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On 30.11.09 I posed a question but I was required to provide more information before an answer could be given. Before I could provide that info a relative of mine solved the problem for me. No answer was given nor requested BUT money has been taken from my credit card without my authority. I request that the money be returned a.s.a.p.
The complaint has been investigated and resolved to the customer’s satisfaction.
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i asked a question that wasn't answered and have been billed...can anyone help me? I'm so furious, they too asked for additional information that i submitted, but in the interim i solved my problem and e-mailed them to let them know, what can i do?
i asked question was not to be charged until the i got an answer, never got one & THEY BILLED MY CREDIT CARD 14 dollars. If i try to send a response to there email it comes up as an invalid address. also, i am unable to get a phone number. This must be a scam! If you have a valid email address please send it to mn at jrmkdl@embarqmail.com thanks
I was billed w/o receiving answer What's up wiyh these people?
I also asked a question which was not answered but I have been charged £33.00 when I only agreed to pay £11.00. This should be looked into as it seems to be a scam. Joan
Last week I asked a question which was not answered but I have been billed for £33.00 when I agreed to only pay £11.00
Why have I been charged £33.00 when I did not get an answer
my experience with JustAnswer are very similar to what happened to ERIC JONES who posted that he was charged without authority..i asked legal advices from their experts 11/2009, cant remember the exact date, i do authorized them to charged me of $38. for each questions:( i saw the bills been deducted on the bill statement and after that i didnot make any visit on their site...but the worse scenario is "justanswer" is still deducting $38. up to now..unauthorized! i want my money back (fr. Jan to May 2010!)..pls. help!
On April 14, , 2010 I submitted a question about my TOM TOM GPS UNIT and I recieived the answer I requried and agreed to pay $11.00 dollars for my answer, I also stated that I didn't need anymore information now I found that on May 14, 2010 I was charged another $11.00 to which i didn't agree to.
I would appreciate that my account be credited back the money. Thank you
Bernard DiPalermo
My E Mail is floben35@comcast.net
On April 14, 2010 I submitted a question about my TOM TOM GPS UNIT and I received the
answer I required and agreed to pay $11.00 dollars for my answer. I also stated that I didn't need anymore information, now I found that on May 14, 2010 I was charged another $11.00 to which I
didn't agree to.
I would appreciate that my account be credited back the money.
THANK YOU
Bernard Di Palermo
MY "E" MAIL IS floben35@comcast.net
justanswer took money twice out of my account, and only answered 1 question, THIS IS A SCAM...
i asked a question, was never given an answer and was charged 24.78, then a further 24.40, i was like the money credited back to my account asap. Thank you.
Donna, Ireland.
My Account has not been credited back the extra £13.00 that was taken and you said at the time it would be credited back immediately
I asked a question that was never answered and my account was billed $40.00. What is my recourse of actions that I may take or does this group actually reimburse those people who are billed and receive zero services. Does anyone even answer these compaints?
My name is Scott Grybek and I want my money back! Thank you