Krystal International Vacation Club [KIVC]’s earns a 1.7-star rating from 23 reviews, showing that the majority of members are dissatisfied with vacation experiences.
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Resale/Weeks
In 2004 my wife and I purchased a twenty five year commitment with the KIVC - Cancun. We were sold on the ease of renting the weeks that we were not going to use. After returning to the states we contacted one of the resellers that was provided to us by the Krystal sales reps. Needless to say we paid a fee for their so called sevices, but to this day we have never been able to resell one week. This is a bad idea for anyone that thought they could resell a couple of weeks and use some of the other weeks. If you are not planning on using the weeks stay away. This place is not a hotel, but a boiler room for timeshare scams. I know that I may be hurting the value of the remaining time I have left with them, but if it saves one family the heart ache that my family and I have gone through, then so be it. Twenty years to go and still feeling the sting of the purchase. STAY AWAY!
The complaint has been investigated and resolved to the customer’s satisfaction.
Fraud
While in Cancun we were invited to a 90 minunte timeshare speech. The salesman tour us that if we bought, he would help us renting the week because NH Krystal is very close to the convention center. He assured us there were lots of people looking to rent weeks at Krystal because of the proximity to this place. Dumb enough, we believe him. Six months after...
Read full review of Krystal International Vacation Club [KIVC] and 6 commentsFraud
Dear NH Krystal International Vacation Club: I am writing to you to file my dispute against NH Krystal International Vacation Club located in Cancun, Mexico. My husband and I arrived in Cancun, MX on July 2, 2008 for our honeymoon. We were approached by employees of the Krystal Hotel at the airport to attend their 90 minute presentation and in return we...
Read full review of Krystal International Vacation Club [KIVC] and 45 commentsKrystal International Vacation Club [KIVC] Reviews 0
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Krystal International Vacation Club [KIVC] Contacts
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Krystal International Vacation Club [KIVC] phone numbers+52 322 226 0700+52 322 226 0700Click up if you have successfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0700 phone number 0 0 users reported that they have successfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0700 phone number Click down if you have unsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0700 phone number 0 0 users reported that they have UNsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0700 phone numberCustomer Service+52 322 226 0747+52 322 226 0747Click up if you have successfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0747 phone number 0 0 users reported that they have successfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0747 phone number Click down if you have unsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0747 phone number 0 0 users reported that they have UNsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 322 226 0747 phone numberPuerto Vallarta+52 998 848 9800+52 998 848 9800Click up if you have successfully reached Krystal International Vacation Club [KIVC] by calling +52 998 848 9800 phone number 0 0 users reported that they have successfully reached Krystal International Vacation Club [KIVC] by calling +52 998 848 9800 phone number Click down if you have unsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 998 848 9800 phone number 0 0 users reported that they have UNsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 998 848 9800 phone numberCancun+52 755 555 0510+52 755 555 0510Click up if you have successfully reached Krystal International Vacation Club [KIVC] by calling +52 755 555 0510 phone number 0 0 users reported that they have successfully reached Krystal International Vacation Club [KIVC] by calling +52 755 555 0510 phone number Click down if you have unsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 755 555 0510 phone number 0 0 users reported that they have UNsuccessfully reached Krystal International Vacation Club [KIVC] by calling +52 755 555 0510 phone numberIxtapa
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Krystal International Vacation Club [KIVC] emailsinfo@kivc.com100%Confidence score: 100%Supportjyerena@kivc.com88%Confidence score: 88%some@kivc.com81%Confidence score: 81%mr.medina@kivc.com79%Confidence score: 79%
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Krystal International Vacation Club [KIVC] addressAvenida de las Garzas S/N, Zona Hotelera Norte, Jalisco, Puerto Vallarta, 48333, Mexico
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Krystal Scam!
Please be aware that NH Krystal is scamming US and Canadian Citizens and you could be the next victim. if you want to know a bit more on how they work their deceitful sales practices, log into www.NhKrystalFraud.com
While in Cancun we were invited to a 90 minunte timeshare speech. The salesman tour us that if we bought, he would help us renting the week because NH Krystal is very close to the convention center. He assured us there were lots of people looking to rent weeks at Krystal because of the proximity to this place.
Dumb enough, we believe him. Six months after, we were still waiting for this rental income. We called him several times asking him what was going on until he decided not to take our calls anymore. We searched the internet just to find out that everything we were told was a total lie. We went back to Cancun to cancel and they tried to sell us more! It was unbelievable.
On the way back to the airport, we found an ad of a law firm specialized in timeshare matters. We contact them and they help us cancel and recover our earnest money.
Please be aware that if you go to a timeshare presentation in Mexico these salesmen will try anything to get you to buy their product. Timeshares are worthless!
If this advice is too late for you, contact www.GonzalezGonzalezLawFirm.com, they will help you cancel. Once they see that you have legal assistance on your side they will give you the respect we all deserve.
Matt Preston