JustAnswer review: Refund 66

Yes, I had know idea I was going to be charged 55.00$, not for a question about a phone, I don't even have a computer. I did not see any place on the form that I was going to be charged this amount of money, very crooked and fraudulent, I should have asked Google for help before I got ahold of these people cause I had more help, I have know tech experience and I've just been taken advantage of.

Scammer scammers scammers! And I can’t leave a Google review either..they won’t stop charging my card. I just had to cancel my credit card and get another one. I hate them!

I would like to get my £50 refund.I am not satisfied with the answers.And it costs much than answer why I don’t know.We income by doing hard work and they r taking money for nothing.Completely awful.

I was told I would be charged $1 to speak to a vet but I was charged $29 monthly membership in addition. I was never told about this fee nor did authorize it. It's a rip off

How can I get a refund for this scam that I haven’t used

I just went through what seems to be a common issue. their website says $2 for an answer, so I entered my card details to pay the $2 only to find that they had hit me up for a months subscription! WTF? They are the scum of the earth and another parasite on the vulnerable and needy. How do we shut them down? Is anyone running a class action against them? I would like to know!

Refer to my other old review

Refer to my other old review

This is fraudulent company which starts taking money the moment you click on their website! They took hundred of pounds from my account , in total £945.00 since March 2021,

after several call they refunded only a part of the money! They are now refusing to refund the remaining £345.00 They are scammers who make you believe you signed their terms n conditions moment you click on their website! I had never ever agreed to subscribe to their service! It is a one sided contract which you are not aware of! Unfortunately you end up giving your credit card details when you first click, then they start taking money from your credit card! They are simply fraudulent! So many others have been cheated in similar manner. If you see any good review, it is likely to be their own ! Never ever use this service, it is day light robbery! Beware!

Date of experience: 09 November 2022

I have been calling to get my account cancelled for more than 6 months and each time they tell me it is cancelled but I receive a charge the next month. I just called and they suddenly show there were two accounts open under two different emails. She has said that I will receive no further charges and I will be refunded past two months which is a rip off because I have been calling for 6 months but I took what I could get.

Is there anyone who can help to get my money back from just answer they are a total scam

Yes, Just Answer is a TOTAL scam. I "thought" it "sounded" ethical. In a hurry, I needed a quick answer about cell phone functionality, gave my card # for a quick ? and moved on. No one said: Are you a client or is this a one time only question?. Then started charging me 46.00 per month. My to-do list included call and explain and get refund. Sadly, their business model appears based on getting busy people in a hurry to give their card # and not allow refund when busy people have time to call about the misunderstanding. You do not set up that business model unless you know people in a hurry don't have to read terms and conditions. Businesses with toilet ethics eventually do end up there, but how many people are going to get scammed until they do? I'm a retiree and don't have money for scams. I need that $184.00 to feed my cats.

Saw this address on the bottom of my email and reported to the BBB

My mother is having half her pension deducted monthly from her bank account. She did not consent to it. She is not even sure what it is for. Advicus Justanswer pay the money back. +[protected] and margaretarnolds631@gmail.com

I've just found 2 $70 debits on my credit card. Completely unauthorized. Nowhere did they say that clicking on their website entitles them to take a monthly fee. When told it would cost $30 to speak to a technician I said no way but nah Just Answers decided to take $140 from me. I want that money back. I am a pensioner and can't afford to be ripped off like this.

I was charged 2 times today and I don't even use the site I was charged $39 $46;and $1 and I want me money back

Scam, I want my money back.

It said I would be paying 5 dollars, refundable. It charged me 40 dollars. And the service itself was regrettable. It was generated answers I quite literally got on google search. So I tried getting on the website to request a refund and the website said I was blocked. So not only have they mislead me about the price but they have also not provided the services they promised to provide. Instead they have also cut me off from the services I paid for. Therefore I want my full purchase be refunded.

Google search sent me to JustAnswer where the screen said I would be charged $5 for my question. Then I discover that my credit card account was charged $5 plus a $55 membership fee. I was able to cancel membership but they refused to refund me the $55.

I ve ask 1 question and pay 1 euro and because i was content i send 3 euros as a tip!

To my surprise i get a bill for a subscription ad 29,00 euros and this happens for the second time and gi ves me much work to retrieve the money.

Cant login because i have no number to do so...its a mes and i feel robbed and give notice to my bank that its fraude!

I was extremely worried about a nosebleed that I had gotten that lasted almost an hour. It was late, i couldn’t go the doctor’s office, so i searched online for advice. This site looked promising so I tried it out since it said it only cost $5. Turns out it DOESNT. It has a membership fee of like $40 dollars and it doesn’t notify you of it previously. I only notice it afterwards. I didnt want a membership, I only wanted to fix my problem. So I go to cancel it, and i was expecting a refund. But i dont get one. After trying to get to the refund page, it keeps showing a bad request page not letting me go to the refund page. Its a total scam. I want my refund because they didnt even end up fixing my problem anyway.