found that on May 14, 2010 I was charged another $11.00 to which i didn't agree to.
I would appreciate that my account be credited back the money. Thank you
Bernard DiPalermo
My E Mail is floben35@comcast.net
my experience with JustAnswer are very similar to what happened to ERIC JONES who posted that he was charged without authority..i asked legal advices from their experts 11/2009, cant remember the exact date, i do authorized them to charged me of $38. for each questions:( i saw the bills been deducted on the bill statement and after that i didnot make any visit on their site...but the worse scenario is "justanswer" is still deducting $38. up to now..unauthorized! i want my money back (fr. Jan to May 2010!)..pls. help!
Why have I been charged £33.00 when I did not get an answer
Last week I asked a question which was not answered but I have been billed for £33.00 when I agreed to only pay £11.00
I also asked a question which was not answered but I have been charged £33.00 when I only agreed to pay £11.00. This should be looked into as it seems to be a scam. Joan
I was billed w/o receiving answer What's up wiyh these people?
i asked question was not to be charged until the i got an answer, never got one & THEY BILLED MY CREDIT CARD 14 dollars. If i try to send a response to there email it comes up as an invalid address. also, i am unable to get a phone number. This must be a scam! If you have a valid email address please send it to mn at jrmkdl@embarqmail.com thanks
i asked a question that wasn't answered and have been billed...can anyone help me? I'm so furious, they too asked for additional information that i submitted, but in the interim i solved my problem and e-mailed them to let them know, what can i do?