CB Residential Sales Lennar Heat, ac, ring doorbell, condensate line broken/mold/garage motor/garage framework

garage framework

Marisa Hunter of Herndon, US

Sep 26, 2023 10:35 am EDT

Verified customer

Featured review

Entire month of December, I had no heat. I was told multiple times someone would be out to take a look, but no one would show. Wasted days off of work. My elderly parent's would wait at my place waiting for people that never showed up, causing them to miss needed medical appointments. They did this so I would not have to take off of work. My garage did not work. I had to call several times regarding that. Had to have my motor replaced and a carpenter had to redo the framework. This is a brand-new home. After getting a contact number from a neighbor, I was finally able to get a Lennar rep to my home that arranged for a plumber and HVAC person out. This is after both told me it was not their problem. Turned out some cement had broken in the pipe/line, preventing air flow. The dishwasher was broken. I would have known that during the walk thru, but the guy (Jason) had the dishwasher running. Told me he wanted to make sure it worked. He is a liar. He didn't want me knowing the pull-out rack was broken. He also prevented me from testing my garage door. He is a liar. Didn't want me knowing the garage door was broken.ac never worked. Now I have a leak in my garage causing water/mold damage

Desired outcome: I want Lennar to take responsibility for their mistakes. No more virtual calls. Fix what is broken. Stop lying to new home owners

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Lennar Contacts

Lennar phone numbers

+1 (305) 229-6400

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Head Office

+1 (800) 509-4979

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AZ, CA, NV, OR, WA & CO

+1 (410) 423-0407

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Delaware & Maryland

+1 (305) 229-6447

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Ft. Lauderdale, Palm Beach & Miami, FL

+1 (904) 380-0818

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Jacksonville, FL

+1 (800) 698-1929

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Melbourne, Tampa & Orlando / Winter Haven / Clermont, FL

+1 (866) 226-4057

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Naples / Ft. Myers & Sarasota / Manatee, FL

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Georgia

+1 (952) 249-3000

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Illinois & Minnesota

+1 (877) 536-6274

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New Jersey

+1 (704) 542-8300

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Charlotte & Greenville, South Carolina

+1 (919) 337-9444

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Raleigh, North Carolina

+1 (843) 266-4464

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Austin, Texas

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Houston Area, North, Texas

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Northern Virginia / DC Area, Virginia

+1 (757) 603-4697

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Williamsburg, Virginia

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webmaster@lennar.com

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Support

Lennar address

700 NW 107th Ave., Miami, Florida, 33172, United States

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Sep 28, 2025
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