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Kogan Australia

Kogan Australia review: First membership

M
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7:44 pm EDT
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Hi

My son just found a $99 charge to my credit card that my mother did not authorize from your Melbourne branch. My mother found it very difficult in trying to contact your accounts department to have this refunded

Mum is a penisioner and dose not have the funds to pay a membership yearly or monthly

If this is not refunded today I will go to the unbudsmen and have them deal with your credit department...Mum is also a ill person with Cancer and failing eyesight and I have to do any ordering if she want something.

I am writing this on behalf of my mother

Mrs Rosemary Rogers

29 Dorothy Ave

Kootingal NSW 2352

Desired outcome: refund immediately to her visa credit card [protected]

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